---
description: Compare ActivEngage vs Podium regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ActivEngage vs Podium Comparison
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [ActivEngage \<span\>vs\</span\> Podium](https://www.softwareadvice.ie/compare/98966/172279/activengage/vs/podium)

# Compare ActivEngage vs Podium

Canonical: https://www.softwareadvice.ie/compare/98966/172279/activengage/vs/podium

> Detailed comparison between ActivEngage and Podium. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ActivEngage | Podium |
| **Overall rating** | 5.0/5 | 4.3/5 |
| **Total Reviews** | 3 | 522 |
| **Starting Price** | US$99.00 | - |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ActivEngage

- Activity Dashboard
- Activity Tracking
- CRM
- Chat/Messaging
- Communication Management
- Customer History
- Interaction Tracking
- Monitoring
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Transfers/Routing

### Podium

- Activity Dashboard
- Activity Tracking
- CRM
- Chat/Messaging
- Client Management
- Communication Management
- Customer History
- Customisable Templates
- Interaction Tracking
- Lead Management
- Monitoring
- Multi-Channel Communication
- Partial Payments
- Payment Fraud Prevention
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Scheduled Messaging
- Third-Party Integrations
- Transfers/Routing

## Links

- [View ActivEngage Profile](https://www.softwareadvice.ie/software/98966/activengage)
- [View Podium Profile](https://www.softwareadvice.ie/software/172279/podium)
- [View Original Comparison](https://www.softwareadvice.ie/compare/98966/172279/activengage/vs/podium)

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