---
description: Compare XM for Customer Experience vs Trustpilot regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: XM for Customer Experience vs Trustpilot Comparison
---

Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [XM for Customer Experience \<span\>vs\</span\> Trustpilot](https://www.softwareadvice.ie/compare/94382/364802/qualtrics-customerxm/vs/trustpilot)

# Compare XM for Customer Experience vs Trustpilot

Canonical: https://www.softwareadvice.ie/compare/94382/364802/qualtrics-customerxm/vs/trustpilot

> Detailed comparison between XM for Customer Experience and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | XM for Customer Experience | Trustpilot |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 255 | 1202 |
| **Starting Price** | US$1,500.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### XM for Customer Experience

- API
- Customer Database
- Dashboard
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Visual Analytics

### Trustpilot

- API
- Customer Database
- Dashboard
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Visual Analytics

## Links

- [View XM for Customer Experience Profile](https://www.softwareadvice.ie/software/94382/qualtrics-customerxm)
- [View Trustpilot Profile](https://www.softwareadvice.ie/software/364802/trustpilot)
- [View Original Comparison](https://www.softwareadvice.ie/compare/94382/364802/qualtrics-customerxm/vs/trustpilot)

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