IT Ticketing Systems Software

ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is... Learn more

Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer support and social media analytics. It monitors all of a company’s social channels—including Facebook, Twitter,... Learn more

Kloudville is a cloud-based enterprise resource planning (ERP) solution that caters to wholesalers, distributors and e-commerce retailers and helps them to manage their business operations. Key features include inventory... Learn more

Wolken Service Desk is a cloud-based solution that helps businesses streamline the entire IT service management lifecycle, from receiving change requests to managing incidents. It comes with a self-service portal that allows... Learn more

An Inc. 5000 fastest growing private company, recognized by Gartner as a top viable vendor for Integrated Revenue and Customer Management solutions via its Symphony suite. Carriers and Service Providers must be Agile in... Learn more

Gazelle by Origo Software is a cloud-based solution that connects information, communications and people in a single platform. The solution provides applications that can be customized to the needs of a business. A team of... Learn more

Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code,... Learn more

SpiceCSM offers an array of powerful products and services that have been developed to increase the success and efficacy of any customer care organization. Supporting businesses of any size with 20 or more agents, SpiceCSM offers... Learn more

Second CRM offers a contact database with sales and marketing capabilities built for small to midsize businesses. It features lead generation functionality that allows users to consolidate leads from email, website forms and... Learn more

Evayadesk’s RocTik Ticketing System is a cloud-based customer relationship management (CRM) solution geared to software developers. It is suitable for small and midsize businesses with up to 500 employees. RocTik Ticketing’s... Learn more

HeyBubble is a cloud-based help desk solution specializing in live chat support. This software is suitable for small and midsize businesses across all industries. Users can customize their chats to reflect their own branding.... Learn more

Smart Touch Interactive is a cloud-based customer relationship management platform designed specifically for homebuilders and real estate agents. It is a suite of applications that help businesses understand the buyer lifecycle... Learn more

Zervicio is a customer relationship management (CRM) solution designed to manage after-sale customer support. It can be deployed on-premise or as a cloud-based solution. Key features include support ticket generation, complaints,... Learn more

MyCRMonCall is a cloud-based customer relationship management (CRM) solution suitable for small to midsize manufacturing businesses. Key features include sales force automation, social CRM, marketing automation, document... Learn more

VARStreet is an all-in-one business management software that has been specifically designed for IT & Office Supplies VARs, MSPs and solution providers. Established in 1999, VARStreet comes with a wide range of modules and... Learn more

Bearbook is a cloud based CRM solution to help the businesses in sales management. Bearbook designed CRM to simplify sales workflow of sales professionals. Awesome features like Built-in Call & SMS, Two-way email sync, Customizat... Learn more

Unify Mortgage CRM is a cloud-based customer relationship management (CRM) solution for mortgage businesses of any size. Key features include business intelligence, customer relationship management and marketing automation... Learn more

Rock Solid OneView is a Microsoft Dynamics-based citizen engagement platform that helps citizens and local governments work as one. Rock Solid tracks citizen interaction and unifies departments to address their needs. It offers... Learn more

Flexera SaaS Manager is a software-as-a-service (SaaS) management tool that helps organizations manage, optimize, and secure their SaaS applications. It provides a single, centralized platform for managing all of an organization's... Learn more

engage2serve is a cloud-based constituent relationship management solution that helps educational institutions streamline the entire student lifecycle, from admissions to academic operations and career preparation. It allows... Learn more

Finally, a digital sales platform purpose-built for manufacturers that unites CRM, CPQ, and Commerce. Our end-to-end sales software flawlessly aligns your customers’ wants with your production capabilities in ERP to help you... Learn more

Accent CRM Supercharger is a cloud-based sales force automation platform that helps businesses manage customer relationships, sales forecasting and workforce performance. The artificial intelligence (AI)-enabled system lets sales... Learn more

FinCRM is a customer relationship management (CRM) solution that is designed for small businesses across multiple industry segments, including insurance, banking, tourism, finance, hospitality, education and eCommerce. It helps... Learn more

eGain Knowledge Hub is a knowledge management solution that delivers self-service and contact center agent-assisted customer service across omnichannel touchpoints, including the IVR. eGain Knowledge Hub is infused with... Learn more

Foore is built for brick and mortar enterprises with the concept of businesses' physical location built into every aspect of the product. A lot of great companies are solving customer communication problem for internet-based... Learn more

Telemation is an on-premise customer relationship management (CRM) solution for call centers offered by Database Systems Corp. (DSC). Telemation provides users with its own telephony system and uses computer telephony integration... Learn more

ResponseQue is a cloud-based automated live chat solution that helps customers find the answers they need while supporting operations. The solution helps users add live support to the websites and removes spam and junk messages.... Learn more

SMAX (Service Management Automation X) is a software suite that offers advanced IT Service Management (ITSM), IT asset management (ITAM), and enterprise service management (ESM) capabilities. SMAX is based on embedded machine... Learn more

Arc offers a workflow where customers can submit issues and agents investigate, resolve or confirm the issue. This saves time as tickets are automatically routed to the right department by our inbuilt rules. Users can also define... Learn more