---
description: Compare User.com vs TenFold regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: User.com vs TenFold Comparison
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [User.com \<span\>vs\</span\> TenFold](https://www.softwareadvice.ie/compare/99203/158638/user-com/vs/tenfold-sales-dialer)

# Compare User.com vs TenFold

Canonical: https://www.softwareadvice.ie/compare/99203/158638/user-com/vs/tenfold-sales-dialer

> Detailed comparison between User.com and TenFold. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | User.com | TenFold |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 36 | 143 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### User.com

- API
- Activity Tracking
- CRM
- Call Logging
- Collaboration Tools
- Customer Database
- Email Management
- Help Desk Management
- Inbound Call Centre
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Website Integration
- Workflow Management

### TenFold

- API
- Activity Tracking
- CRM
- Call Logging
- Collaboration Tools
- Customer Database
- Email Management
- Help Desk Management
- Inbound Call Centre
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Website Integration
- Workflow Management

## Links

- [View User.com Profile](https://www.softwareadvice.ie/software/99203/user-com)
- [View TenFold Profile](https://www.softwareadvice.ie/software/158638/tenfold-sales-dialer)
- [View Original Comparison](https://www.softwareadvice.ie/compare/99203/158638/user-com/vs/tenfold-sales-dialer)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"User.com vs TenFold Comparison","description":"Compare User.com vs TenFold regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/99203/158638/user-com/vs/tenfold-sales-dialer","about":[{"@id":"https://www.softwareadvice.ie/software/99203/user-com#software"},{"@id":"https://www.softwareadvice.ie/software/158638/tenfold-sales-dialer#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/99203/158638/user-com/vs/tenfold-sales-dialer#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/99203/158638/user-com/vs/tenfold-sales-dialer#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"User.com","description":"User.com is a full-stack marketing automation platform that converts visitors into satisfied and loyal customers. The application allows you to gather information about prospects and communicate with them via live chat through chatbots. Other contact details of clients are collected by SMS, popups or web push notifications as per individual preference.\n\n\nSet up dynamic processes and send automated emails for any predictable scenario. Modules included in each account are chat, customer relationship management (CRM), a knowledge base, and calendar integrations. With User.com, it is easy to create automation sequences and save time while ensuring that your communication is consistent across the board.\n\n\nThe product is available for free and on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15a490ed-daf9-4a94-a85c-ebcf6a73c6c8.png","url":"https://www.softwareadvice.ie/software/99203/user-com","@id":"https://www.softwareadvice.ie/software/99203/user-com#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":36},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"TenFold","description":"Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems.\n\n\nTenfold delivers CTI features like click-to-call, automatic call logging and call notes right on the popup for both inbound and outbound calls. The Tenfold popup lives outside of the CRM so it works in every browser tab, allowing agents to call, take notes and create tasks while moving tab to tab. With Tenfold, call notes, recordings, transcripts and history can be attached to CRM records, helping organizations correlate customer data with business outcomes. A role-based user interface also displays call context based on the department—showing information specifically tailored for sales, service and support, respectively.\n\n\nTenfold can be implemented with little to no change to existing IT infrastructure.\n\n\nTenfold works with all versions of Salesforce and Microsoft Dynamics CRM, and it is compatible with Avaya, Cisco, Genesys, Skype for Business and most major phone systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e8afb34c-ee41-441c-a25b-dc0dca5c6e88.png","url":"https://www.softwareadvice.ie/software/158638/tenfold-sales-dialer","@id":"https://www.softwareadvice.ie/software/158638/tenfold-sales-dialer#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":143},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/99203/158638/user-com/vs/tenfold-sales-dialer#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/4389/contact-center/software","@type":"ListItem"},{"name":"User.com vs TenFold","position":3,"item":"https://www.softwareadvice.ie/compare/99203/158638/user-com/vs/tenfold-sales-dialer","@type":"ListItem"}]}]}
</script>