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description: Page 2 - Discover the best Auto Attendant Software in Ireland. Compare top Auto Attendant Software tools with customer reviews, pricing and free demos.
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title: Page 2 - Best Auto Attendant Software in Ireland - 2026 Reviews, Pricing & Demos
---

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# Auto Attendant Software

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## Products

1. [Intulse](https://www.softwareadvice.ie/software/63609/intulse) — 4.4/5 (132 reviews) — Intulse is a cloud-based VoIP service for small and midsize businesses. Key cloud VoIP features include conference ca...
2. [Bria](https://www.softwareadvice.ie/software/101636/xlite) — 4.3/5 (106 reviews) — Bria is a unified communications and collaboration solution that is designed for individuals, teams, enterprises and ...
3. [Bright Pattern](https://www.softwareadvice.ie/software/20023/servicepattern) — 4.8/5 (104 reviews) — Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service i...
4. [Momentum](https://www.softwareadvice.ie/software/169192/momentum) — 4.6/5 (102 reviews) — Alteva is a provider of telecommunications services that offers a cloud-based business phone system called Alteva Hos...
5. [Convirza](https://www.softwareadvice.ie/software/75123/convirza) — 4.4/5 (99 reviews) — Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marke...
6. [MightyCall](https://www.softwareadvice.ie/software/27084/mightycall) — 3.8/5 (95 reviews) — Welcome to MightyCall's Call Center solution, where we prioritize clear and effective communication tailored to your ...
7. [OnSIP](https://www.softwareadvice.ie/software/5416/onsip-hosted-voip) — 4.7/5 (78 reviews) — OnSIP Hosted OnSIP Hosted VoIP by Junction Networks is a cloud-based phone solution that offers businesses across var...
8. [Phone.com](https://www.softwareadvice.ie/software/241215/phone-dot-com) — 3.6/5 (71 reviews) — Phone.com is a cloud-based PBX business phone solution that caters to small businesses in industries such as retail, ...
9. [FluentStream](https://www.softwareadvice.ie/software/165406/fluentstream) — 4.6/5 (71 reviews) — FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized busi...
10. [Vonage Contact Center](https://www.softwareadvice.ie/software/19631/contactworld-for-sales) — 4.3/5 (70 reviews) — Vonage Contact Center for Salesforce is \#1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchan...
11. [RingByName](https://www.softwareadvice.ie/software/44284/ringbyname) — 4.6/5 (69 reviews) — RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, ...
12. [Sideline](https://www.softwareadvice.ie/software/155605/sideline) — 3.8/5 (64 reviews) — With Sideline, you'll get a reliable 2nd number on the phone you already have.
13. [Zadarma](https://www.softwareadvice.ie/software/173719/zadarma) — 3.7/5 (64 reviews) — Zadarma is a trusted provider of cloud-based telephony and virtual communication tools used by businesses in more tha...
14. [Unitel Voice](https://www.softwareadvice.ie/software/52665/unitel-voice) — 4.5/5 (62 reviews) — Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Ea...
15. [Pexip Connect](https://www.softwareadvice.ie/software/119500/pexip) — 4.8/5 (62 reviews) — Pexip Connect simplifies video collaboration for any meeting room \& modernizes your existing hardware infrastruct...
16. [AVOXI](https://www.softwareadvice.ie/software/156511/smart-queue) — 4.8/5 (59 reviews) — AVOXI is a global communications provider specializing in cloud-based contact center and virtual number solutions. Th...
17. [Spoke Phone](https://www.softwareadvice.ie/software/264816/spoke-phone) — 4.7/5 (56 reviews) — Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and...
18. [Business VoiceEdge](https://www.softwareadvice.ie/software/5528/business-voiceedge) — 2.8/5 (52 reviews) — Comcast offers a cloud-based phone system known as Business VoiceEdge. Business VoiceEdge bundles SIP trunking servic...
19. [Unified Communications as a Service (UCaaS)](https://www.softwareadvice.ie/software/138574/ip-phone-system) — 4.4/5 (49 reviews) — Evolve IP is a cloud-based IP phone and collaboration solution suitable for businesses with over 50 employees. It cat...
20. [Sharpen](https://www.softwareadvice.ie/software/32009/sharpen) — 4.4/5 (48 reviews) — Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an a...
21. [Monster VoIP](https://www.softwareadvice.ie/software/93352/monster-voip) — 4.7/5 (44 reviews) — Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP)...
22. [PhoneWagon](https://www.softwareadvice.ie/software/83496/phonewagon) — 4.7/5 (42 reviews) — PhoneWagon is a cloud-based business communication solution that enables small enterprises to manage marketing campai...
23. [CloudCall](https://www.softwareadvice.ie/software/130069/cloudcall-enterprise) — 4.0/5 (40 reviews) — CloudCall is the AI-powered communications platform built for CRM-first businesses. Fully hosted on AWS’s hyperscale ...
24. [VirtualPBX](https://www.softwareadvice.ie/software/160417/virtualpbx) — 4.7/5 (36 reviews) — VirtualPBX is a cloud-based phone solution that caters to all-sized businesses. VirtualPBX enables companies to strea...
25. [Line2 Pro](https://www.softwareadvice.ie/software/5537/line2-pro) — 3.6/5 (35 reviews) — Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small busin...

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The busy lamp field enables users to track the status of team members. \n\n\nIn addition, Intulse offers a software dashboard that provides business communication tools to initiate new calls, manage voicemails and create virtual conference rooms. Managed VoIP services from Intulse also provide CRM integration with a variety of platforms, including Salesforce VoIP integration, HubSpot VoIP integration, Zoho VoIP integration, and many more. Intulse also integrates with industry-specific CRMs, such as: Redtail, Wealthbox, AgencyBloc, RockRMS, Church Community Builder, Rock RMS, and others. Whether you're looking for a phone system for an insurance agency, a financial services phone system, church phone system, or are in another industry, Intulse's hosted VoIP services are ready to help your organization.\n\n\nNative Android and iOS applications are available.\n\n\nIntulse's cloud VoIP services are available on a subscription basis. 100% US-based support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/257f1094-1fc8-4e6b-8ebd-19bb403fb23c.png","url":"https://www.softwareadvice.ie/software/63609/intulse","@type":"ListItem"},{"name":"Bria","position":2,"description":"Bria is a unified communications and collaboration solution that is designed for individuals, teams, enterprises and resellers who need a comprehensive communication tool that integrates with their existing voice services. Bria allows businesses of all sizes to extend their investment in their call server by adding services for team messaging, video conferencing and mobile capabilities.\n\nBria offers several key features to enhance business communications. Its softphone functionality enables users to make and receive calls with advanced call features such as call transfer and forwarding. The team messaging capability allows users to start one-on-one messages or chat rooms in a single window. It provides centralized provisioning, which allows configuration to be done once in the cloud, with settings then downloaded to user devices. Additionally, Bria's secure communications feature ensures encrypted voice and messaging to keep conversations private.\n\nBria's flexibility allows users to access their communications from any device, from desktop to mobile. This enables them to stay connected and take their communications with them wherever they go. Additionally, Bria offers a tailored experience that streamlines the communication and collaboration experience for businesses and resellers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/534a3c42-2df7-44f0-a28f-0d1e17ebd7f1.png","url":"https://www.softwareadvice.ie/software/101636/xlite","@type":"ListItem"},{"name":"Bright Pattern","position":3,"description":"Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000 concurrent agents and provides customer relationship management (CRM) integrations to assist with customer support.\n\n\nBright Pattern supports multiple channels such as voice, chat and web support, social media, and service desks. Customer support teams can access customer information from any web browser, and skills-based call routing can help teams address customer needs by sending support request to the correct team member.\n\n\nBright Pattern Contact Center also includes automatic call re-routing in case of system issues. If, for example, a server fails while a customer service representative is on a call, Bright Pattern will automatically re-route the call to a new server so that the call does not get dropped.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b71e7c5-3c61-4752-9b7d-6f2158549fcf.png","url":"https://www.softwareadvice.ie/software/20023/servicepattern","@type":"ListItem"},{"name":"Momentum","position":4,"description":"Alteva is a provider of telecommunications services that offers a cloud-based business phone system called Alteva Hosted VoIP. Alteva also offers SIP trunking (a service that connects calls between VoIP systems and the traditional phone network) for organizations that want a single-vendor communications system.\n\n\nSince Alteva also provides Internet service, it can offer customers a fully managed connection to its SIP trunking service and hosted PBX applications. T1, fiber and MPLS connections are available from Alteva.\n\n\nAlteva Hosted VoIP offers a number of standard PBX features, such as call forwarding and call transferring. Users can receive voicemails as emails and have calls forwarded to mobile devices when they’re out of the office. Employees can manage call routing settings via a Web portal, and a Web-based call manager is also available for transferring calls with a Web browser.\n\n\nAlteva Mobility is a client that extends unified communications features to desktops and smartphones. Users can access communications services and display a single identity from all of their devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a1c5163-4a6e-4cbb-9760-f6b131aa2562.png","url":"https://www.softwareadvice.ie/software/169192/momentum","@type":"ListItem"},{"name":"Convirza","position":5,"description":"Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marketing results and spends. The solution enables users to generate phone calls and trace them directly to offline and online sources. While call recording feature of Convirza can gauge customer sentiment and activities, call tracking numbers can work with digital ads, conventional advertising, digital ads, emails and social media.\n\n\nConvirza comes with features such as speech recognition, a customizable language library, local tracking numbers, visitor level tracking, multi-channel call attribution, dynamic number insertion, paid search, call reporting, caller details, geo routing, automated interactive menus, a call flow builder, spam guard and call back reports.\n\n\nConvirza integrates with Google Adwords, DoubleClick, Acquisio, API and Webhooks. Support is offered via email, phone and live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c597450-7b2b-4dc7-bf42-8e5d1e0a90b5.png","url":"https://www.softwareadvice.ie/software/75123/convirza","@type":"ListItem"},{"name":"MightyCall","position":6,"description":"Welcome to MightyCall's Call Center solution, where we prioritize clear and effective communication tailored to your business. Our solution is more than a tool—it's a partner that helps streamline your daily operations. Here's what we bring to the table:\n\nCustomizable and Adaptable: Our Call Center solution seamlessly fits into your workflow, adapting to your specific needs. It's like having a partner that's in sync with your business rhythm.\n\nTwo Decades of Experience: With 20 years of expertise in virtual telephony, we've integrated features that improve call center operations and help you connect more efficiently with your customers.\n\nUseful Features: We offer real-time feedback tools, a dedicated supervisor workspace, comprehensive agent reports, efficient call handling tools, and an intelligent multi-level IVR system, all designed to optimize your business communications.\n\nUser-friendly Interface: We pair our extensive feature set with a modern and intuitive interface, ensuring a hassle-free user experience. You can navigate the system and access functionalities easily, focusing more on enhancing your relationship with the customer.\n\nUnwavering Customer Support: Our customer support team is always on hand to help, whether you have questions, need troubleshooting, or want tips to maximize product usage. We're here to provide a live demo and back you up.\n\nWith MightyCall's Call Center solution, you're not just investing in a product—you're joining a team committed to helping you build communications your way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/54b8541d-3781-4332-a14c-34607a6df68b.png","url":"https://www.softwareadvice.ie/software/27084/mightycall","@type":"ListItem"},{"name":"OnSIP","position":7,"description":"OnSIP Hosted OnSIP Hosted VoIP by Junction Networks is a cloud-based phone solution that offers businesses across various industry verticals PBX feature such as auto attendants and voicemail-to-email.\n\n\nUnified communications (UC) applications are also available such as a browser-based UC client (My.OnSIP) that allows employees to make and receive calls, instant message (IM) co-workers, update presence information and manage voicemails. Third-party softphones on mobile devices can also be used as PBX extensions.\n\n\nOnSIP Hosted PBX supports integrations with Zendesk, Salesforce.com, Microsoft Outlook and Highrise and features application programming interfaces (APIs) for custom integrations.\n\n\nOnSIP Hosted PBX provides services according to different plans. With the pay-as-you-go plan, businesses pay for the applications that they request. With the per seat plan, businesses pay a flat fee for bundled PBX applications for their employees. Support is available via phone, FAQs and other online resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed867f94-6898-4347-a36f-4c37f24a5909.png","url":"https://www.softwareadvice.ie/software/5416/onsip-hosted-voip","@type":"ListItem"},{"name":"Phone.com","position":8,"description":"Phone.com is a cloud-based PBX business phone solution that caters to small businesses in industries such as retail, technology, services, lifestyle, health and education. It offers users SIP trunking service together with PBX service for a single-provider VoIP solution. The solution also includes applications such as call queuing, conferencing and call recording.\n\n\nPhone.com's Communicator softphone application allows businesses to use desktops based on Mac OS or Microsoft Windows as PBX extensions. The application supports both voice and video calling and enables users to manage and modify their call settings. Users can also install the Phone.com mobile app to access PBX features and dial out from their Phone.com numbers using mobile devices. The mobile app is compatible with Android, iOS and BlackBerry devices.\n\n\nAdditionally, Phone.com features dial-by-name directory, HIPAA compliance, E911 dialing and bulk number porting. Services are offered on a monthly subscription basis that includes support via phone, email and online livechat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82dd3a5b-aacf-4d9d-bc95-39503ebc79f1.png","url":"https://www.softwareadvice.ie/software/241215/phone-dot-com","@type":"ListItem"},{"name":"FluentStream","position":9,"description":"FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized businesses (SMBs). FluentStream empowers organizations to optimize their communication processes, gain greater flexibility and control of their communication preferences, and improve their customer service. Whether you are a growing startup or an established SMB, FluentStream’s full range of reliable communications services will deliver immediate benefits to your business.\n\nKey Features:\n\n\n●\tCloud Calling: Make and receive calls from anywhere, anytime, with crystal-clear voice quality and seamless integration.\n●\tIntuitive Tools: Effortlessly monitor and transfer calls with the Live Manager's drag-and-drop interface. \n●\tAnalytics: Gain valuable insights with detailed reports on interaction history, response times, and individual stats. Optimize customer interactions and improve team productivity.\n●\tMobile Connectivity: Stay connected on the go with the FluentStream mobile app for Android and iOS.\n●\tAdvanced Sales Features: Supercharge your sales team with Voicemail Drop, Salesforce Integration, and Returned Call Routing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24f18e95-239c-4af6-985c-17875ed0d52c.png","url":"https://www.softwareadvice.ie/software/165406/fluentstream","@type":"ListItem"},{"name":"Vonage Contact Center","position":10,"description":"Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer \nexperience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.\n\nVonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity.  Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience.\n\nVonage Contact Center for Microsoft Dynamics 365 seamlessly integrates agents working in either the Dynamics 365 Sales or Service Hubs with Vonage Contact Center providing a 360 degree view of prospects and customers. Removing multiple applications improves agent satisfaction and reduces turnover. Having relevant customer data allows for optimal customer service keeping contact center Service Level Agreements and First Call Resolution metrics in check. Vonage Contact Center for Microsoft Dynamics 365 helps turn prospects into existing customers all while providing agents a world class experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/37dbba52-bdb5-4a00-a50b-dc57a7802267.png","url":"https://www.softwareadvice.ie/software/19631/contactworld-for-sales","@type":"ListItem"},{"name":"RingByName","position":11,"description":"RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, customer relationship management (CRM) features, scheduling, agent activity tracking and more.\n\n\nInteractive voice response (IVR) enables users to record and upload answers to common questions that customers can access over the phone. The e-fax feature allows users to send, receive and view faxes as PDF files on desktop and mobile devices. Users can also create, schedule and send invitations to dial-in teleconference using telephone numbers and PIN codes.\n\n\nOther features include call recording, toll free number support and virtual phone extensions. Users can also schedule meetings, calls and discussions, and these can be shared with teammates using an event scheduling feature. RingByName integrates with third party applications such as QuickBooks, Zoho Connect, Salesforce and Google apps.\n\n\nPricing is per user per month. Support is offered via email and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/718ebe2a-a548-4854-84d7-4ebce3a8272b.png","url":"https://www.softwareadvice.ie/software/44284/ringbyname","@type":"ListItem"},{"name":"Sideline","position":12,"description":"With Sideline, you'll get a reliable 2nd number on the phone you already have.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8d55992-85dc-4272-b630-b33c699439a4.png","url":"https://www.softwareadvice.ie/software/155605/sideline","@type":"ListItem"},{"name":"Zadarma","position":13,"description":"Zadarma is a trusted provider of cloud-based telephony and virtual communication tools used by businesses in more than 160 countries. Whether you're looking to expand internationally, unify remote teams, or automate support with AI, Zadarma offers scalable, secure, and easy-to-use solutions — all under one platform.\n\nFrom flexible pricing to powerful integrations and intelligent call handling, Zadarma equips your team with the tools to deliver excellent service, stay connected across borders, and grow without limits.\n\nWhat You Get with Zadarma:\n\nGlobal Virtual Numbers\nInstantly activate numbers in 110+ countries — local, mobile, toll-free, or national — no physical presence required.\n\nCloud PBX with Visual Editor\nBuild your call flow with an intuitive interface. Add IVR menus, call queues, voicemail, schedules, and call forwarding in minutes.\n\nAI Voice Agents\nHandle repetitive calls with AI-powered agents for customer support, lead qualification, surveys, and more — fully customizable with your scripts and data.\n\nIntegrated CRM or Seamless Sync with Popular Platforms\nUse Zadarma’s CRM or connect with HubSpot, Zoho, Bitrix24, Pipedrive, and others for call tracking, automation, and better context.\n\nCall Analytics and Performance Monitoring\nTrack call activity, monitor KPIs, and evaluate team performance through detailed dashboards and reports.\n\nHigh-Quality VoIP Calls\nEnterprise-grade voice quality, advanced codecs, WebRTC, and global routing infrastructure ensure stable calls wherever you are.\n\nRecordings and Transcripts\nAutomatically record calls and generate transcriptions — perfect for compliance, training, or quality control.\n\nFree Cross-Platform Softphones\nMake and receive calls from any device — desktop, mobile, or browser — with apps for Android, iOS, macOS, and Windows.\n\nFlexible Billing\nChoose pay-as-you-go or bundled packages with unlimited calling in selected regions. No contracts or hidden fees.\n\nDeveloper-Friendly API\nAdd telephony features to your apps with Zadarma’s REST API — from click-to-call to AI integrations.\n\nWhy Choose Zadarma:\n\n18 years of proven expertise in VoIP and cloud telephony\n\nOver 2 million users worldwide\n\nFully GDPR-compliant and secure\n\nLocalized service and multilingual support\n\nTrusted by businesses, startups, and developers across the globe\n\nWhether you need a full-featured PBX, AI automation, or just a single virtual number, Zadarma delivers reliability, innovation, and unmatched global coverage — backed by nearly two decades of experience.\n\nGet started today and join thousands of companies that rely on Zadarma for smarter communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/88ddc86a-d6f7-4699-8a6e-42739cd22839.png","url":"https://www.softwareadvice.ie/software/173719/zadarma","@type":"ListItem"},{"name":"Unitel Voice","position":14,"description":"Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Easy to set up and use. Backed by amazing customer support that understands that busy small business owners don't have time for overcomplicated tech. \n\n- Built for Business Builders\n- Run your business from anywhere\n- Not overcomplicated or overpriced \n- Amazing USA-Based Support\n\nUnitel Voice enables startups and small businesses to look and sound like Fortune 500 companies by adding a toll-free business number to the existing home, office, or cell phone.\n\nUnitel Voice stands out because of its dedicated customer service and network reliability. The platform allows organizations to stay connected and know when a customer is calling so they can provide professional answers. \n\nKey features of Unitel include call recording, call transferring, SIP trunks, virtual auto attendant, audio conference bridge, call logs, unlimited call handling, call blasting, call announcement, on-hold music, and call blocking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ddd8de41-7553-4d90-92db-d20b5c23f033.png","url":"https://www.softwareadvice.ie/software/52665/unitel-voice","@type":"ListItem"},{"name":"Pexip Connect","position":15,"description":"Pexip Connect simplifies video collaboration for any meeting room & modernizes your existing hardware infrastructure.\nTo help alleviate user complexity, and expand the possibilities of your current video conference meeting rooms, Pexip has put together a device-based licensing bundle called Pexip Connect which encompasses everything you need to connect your video conferencing rooms and make hosting and joining video meetings a pain-free experience.\n \nModern workspaces are filled with video-capable meeting and digital collaboration platforms. Pexip bridges the gaps between these platforms.\n \nWith Pexip's interop solutions you can seamlessly join Microsoft Teams or Google Meet meetings with third-party video conferencing systems and integrate with your existing video hardware, workflows, and platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4266de0-fe58-4ed2-9aa6-b2a0d5f3d165.png","url":"https://www.softwareadvice.ie/software/119500/pexip","@type":"ListItem"},{"name":"AVOXI","position":16,"description":"AVOXI is a global communications provider specializing in cloud-based contact center and virtual number solutions. Their platform is designed to enhance customer engagement and streamline business operations through features like voice services, call tracking, and comprehensive analytics. AVOXI caters to businesses looking to optimize international communication and provides tools for workforce management and customer interaction. They offer scalable solutions that are particularly beneficial for companies in need of flexible, reliable telephony infrastructure to support global connectivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8bc09efe-f32c-419e-b450-84df0c45f237.png","url":"https://www.softwareadvice.ie/software/156511/smart-queue","@type":"ListItem"},{"name":"Spoke Phone","position":17,"description":"Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more.\n\nThe Problem\n\nToday, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations. \n\nThe Solution\n\nSpoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes.\n\nTo achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop.\n\nBy integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices, Spoke drives business to a new level.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a3bb340-3bdc-4e1a-84fc-761a71b779db.png","url":"https://www.softwareadvice.ie/software/264816/spoke-phone","@type":"ListItem"},{"name":"Business VoiceEdge","position":18,"description":"Comcast offers a cloud-based phone system known as Business VoiceEdge. Business VoiceEdge bundles SIP trunking service with hosted PBX applications. The PBX applications enable directory-based routing of inbound calls and communication features for employees. Users can combine Business VoiceEdge with Business Internet for a single-provider VoIP solution. Comcast also offers PRI trunking for businesses that are still migrating to all-IP networks. Standard features include self-service web portals and hunt groups. UC features include voicemail to email and a mobile app that extends PBX features to smartphones and tablets.\n\n\nBusiness VoiceEdge Service is priced on a monthly basis. Businesses pay per-line charges based on the number of simultaneous calls needed as well as per-seat charges for each employee using the system. Businesses can choose from standard or unified communications (UC) seats. The solution is designed for companies ranging in size from five to 500 employees. Support is offered via phone, online forum, knowledge base and videos.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18e47bfe-f186-4745-beea-944656ec3f99.png","url":"https://www.softwareadvice.ie/software/5528/business-voiceedge","@type":"ListItem"},{"name":"Unified Communications as a Service (UCaaS)","position":19,"description":"Evolve IP is a cloud-based IP phone and collaboration solution suitable for businesses with over 50 employees. It caters to multiple industries including credit unions, financial services, health care, legal, restaurants and veterinary. It offers cloud computing and communication features that manage virtual desktop, disaster recovery, cloud call centers and phone systems.\n\n\nPrimary features include call control, enterprise voice management, unified messaging and instant messaging, It provides users with voice servers, business collaboration tools including video, chat, web conferencing and screen sharing. It offers integration with multiple third-party solutions such as Outlook, Lync, Google Apps and Salesforce.\n\n\nIt is compatible with Windows, Mac and Linux operating systems. Android and iOS mobile support is also offered. Customer support is offered via email and over the phone. Other help options include remote assistance, blogs, knowledge base and resource library.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3e71ea4d-acb8-43b9-aa38-b4289403b2e3.jpeg","url":"https://www.softwareadvice.ie/software/138574/ip-phone-system","@type":"ListItem"},{"name":"Sharpen","position":20,"description":"Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live web chat, phone, email and social within one interface. Out-of-the-box integrations and open REST APIs allow for customizable features.\n\n\nSharpen’s reporting and analytics dashboard offers both real-time and historical data. Users can monitor and report on contact center performance, agent activity and customer interactions.\n\n\nCoaching and training are also built into the platform. Previously recorded calls can be listened to by supervisors, reviewed and marked using color coded comments. Agents can then review the feedback and directly respond to comments and questions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4b6a030-c88b-4c84-8535-befd54b43e5c.png","url":"https://www.softwareadvice.ie/software/32009/sharpen","@type":"ListItem"},{"name":"Monster VoIP","position":21,"description":"Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP) providers streamline client interactions by leveraging various communication tools such as business phone systems, messaging and video conferencing. Using the auto attendant feature, enterprises can manage calls, configure music-on-hold and automatically route incoming calls to available agents.\n\n\nMonster VoIP provides multilingual mobile applications for iOS and Android devices, which can be utilized by businesses to make audio/video calls, store new contacts in a built-in database and utilize pre-defined provider lists to add new accounts. Managers can use the screen sharing functionality to conduct online presentations and hold virtual meetings with several participants, improving collaboration across the organization. \n\n\nKey features of Monster VoIP include call recording, eFax, file sharing, voicemail management and click-to-call. Pricing is based on monthly subscriptions and support is extended via live chat, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f635702-a970-40a0-a5f3-40eef50597ed.png","url":"https://www.softwareadvice.ie/software/93352/monster-voip","@type":"ListItem"},{"name":"PhoneWagon","position":22,"description":"PhoneWagon is a cloud-based business communication solution that enables small enterprises to manage marketing campaigns and track return on investment (ROI). The platform also allows users to track customer behavior, progress and more.\n\n\nPrimary features of PhoneWagon include call recording, greeting/whisper messages, custom-call tagging, email summaries, call alerts, visitor and keyword-level tracking and automated text replies. Its call tracking functionality enables users to gain insight into multiple marketing campaigns (e.g. cost per lead, ad spends, revenue and conversion rate details). \n\n\nPhoneWagon includes a real-time reporting module that allows users to view call activity, for example, caller name, recordings, call tags and lead segmentation. Plus, the platform integrates with various third-party applications such as Google Adwords, HubSpot, Salesforce, Slack and Google Analytics. It is available on a per month subscription pricing and support is extended via phone, email, documentation and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f7e79e35-515c-4afc-9d9f-c5258b0f3655.png","url":"https://www.softwareadvice.ie/software/83496/phonewagon","@type":"ListItem"},{"name":"CloudCall","position":23,"description":"CloudCall is the AI-powered communications platform built for CRM-first businesses. Fully hosted on AWS’s hyperscale infrastructure, CloudCall delivers unmatched reliability, speed, and scalability across voice and SMS.\n\nUnlike generic VoIP tools, CloudCall offers deep, native integrations with CRMs like Bullhorn, Vincere, Salesforce, JobDiva, and more. Every call, voicemail, text, and note syncs directly to your CRM—automatically.\n\nWith built-in AI call summaries, power dialer, and real-time coaching tools like listen-in, whisper, and barge, CloudCall gives teams the insight and agility to perform at their best—wherever they work.\n\nTrusted by top recruiting, sales, and customer service teams to drive more conversations, better decisions, and faster results.\n\nHeadquarters: \nBoston, MA | Leicester, UK | Austin, TX","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fd9f5530-708c-4436-bb49-1ebb9220dccb.png","url":"https://www.softwareadvice.ie/software/130069/cloudcall-enterprise","@type":"ListItem"},{"name":"VirtualPBX","position":24,"description":"VirtualPBX is a cloud-based phone solution that caters to all-sized businesses. VirtualPBX enables companies to streamline and improve communications with features such as unlimited minutes, video conferencing, business SMS, auto-attendant, customized greetings, and more.\n\nIn addition, VirtualPBX offers powerful features like call recording, CRM integration, email-to-fax, hot desking, ACD queues, and a free browser-based web phone.\n\nEnterprise businesses can integrate with robust solutions like Zapier and Webhooks to tether their phone system to over 700+ business apps. VirtualPBX offers services on a monthly and annual subscription basis that includes US-based support via phone, email, and live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75ec3caf-64c8-4e1d-8fa4-2bbb2c6c96cb.png","url":"https://www.softwareadvice.ie/software/160417/virtualpbx","@type":"ListItem"},{"name":"Line2 Pro","position":25,"description":"Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small businesses. Line2 offers standard PBX features, including a dial-by-name directory, an auto attendant, call forwarding, after-hours call handling and call blocking.\n\n\nThe calling module helps users to dial contacts, forward calls, port numbers and make calls using wi-fi. Users can choose a number from multiple area codes, port existing numbers, get toll free numbers and design their own vanity number. Users can also design their own IVR system with an auto attendant feature in which there is a digital receptionist which describes voice menu system so that calls are routed and answered.\n\n\nLin2’s messaging feature allows users to communicate with people one-on-one and with multiple groups via SMS, MMS and similar means.\n\n\nPricing is on a per month subscription basis. Support is offered via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06a24b3b-632a-4cc8-899f-9e6b398c3d4a.png","url":"https://www.softwareadvice.ie/software/5537/line2-pro","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/directory/1328/auto-attendant/software?page=2#itemlist","numberOfItems":25}
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