---
description: Compare Olark vs WhatsApp regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Olark vs WhatsApp Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Olark \<span\>vs\</span\> WhatsApp](https://www.softwareadvice.ie/compare/86990/285733/olark/vs/whatsapp)

# Compare Olark vs WhatsApp

Canonical: https://www.softwareadvice.ie/compare/86990/285733/olark/vs/whatsapp

> Detailed comparison between Olark and WhatsApp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Olark | WhatsApp |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 471 | 16359 |
| **Starting Price** | US$29.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Not Offered |

## Key features

### Olark

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Transfers/Routing

### WhatsApp

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Project Management
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reminders
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Video Conferencing

## Links

- [View Olark Profile](https://www.softwareadvice.ie/software/86990/olark)
- [View WhatsApp Profile](https://www.softwareadvice.ie/software/285733/whatsapp)
- [View Original Comparison](https://www.softwareadvice.ie/compare/86990/285733/olark/vs/whatsapp)

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