---
description: Compare Alchemer vs RedCap regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Alchemer vs RedCap Comparison
---

Breadcrumb: [Home](/) > [Mobile Marketing Software](/directory/4398/mobile-marketing/software) > [Alchemer \<span\>vs\</span\> RedCap](https://www.softwareadvice.ie/compare/90244/449975/surveygizmo/vs/RedCap)

# Compare Alchemer vs RedCap

Canonical: https://www.softwareadvice.ie/compare/90244/449975/surveygizmo/vs/RedCap

> Detailed comparison between Alchemer and RedCap. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Alchemer | RedCap |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 393 | 27 |
| **Starting Price** | US$55.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Alchemer

- API
- Alerts/Notifications
- Cross-system Integration
- Customisable Questions
- Customisable Templates
- Data Analysis Tools
- Data Import/Export
- Data Security
- Mobile Alerts
- Mobile Survey
- Monitoring
- Multi-Language
- Multiple Question Types
- Offline Response Collection
- Performance Management
- Product Lifecycle Management
- Real-Time Data
- Reporting/Analytics
- Survey Builder
- URL Customisation

### RedCap

- API
- Alerts/Notifications
- Customisable Questions
- Data Analysis Tools
- Data Import/Export
- Data Security
- Mobile Survey
- Multi-Language
- Multiple Question Types
- Offline Response Collection
- Reporting/Analytics
- Survey Builder
- URL Customisation

## Links

- [View Alchemer Profile](https://www.softwareadvice.ie/software/90244/surveygizmo)
- [View RedCap Profile](https://www.softwareadvice.ie/software/449975/RedCap)
- [View Original Comparison](https://www.softwareadvice.ie/compare/90244/449975/surveygizmo/vs/RedCap)

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