---
description: Compare Rock Solid vs CivicPlus SeeClickFix 311 CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Rock Solid vs CivicPlus SeeClickFix 311 CRM Comparison
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [Rock Solid \<span\>vs\</span\> CivicPlus SeeClickFix 311 CRM](https://www.softwareadvice.ie/compare/90688/428411/rock-solid/vs/seeclickfix)

# Compare Rock Solid vs CivicPlus SeeClickFix 311 CRM

Canonical: https://www.softwareadvice.ie/compare/90688/428411/rock-solid/vs/seeclickfix

> Detailed comparison between Rock Solid and CivicPlus SeeClickFix 311 CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Rock Solid | CivicPlus SeeClickFix 311 CRM |
| **Overall rating** | - | 4.4/5 |
| **Total Reviews** | 0 | 46 |
| **Starting Price** | - | - |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Rock Solid

- API
- Activity Tracking
- Approval Process Control
- Audit Management
- Case Management
- Collaboration Tools
- Customer Database
- Dashboard
- Document Management
- Email Management
- Maintenance Scheduling
- Monitoring
- Multi-Location
- Performance Metrics
- Process/Workflow Automation
- Project Management
- Real-Time Reporting
- Reporting & Statistics
- Task Management
- Workflow Management

### CivicPlus SeeClickFix 311 CRM

- API
- Activity Tracking
- Approval Process Control
- Audit Management
- Case Management
- Collaboration Tools
- Customer Database
- Dashboard
- Document Management
- Email Management
- Maintenance Scheduling
- Monitoring
- Multi-Location
- Performance Metrics
- Process/Workflow Automation
- Project Management
- Real-Time Reporting
- Reporting & Statistics
- Task Management
- Workflow Management

## Links

- [View Rock Solid Profile](https://www.softwareadvice.ie/software/90688/rock-solid)
- [View CivicPlus SeeClickFix 311 CRM Profile](https://www.softwareadvice.ie/software/428411/seeclickfix)
- [View Original Comparison](https://www.softwareadvice.ie/compare/90688/428411/rock-solid/vs/seeclickfix)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Rock Solid vs CivicPlus SeeClickFix 311 CRM Comparison","description":"Compare Rock Solid vs CivicPlus SeeClickFix 311 CRM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/90688/428411/rock-solid/vs/seeclickfix","about":[{"@id":"https://www.softwareadvice.ie/software/90688/rock-solid#software"},{"@id":"https://www.softwareadvice.ie/software/428411/seeclickfix#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/90688/428411/rock-solid/vs/seeclickfix#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/90688/428411/rock-solid/vs/seeclickfix#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Rock Solid","description":"Rock Solid OneView is a Microsoft Dynamics-based citizen engagement platform that helps citizens and local governments work as one. Rock Solid tracks citizen interaction and unifies departments to address their needs. It offers case management, reporting and analytics, workflow automation, and customer self-service. \n\n\nRock Solid enables businesses to manage requests and ensure resolution of issues across all citizen-facing departments. The platform includes reporting dashboards with report building capabilities. Users can design workflows, automate processes, and integrate the platform with existing systems to ensure seamless implementation. \n\n\nRock Solid includes a customizable mobile app that delivers self-service capabilities to citizens. Citizens can communicate promptly with their government through a variety of methods.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9efd43f8-7fee-4bd9-a591-278cb1782a80.png","url":"https://www.softwareadvice.ie/software/90688/rock-solid","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/90688/rock-solid#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"CivicPlus SeeClickFix 311 CRM","description":"The SeeClickFix 311 CRM solution empowers positive resident-government interactions and streamlines staff workload by enabling governments to centrally manage, respond to, and resolve resident requests and questions.\n\nBy automating manual request processes utilizing a 311 CRM system, a web portal or mobile application are available to residents to easily communicate with their needs with local government saving valuable time &amp; resources.\n\nActive communication between Residents and the Local Government staff increases engagement and positive outcomes as residents have visibility into the status of the request from submission through resolution. Municipal Staff also have valuable reporting tools for analysis of trends regarding communities’ needs and more effective resource allocation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8f243b44-b79b-41cf-aa89-7e673e9927d2.png","url":"https://www.softwareadvice.ie/software/428411/seeclickfix","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/428411/seeclickfix#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":46,"ratingValue":4.4},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/3898/knowledge-base/software","@type":"ListItem"},{"name":"Rock Solid vs CivicPlus SeeClickFix 311 CRM","position":3,"item":"https://www.softwareadvice.ie/compare/90688/428411/rock-solid/vs/seeclickfix","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/90688/428411/rock-solid/vs/seeclickfix#breadcrumblist"}]}
</script>