---
description: Compare Natterbox vs Zoom Phone regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Natterbox vs Zoom Phone Comparison
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/3509/call-tracking/software) > [Natterbox \<span\>vs\</span\> Zoom Phone](https://www.softwareadvice.ie/compare/99614/123022/freedom/vs/zoom-phone)

# Compare Natterbox vs Zoom Phone

Canonical: https://www.softwareadvice.ie/compare/99614/123022/freedom/vs/zoom-phone

> Detailed comparison between Natterbox and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Natterbox | Zoom Phone |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 22 | 243 |
| **Starting Price** | US$52.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Natterbox

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Employee Directory
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- SIP Trunking
- SMS Messaging
- Video Conferencing
- Virtual Call Centre
- Voicemail Transcription

### Zoom Phone

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Employee Directory
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- SIP Trunking
- SMS Messaging
- Video Conferencing
- Virtual Call Centre
- Voicemail Transcription

## Links

- [View Natterbox Profile](https://www.softwareadvice.ie/software/99614/freedom)
- [View Zoom Phone Profile](https://www.softwareadvice.ie/software/123022/zoom-phone)
- [View Original Comparison](https://www.softwareadvice.ie/compare/99614/123022/freedom/vs/zoom-phone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Natterbox vs Zoom Phone Comparison","description":"Compare Natterbox vs Zoom Phone regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/99614/123022/freedom/vs/zoom-phone","about":[{"@id":"https://www.softwareadvice.ie/software/99614/freedom#software"},{"@id":"https://www.softwareadvice.ie/software/123022/zoom-phone#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/99614/123022/freedom/vs/zoom-phone#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/99614/123022/freedom/vs/zoom-phone#webpage","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Natterbox","description":"Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for successful sales and contact center teams, Natterbox provides industry-leading cloud-based voice technology that has enabled 1000s of businesses worldwide to transform their voice communication and the way they interact with customers. Today’s innovative, global businesses like Alo Yoga, Berkshire Hathaway Group, TGI Fridays and Virgin Wines rely on Natterbox to make data-driven decisions and deliver outstanding customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e4c27473-6af7-4993-bd81-8ef188868b8f.png","url":"https://www.softwareadvice.ie/software/99614/freedom","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/99614/freedom#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":22},"offers":{"price":"52","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Zoom Phone","description":"Zoom Phone is a VoIP solution designed to help businesses in education, finance, healthcare and government sectors connect and communicate with team members on a unified interface. It offers a central administrator portal, allowing managers to modify phone numbers, view call details and monitor call quality.\n\nThe platform supports an advanced encryption standard (AES) 256-bit algorithm that lets teams secure voice calls and media across various session initiation protocol (SIP) devices. Zoom Phone enables administrators to transfer, forward, record, block and hold calls using Android and iOS mobile applications. Additionally, teams can switch between voice and video conferencing, manage call queues and secure login via single sign-on.\n\nZoom Phone lets businesses integrate the system with several third-party applications such as Google Drive, Salesforce, SharePoint, Slack and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, help center, training videos and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/efdfeadf-e073-4262-b705-636c07a3baa2.jpg","url":"https://www.softwareadvice.ie/software/123022/zoom-phone","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/123022/zoom-phone#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":243},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/3509/call-tracking/software","@type":"ListItem"},{"name":"Natterbox vs Zoom Phone","position":3,"item":"https://www.softwareadvice.ie/compare/99614/123022/freedom/vs/zoom-phone","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/99614/123022/freedom/vs/zoom-phone#breadcrumblist"}]}
</script>
