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description: Page 4 - Discover the best Business Phone Systems in Ireland. Compare top Business Phone Systems tools with customer reviews, pricing and free demos.
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title: Page 4 - Best Business Phone Systems in Ireland - 2026 Reviews, Pricing & Demos
---

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# Business Phone Systems

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## Products

1. [OnRelay](https://www.softwareadvice.ie/software/316354/onrelay) — 4.3/5 (19 reviews) — OnRelay is a complete and powerful mobile business phone system with enterprise level features\! OnRelay allows users ...
2. [Ring4](https://www.softwareadvice.ie/software/149899/ring4) — 4.1/5 (18 reviews) — Ring4 is a cloud-based telephony solution that helps small to midsize businesses create virtual sim cards, internatio...
3. [TalkChief](https://www.softwareadvice.ie/software/204802/talkchief) — 4.9/5 (18 reviews) — TalkChief isn't just a business phone system; it's your partner in enhancing communication for call centers, startups...
4. [Yodel](https://www.softwareadvice.ie/software/91207/yodel) — 4.0/5 (18 reviews) — Yodel is a cloud-based business phone system designed to help small to large organizations manage calls and contacts....
5. [Calilio](https://www.softwareadvice.ie/software/517054/Calilio) — 4.3/5 (18 reviews) — Calilio is a AI powered cloud phone system that leverages VoIP technology to integrate a company's communication need...
6. [EasyCall Cloud](https://www.softwareadvice.ie/software/276085/easycall-cloud) — 4.4/5 (17 reviews) — EasyCall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This soluti...
7. [eVoice](https://www.softwareadvice.ie/software/363695/evoice) — 3.3/5 (16 reviews) — eVoice is a web-based virtual phone system designed to help small businesses streamline communication with customers....
8. [55PBX](https://www.softwareadvice.ie/software/335980/55pbx) — 5.0/5 (15 reviews) — 55PBX is a cloud-based telephony solution that enables businesses to manage communication via carrier or VOIP, SMS, W...
9. [CircleLoop](https://www.softwareadvice.ie/software/179530/circle-loop) — 4.5/5 (13 reviews) — Circle Loop is a cloud-based VoIP solution that provides phone systems that are accessible via desktop and mobile dev...
10. [Jet Interactive](https://www.softwareadvice.ie/software/320869/jet-interactive) — 4.8/5 (13 reviews) — Jet Interactive is a cloud-based call tracking system that helps call centers manage inbound calls, business telephon...
11. [Pascom Cloud](https://www.softwareadvice.ie/software/318962/pascom-cloud) — 3.8/5 (13 reviews) — Upgrade your business communications with the pascom cloud phone system. With an easy-to-use, all-in-one feature set,...
12. [LeadDesk](https://www.softwareadvice.ie/software/450657/LeadDesk) — 4.8/5 (13 reviews) — LeadDesk is a cloud-based contact center solution designed to support high-volume sales and customer service teams. T...
13. [PiPcall](https://www.softwareadvice.ie/software/117351/pipcall) — 4.4/5 (12 reviews) — PiPcall is a VoIP phone system for the everywhere office that delivers consistency and quality calls in any location ...
14. [VIS Centralino in Cloud](https://www.softwareadvice.ie/software/411192/vis-centralino-in-cloud) — 4.7/5 (12 reviews) — VIS Centralino in Cloud is a solution that helps businesses perform call autonomy, record audio messages, and set per...
15. [Comcast Business VoiceEdge](https://www.softwareadvice.ie/software/239297/comcast-business) — 3.9/5 (11 reviews) — Comcast Business VoiceEdge is a VoIP solution that helps businesses in the manufacturing, professional services and r...
16. [Placetel](https://www.softwareadvice.ie/software/436379/placetel) — 4.3/5 (11 reviews) — Placetel with Webex is tailored to small start-ups with big plans, medium-sized companies embracing the digital trans...
17. [PhoneIQ](https://www.softwareadvice.ie/software/221224/phoneiq) — 4.8/5 (10 reviews) — Next-Gen CTI \&amp; Phone System built for Salesforce. Leverage our fully integrated power dialer, local presence, voi...
18. [SkySwitch](https://www.softwareadvice.ie/software/342221/skyswitch) — 4.8/5 (10 reviews) — SkySwitch is a cloud-based PBX system that helps IT businesses manage customer communication processes using chat, vo...
19. [HiperMe\!](https://www.softwareadvice.ie/software/416977/hiperme) — 4.8/5 (10 reviews) — HiperHiperMe\! is a unified communications and contact center platform designed to meet the needs of businesses in ter...
20. [Diabolocom](https://www.softwareadvice.ie/software/434339/diabolocom) — 4.9/5 (9 reviews) — Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunic...
21. [Broadcaster Mobile](https://www.softwareadvice.ie/software/390994/broadcaster-mobile) — 5.0/5 (7 reviews) — Broadcaster Bot is an innovative product from Concepto Móvil that provides a comprehensive solution for serving custo...
22. [ITC Cloud](https://www.softwareadvice.ie/software/433706/itc-cloud) — 4.4/5 (7 reviews) — Streamline business communication with ITC Cloud, the definitive game-changer in unified communications. Effortlessly...
23. [Clear Ring](https://www.softwareadvice.ie/software/436160/clear-ring) — 5.0/5 (7 reviews) — Clear Ring is designed to provide businesses with advanced tracking tools for calls, forms, and live chats. With Clea...
24. [VoiceShot](https://www.softwareadvice.ie/software/175546/voiceshot) — 4.8/5 (6 reviews) — Voice Shot is a cloud phone solution that helps businesses streamline operations related to call forwarding, screenin...
25. [Ringblaze](https://www.softwareadvice.ie/software/246543/ringblaze) — 3.5/5 (6 reviews) — Ringblaze is a business communication solution for small businesses. This platform is designed for teams or just indi...

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## Related Categories

- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)
- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software)
- [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software)
- [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/directory/1714/business-phone-service/software)
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-----

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You can also easily control when you are available for office calls and see whether incoming calls are company mainline calls, direct office calls, or regular personal cell calls.\n\nTexting from both direct numbers and main company numbers are also fully supported, as well as instant messaging between extensions and between all members of a call group.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d88bf74-515c-466e-92ef-dd8972ccf5ef.png","url":"https://www.softwareadvice.ie/software/316354/onrelay","@type":"ListItem"},{"name":"Ring4","position":2,"description":"Ring4 is a cloud-based telephony solution that helps small to midsize businesses create virtual sim cards, international or local corporate phone numbers and personal lines. Key features include Wi-Fi calling, messaging with emojis, number porting and anti-spamming.\n\n\nRing4 comes with an admin console, which allows businesses to manage and organize phone lines across multiple locations. Professionals can utilize the recording, texting and customizable voicemail functionalities to collaborate and communicate with teams or customers. Additionally, users can generate phone numbers using area codes of cities in the USA.\n\n\nRing4 provides mobile applications for Android and iOS devices for entrepreneurs to dial or receive calls, block unwanted calls and more, even from remote locations. The solution is available on monthly subscriptions and support is extended via email, live chat and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51a0a8b0-9481-417f-8a6d-18ea0811c630.png","url":"https://www.softwareadvice.ie/software/149899/ring4","@type":"ListItem"},{"name":"TalkChief","position":3,"description":"TalkChief isn't just a business phone system; it's your partner in enhancing communication for call centers, startups, enterprises, and nonprofits. Designed to simplify interactions across remote teams and with customers, TalkChief focuses on user-friendly features that prioritize your unique needs.\n\nImagine a world where spam numbers and bots are effortlessly blocked, where each agent has their own caller ID, and where welcoming inbound calls is a personalized experience. TalkChief brings this vision to life, making communication smoother and more human.\n\nKey features such as automated notifications, call recording, interactive voice response (IVR), and skill-based routing empower you to navigate communication challenges effortlessly. Dive into detailed reports, track key performance indicators (KPIs) on intuitive dashboards, and use filters to easily find specific conversations. With TalkChief, administrators have the tools to tailor communication strategies for maximum impact.\n\nManagers can take advantage of dynamic call routing, directing calls to team members based on language, location, and other individual traits. This personalized touch ensures that your team operates at its best.\n\nTalkChief doesn't just stop at communication; it integrates seamlessly with third-party helpdesk, collaboration, and customer relationship management (CRM) systems. This interconnected approach ensures that your communication ecosystem aligns perfectly with your existing tools and processes.\n\nAvailable through convenient monthly or annual subscriptions, TalkChief provides robust support via FAQs, live chat, a knowledge base, and various online resources. It's more than a business phone system; it's a personalized communication solution tailored to elevate your business experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4c716c-56a5-426c-8a07-36bbc7464f0d.jpeg","url":"https://www.softwareadvice.ie/software/204802/talkchief","@type":"ListItem"},{"name":"Yodel","position":4,"description":"Yodel is a cloud-based business phone system designed to help small to large organizations manage calls and contacts. Key features include canned responses, speech recognition, call recording, conference calling, notifications, and comments. \n\n\nBusinesses can use Yodel to set up welcome messages for incoming calls and record a custom message for calls directed to voicemail. The solution lets team members manage and filter calls from queues, monitor active calls and transcribe them in text or audio formats. Additionally, the application enables agents to analyze caller intent and route them to respective departments using voice IVR. \n\n\nYodel integrates with multiple third-party platforms such as Slack, Drift, Integromat, Dialogflow, Microsoft Teams, Freshdesk, G Suite, JIRA Software, LinkedIn, and more. It comes with a mobile application for iOS. The solution is available on monthly subscriptions and support is provided via phone and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/153c3cc8-5fb9-40c8-b2b9-1e88c836cd97.png","url":"https://www.softwareadvice.ie/software/91207/yodel","@type":"ListItem"},{"name":"Calilio","position":5,"description":"Calilio is a AI powered cloud phone system that leverages VoIP technology to integrate a company's communication needs into a centralized interface. The platform includes features such as number sharing, which allows multiple users to handle calls on a single business phone number. Calilio also provides an interactive voice response system that guides customers to the right agent or department. Additionally, the solution offers call monitoring capabilities and voicemail transcription, which turns voice messages into text for easy review.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/86c2d4ec-1d0c-4daa-853a-9854f8117bf3.jpeg","url":"https://www.softwareadvice.ie/software/517054/Calilio","@type":"ListItem"},{"name":"EasyCall Cloud","position":6,"description":"EasyCall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This solution is available in multiple languages including English, Italian, and Spanish. EasyCall Cloud provides various features for international call and contact venters including a predictive dialer, call recording, appointment management, real-time reporting, and more. Additionally, EasyCall Cloud is GDPR-compliant and provides data security and encryption in the cloud. The EasyCall Agents mobile app is available for iOS and Android devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3001f7e-cd78-4085-b3d8-94e3aa0d6d78.jpeg","url":"https://www.softwareadvice.ie/software/276085/easycall-cloud","@type":"ListItem"},{"name":"eVoice","position":7,"description":"eVoice is a web-based virtual phone system designed to help small businesses streamline communication with customers. Features include web conferencing, recording, sequential ringing, online faxing, call queuing and recording.\n\n\nThe solution enables organizations to select phone numbers, create a custom greeting message for customers and perform suitable call routing. Using its voicemail feature, users can access messages remotely, receive text transcriptions and notifications about calls via emails or text. It helps agents verify and identify callers using caller ID, letting employees block, transfer or answer calls accordingly.\n\n\neVoice also offers an auto-attendant feature, which enables owners to automate call forwarding to required agents using extensions pre-added to the system. It comes with mobile applications for iOS and Android. The solution is available in both monthly and annual subscriptions and support is provided via phone and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2ae310e5-4a14-4329-8bcf-6126c2b2e9cc.png","url":"https://www.softwareadvice.ie/software/363695/evoice","@type":"ListItem"},{"name":"55PBX","position":8,"description":"55PBX is a cloud-based telephony solution that enables businesses to manage communication via carrier or VOIP, SMS, Whatsapp and other channels. The platform enables organizations to streamline operations related to customer service, sales teams, outbound calls, marketing and other areas. \n\n55PBX offers various features such as Whatsapp templates, IVR, productivity reports, an automatic dialer and more. Additionally, it supports integration with numerous third-party applications including Zendesk Support and Sell, Freshdesk, Salesforce, Pipedrive and Hubspot via API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d936fc85-a70b-405a-b685-d887c34ef701.png","url":"https://www.softwareadvice.ie/software/335980/55pbx","@type":"ListItem"},{"name":"CircleLoop","position":9,"description":"Circle Loop is a cloud-based VoIP solution that provides phone systems that are accessible via desktop and mobile devices. Key features include call transfer, voicemail to text, call recording, contact management and configurable call menus. \n\n\nThe call analytics panel allows managers to monitor their team’s performance and listen back to call recordings, or barge calls in real time. In addition, the solution allows users to select local, national and mobile numbers to call from.\n\n\nCircle Loop helps teams to collaborate via features such as team voicemail, team greetings and conference calling. Integration include customer relationship management systems as well as apps such as Slack, HipChat and Capsule. Further, CircleLoop supports hardware including Bluetooth sets, speakers and handsets.\n\n\nCircle Loop provides its services on a monthly subscription basis. The solution has mobile apps for Android as well as iOS users and provides support over telephone, email, live chat and in-app chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4657e506-5df9-4e14-bd35-0bbeccb2c5ee.png","url":"https://www.softwareadvice.ie/software/179530/circle-loop","@type":"ListItem"},{"name":"Jet Interactive","position":10,"description":"Jet Interactive is a cloud-based call tracking system that helps call centers manage inbound calls, business telephone systems and mobiles services on a unified platform. It offers a customer relationship management (CRM) solution, which enables employees to capture and store customer information in a centralized repository. \n\nThe application allows sales teams to analyze data, configure workflows and gain insight into advertisement channels and sales. Jet Interactive lets professionals track calls from mobile call extension advertisements on search result pages and mobile websites.\n\nPricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dac7a0ef-3d13-4e26-991c-1a5487d0681d.png","url":"https://www.softwareadvice.ie/software/320869/jet-interactive","@type":"ListItem"},{"name":"Pascom Cloud","position":11,"description":"Upgrade your business communications with the pascom cloud phone system. With an easy-to-use, all-in-one feature set, pascom offers a cost-effective yet professional cloud communications platform for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea619ea7-e752-4dd6-9cba-f6da26ed26dd.png","url":"https://www.softwareadvice.ie/software/318962/pascom-cloud","@type":"ListItem"},{"name":"LeadDesk","position":12,"description":"LeadDesk is a cloud-based contact center solution designed to support high-volume sales and customer service teams. The platform offers an outbound sales solution that can increase agent efficiency. It also provides an omnichannel customer service system. This system allows businesses to manage all communication channels in one place.\n\nLeadDesk's solutions are built on the company's own call infrastructure. This infrastructure guarantees high-quality audio and 99.95% uptime across over 500 million calls per year. The platform is compliant with regulations in each market. Servers are located in Europe to ensure fast operations and data security. Businesses can customize their campaigns, queues, reports, and operations. This allows them to equip their sales and service teams with the tools they need.\n\nWhether an organization wants to boost outbound sales or enhance omnichannel customer service, LeadDesk provides a flexible, feature-rich solution. This solution can be tailored to meet the organization's unique needs. LeadDesk has a deep understanding of the contact center industry. The platform helps transform regular sales and customer service teams into high-performing teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d73c0ab-7bdb-4cfa-bbe6-4dd517cd0775.jpeg","url":"https://www.softwareadvice.ie/software/450657/LeadDesk","@type":"ListItem"},{"name":"PiPcall","position":13,"description":"PiPcall is a VoIP phone system for the everywhere office\nthat delivers consistency and quality calls in any location on any device.\n\nPiPcall offers you a vastly more agile and interconnected workforce at a fraction of the price. Here are just some of the benefits:\n\nGreater flexibility - Staff can make work calls anywhere they work on their preferred device.\n\nSave costs - Call packages start at £5.00 per month.\n\nIt’s easy to scale - You’re never stuck in a contract. As you grow, you can add more users or remove users without fear of being stuck in a long term contract.\n\nMobile app - The PiPcall mobile app calls over the mobile voice network, not Wi-Fi or mobile data so you can make high quality calls wherever you are.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/523660fd-7798-4c51-ab31-f7c9aa6c418c.png","url":"https://www.softwareadvice.ie/software/117351/pipcall","@type":"ListItem"},{"name":"VIS Centralino in Cloud","position":14,"description":"VIS Centralino in Cloud is a solution that helps businesses perform call autonomy, record audio messages, and set personalized schedules. The traffic analysis module helps provide detailed outgoing and incoming telephone traffic records to the customers accordingly. \n\nKey features include traffic analysis, phone management, voicemail, call monitoring, caller ID, and more. VIS Centralino in Cloud allows users to modify responders to incoming calls on a unified platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db15f42b-ea1c-476a-aeff-1ee750fc69d3.png","url":"https://www.softwareadvice.ie/software/411192/vis-centralino-in-cloud","@type":"ListItem"},{"name":"Comcast Business VoiceEdge","position":15,"description":"Comcast Business VoiceEdge is a VoIP solution that helps businesses in the manufacturing, professional services and retail industry streamline operations related to call queueing, forwarding, transferring and more on a centralized platform. It enables staff members to conduct audio conferences and share screens, facilitating team collaboration.\n\nComcast Business VoiceEdge enables supervisors to set up a virtual assistant to automatically assign incoming calls to specific departments, groups and individuals. It lets team members configure caller IDs, monitor call history and automatically receive voicemail transcripts on email. Additionally, team leaders can utilize the receptionist console to configure multiple call routing processes, such as circular, uniform, regular and simultaneous.\n\nComcast Business VoiceEdge provides iOS and Android mobile applications, allowing employees to manage operations remotely. Pricing is available on request and support is extended via the community forum, documentation, email, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/693c37e2-fa61-44d4-8777-5530c88cd938.jpeg","url":"https://www.softwareadvice.ie/software/239297/comcast-business","@type":"ListItem"},{"name":"Placetel","position":16,"description":"Placetel with Webex is tailored to small start-ups with big plans, medium-sized companies embracing the digital transformation and multinationals that always want to be two steps ahead. The solution combines the Placetel cloud calling platform with the full collaboration suite from Cisco Webex. Making it an all-in-one solution enabling working from anywhere, anytime on the device of choice.\n\nPlacetel’s cloud calling platform is entirely virtual and offers over 150 features. Set up the phone system through the personal web porta and choose between porting numbers or simply order new ones. Decide on which device to receive calls on or forward calls from landline to smartphone and back again in a matter of seconds. Thanks to individual routing plans, never miss a call again. Include professional call center options to offer customers a best-in-class user experience.\n\nCommunicate in real-time with manager, colleagues or customers. Open 1:1 chats or create a group or project space for key stakeholders. Share content through drag and drop and never lose track of briefings, presentations, links or videos as those are all saved in the thread. Alternatively, use the search function to find content within a dedicated chat or search through all chats to find what is needed. \n\nThese days, team and customer meetings are no longer held in company conference rooms but rather in the personal online meeting room provided by Placetel and Cisco Webex. In real time and amazing streaming quality. Get ready for the latest Webex technology and connect with colleagues in online meetings direct from home, co-working space or on the road. Two clicks are all it takes to set up a personal conference room – with access for all invited participants via meeting link. Guest can simply join the meeting without having to register beforehand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec3b0a8d-24c9-4420-b598-2407ac45f638.png","url":"https://www.softwareadvice.ie/software/436379/placetel","@type":"ListItem"},{"name":"PhoneIQ","position":17,"description":"Next-Gen CTI & Phone System built for Salesforce. Leverage our fully integrated power dialer, local presence, voicemail drop, Salesforce call routing, call recording, native reporting, and more with our all-in-one communication solution.\n\nREPORTING & ANALYTICS\nLeverage real-time reporting with Live Call monitoring, whisper and barge. Track overall performance with historical reports and correlate your PhoneIQ data with Salesforce data to measure the true impact of your contact center operation.\n\nSALESFORCE CALL ROUTING\nAutomatically connect callers to the right agent with Salesforce powered IVR technology. Route calls to contact, lead, account, opportunity or case owners.\n\nADVANCED CALL CENTER FEATURES\nProgressive call center technology built for modern teams. Top features include: IVR, Call Recording, Call Queues, Disposition Code, Queue Position and Avg. Wait Time Announcements, Advanced Call Controls, Supervisor Console, Reporting & KPI’s, Power Dialer, Call Tagging, Call Comments and much more! New features pop up every month at no extra cost.\n\nGLOBAL REACH\nInstantly expand your business presence globally with local or toll free numbers in 50+ countries, allowing you to sell and service customers as if you were based locally. Easily deploy agents anywhere in the world with our globally distributed network that spans across 4 continents and ensures rock solid quality and availability 24/7.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59ac7c0e-bf8f-4267-a206-dae6abf2c6f7.jpeg","url":"https://www.softwareadvice.ie/software/221224/phoneiq","@type":"ListItem"},{"name":"SkySwitch","position":18,"description":"SkySwitch is a cloud-based PBX system that helps IT businesses manage customer communication processes using chat, voice, and video conferencing tools. It lets staff members access the business SMS module to send text-based and multimedia marketing messages to customers from a unified platform.\n \nWith SkySwitch, sales representatives can view VMail transcriptions, access call recordings, and customize the built-in dashboard. Team members can utilize the quoting and billing tool to add customers to billing services, track payments, and import Excel data to the platform. Additionally, it enables employees to access contact center information, including call center reports, agent availability, dialed number identification service (DNIS) statistics, and abandoned calls. \n\nSkySwitch provides an application programming interface (API), which facilitates integration with several third-party applications, including Connectwise, QuickBooks, ReachUC, Microsoft Teams, and Twilio. Pricing is available on request, and support is extended via phone, email, documentation, and other measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/217ad5fa-c37f-48b3-8248-bfa1f46aef78.png","url":"https://www.softwareadvice.ie/software/342221/skyswitch","@type":"ListItem"},{"name":"HiperMe!","position":19,"description":"HiperHiperMe! is a unified communications and contact center platform designed to meet the needs of businesses in terms of internal collaboration and customer engagement. With a wide range of advanced features and functionalities, HiperMe! positions itself as a comprehensive and highly efficient solution in the field of enterprise communications.\n\nOne of the standout features of HiperMe! is its focus on unified communication. The platform integrates multiple communication channels, such as phone calls and real-time chats, into a single user-friendly interface. This allows users to access all their communication tools from one place, enhancing productivity and efficiency in the workplace. HiperMe! also stands out for its focus on customization and scalability. The platform adapts to the specific needs of each company, allowing customization of workflows, configuration of routing rules, and creation of customer service scripts. Furthermore, HiperMe! is a scalable solution that can grow alongside the business, accommodating changing demands and supporting increased communication volume.\n\nHiperMe! Contact Center offers a variety of tools to effectively manage customer interactions. The platform enables the setup of call queues, intelligent call routing, call recordings, performance metric tracking, and analytical reporting. The platform integrates various channels, including phone calls, emails, chat, social media, and SMS, into a centralized system. This multichannel approach allows customers to engage with the contact center through their preferred communication method, providing flexibility and convenience. These functionalities ensure efficient and high-quality customer support, enhancing customer satisfaction and optimizing contact center management.\n\nHiperMe! is a comprehensive unified communications and contact center platform designed to enhance internal collaboration and customer support in businesses. With its extensive set of features and advanced functionalities, HiperMe! helps organizations optimize their communications, increase productivity, and deliver exceptional customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/514d6040-4524-4b08-bd62-111aedf87eb5.jpeg","url":"https://www.softwareadvice.ie/software/416977/hiperme","@type":"ListItem"},{"name":"Diabolocom","position":20,"description":"Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunications, insurance, banking, and market research industries.\n\nThe software has key features like IVR for interactive voice response, ACD for automatic call distribution, web call back, and contact center functionalities. The IVR feature provides call routing and self-service options for callers. The ACD feature distributes incoming calls to available agents. The web call-back feature allows customers to request a callback from the call center. The contact center software handles inbound and outbound calls, call monitoring, and reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1837e969-0a66-42d4-bc83-efa051684351.png","url":"https://www.softwareadvice.ie/software/434339/diabolocom","@type":"ListItem"},{"name":"Broadcaster Mobile","position":21,"description":"Broadcaster Bot is an innovative product from Concepto Móvil that provides a comprehensive solution for serving customers through conversations on various platforms, such as WhatsApp, Facebook Messenger, Google Business Chat, and RCS.\n\nThe platform integrates multiple communication channels so that companies can converse with their customers, coordinate their internal teams and business partners, all in one place and efficiently.\n\nThe solution allows for sending mass messages through WhatsApp Business by using customizable templates for different types of messages, such as notifications, promotions, appointment reminders, among others.\n\nMoreover, Broadcaster Bot offers the option of configuring chatbots and virtual agents that can answer customers' frequently asked questions, automating the customer service process and reducing operational costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2f9bb0d3-4575-487e-9b0c-45f773af5480.png","url":"https://www.softwareadvice.ie/software/390994/broadcaster-mobile","@type":"ListItem"},{"name":"ITC Cloud","position":22,"description":"Streamline business communication with ITC Cloud, the definitive game-changer in unified communications. Effortlessly collaborate from anywhere, be it your trusty desk phone, handy cell phone, or reliable computer.\n\nBut what distinguishes ITC Cloud is our relentless commitment to your success. Our 24/7 help desk guarantees uninterrupted support, maintaining your business's peak performance. Our focus is enhancing your efficiency and surpassing your customer experience expectations. We're your allies from inception to long-term implementation. Place your trust in ITC Cloud to elevate your business communication to new heights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d895475-e323-437c-a6f7-84a5c98493da.png","url":"https://www.softwareadvice.ie/software/433706/itc-cloud","@type":"ListItem"},{"name":"Clear Ring","position":23,"description":"Clear Ring is designed to provide businesses with advanced tracking tools for calls, forms, and live chats. With Clear Ring, you can easily navigate through the complexities of modern-day marketing, thanks to our user-friendly interface that offers real-time reporting and multi-channel attribution.\n\n\nOur unique selling point lies in our commitment to data-driven insights. We believe in empowering businesses with the right information to make informed decisions, refine their strategies, and achieve their marketing objectives. Clear Ring is not just a tool; it's a transformational approach to marketing.\n\nHarness the power of data with Clear Ring and elevate your marketing strategy like never before. Whether you're a small business or a large corporation, Clear Ring is designed to meet your specific needs, ensuring you stay ahead in the competitive marketplace. Experience the difference with Clear Ring – your key to unlocking successful marketing strategies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31fd3b5b-7ed5-4dc6-84cf-688f74bb32ab.jpeg","url":"https://www.softwareadvice.ie/software/436160/clear-ring","@type":"ListItem"},{"name":"VoiceShot","position":24,"description":"Voice Shot is a cloud phone solution that helps businesses streamline operations related to call forwarding, screening, transfer, blocking and more. The urgent alert module lets users broadcast text and voice messages to create public awareness during emergencies such as fire, security threats, severe weather conditions, and more.\n\n\nVoice Shot enables businesses to automatically send all voicemails directly to linked email addresses in WAV file format, ensuring timely delivery of all messages. It allows customers to utilize speech recognition technology and submit responses via pre-configured voice menus. Additionally, professionals can create personalized voice messages for recipients using text-to-speech technology.\n\n\nVoiceShot comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. It also provides iOS and Android mobile applications, which lets users receive notifications remotely. It is available on monthly subscriptions and support is extended via email, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/920eaca6-7a0a-4fdc-b664-632ce7d4afaf.png","url":"https://www.softwareadvice.ie/software/175546/voiceshot","@type":"ListItem"},{"name":"Ringblaze","position":25,"description":"Ringblaze is a business communication solution for small businesses. This platform is designed for teams or just individual leaders and keeps all communication intuitively organized in one shared dashboard. \n\nWith Ringblaze users can get a new professionally-looking local phone number, toll-free number, or vanity. It includes both calling and texting. A shared inbox offers an instant overview of communication between a business and its customers. See which inquiries have been resolved, and which have not, and instantly choose to assign open issues to experts on a team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81a213b9-d9c5-4d2b-994f-6202dfb0e44c.png","url":"https://www.softwareadvice.ie/software/246543/ringblaze","@type":"ListItem"}],"numberOfItems":25}
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