Olark vs Freshchat Comparison

Olark

Olark is a cloud-based live chat solution that enables businesses to interact with customers through their website. Key features of Olark include... Learn more

Target size

Images

Freshchat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial... Learn more

Target size

Images

Olark

Overall rating

4.5
(475 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.7
Customer Support
4.6
View all reviews
Freshchat

Overall rating

4.1
(112 reviews)

Features rating

Value for Money
4.0
Functionality
4.0
Ease of Use
4.1
Customer Support
3.9
View all reviews
Olark
  • Free Version
  • Free Trial
Freshchat
Not provided by vendor
  • Free Version
  • Free Trial
Olark
  • Cloud-based
  • On-premise
Freshchat
  • Cloud-based
  • On-premise
Olark
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat