---
description: Discover the best Customer Journey Mapping Tools in Ireland. Compare top Customer Journey Mapping Tools tools with customer reviews, pricing and free demos.
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title: Best Customer Journey Mapping Tools in Ireland - 2026 Reviews, Pricing & Demos
---

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# Customer Journey Mapping Tools

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## Products

1. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (7003 reviews) — Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and ma...
2. [Pipedrive](https://www.softwareadvice.ie/software/321306/pipedrive) — 4.5/5 (3062 reviews) — Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipe...
3. [Marketo Engage](https://www.softwareadvice.ie/software/21522/marketo-engage) — 4.3/5 (716 reviews) — Adobe Marketo Engage is a marketing automation platform powered by artificial intelligence. It supports B2B marketing...
4. [SketchWow](https://www.softwareadvice.ie/software/423665/sketchwow) — 4.9/5 (588 reviews) — SketchWow is a flowchart tool that helps users brainstorm, communicate, and condense ideas, stories, and thoughts in ...
5. [Hotjar](https://www.softwareadvice.ie/software/136486/hotjar) — 4.6/5 (545 reviews) — Hotjar is a website behavior analytics tool designed to provide insights into how visitors interact with websites. It...
6. [Salesforce Marketing Cloud](https://www.softwareadvice.ie/software/22998/salesforce-socialcrm) — 4.2/5 (532 reviews) — Salesforce Marketing Cloud is a marketing platform designed to help businesses personalize customer engagement across...
7. [Lucidspark](https://www.softwareadvice.ie/software/183121/lucidspark) — 4.7/5 (385 reviews) — Lucidspark is a cloud-based software designed to help businesses of all sizes record and share ideas, discuss project...
8. [Lucky Orange](https://www.softwareadvice.ie/software/324513/lucky-orange) — 4.7/5 (268 reviews) — Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors u...
9. [Similarweb](https://www.softwareadvice.ie/software/156898/similarweb-pro) — 4.6/5 (261 reviews) — Similarweb is a digital intelligence platform that helps businesses across marketing, ecommerce, retail, and financia...
10. [Act-On](https://www.softwareadvice.ie/software/25651/act-on) — 4.3/5 (258 reviews) — Established in 2008, Act-On is a comprehensive marketing automation tool designed to offer a complete suite of applic...
11. [XM for Customer Experience](https://www.softwareadvice.ie/software/94382/qualtrics-customerxm) — 4.6/5 (255 reviews) — Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesse...
12. [Pendo](https://www.softwareadvice.ie/software/165586/pendo) — 4.5/5 (238 reviews) — Pendo is a product management solution that helps businesses in educational technology, healthcare and financial serv...
13. [CardBoard](https://www.softwareadvice.ie/software/63757/cardboard) — 4.2/5 (170 reviews) — Cardboard is a collaboration solution suitable for businesses of all sizes across various industry verticals. Feature...
14. [LeadSquared](https://www.softwareadvice.ie/software/33191/leadsquared) — 4.3/5 (167 reviews) — LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows an...
15. [LeadsRx](https://www.softwareadvice.ie/software/192811/leadsrx) — 4.4/5 (144 reviews) — LeadsRx is a cloud-based marketing attribution and multi-touch attribution solution for mid to large-size enterprises...
16. [Smartlook](https://www.softwareadvice.ie/software/172537/smartlook) — 4.7/5 (136 reviews) — Smartlook is a cloud- and mobile-based quantitative analytics solution that helps businesses of all sizes with user b...
17. [Mural](https://www.softwareadvice.ie/software/101777/mural) — 4.5/5 (136 reviews) — MURAL is a collaboration platform designed to help organizations capture and analyze ideas and create custom workflow...
18. [Custify](https://www.softwareadvice.ie/software/148852/custify) — 4.9/5 (135 reviews) — Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain c...
19. [Contentsquare](https://www.softwareadvice.ie/software/317780/contentsquare) — 4.8/5 (124 reviews) — Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extr...
20. [SurveySparrow](https://www.softwareadvice.ie/software/116049/surveysparrow) — 4.4/5 (123 reviews) — SurveySparrow is a cloud-based experience management platform that helps small to mid-sized businesses across industr...
21. [Mouseflow](https://www.softwareadvice.ie/software/189193/mouseflow) — 4.7/5 (122 reviews) — Mouseflow is a behavior analytics platform used to optimize website experiences towards improving conversions, perfec...
22. [Ortto](https://www.softwareadvice.ie/software/83115/autopilot) — 4.6/5 (113 reviews) — Build journeys that drive revenue. Your customer data, marketing automation \& analytics, together. Since 2015, Or...
23. [UXPressia](https://www.softwareadvice.ie/software/54637/uxpressia) — 4.8/5 (80 reviews) — UXPressia is a cloud-based customer experience mapping platform that helps small to large businesses design customer ...
24. [Pingdom](https://www.softwareadvice.ie/software/411661/pingdom) — 4.5/5 (78 reviews) — SolarWinds ® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution, combining synt...
25. [Whatfix](https://www.softwareadvice.ie/software/83106/whatfix) — 4.6/5 (77 reviews) — Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify p...

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## Related Categories

- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Customer Data Platforms](https://www.softwareadvice.ie/directory/4718/customer-data-platform/software)
- [Personalization Software](https://www.softwareadvice.ie/directory/4276/personalization/software)
- [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/directory/4004/journey-mapping/software)
- [All Categories](https://www.softwareadvice.ie/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4004/journey-mapping/software> |
| en | <https://www.softwareadvice.com/customer-experience/journey-mapping-comparison/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4004/journey-mapping/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4004/journey-mapping/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4004/journey-mapping/software> |
| fr | <https://www.softwareadvice.fr/directory/4004/journey-mapping/software> |

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AI-driven content personalization delivers tailored messaging and imagery while maintaining brand consistency. An intuitive interface allows users to create multistep campaigns with automated workflows that adjust based on customer behavior and data updates. Features include lead scoring, CRM connectivity, and tools for sales teams to access buyer engagement data and templates for account engagement.\n\nMarketo Engage offers dashboards, customizable reporting, and multi-touch attribution through Marketo Measure to evaluate the impact of marketing activities on revenue. It is built on a scalable and secure architecture that supports compliance needs. Additional features include Dynamic Chat, a conversational marketing tool powered by generative AI, which enhances customer engagement. The platform also supports data privacy through lead and data partitioning and allows organizations to replicate successful campaigns and assets for efficient deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/199791ad-8770-493d-bb55-98544cc98cf7.png","url":"https://www.softwareadvice.ie/software/21522/marketo-engage","@type":"ListItem"},{"name":"SketchWow","position":4,"description":"SketchWow is a flowchart tool that helps users brainstorm, communicate, and condense ideas, stories, and thoughts in a casual and clear way using a fresh engaging, hand-drawn look and feel. \n\nUsers can explore a wide shapes and icons selection, along with multiple templates. 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Dashboards organize behavior data in accessible formats, and a highlights feature allows teams to save and categorize key insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7bcee124-a7a0-4da1-85bc-1cdfb836998f.jpeg","url":"https://www.softwareadvice.ie/software/136486/hotjar","@type":"ListItem"},{"name":"Salesforce Marketing Cloud","position":6,"description":"Salesforce Marketing Cloud is a marketing platform designed to help businesses personalize customer engagement across the entire lifecycle. The platform connects departments through data and insights, empowering marketing teams to build lasting customer relationships. Regardless of a company's size, industry, or existing technology, Salesforce Marketing Cloud can drive growth by unlocking data, enabling faster campaign creation and optimization, and facilitating omnichannel engagement.\n\nThe platform's key features include unified customer profiles and analytics, AI-powered campaign creation and optimization, and a customer data platform that provides faster access to centralized customer data. Agentforce, the platform's AI assistant, helps marketers create impactful campaigns by surfacing insights, defining strategy, and generating content. Additionally, its marketing intelligence module offers a single view of marketing performance to optimize cross-channel campaigns.\n\nSalesforce Marketing Cloud is a marketing platform that enables businesses of every size and industry to personalize customer touchpoints, deploy smarter campaigns, and activate data across the customer lifecycle. The platform's connected suite of tools empowers marketing teams to work together efficiently and drive meaningful customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a2b2816-ff47-405e-a9e2-2b8d6fd68dfd.png","url":"https://www.softwareadvice.ie/software/22998/salesforce-socialcrm","@type":"ListItem"},{"name":"Lucidspark","position":7,"description":"Lucidspark is a cloud-based software designed to help businesses of all sizes record and share ideas, discuss projects and organize information on a virtual white-board. The platform enables organizations to capture suggestions and team insights using color coded cursors, sticky notes, freehand drawings, shapes, and lines on a unified portal.\n\nLucidspark includes visual workspaces, which allow teams to share plans, add comments, provide feedback and communicate with members using chat and emojis. It offers various features such as collaboration management, tagging, assisted grouping, Single sign-on (SSO) authentication, customizable templates, secure data storage, and more. Additionally, project managers can share meeting agendas, assign and track tasks and run polls to get votes on ideas. \n\nLucidspark supports integration with various third-party applications including Slack, Google Drive and Zoom. It is available for free and on monthly subscriptions. Support is extended via phone, FAQs and other online measures.","image":"https://images.g2crowd.com/uploads/product/image/f4459f87bfd82a41ea5fad25c2a0fae4/lucidspark.jpeg","url":"https://www.softwareadvice.ie/software/183121/lucidspark","@type":"ListItem"},{"name":"Lucky Orange","position":8,"description":"Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas within website forms through reports.\n\n\nLucky Orange allows supervisors to track the number of website visitors in real-time and create conversion funnels using a centralized dashboard. Agents can communicate with other operators, customize the chat widget to establish brand identity and use canned responses to reply to customers' queries. Additionally, managers can set up triggers to display polls, capture visitors' activities and segment recordings based on browser, device, behavior, operating system and other criteria.\n\n\nLucky Orange facilitates integration with various third-party systems such as Joomla, Magento, Instapage, Shopify, Weebly and more. The product is available on monthly, annual and biennial subscriptions and support is extended via FAQs, documentation, live chat and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.softwareadvice.ie/software/324513/lucky-orange","@type":"ListItem"},{"name":"Similarweb","position":9,"description":"Similarweb is a digital intelligence platform that helps businesses across marketing, ecommerce, retail, and financial services understand website and app performance. Small to large enterprises can use Similarweb to analyze competitor traffic, track audience behavior, and benchmark industry trends. The software is deployed via the cloud, so no installation is required. Core features include website traffic analysis, keyword research, audience insights, and market benchmarking. Marketing teams can use traffic and engagement data to identify growth opportunities, while sales teams can prioritize prospects based on digital performance signals. Ecommerce and retail businesses benefit from category-level analysis that shows how competitors attract and retain visitors. Financial services firms can monitor market shifts using aggregated web data. Support is available through email, a knowledge base, and live chat, with dedicated account management offered on higher-tier plans.","image":"https://images.g2crowd.com/uploads/product/image/3f0cfaac4f003a39de7a769ae051686b/similarweb.png","url":"https://www.softwareadvice.ie/software/156898/similarweb-pro","@type":"ListItem"},{"name":"Act-On","position":10,"description":"Established in 2008, Act-On is a comprehensive marketing automation tool designed to offer a complete suite of applications, including email marketing, website visitor tracking, lead management, social media management, reporting and analytics, as well as integrations with webinar and event planning.\n\n\nWith Act-On's email marketing, businesses can segment their customers into a variety of categories, allowing marketers to focus on a particular target market within that email group. The software offers core website tracking feature, which gives complete visibility into the types of customers that are visiting their site as well as their activities and the time spent on different contents while they are on the website.\n\n\nAct-On offers tools to build and optimize campaigns, generate leads, score and prioritize prospects, among others. The solution is capable of integrating with almost any leading CRM available in the market. Act-On is ideal for small marketing teams needing a marketing automation tool with minimal IT involvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23dfe65b-2b51-478a-b9f1-19cd45c355d6.png","url":"https://www.softwareadvice.ie/software/25651/act-on","@type":"ListItem"},{"name":"XM for Customer Experience","position":11,"description":"Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS) tracking, audience segmentation, communication management and survey design.\n\n\nThe application comes with a digital CX feature that lets marketers launch surveys, collect feedback and share reviews on social media channels. Supervisors can assign teams or individuals role-based permissions and provide access to resources. Further, the solution assists team members with collaboration, scheduling and task assignment. \n\n\nQualtrics CustomerXM integrates with third-party platforms such as SAP, Salesforce and JIRA. The solution comes with a mobile application for iOS and Android. Support is provided via phone, chat and email and pricing is available on request.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.softwareadvice.ie/software/94382/qualtrics-customerxm","@type":"ListItem"},{"name":"Pendo","position":12,"description":"Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables data analysts to track specific features and overall product usage across web and mobile applications.\n\nPendo allows team members to create and distribute surveys and polls to generate quantitative as well as qualitative insights into customer sentiments. The product roadmap module enables staff members to visualize product strategy and create plans based on multiple criteria, including features, timeline and segment. Additionally, it lets employees capture, prioritize and manage customer feature requests, facilitating product optimization and revenue generation processes.\n\nPendo offers integration with several third-party solutions, such as Algolia, Figma, HubSpot, Jira, Microsoft Teams, Slack, Salesforce and Tableau. Pricing is available on request and support is extended via live chat, documentation, FAQs phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e5c39a4-597b-49b5-90a1-1fb73392ac96.png","url":"https://www.softwareadvice.ie/software/165586/pendo","@type":"ListItem"},{"name":"CardBoard","position":13,"description":"Cardboard is a collaboration solution suitable for businesses of all sizes across various industry verticals. Features include a kanban-style activity dashboard, content import and export tools, invites for remote team members and more. It can either be deployed on-premise or hosted in the cloud.\n\n\nCardboard helps users to explore and visualize product ideas, user experiences, customer journeys and more. Its drag and drop functionality allows users to add kanban-style cards to the workspace and organize them into story maps. Users can also move cards, change card colors or add annotations to them.\n\n\nAdditionally, Cardboard supports integration with multiple project management systems such as JIRA, VersionOne, Pivotal Tracker and Rally. Users can also send invitations to new users, enabling them to collaborate within specific workspaces.\n\n\nServices are offered on a monthly subscription basis or per license. Support is offered via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3e65ff96-c788-4fe8-8bea-89d730eb353e.png","url":"https://www.softwareadvice.ie/software/63757/cardboard","@type":"ListItem"},{"name":"LeadSquared","position":14,"description":"LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale. The company specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Currently, LeadSquared is helping 1,600+ enterprises enhance their sales efficiency on a global scale. Known for its verticalized, industry-centric solutions, LeadSquared serves EdTech, Education, Healthcare, BFSI, Real Estate, Automotive, and Hospitality industries. The company is headquartered in Bengaluru, India with a local presence in Middle East, North America, and South Africa. \n\nThe software is available in a subscription pricing model. It runs on most web browsers and also has a dedicated Android and iOS application.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e5a618b-25a4-45e3-a86b-7642ea6f585a.png","url":"https://www.softwareadvice.ie/software/33191/leadsquared","@type":"ListItem"},{"name":"LeadsRx","position":15,"description":"LeadsRx is a cloud-based marketing attribution and multi-touch attribution solution for mid to large-size enterprises. It allows companies to monitor and analyze their marketing efforts to see how they impact revenue. LeadsRx offers a range of features including customer journey mapping, dashboard creation, conversion tracking, real-time touchpoint performance analysis, visual metrics, and more. The platform allows businesses to track their marketing across various channels including social media, TV, radio, mobile, phone, SMS, and offline events such as tradeshows and meetings. \n\nWith LeadsRx, businesses can find out which touchpoints and marketing channels are most effective and eliminate wasted ad spend. Users can carry out A/B testing to identify effective campaigns across channels and analyze the effect of these campaigns on the entire sales funnel. LeadsRx allows businesses to track the entire customer journey and analyze how prospects build relationships with the brand. The platform offers premium services such as insights services and onboarding and all plans come with premium support via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eee51fc-9fcd-423e-b436-8d9fb0d8b81c.png","url":"https://www.softwareadvice.ie/software/192811/leadsrx","@type":"ListItem"},{"name":"Smartlook","position":16,"description":"Smartlook is a cloud- and mobile-based quantitative analytics solution that helps businesses of all sizes with user behavior and insights. Smartlook answers the ‘what’ and ‘why’ behind every user action. Primary features of the software include visitor recordings, event tracking, funnels and heatmaps.\n\n\nSmartlook provides the option of replaying video sessions to identify customers, see Javascript errors and share recordings within the team. It also features a visitor journey module, which helps users with app integration and recordings segmentation with right filters. Automated event tracking enables businesses to know how visitors perform certain tasks, and conversion funnels provide reports on leads.\n\n\nPrimarily used by industries including digital agencies, travel, gaming, health care, education and media, Smartlook provides support via documentation and email. It integrates with many platforms and tools including Google Analytics, Zendesk, Instapage, Intercom, Shopify, Gambio, Blogger, Magento and Google Tag Manager.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c2d4cdbc-006c-4fc4-9a93-e05fdc7cb5e6.png","url":"https://www.softwareadvice.ie/software/172537/smartlook","@type":"ListItem"},{"name":"Mural","position":17,"description":"MURAL is a collaboration platform designed to help organizations capture and analyze ideas and create custom workflows to handle project management operations across teams. The platform includes scheduling capabilities, which enable administrators to set timers for tasks, lock content, invite members and define role-based access, allowing members to view or edit specific sections of the whiteboard.\n\n\nMURAL lets managers schedule and run brainstorming sessions in a digital workspace using online workshops, customer journey mapping and strategy evaluation. Features include polls, post-meeting debriefs, custom templates, single sign-on (SSO), IP whitelisting, thinking canvas and more. Additionally, users can organize information in documents using flowcharts, lists, diagrams, and frameworks to streamline task assignment and planning processes.\n\n\nMURAL supports integration with various third-party applications such as Jira, Slack, Dropbox, Google Calendar, Microsoft Teams, OneDrive and more. Pricing includes monthly/annual subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cee12f2e-58d9-431c-8ba5-76094cd65e29.png","url":"https://www.softwareadvice.ie/software/101777/mural","@type":"ListItem"},{"name":"Custify","position":18,"description":"Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, reduce churn rate and improve revenue, contract renewals, product adoption and more. The platform allows organizations to track the utilization of licenses and receive notifications about contract/trial expiration to enhance paid subscriptions and upselling opportunities.\n\n\nCustify includes custom playbooks, which enable teams to create personalized workflows for a variety of recurring tasks like renewal procedures, sending onboarding emails and assigning team members to accounts. It offers a host of features such as CSM ratings, 360-degree view, customer lifecycle tracking, historical records, and more. Additionally, managers can receive custom alerts via email or in-app notifications for incomplete onboardings, pending renewals or other events. \n\n\nCustify supports integrations with various third-party applications like Slack and Segment via APIs. Pricing includes monthly subscriptions and support is extended via email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26e4534a-67b3-4320-b047-5966458deddc.png","url":"https://www.softwareadvice.ie/software/148852/custify","@type":"ListItem"},{"name":"Contentsquare","position":19,"description":"Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue.\n\nOur cloud-based digital experience analytics platform tracks billions of digital interactions, and turns these digital behaviors into intelligent recommendations everyone can use to improve the customer experience, grow revenue and fuel innovation. \n\nFrom optimizing content to enhancing their experimentation performance, we equip teams with all the insight they need to make better, smarter, faster decisions for their website, mobile web or mobile native or hybrid app. \n\nFeatures include \n- Session Replay\n- Customer Journey Analysis\n- Zone-based Heatmaps\n- Merchandising Analysis\n- Mobile App Analysis \n- Impact Quantification \n- AI Insights\n- Struggle and Error Analysis \n- Web Performance Monitoring\n& more.\n\nContentsquare is trusted by more than 800+ clients across industries such as Retail, Financial Services, B2B, Travel, Leisure and Telecom for understanding which site elements are driving conversions, whether that is a transaction, sign up, site download & more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a15d6be5-9beb-4a71-81d6-f82a1ae3b62f.png","url":"https://www.softwareadvice.ie/software/317780/contentsquare","@type":"ListItem"},{"name":"SurveySparrow","position":20,"description":"SurveySparrow is a cloud-based experience management platform that helps small to mid-sized businesses across industries collect, analyze, and act on customer and employee feedback. The platform supports conversational surveys, NPS tracking, offline data collection, and recurring surveys to monitor trends over time. SurveySparrow also includes tools for managing customer touchpoints and automating follow-ups based on responses. Teams can share surveys via email, web links, or embedded forms, and view results through real-time dashboards and reports. Support is available through email, live chat, and a knowledge base with guides and tutorials.","image":"https://images.g2crowd.com/uploads/product/image/9555f8ccbd59ce212c70217f38c7af40/surveysparrow.png","url":"https://www.softwareadvice.ie/software/116049/surveysparrow","@type":"ListItem"},{"name":"Mouseflow","position":21,"description":"Mouseflow is a behavior analytics platform used to optimize website experiences towards improving conversions, perfect for UX professionals, Product Managers, Digital Marketers, startups, small businesses, and enterprises. With Mouseflow, you can find answers that traditional analytics tools can't by allowing you to watch your website visitors' sessions, build 6 types of heatmaps for all your pages automatically, set up funnels to watch where and why your visitors drop, use form analytics to improve your lead generation, and launch feedback campaigns to learn more about your visitors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bf374587-52ae-4515-b10a-dd15aaa4a8b1.png","url":"https://www.softwareadvice.ie/software/189193/mouseflow","@type":"ListItem"},{"name":"Ortto","position":22,"description":"Build journeys that drive revenue. Your customer data, marketing automation & analytics, together. \n\nSince 2015, Ortto has empowered over 10,000 companies with their software. Ortto allows online businesses to unify their customer data with their CDP, segment key audiences across the customer lifecycle; activate these audiences with personalized, omnichannel experiences, and analyze their business for growth with a powerful suite of BI tools. The teams at Microsoft, Bltly, Typeform, LiveChat, Greenpeace and Patreon create remarkable customer journeys with Ortto.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420c243c-8f1a-4172-beec-55de4b2fb4fd.png","url":"https://www.softwareadvice.ie/software/83115/autopilot","@type":"ListItem"},{"name":"UXPressia","position":23,"description":"UXPressia is a cloud-based customer experience mapping platform that helps small to large businesses design customer journey maps, personas, and impact maps in a centralized, collaborative workspace. \n\nTeams use it to gain insight into customer interactions across channels and work together with stakeholders in real time.\n\nNotable features include AI-generated journey maps and personas from research data, an AI persona chat for testing ideas and validating assumptions, and Reports for surfacing insights across the workspace. Teams can create custom persona types, add several personas to a single journey, and organize related initiatives with Design View. \n\nJourneys can be personalized with images, documents, videos, research data, and customer quotes, then exported as PNG, PDF, or other formats. Role-based team management and customizable branding support collaboration across larger teams. Integrations include Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, Azure DevOps, and Qualtrics.\n\nFor teams that need more advanced AI capabilities, AI Boost is available as a premium add-on. It includes group chats with several personas at once for AI-powered focus groups, source traceability that links AI-generated content back to the original research it came from, a multi-model AI engine to choose between OpenAI, Claude, and Gemini, and MCP integration to connect UXPressia's data to external AI tools and agents.\n\nUXPressia is available on a free plan with limited functionality, as well as Pro, Business, and Enterprise plans.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a70f63d-2a58-4fa9-851e-97a2ea9edbcf.png","url":"https://www.softwareadvice.ie/software/54637/uxpressia","@type":"ListItem"},{"name":"Pingdom","position":24,"description":"SolarWinds ® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution, combining synthetic and real user monitoring (RUM) for ultimate visibility and enhanced troubleshooting in a single pane of glass.\n\n• Help ensure web application availability by proactively monitoring your web applications, APIs, and networks. When your website’s down, you and your team will receive an immediate alert, complemented with a root-cause analysis report and outage details for efficient troubleshooting.\n\n• Maintain critical transactions by measuring and alerting on simple-to-complex multi-step user interactions, such as shopping cart checkout, account log in or item search.\n\n• Monitor performance metrics such as page load speed, number of requests, size, and how it ranks according to Yslow’s performance matrix.\n\n• Optimize for speed with detailed waterfall reporting to identify load times of each element of the page and choke points.\n\n• Identify your key customer groups and see if they’re satisfied with your web applications' performance. Correlate web performance with user behavior to see the impact on your revenues.\n\n• Scale with confidence, fulfilling the needs of enterprise-level web applications. Easily manage millions of URLs and large amounts of data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d5fc1b8-d5c0-44f2-8dfc-37ae79a17039.jpeg","url":"https://www.softwareadvice.ie/software/411661/pingdom","@type":"ListItem"},{"name":"Whatfix","position":25,"description":"Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify pre-production simulation training, in-workflow guidance and support, and adoption analytics for continuous optimization, driving business outcomes from enterprise software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a522a079-45c7-4690-897c-93c735a29c17.png","url":"https://www.softwareadvice.ie/software/83106/whatfix","@type":"ListItem"}],"numberOfItems":25}
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