---
description: Compare Document360 vs Guru regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Document360 vs Guru Comparison
---

Breadcrumb: [Home](/) > [Distribution CRM Software](/directory/3846/distribution/software) > [Document360 \<span\>vs\</span\> Guru](https://www.softwareadvice.ie/compare/96197/103160/document360/vs/guru)

# Compare Document360 vs Guru

Canonical: https://www.softwareadvice.ie/compare/96197/103160/document360/vs/guru

> Detailed comparison between Document360 and Guru. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Document360 | Guru |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 290 | 639 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Document360

- API
- Activity Tracking
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Wiki
- Workflow Management

### Guru

- API
- Activity Tracking
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Wiki
- Workflow Management

## Links

- [View Document360 Profile](https://www.softwareadvice.ie/software/96197/document360)
- [View Guru Profile](https://www.softwareadvice.ie/software/103160/guru)
- [View Original Comparison](https://www.softwareadvice.ie/compare/96197/103160/document360/vs/guru)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Document360 vs Guru Comparison","description":"Compare Document360 vs Guru regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/96197/103160/document360/vs/guru","about":[{"@id":"https://www.softwareadvice.ie/software/96197/document360#software"},{"@id":"https://www.softwareadvice.ie/software/103160/guru#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/96197/103160/document360/vs/guru#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/96197/103160/document360/vs/guru#webpage","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Document360","description":"Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you’re building public help centres, private internal wikis, SOPs, user manuals, API documentation or product playbooks.\n\nWho It’s For:\n\nBy Role: Customer support teams deflect tickets, technical writers publish faster, product managers align teams and engineers document APIs and workflows effortlessly.\n\nBy Industry: SaaS, IT &amp; consulting, finance, healthcare, education, and manufacturing\n\nKey Capabilities:\n\nAI Writing Agent: Instantly turn text, video, or prompts into structured, ready-to-publish documentation.\n\nAI Search: ChatGPT-style assistant that delivers precise, context-aware answers from your docs.\n\nSEO Automation: Auto-generate titles, tags and glossaries to improve content discoverability.\n\nPowerful Editors: Markdown for speed and WYSIWYG for rich visuals both with real-time previews and drag-and-drop media.\n\nStep-by-Step Guides: Auto-capture on-screen actions to create interactive guides; edit steps and customize highlights in seconds.\n\nCategory Manager: Organize and restructure content effortlessly with drag-and-drop control.\n\nInteractive Demos &amp; Video: Record screens, add videos and embed guided walkthroughs directly into articles.\n\nCustom Workflows: Set review stages, owners and deadlines to fit your documentation process.\n\nPro Analytics: Measure performance, engagement, search trends, feedback and ticket deflection.\n\nBrand Customization: Tailor portal design, layout and color themes to your brand.\n\nSecurity: SOC 2 and GDPR-aligned with SSO, JWT, SAML and IP restriction\n\nLocalization: Supports 50+ languages","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/151f310e-6f56-462e-8e59-dedf319e3e3d.png","url":"https://www.softwareadvice.ie/software/96197/document360","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/96197/document360#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":290},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"Guru","description":"Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use.\n\nConnect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence.\n\nGuru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically.\n\nThe result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/54e6eddc-af42-4104-9a6c-e05c7468f220.png","url":"https://www.softwareadvice.ie/software/103160/guru","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/103160/guru#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":639},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Distribution CRM Software","position":2,"item":"/directory/3846/distribution/software","@type":"ListItem"},{"name":"Document360 vs Guru","position":3,"item":"https://www.softwareadvice.ie/compare/96197/103160/document360/vs/guru","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/96197/103160/document360/vs/guru#breadcrumblist"}]}
</script>
