---
description: Compare Natterbox vs CallFire regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Natterbox vs CallFire Comparison
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/3509/call-tracking/software) > [Natterbox \<span\>vs\</span\> CallFire](https://www.softwareadvice.ie/compare/99614/173071/freedom/vs/callfire)

# Compare Natterbox vs CallFire

Canonical: https://www.softwareadvice.ie/compare/99614/173071/freedom/vs/callfire

> Detailed comparison between Natterbox and CallFire. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Natterbox | CallFire |
| **Overall rating** | 4.1/5 | 4.3/5 |
| **Total Reviews** | 22 | 26 |
| **Starting Price** | US$52.00 | US$599.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Natterbox

- API
- Auto-Dialer
- CRM
- Call Centre Management
- Call Disposition
- Call Logging
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer History
- Dashboard
- Inbound Call Centre
- Keyword Tracking
- Manual Dialer
- Outbound Call Centre
- Phone Key Input
- Reporting/Analytics
- Survey/Poll Management

### CallFire

- API
- Auto-Dialer
- CRM
- Call Centre Management
- Call Disposition
- Call Logging
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer History
- Dashboard
- Inbound Call Centre
- Keyword Tracking
- Manual Dialer
- Outbound Call Centre
- Phone Key Input
- Reporting/Analytics
- Survey/Poll Management

## Links

- [View Natterbox Profile](https://www.softwareadvice.ie/software/99614/freedom)
- [View CallFire Profile](https://www.softwareadvice.ie/software/173071/callfire)
- [View Original Comparison](https://www.softwareadvice.ie/compare/99614/173071/freedom/vs/callfire)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Natterbox vs CallFire Comparison","description":"Compare Natterbox vs CallFire regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/99614/173071/freedom/vs/callfire","about":[{"@id":"https://www.softwareadvice.ie/software/99614/freedom#software"},{"@id":"https://www.softwareadvice.ie/software/173071/callfire#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/99614/173071/freedom/vs/callfire#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/99614/173071/freedom/vs/callfire#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Natterbox","description":"Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for successful sales and contact center teams, Natterbox provides industry-leading cloud-based voice technology that has enabled 1000s of businesses worldwide to transform their voice communication and the way they interact with customers. Today’s innovative, global businesses like Alo Yoga, Berkshire Hathaway Group, TGI Fridays and Virgin Wines rely on Natterbox to make data-driven decisions and deliver outstanding customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e4c27473-6af7-4993-bd81-8ef188868b8f.png","url":"https://www.softwareadvice.ie/software/99614/freedom","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/99614/freedom#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":22,"ratingValue":4.1},"offers":{"price":"52","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"CallFire","description":"CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. The main functions of the app include text messaging, voice broadcasting, cloud call center, IVR, call tracking and a developer API. It provides calling agents with customer history and keeps notes in one interface by integrating Excel and CRM spreadsheets in the cloud. It supports unlimited call transferring and provides real-time reporting options.\n\n\nCallFire also let users record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees.\n\n\nCallFire also provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes. Other IVR features include phone surveys, call routing, call recording, auto-attendant, results tracking and analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b27d75f7-9db4-4436-b2a2-55fcc77f6400.png","url":"https://www.softwareadvice.ie/software/173071/callfire","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/173071/callfire#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":26,"ratingValue":4.3},"offers":{"price":"599","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/3509/call-tracking/software","@type":"ListItem"},{"name":"Natterbox vs CallFire","position":3,"item":"https://www.softwareadvice.ie/compare/99614/173071/freedom/vs/callfire","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/99614/173071/freedom/vs/callfire#breadcrumblist"}]}
</script>
