---
description: Compare Document360 vs Stonly regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Document360 vs Stonly Comparison
---

Breadcrumb: [Home](/) > [IT Documentation Tools](/directory/4607/it-documentation/software) > [Document360 \<span\>vs\</span\> Stonly](https://www.softwareadvice.ie/compare/96197/341331/document360/vs/stonly)

# Compare Document360 vs Stonly

Canonical: https://www.softwareadvice.ie/compare/96197/341331/document360/vs/stonly

> Detailed comparison between Document360 and Stonly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Document360 | Stonly |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 292 | 12 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Document360

- API
- Access Controls/Permissions
- Activity Dashboard
- Catalog Management
- Collaboration Tools
- Content Library
- Content Management
- Customisable Branding
- Customisable Reports
- Document Management
- Document Storage
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Multi-Language
- Reporting & Statistics
- Self Service Portal
- Surveys & Feedback
- Text Editing
- Third-Party Integrations

### Stonly

- API
- Access Controls/Permissions
- Activity Dashboard
- Catalog Management
- Collaboration Tools
- Content Library
- Content Management
- Customisable Branding
- Customisable Reports
- Document Management
- Document Storage
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Multi-Language
- Reporting & Statistics
- Self Service Portal
- Surveys & Feedback
- Text Editing
- Third-Party Integrations

## Links

- [View Document360 Profile](https://www.softwareadvice.ie/software/96197/document360)
- [View Stonly Profile](https://www.softwareadvice.ie/software/341331/stonly)
- [View Original Comparison](https://www.softwareadvice.ie/compare/96197/341331/document360/vs/stonly)

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