---
description: Compare Netigate vs Lumoa regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Netigate vs Lumoa Comparison
---

Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [Netigate \<span\>vs\</span\> Lumoa](https://www.softwareadvice.ie/compare/90301/303311/netigate/vs/lumoa)

# Compare Netigate vs Lumoa

Canonical: https://www.softwareadvice.ie/compare/90301/303311/netigate/vs/lumoa

> Detailed comparison between Netigate and Lumoa. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Netigate | Lumoa |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 25 | 12 |
| **Starting Price** | - | €629.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Netigate

- API
- CRM
- Commenting/Notes
- Customisable Branding
- Dashboard
- Data Analysis Tools
- Mobile Survey
- NPS Survey Structure
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Lumoa

- API
- CRM
- Commenting/Notes
- Customisable Branding
- Dashboard
- Data Analysis Tools
- Mobile Survey
- NPS Survey Structure
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Netigate Profile](https://www.softwareadvice.ie/software/90301/netigate)
- [View Lumoa Profile](https://www.softwareadvice.ie/software/303311/lumoa)
- [View Original Comparison](https://www.softwareadvice.ie/compare/90301/303311/netigate/vs/lumoa)

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