---
description: Compare SmartKarrot vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartKarrot vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [SmartKarrot \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.ie/compare/88639/109980/smartkarrot/vs/liveagent)

# Compare SmartKarrot vs LiveAgent

Canonical: https://www.softwareadvice.ie/compare/88639/109980/smartkarrot/vs/liveagent

> Detailed comparison between SmartKarrot and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartKarrot | LiveAgent |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 37 | 1781 |
| **Starting Price** | US$15,000.00 | US$15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SmartKarrot

- AI/Machine Learning
- API
- Account Management
- Activity Tracking
- Chat/Messaging
- Client Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Survey/Poll Management
- Surveys & Feedback

### LiveAgent

- AI/Machine Learning
- API
- Account Management
- Activity Tracking
- Chat/Messaging
- Client Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View SmartKarrot Profile](https://www.softwareadvice.ie/software/88639/smartkarrot)
- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.ie/compare/88639/109980/smartkarrot/vs/liveagent)

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