---
description: Compare Callbell vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Callbell vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Callbell \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.ie/compare/98792/109980/callbell/vs/liveagent)

# Compare Callbell vs LiveAgent

Canonical: https://www.softwareadvice.ie/compare/98792/109980/callbell/vs/liveagent

> Detailed comparison between Callbell and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Callbell | LiveAgent |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 7 | 1753 |
| **Starting Price** | €12.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Callbell

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

### LiveAgent

- API
- Autoresponders
- Call Tracking
- Call Tracking Metrics
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Branding
- Customisable Templates
- Email Monitoring
- Lead Management
- Natural Language Processing
- Proactive Chat
- Real-time Consumer-facing Chat
- Recording
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Callbell Profile](https://www.softwareadvice.ie/software/98792/callbell)
- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.ie/compare/98792/109980/callbell/vs/liveagent)

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