---
description: Discover the best Conversational AI Platforms in Ireland. Compare top Conversational AI Platforms tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Best Conversational AI Platforms in Ireland - 2026 Reviews, Pricing & Demos
---

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# Conversational AI Platforms

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## Products

1. [SAS Viya](https://www.softwareadvice.ie/software/396214/sas-viya) — 4.4/5 (12 reviews) — SAS Viya is a cloud-native platform designed for data analytics, machine learning and data management. It supports or...
2. [Qiscus](https://www.softwareadvice.ie/software/345457/qiscus) — 4.4/5 (7 reviews) — Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omni...
3. [VINSI](https://www.softwareadvice.ie/software/549482/VINSI) — 5.0/5 (10 reviews) — VINSI is an AI platform that integrates voice agents, customer relationship management, and operational automation in...
4. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24142 reviews) — Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across or...
5. [Pipedrive](https://www.softwareadvice.ie/software/321306/pipedrive) — 4.5/5 (3056 reviews) — Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipe...
6. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1786 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
7. [LiveChat](https://www.softwareadvice.ie/software/27068/livechat) — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
8. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (808 reviews) — Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows u...
9. [Birdeye](https://www.softwareadvice.ie/software/86768/birdeye) — 4.7/5 (704 reviews) — Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sut...
10. [Weave](https://www.softwareadvice.ie/software/158992/weave) — 4.3/5 (672 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
11. [Lime Connect](https://www.softwareadvice.ie/software/158509/userlike) — 4.6/5 (647 reviews) — Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central...
12. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
13. [Dialpad](https://www.softwareadvice.ie/software/74028/dialpad) — 4.2/5 (569 reviews) — Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud con...
14. [Gong.io](https://www.softwareadvice.ie/software/75783/gong) — 4.8/5 (561 reviews) — Gong is an AI-based revenue intelligence platform that helps businesses centralize revenue workflows in a unified pla...
15. [Celoxis](https://www.softwareadvice.ie/software/6434/celoxis) — 4.5/5 (472 reviews) — Celoxis is a powerful project management software specifically designed for medium to large organizations, combining ...
16. [Zenvia Customer Cloud](https://www.softwareadvice.ie/software/390410/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer serv...
17. [ExecVision](https://www.softwareadvice.ie/software/77370/execvision) — 4.3/5 (348 reviews) — ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor...
18. [Smartsupp](https://www.softwareadvice.ie/software/87008/smartsupp) — 4.6/5 (343 reviews) — Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping expe...
19. [Outreach](https://www.softwareadvice.ie/software/352419/outreach) — 4.4/5 (311 reviews) — Outreach is a sales execution platform designed for intelligent revenue workflows. It gives teams the tools needed to...
20. [Genesys Cloud CX](https://www.softwareadvice.ie/software/323407/pureconnect) — 4.3/5 (264 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
21. [Qlik Sense](https://www.softwareadvice.ie/software/5845/qlik-sense) — 4.5/5 (261 reviews) — Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases....
22. [TextCortex AI](https://www.softwareadvice.ie/software/323324/textcortex-ai) — 4.7/5 (237 reviews) — Imagine an all-knowing colleague you can integrate right into your workflows and that can tap into your company's com...
23. [Salesloft](https://www.softwareadvice.ie/software/169741/salesloft) — 4.3/5 (231 reviews) — Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more reve...
24. [Wati](https://www.softwareadvice.ie/software/430256/wati) — 4.6/5 (204 reviews) — Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, a...
25. [Drift](https://www.softwareadvice.ie/software/44897/drift) — 4.5/5 (200 reviews) — Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to w...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Links

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## This page is available in the following languages

| Locale | URL |
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| en | <https://www.softwareadvice.com/live-chat/conversational-ai-comparison-comparison/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software> |
| fr | <https://www.softwareadvice.fr/directory/4010/conversational-ai-comparison/software> |

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It is designed to help businesses manage customer communication, streamline workflows, and oversee AI operations without relying on multiple tools.\n\nThe platform includes AI voice agents that handle inbound calls at all hours, answering promptly and managing tasks such as customer inquiries, appointment scheduling, and call routing. Its CRM system organizes billing, documents, and customer records throughout the customer lifecycle. An automated ticketing and workflow engine manages repetitive tasks using multi-step automation. AI quality assurance tools evaluate calls automatically and provide real-time monitoring through dashboards that display performance metrics and operational insights. Multi-channel communication tools support voice, email, and SMS, with automated follow-ups and confirmation messaging.\n\nThe system is designed for quick deployment and adheres to enterprise-grade security standards, including PCI DSS, HIPAA, and AICPA SOC certifications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d7f7676-fe6d-4212-8403-4125c36dfcfb.png","url":"https://www.softwareadvice.ie/software/549482/VINSI","@type":"ListItem"},{"name":"Slack","position":4,"description":"Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.\n\n\nSlack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.\n\n\nSlack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.\n\n\nSlack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.softwareadvice.ie/software/154669/slack","@type":"ListItem"},{"name":"Pipedrive","position":5,"description":"Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and powerful AI features.\n\nPipedrive’s interface empowers salespeople to streamline workflows and unite their tasks in one workspace. Its AI-powered tools offer personalized sales tips which assists users with winning and renewing deals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.softwareadvice.ie/software/321306/pipedrive","@type":"ListItem"},{"name":"LiveAgent","position":6,"description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"ListItem"},{"name":"LiveChat","position":7,"description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.ie/software/27068/livechat","@type":"ListItem"},{"name":"Fathom","position":8,"description":"Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows users to concentrate on the discussions rather than note-taking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8880bb36-4fe3-4356-8866-76a89e224291.jpeg","url":"https://www.softwareadvice.ie/software/423207/fathom","@type":"ListItem"},{"name":"Birdeye","position":9,"description":"Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.\n\nAI Coworkers → Do the Jobs\nJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.\n\nAgents → Do the Work\nEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.\n\nEnterprise-Ready → Built for Scale\nSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.\n\nWith teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.softwareadvice.ie/software/86768/birdeye","@type":"ListItem"},{"name":"Weave","position":10,"description":"Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate tasks, keep schedules full, get paid faster, and collect more reviews. Weave caters to various industries, including healthcare practices, home services, and other small businesses that rely on effective communication to drive growth.\n\nBusinesses can use AI-driven tools such as call intelligence, response assistant, and email assistant to streamline workflows, enhance customer experiences, and boost productivity. The platform also offers flexible payment options, including text to pay, online bill pay, buy now pay later, and payment plans, to help businesses get paid faster. Additionally, Weave provides AI-powered insights, automated scheduling reminders, and comprehensive analytics to improve customer retention and drive consistent growth. The platform can be accessed from a web browser or desktop app, and users can adjust the interface to fit the workspace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.softwareadvice.ie/software/158992/weave","@type":"ListItem"},{"name":"Lime Connect","position":11,"description":"Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, Instagram, E-mail, SMS and more. From here, all messages can be processed with professional service features such as message templates, live translations, file sharing and intelligent routing. \n \nLime Connect has a powerful website messenger that companies can integrate into their website in just a few steps. \nThe live chat tool lets your customers choose to either have a real-time conversation or continue it at a later time - just like their favorite messaging apps. \nFor complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship in the process.\n \nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n \nFor Lime Connect, data protection comes first. That’s why the software is developed and hosted in Germany. Combined special data protection features, such as automatic data deletion and a direct data protection link in the website messenger, make Lime Connect a GDPR-compliant customer communication solution.  \n \nSince Lime Connect can adapt to your business goals, it’s an all-in-one solution that’s suitable for any company size. Small and medium-sized companies as well as large corporations such as Bayer and Hermes already rely on Lime Connect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.softwareadvice.ie/software/158509/userlike","@type":"ListItem"},{"name":"Tidio","position":12,"description":"Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions.\n\nWith Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox.\n\nAt the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses.\n\nTidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues.\n\nGet started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.ie/software/157633/tidio-chat","@type":"ListItem"},{"name":"Dialpad","position":13,"description":"Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud contact center and virtual contact center. The platform is designed for businesses of all sizes and industries such as retail, insurance, technology and professional services.\n\nDialpad's AI capabilities provide notetaking, insights, and productivity features. The platform integrates with various business applications, such as G Suite, Office 365, Salesforce, Zendesk, Okta and others to create a seamless user experience. Additionally, it is built with enterprise-grade security and privacy features to ensure data protection and compliance.\n\nDialpad's comprehensive customer communications platform streamlines operations, enhances productivity and delivers a seamless customer experience. The platform includes three interconnected products: Dialpad Connect for phone calls, Dialpad Support for managing contact centers and Dialpad Sell, an automated sales dialer. Dialpad integrates voice, messaging, video and meetings into one platform accessible from any device with internet access. Additionally, it features a cloud telephony technology, such as WebRTC and the Opus codec, to provide VoIP call clarity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.softwareadvice.ie/software/74028/dialpad","@type":"ListItem"},{"name":"Gong.io","position":14,"description":"Gong is an AI-based revenue intelligence platform that helps businesses centralize revenue workflows in a unified platform. The platform caters to a wide range of industries, empowering sales, customer success, marketing, and revenue operations teams to drive productivity, predictability, and pipeline growth.\n\nGong's key features include AI-powered engagement and forecasting capabilities. Gong Engage let stakeholders use AI to inform the engagement strategy and eliminate redundant tasks and ineffective outreach. Gong Forecast powers the revenue operating rhythm with more customer data, enabling organizations to drive forecast accuracy and organization-wide actionability. The platform also enables teams to simplify data management and provides comprehensive customer insights through the Gong Data Engine, which automates data capture, mapping, and protection across the revenue lifecycle. Gong's AI capabilities map insights to the specific business context, informing critical decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c86537fa-15d5-4939-8e67-f8221bd3fd6f.png","url":"https://www.softwareadvice.ie/software/75783/gong","@type":"ListItem"},{"name":"Celoxis","position":15,"description":"Celoxis is a powerful project management software specifically designed for medium to large organizations, combining advanced features with AI-driven data insights to ensure smarter, faster decision-making. With single source of truth and centralized visibility, it offers a unified view of your projects, enabling better collaboration and more informed decision-making. The platform’s unique KPIs, coupled with its ease of use, empower teams to manage projects with greater precision and efficiency. Whether you need robust scheduling, resource allocation, or financial tracking, Celoxis delivers comprehensive solutions that scale with your business.\n\nOffering a comprehensive suite of tools like interactive Gantt charts, real-time dashboards, and sophisticated resource management, Celoxis ensures complete visibility and control over your projects. Its AI-driven insights go beyond basic tracking, helping teams predict risks, optimize resource allocation, and make proactive, data-driven decisions that guarantee projects are completed on time and within budget.\n\nWhether managing multiple project dependencies, balancing resource workloads, or tracking financials, Celoxis seamlessly integrates these tasks. Its intelligent automation reduces manual effort by handling repetitive tasks like reminders and status updates. \n\nProactive risk management flags potential issues, while predictive analytics help with smarter planning and better outcomes. Celoxis integrates effortlessly with tools like Salesforce, QuickBooks, and Microsoft Project, centralizing workflows and boosting team collaboration. \n\nCustomizable dashboards and reports let you tailor views to your specific needs, providing actionable insights that enhance decision-making. Whether you choose cloud-based or on-premise deployment, Celoxis scales with your organization, making it suitable for industries like IT, consulting, construction, and finance.\n\nThe platform blends simplicity and sophistication. It’s user-friendly and requires minimal onboarding, while offering advanced tools like earned value analysis (EVA), milestone tracking, and real-time variance reporting for project managers. Celoxis empowers teams to not just track projects, but optimize processes, improve collaboration, and achieve strategic objectives.\n\nBy leveraging AI insights, streamlining workflows, and enabling data-driven decisions, it turns project management into a strategic advantage, delivering consistent results and maximizing ROI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e99765c-75ea-4a05-98ff-4d9a7288e686.png","url":"https://www.softwareadvice.ie/software/6434/celoxis","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":16,"description":"Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer service. \n\nWith WhatsApp, SMS, email, and other integrated channels, you can centralize communication and ensure a seamless customer journey. Our automated chatbots and full AI capabilities optimize service, generate qualified leads, and boost the productivity of sales and support teams. \n\nThe solution also features powerful integrations that connect systems and data, simplifying operations and eliminating the need for multiple vendors. From the first contact to post-sale, you accelerate processes, reduce costs, and improve results. \n\nAdditionally, smart dashboards and centralized analytics provide strategic insights for quick decision-making, helping your company grow and delight customers at every interaction.\n\nBenefits:\n- End-to-end multichannel communication\n- Conversational journey, be where your customer is: WhatsApp, chatbots, SMS, RCS\n- Fast and seamless experience\n- Efficient customer journey\n- Data monitoring and analytics","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de9596d6-81a8-4986-94e7-b781c49046a1.png","url":"https://www.softwareadvice.ie/software/390410/zenvia-conversion","@type":"ListItem"},{"name":"ExecVision","position":17,"description":"ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics.\n\n\nFirms can use the artificial-intelligence based transcription functionality to record calls, gather valuable insights and query call data based on keywords, sentiment and calls stages. ExecVision is equipped with a tracking and reporting module to measure the development of representatives over time. Additional features include libraries, searching, commenting, sharing, tracking, a mobile app, scoring and coaching.\n\n\nExecVision integrates with applications such as Fenero, Amazon S3, Box, Call Recording Center, Cisco, ClearSlide, ConnectLeader, DialSource, Google Drive, DropBox and Microsoft Dynamics. It is available on a monthly subscription basis and support is provided via email and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.softwareadvice.ie/software/77370/execvision","@type":"ListItem"},{"name":"Smartsupp","position":18,"description":"Drive your online sales through conversations.\n\nSmartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers and better identify their needs. \n\nAs one of the most popular e-commerce solutions in the world, with over 50,000 active web shops and websites, Smartsupp's mission is to help businesses turn their website visitors into satisfied, return customers.\n\nWHY CHOOSE SMARTSUPP?\n\n• Smartsupp is the only product that combines live chat, chatbots and video recordings all on one platform. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop.\n\n• Access real-time visitor lists enriched with e-commerce data. See who is browsing your webshop, which products visitors demonstrate interest in, and proactively start a conversation to make a sale.\n\n• The most popular online chat in Europe with more than 50,000 active webshops and websites worldwide. We also offer human customer service in 7 different languages.\n\n• GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.\n\nWHAT CAN SMARTSUPP DO?\n\nWhat can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.\n\n• Live chat, chatbots, and Email and Facebook Integration all in one place–start a personal conversation with your customers and have all communication on one dashboard. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.\n\n• Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads, and assisting customers with shopping even while you’re asleep.\n\n• Video Recordings – See how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.\n\n• Mobile App – Be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go.\n\n• Visit our website to get the full list of features: https://www.smartsupp.com/pricing\n\nWHAT OUR USERS SAY ABOUT US?\n\n“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”\n\n—Oke Harms, Kickerkult.de\n\n“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.”\n\n—Katarzyna, Wujo.pl","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.softwareadvice.ie/software/87008/smartsupp","@type":"ListItem"},{"name":"Outreach","position":19,"description":"Outreach is a sales execution platform designed for intelligent revenue workflows. It gives teams the tools needed to design, execute and continuously improve a revenue strategy that is disciplined, achievabl  and optimized for every stage of the customer journey. \n\nOutreach empowers teams to build quality pipelines by ensuring operators get the right message to the right prospect at the right time. Teams can grow, organize and manage books of business and find every opportunity. The platform enables sellers to align with buyers and sell with confidence. With Outreach, administrators can guide every customer interaction with real time data insights to improve deal health and minimize any risks to deals closing.\n\nTeams can use data to continuously scale what works and change what doesn't through targeted coaching, best practice workflows and real time support. Supervisors can predict revenue outcomes accurately and build an informed and achievable revenue plan through data-driven forecasting and actionable customer insights. Stakeholders can also use outreach to drive engagement and guidance along the entire customer journey with data insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bafad58-0a5e-4a95-b31e-2ed02e70b97a.png","url":"https://www.softwareadvice.ie/software/352419/outreach","@type":"ListItem"},{"name":"Genesys Cloud CX","position":20,"description":"Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so users have actionable insights to address customers problems with ease on any channel, at any moment, beyond just the call center. Genesys Cloud CX is trusted by various small, medium and large enterprises and recognized as an industry leader across the globe.\n\nWith pervasive automation, businesses can take the right action at the right time to create the best outcome. \n\nWith Genesys Cloud CX, organizations can give their employees the information they need in one application built to engage employees and enhance the team’s performance. Use Genesys Cloud CX as an all-in-one application, easily add various packaged integrations, or customize the platform as per the requirements. It deploys in days and continually innovates with upgrades each week. Additionally, with real-time dashboards and up-to-the-second analytics, Genesys Cloud CX provides the insights required to run your business—no matter where the agents are located.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.ie/software/323407/pureconnect","@type":"ListItem"},{"name":"Qlik Sense","position":21,"description":"Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases. Built on Qlik’s unique Associative Engine, it supports a full range of users and use-cases across the life-cycle from data to insight – with self-service analytics, interactive dashboards, conversational analytics, custom and embedded analytics, mobile analytics, and reporting. The solution comes in three different editions - Qlik Sense Enterprise, Business, and Team. Qlik Sense can be deployed in the cloud or on-premises.\n\n\nQlik Sense sets the benchmark for third-generation analytics platforms, empowering everyone in organizations to make data-driven decisions.  People of all skill levels get unmatched analytical power, with unique associative exploration and search, AI-powered insight suggestions, AI-accelerated creation and data prep, advanced analytics integration, and natural-language, conversational interaction. They can easily share and communicate the insights they discover and get answers anywhere they work – with fully interactive and secure online and offline mobility. And for the enterprise, you get a true platform with open and standard APIs for customization and extension, powerful data integration and connectivity, centralized management and governance, and a Kubernetes based SaaS / multi-cloud architecture driving scalability across combinations of on-premise, private, and public cloud environments.\n\n\nThe Qlik Sense system offers data visualization and discovery for individuals and teams. The software's data discovery tool helps businesses of all sizes explore simple and complex data and find all possible associations in their datasets. With the drag and drop interface, users can create interactive data visualizations to present the outcome in a story form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76cb11aa-aaa5-425b-b763-b1b2fc58dbd3.jpeg","url":"https://www.softwareadvice.ie/software/5845/qlik-sense","@type":"ListItem"},{"name":"TextCortex AI","position":22,"description":"Imagine an all-knowing colleague you can integrate right into your workflows and that can tap into your company's comprehensive data and knowledge.\n\nTextCortex empowers teams by facilitating seamless and secure knowledge collaboration. Users can create a personalized information center by uploading their essential files and resources directly onto the platform or by integrating their favored external applications and services. This dual capability ensures that all relevant data is accessible and synchronized in one centralized, easy-to-navigate space.\nTextCortex transforms AI potential into measurable results: teams can automate the creation of customized proposals, design targeted email sequences that nurture prospects and existing customers, craft tailored pitches that speak directly to the needs and challenges of each prospect.\n\nTextCortex stands out for its extensively customizable nature that will prove invaluable for those seeking to maintain their unique communication style and tone. The platform allows users to tailor AI assistants specifically to mirror their distinct voice and communication preferences, making every interaction both personal and impactful. Whether for enhancing communication or streamlining collaboration, TextCortex is designed to adapt to and anticipate the diverse needs of its users.\n\nBy choosing TextCortex, you’re not just adopting new technology—you’re enhancing the core communication capabilities of your organization: start tracking value via saved time, fewer errors and faster decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3a0ff97-070c-411f-a202-f529538cbeb0.jpeg","url":"https://www.softwareadvice.ie/software/323324/textcortex-ai","@type":"ListItem"},{"name":"Salesloft","position":23,"description":"Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/929f2a73-02d9-4447-b9df-558b65f0e758.png","url":"https://www.softwareadvice.ie/software/169741/salesloft","@type":"ListItem"},{"name":"Wati","position":24,"description":"Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, and support. By uniting AI agents and human teams across WhatsApp, Instagram, RCS, voice, and web chat, Wati unlocks growth via meaningful interactions while the Wati AI Copilot supercharges your team's productivity.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\n\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\n\nWati, the Agentic Customer Engagement Platform for Revenue Growth.\n\n© Wati 2026. Clare.ai Limited. GDPR Compliant. ISO/IEC 27001 Certified.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.softwareadvice.ie/software/430256/wati","@type":"ListItem"},{"name":"Drift","position":25,"description":"Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to websites for increased customer experience and loyalty. Key features include chatbots, geo-targeting, offline access, proactive chating and transfers/routing.\n\n\nDrift facilitates communication with website visitors in real-time to help generate leads and improve sales opportunities. The AI-enabled solution comes with a chatbot to automate marketing pipelines and increase customer engagement. Additionally, it allows marketers to generate reports to facilitate decision making and improve business performance.\n\n\nDrift allows integration with various third-party platforms including Salesforce, Marketo, HubSpot, Pardot, Outreach, Google Analytics and more. Mobile applications for Android and iOS devices are also offered, allowing users to remotely manage business activities.\n\n\nDrift is available on monthly subscriptions, starting from free pricing with basic chat capabilities. Support is extended via documentation and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d72c04f-b917-469c-ae1e-20c53999527a.png","url":"https://www.softwareadvice.ie/software/44897/drift","@type":"ListItem"}],"numberOfItems":25}
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