---
description: Compare SmartCustomer vs Trustpilot regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartCustomer vs Trustpilot Comparison
---

Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [SmartCustomer \<span\>vs\</span\> Trustpilot](https://www.softwareadvice.ie/compare/90265/364802/sitejabber/vs/trustpilot)

# Compare SmartCustomer vs Trustpilot

Canonical: https://www.softwareadvice.ie/compare/90265/364802/sitejabber/vs/trustpilot

> Detailed comparison between SmartCustomer and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartCustomer | Trustpilot |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 65 | 1202 |
| **Starting Price** | - | US$299.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### SmartCustomer

- API
- Dashboard
- Email Reminders
- Engagement Tracking
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Request
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Trustpilot

- API
- Dashboard
- Email Reminders
- Engagement Tracking
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Request
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View SmartCustomer Profile](https://www.softwareadvice.ie/software/90265/sitejabber)
- [View Trustpilot Profile](https://www.softwareadvice.ie/software/364802/trustpilot)
- [View Original Comparison](https://www.softwareadvice.ie/compare/90265/364802/sitejabber/vs/trustpilot)

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