---
description: Discover the best CMDB Software in Ireland. Compare top CMDB Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Best CMDB Software in Ireland - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [CMDB Software](https://www.softwareadvice.ie/directory/4249/cmdb/software)

# CMDB Software

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## Products

1. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (685 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
2. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (763 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
3. [SolarWinds Service Desk](https://www.softwareadvice.ie/software/30413/samanage) — 4.6/5 (577 reviews) — SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITS...
4. [ServiceNow](https://www.softwareadvice.ie/software/27432/service-now) — 4.5/5 (344 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
5. [Vivantio](https://www.softwareadvice.ie/software/394868/vivantio-pro) — 4.3/5 (178 reviews) — Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing...
6. [BOSSDesk](https://www.softwareadvice.ie/software/174544/boss-support-central) — 4.6/5 (139 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
7. [TOPdesk](https://www.softwareadvice.ie/software/64429/topdesk) — 4.4/5 (110 reviews) — Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service ...
8. [Alloy Navigator](https://www.softwareadvice.ie/software/57082/alloy-navigator) — 4.5/5 (64 reviews) — Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage thei...
9. [Device42](https://www.softwareadvice.ie/software/232828/device42) — 4.8/5 (59 reviews) — Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and netw...
10. [Deepser](https://www.softwareadvice.ie/software/426975/deepser) — 4.6/5 (56 reviews) — Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support r...
11. [ChangeGear](https://www.softwareadvice.ie/software/128878/changegear) — 4.0/5 (51 reviews) — ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise w...
12. [Motadata ServiceOps](https://www.softwareadvice.ie/software/356294/motadata) — 4.6/5 (50 reviews) — Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processe...
13. [AWS Config](https://www.softwareadvice.ie/software/390370/aws-config) — 4.6/5 (44 reviews) — AWS Config is a compliance and policy management solution that helps businesses streamline processes related to chang...
14. [HaloITSM](https://www.softwareadvice.ie/software/343984/haloitsm) — 4.7/5 (43 reviews) — HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizat...
15. [GLPI](https://www.softwareadvice.ie/software/419465/glpi) — 4.5/5 (41 reviews) — GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, pro...
16. [AssetSonar](https://www.softwareadvice.ie/software/361034/assetsonar) — 4.6/5 (38 reviews) — EZO AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire di...
17. [Qualys Cloud Platform](https://www.softwareadvice.ie/software/262425/qualysguard-enterprise) — 4.0/5 (33 reviews) — Qualys Cloud is a network security management software designed to help businesses monitor IT assets and prioritize t...
18. [Aptien](https://www.softwareadvice.ie/software/200440/onesoft-connect) — 4.8/5 (30 reviews) — Aptien is a cloud-based solution designed to manage the work environment. The software allows organizing various work...
19. [Inserve](https://www.softwareadvice.ie/software/439500/inserve) — 4.7/5 (27 reviews) — Inserve is online service software specifically made for Dutch Managed Service Providers and other service businesses...
20. [Summit](https://www.softwareadvice.ie/software/347167/summitai) — 4.4/5 (27 reviews) — SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management a...
21. [Canfigure](https://www.softwareadvice.ie/software/264673/canfigure) — 4.7/5 (22 reviews) — Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choos...
22. [ky2help](https://www.softwareadvice.ie/software/372047/ky2help) — 4.3/5 (21 reviews) — An easy-to-use all-in-one programme for IT \& enterprise service management is ky2help. The default software is ce...
23. [vScope](https://www.softwareadvice.ie/software/210370/vscope) — 4.7/5 (21 reviews) — Designed for medium to large-sized businesses across industries, vScope is a cloud-based inventory management tool fo...
24. [Faddom](https://www.softwareadvice.ie/software/261756/vnt) — 4.8/5 (20 reviews) — Faddom is the ideal solution for IT leaders, systems architects, and infrastructure professionals who need accurate, ...
25. [ServoDesk](https://www.softwareadvice.ie/software/179890/simplisys-service-desk) — 4.9/5 (18 reviews) — ServoDesk powered by Simplisys provides SaaS solution to organizations of all sizes, helping streamline processes for...

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## Related Categories

- [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software)
- [Change Management Software](https://www.softwareadvice.ie/directory/4244/change-management/software)
- [Knowledge Management Software](https://www.softwareadvice.ie/directory/1884/knowledge-management/software)
- [Audit Software](https://www.softwareadvice.ie/directory/4188/audit/software)
- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4249/cmdb/software> |
| en | <https://www.softwareadvice.com/cmdb/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4249/cmdb/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4249/cmdb/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4249/cmdb/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4249/cmdb/software> |
| fr | <https://www.softwareadvice.fr/directory/4249/cmdb/software> |

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This module enables IT agents to score points and gamify IT related tasks. The solution allows administrators to generate pre-defined reports for incidents and changes using various filters. Freshservice can be integrated with third-party apps for managing the service desk. It is available on an annual subscription basis that includes support via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.softwareadvice.ie/software/436317/freshservice","@type":"ListItem"},{"name":"JIRA Service Management","position":2,"description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.ie/software/116349/jira-service-management","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":3,"description":"SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses respond to service requests in a timely manner, resulting in improved support.\n\n\nSolarWinds Service Desk is a cloud-based software offered for an annual subscription. In the system, users can manage service tickets and company assets. It also works on the go from any smartphone or tablet equipped with a web browser.\n\n\nSolarWinds Service Desk integrates with other applications, including Google Apps, Salesforce.com, OneLogin and over 140 other applications. Users can submit service tickets through either email or the inbuilt self-service portal. The portal empowers users to search for a solution independently using the system's configurable knowledge base. Customers can also submit a new request and check on the status of a pending issue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.softwareadvice.ie/software/30413/samanage","@type":"ListItem"},{"name":"ServiceNow","position":4,"description":"ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial services, healthcare, higher education, life sciences and the public sector.\n\nServiceNow provides a self-service portal that lets users report and resolve issues and track progress. The system can also track financial, contractual and inventory details relating to hardware, software and virtual infrastructure. The solution offers a change calendar, impact calculator and collision detector for evaluating risks related to changes in IT configuration.\n\nWith ServiceNow’s incident management capabilities, IT departments can capture incidents through the self-service portal, email, chat and phone. Problem management tools can help investigate the root causes of service disruptions, perform trend analyses and provide service configuration reviews to prevent future disruptions.\n\nServiceNow also captures all the IT costs and presents them to stakeholders through reports and charts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.softwareadvice.ie/software/27432/service-now","@type":"ListItem"},{"name":"Vivantio","position":5,"description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex needs of large multi-site organizations and high-growth businesses.\n\nVivantio offers flexibility without sacrifice:\n- Future-proof your support teams with a solution that scales as you grow\n- Get enterprise-level functionality without the hefty price tag, lengthy implementation or annual price gouging\n- Centralize all your support teams – internal and external facing – in a single tool\n- Onboard in days -- not months -- with the help of a dedicated implementation manager\n- Connect with a real person on our in-house support team when you have a question\n- Configure to each team's needs without ever writing a line of code or shoulder-tapping a developer\n\nKey features include:\n- dashboards\n- charts and reports\n- routing and escalation \n- assignments\n- forms with custom fields\n- incident management, problem management, and change management\n- workflow tracking \n- configurable ticketing\n- knowledge management\n- branded self-service portals\n- CRM\n\nThe system is compatible with Apple iOS and Windows and can be accessed from mobile devices remotely. Vivantio also offers client management, which allows users to input business logic to automatically route, assign and prioritize tickets based on location, client and more. Users can also create and manage service contracts.\n\nVivantio offers services on an annual subscription basis. It also offers a perpetual license for a one-time fee. Support is available via phone, email and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.softwareadvice.ie/software/394868/vivantio-pro","@type":"ListItem"},{"name":"BOSSDesk","position":6,"description":"BOSSDesk ITSM Help Desk Ticketing System  on the Cloud and On Premise\nTurning ticket management into an\nexceptional customer experience!\n\nWith rapidly increasing service requests, is\nyour company maximizing its investment in\nyour service management solution? Are your\ncustomers and employees able to use the system\neasily... or do they get frustrated and give up?\n\nBOSSDesk is an integrated Help Desk Ticketing System\nwith Asset Management available on premise or in the cloud enabling your team to process service requests\nefficiently and expeditiously. The result? You\nprovide an exceptional employee and customer\nexperience.\n\nWHY CHOOSE US\nExpandable to serve multiple departments\nService delivery enables the ability to create\nrelevant forms, workflows, and more\nUS-based support team\nIntuitive user interface\niOS and Android mobile apps\n\nBOSSDesk is a fully integrated ITIL based Service Desk/Help Desk Ticketing System and IT Asset Management solution available for both Cloud and On-Premise. It incorporates an award winning user-friendly interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Our solutions have helped organizations to improve overall efficiency and user satisfaction.\n\nAddress complex IT issues, like self-service, workflow automation, incident management, asset management , problem and change management with BOSSDesk, a modern Help Desk that users love.\nTurn Ticket Management into an Exceptional Customer Experience with BOSSDesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.softwareadvice.ie/software/174544/boss-support-central","@type":"ListItem"},{"name":"TOPdesk","position":7,"description":"Making service happen with TOPdesk\nTOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen.  \nTOPdesk believes in ‘think big, start small’. Low-effort, step-by-step service improvements will help you exceed customer expectations without any added pressure. It's why the TOPdesk platform is quick to set up and easy to tweak, with best practices and personal guidance from us to help you succeed. \n\nTaming service desk chaos\nAs a first step, TOPdesk brings calm to any overwhelmed service desk. We use best practices to set up the software and standardize processes like ticket management, asset management, change workflows, and knowledge management. \nWith TOPdesk's features, your IT service desk staff can: \n- Keep track of assets within your organization\n- Prioritize incoming tickets, and assign tasks automatically based on operator capacity \n- Increase transparency around ticket status\n- Stay on top of your team's workload with customizable reports and dashboards\n- Capture and share critical knowledge within the service desk and with end users\nWhat's more, the Self-Service Portal enables end users to submit requests and read FAQs without having to contact the service desk, which frees up everyone's time. \n\nBreaking silos and improving collaboration\nWith less chaos at your service desk, you can focus on improving your service delivery even further. Because it's easy to expand TOPdesk to other service departments like HR or Facilities, you can improve collaboration and set up a shared service portal. This helps you break silos between service desks and enables a smoother customer experience.   \n\nWhat will TOPdesk help you achieve? \nImproving your service delivery step by step, your service desk will:\n-\tStop firefighting and regain control of your ever-increasing workload.\n-\tImprove communication and transparency with end users. \n-\tBe noticed and appreciated for your on-time, consistently great services. \n-\tContinue to meet expectations, find time for valuable service improvements, and help shape an organization where all employees can thrive.   \n\nWhat makes TOPdesk's implementation and product support unique?\nTOPdesk's platform is a standard solution, but flexible enough to personalize. Our in-house experts use best practices to set up the platform and optimize it around your specific situation. This unique approach means your service team can get started easily without having to reinvent the wheel. The software is simple and attractive, making it pleasant to use and quick to adopt within your organization.\nWith plenty of available integrations and an API, TOPdesk becomes part of your ecosystem and works seamlessly with your other tools. \nOnce set up, TOPdesk remains an affordable solution. During implementation, you will receive training based on the ‘train-the-trainer' approach, empowering your team to easily adjust and maintain the tool without any help.  \nWith 25+ years' experience helping organizations like yours, our 900 in-house specialists in 11 countries are rooting for your success and just a phone call away. Product support is available from our local support agents 24/5, and consultants offer guidance every step of the way. You will also become part of the TOPdesk community of experts and peers,    here to share tips and tricks for service improvements, so you can continue to learn and grow. \nTOPdesk is available as SaaS and on-premises deployment. Licensing is flexible and subscription based.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.softwareadvice.ie/software/64429/topdesk","@type":"ListItem"},{"name":"Alloy Navigator","position":8,"description":"Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base capabilities and ITIL standards such as change and configuration management. Navigator also creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components.\n\n\nAlloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface. Additionally, workflow management tools enable users to design custom IT processes that can altered to the specific needs of their business and personnel. The system also offers an online web and self-service portal for end users as well as a mobile portal for technicians.\n\n\nAlloy Navigator gives users the ability to one-click audit their entire network, conduct a physical inventory with a barcode scanner and ensure compliance with software licensing tools. End users and admins also have access to interactive dashboards, scheduled reporting and real-time views for timely analysis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3a022b0-7e95-4609-ac88-ac05046a1f85.png","url":"https://www.softwareadvice.ie/software/57082/alloy-navigator","@type":"ListItem"},{"name":"Device42","position":9,"description":"Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The key features includes automated data center management, service management, device discovery, asset tagging and password management.\n\nThe solution enables IT administrators to manage the complete lifecycle of assets. Further, it enables managers to grant permissions and provide access rights to team members. Data center virtualization enables organizations to create a structured data repository.\n\nDevice42’s password management module enables organizations to store and manage passwords in a centralized location.\n\nThe solution integrates with third-party applications using REST APIs. Support is provided via an online portal, email and phone. The solution helps midsize businesses streamline and automate asset management operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5db31a81-473f-42fd-9d45-aec6effa174c.jpeg","url":"https://www.softwareadvice.ie/software/232828/device42","@type":"ListItem"},{"name":"Deepser","position":10,"description":"Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Service Desk, Flow, CMDB, ITAM, CRM, Project, Service Catalog, Customer Satisfaction, Offers, Warehouse and Inventory Management,  and more. Service Levels, escalation rules, multiple calendars, multi-tenant are just some of the features offered and available in all licensing options. \n\nIt is an essential resource to manage requests addressed to the various offices, keep an inventory of all company resources, manage contracts and relationships with clients and suppliers. Deepser allows rapid implementation and various integrations, thanks to the API. It is convenient and deployed on the cloud and on-premise.  Deeper supports not only IT departments but also serves HR, Sales, Facility and Logistics ones. Thanks to the nature of the platform, it can be used by all industries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/276d005f-9eb6-4a86-b7d6-6fb1bf357348.png","url":"https://www.softwareadvice.ie/software/426975/deepser","@type":"ListItem"},{"name":"ChangeGear","position":11,"description":"ChangeGear is a premier IT Service Management solution. \n\nChangeGear delivers a comprehensive platform for enterprise with innovative IT Service Management capabilities, ITIL-based modules, the award-winning AI & Machine Learning platform, personalized end-user self-service, cost-effective licensing, and more. ?The system gives users everything they require to easily build, configure, automate, and deploy services enterprise-wide. Additionally, ChangeGear takes the complexity out of IT and provides smarter tools, processes, and automation for delivering remarkably efficient IT service management. \n\nChangeGear is available in both on-premise and cloud deployment for users’ convenience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1a76250-9dbf-46d6-8f2b-d6a8a5faabad.png","url":"https://www.softwareadvice.ie/software/128878/changegear","@type":"ListItem"},{"name":"Motadata ServiceOps","position":12,"description":"Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and technology. It is built on our proprietary DFIT (Deep Learning Framework for IT Operation) and offers helpful capabilities like intelligent automation, NLP-powered virtual assistants, and enterprise service management. The main modules are Help Desk, Service Desk, IT Asset Management, and Patch Management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b0aeb11-9771-4ffe-ad91-1d383633fbb5.png","url":"https://www.softwareadvice.ie/software/356294/motadata","@type":"ListItem"},{"name":"AWS Config","position":13,"description":"AWS Config is a compliance and policy management solution that helps businesses streamline processes related to change management, continuous compliance, troubleshooting, and security analysis. With AWS Config, users can continuously monitor and record AWS resource configurations and determine overall compliance against the configurations specified in internal business guidelines. \n\nAWS Config automates scans, monitors configurations, and resources, and notifies users when policy violations are found. It allows employees to track changes to configurations, review detailed resource configuration histories, and workload migrations over time to identify trends and recognize potential anomalies quickly. Additionally, it provides you with a complete view of the current resource structure that helps in day-to-day monitoring procedures, compliance certification, and overall administration.\n\nAWS Config's pricing is available on request and support is extended via documentation, FAQs, email, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f9f087b-3a9a-43b0-a1ce-9ef2f59358d4.png","url":"https://www.softwareadvice.ie/software/390370/aws-config","@type":"ListItem"},{"name":"HaloITSM","position":14,"description":"HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety of industries. With features like incident management, a customizable knowledge base, and a self-service portal, HaloITSM helps IT teams deliver streamlined support to customers and employees. This platform intends to analyze IT processes to ensure they align with business needs. \n\n\nHaloITSM offers a feature called problem management, which allows IT teams to escalate and automate the management of ongoing problems and investigate root causes in order to arrive at detailed resolutions. Additional features include inventory management, a real-time project dashboard, asset discovery, and an ITIL service catalogue. HaloITSM integrates with Slack, Twitter, QuickBooks, Sage, Xero, Microsoft, and other systems.\n\n\nPricing is charged per user, per month, and is billed annually. Support is offered via phone or email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dbbd18e-0925-42aa-9df9-e4b734550974.png","url":"https://www.softwareadvice.ie/software/343984/haloitsm","@type":"ListItem"},{"name":"GLPI","position":15,"description":"GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, financial, assets and user management thanks to core features and numerous plugins. GLPI is recommended for companies of any size, and offers both on-premises and cloud (SaaS) solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/182b0879-22d4-4917-8547-350e8e4462d0.png","url":"https://www.softwareadvice.ie/software/419465/glpi","@type":"ListItem"},{"name":"AssetSonar","position":16,"description":"EZO AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. \n\nWith powerful features like software discovery, license tracking, and software normalization, EZO AssetSonar helps businesses overcome challenges such as SaaS sprawl, shadow IT, and redundant software licenses. Seamlessly integrating with leading ITSM tools like Jamf, Zendesk, Intune, and SCCM, EZO AssetSonar simplifies workflows and ensures continuous monitoring of your technology ecosystem. \nAutomating manual tasks and consolidating data from diverse sources enables IT teams to focus on strategic initiatives while maintaining control and compliance. Optimize your IT asset lifecycle, boost efficiency, and make smarter purchasing decisions with EZO AssetSonar’s powerful IT asset management capabilities.\n\nIT personnel can track software licenses, warranties, and upgrades so their systems are always compliant and updated at all times. EZO AssetSonar’s inventory management enables organizations to keep track of vendors, purchase orders, and procurement costs. Additionally, companies can also run scan-based audits to verify the sanity of their data.\n\nWith the availability calendar, users check item availability and reserve assets for conflict-free bookings every day. The solution also integrates with hardware scanners, Single-Sign-On Systems (SSO), and popular apps such as Zendesk to allow users to get the most out of their software.\n\nEZO AssetSonar is priced on a monthly/yearly subscription basis and support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aad4db06-137a-4780-9ed1-5e3822f3738a.png","url":"https://www.softwareadvice.ie/software/361034/assetsonar","@type":"ListItem"},{"name":"Qualys Cloud Platform","position":17,"description":"Qualys Cloud is a network security management software designed to help businesses monitor IT assets and prioritize threats in real-time. Administrators can receive alerts regarding vulnerabilities, suspicious activities and attacks and address potential threats.\n\nThe platform allows managers to track expired licenses, application versions and out-of-date operating systems to maintain asset inventory. Qualys Cloud enables teams to evaluate files in accordance with payment card industry data security standard (PCI DSS) and health insurance portability and accountability act (HIPAA) compliance protocols. Additionally, operators can access endpoints to quarantine files, fix misconfigurations and remove exploits on a unified interface.\n\nQualys Cloud offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Amazon Web Services, Microsoft Azure and Google Cloud Platform. Pricing is available on request and support is extended via knowledge base, phone, chat, email, FAQs and forum.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/296fda38-71c2-40bb-91b2-b8813c1a7c14.png","url":"https://www.softwareadvice.ie/software/262425/qualysguard-enterprise","@type":"ListItem"},{"name":"Aptien","position":18,"description":"Aptien is a cloud-based solution designed to manage the work environment. The software allows organizing various work topics such as office and employee equipment, contracts, assets, policies, and more through a single portal. Companies can also handle employee information, engagement, onboarding and related operations across departments. In addition, it allows teams to record meeting minutes, organize contracts, track tasks, and manage projects and documents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c6c32f5-30d4-4ed5-bc0d-f2be65f52ca2.png","url":"https://www.softwareadvice.ie/software/200440/onesoft-connect","@type":"ListItem"},{"name":"Inserve","position":19,"description":"Inserve is online service software specifically made for Dutch Managed Service Providers and other service businesses that want to run a smooth business.\n\nWith tracking of time and materials, contract management and automatic invoicing the complete workflow of the service desk can be automated.\n\nIntegrations with Dutch invoicing and bookkeeping software make sure you don't have to enter data twice, and prevent errors by doing so.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/782ff13b-250b-428f-bdd0-8164b003b6bb.png","url":"https://www.softwareadvice.ie/software/439500/inserve","@type":"ListItem"},{"name":"Summit","position":20,"description":"SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management across the enterprise with machine learning and workflow-based automation. As a true multi-tenant solution, SymphonyAI Summit is deployable both in public cloud and on-premise, with enterprise-wide functions that go beyond IT to include HR, Shared Services, Facilities, and more. Through AI-driven knowledge intelligence, CIOs and service providers can simplify operations and reduce costs while factoring in on-demand scalability. \n\nLeveraging both AI and ML, SymphonyAI Summit can help IT help desks resolve issues faster, manage the end-to-end asset lifecycle, and identify and isolate potential IT issues. Key features of the SymphonyAI Summit Service Management suite include incident and service request management, IT asset discovery, server/application/network monitoring, call management, knowledge management, investigation and remediation management, endpoint configuration, audit reporting, and more. \n\nWith SymphonyAI Summit, service providers can offer enterprise employees the ease of talking to a digital agent for resolutions to their technology issues. CINDE (Conversational Interface and Decisioning Engine) uses sophisticated natural language processing technologies to understand the intent of an incident, service request, or a query and respond with personalized messages. Intelligently resolving incoming issues automatically, CINDE eliminates downtime and frees up technology teams to focus on high impact projects. And, when human intervention is inevitable, CINDE will transfer to a live agent to ensure your enterprise moves beyond just providing good service to providing exceptional service, quickly, easily, and in a more personal, collaborative way.","url":"https://www.softwareadvice.ie/software/347167/summitai","@type":"ListItem"},{"name":"Canfigure","position":21,"description":"Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choose the modules that you require and customize them to suit your business.\n\nCanfigure comes with all the tools necessary to customize the database and UI with minimal need for vendor involvement.\n\nCanfigure can either be deployed on your network or we can manage it for you in our Amazon cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d96eb4-6fb7-4c7f-a1a4-4ab4730202c1.png","url":"https://www.softwareadvice.ie/software/264673/canfigure","@type":"ListItem"},{"name":"ky2help","position":22,"description":"An easy-to-use all-in-one programme for IT & enterprise service management is ky2help. The default software is certified by Serview and comes with ITIL processes pre-installed. Moreover, ky2help has the simplicity and adaptability required to quickly distribute processes to all business units. Ky2help is incredibly simple to implement into your system environment and is arbitrarily saleable. You gain from quick implementation and little maintenance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b3a562d-33fe-4b0a-84c5-41f0a6386cd3.png","url":"https://www.softwareadvice.ie/software/372047/ky2help","@type":"ListItem"},{"name":"vScope","position":23,"description":"Designed for medium to large-sized businesses across industries, vScope is a cloud-based inventory management tool for IT infrastructure that provides valuable insights to optimize operations, reduce costs, and increase security. With vScope, users can easily manage servers, workstations, network devices, and cloud services with ease. \n\nvScope offers features such as IT Inventory and discovery to detailed history and change tracking. It empowers users with analysis and compliance tools, a CMDB, and advanced reporting capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f143e306-a5cc-4cd9-84d9-82c473b6d3d1.png","url":"https://www.softwareadvice.ie/software/210370/vscope","@type":"ListItem"},{"name":"Faddom","position":24,"description":"Faddom is the ideal solution for IT leaders, systems architects, and infrastructure professionals who need accurate, real-time visibility into their hybrid environments—without complexity, risk, or resource strain. Whether you’re running a financial institution with hundreds of applications or managing cloud migrations for a government agency, Faddom helps you see exactly what’s running where—and how everything connects.\n\nUnlike legacy discovery tools or agent-heavy platforms, Faddom installs in less than 60 minutes and starts producing accurate, live application and infrastructure maps—without needing system credentials, endpoint agents, or access to servers. This makes it the perfect fit for security-sensitive organizations, lean IT teams, and project-based IT initiatives.\n\nFaddom’s unique value lies in its passive approach. It simply listens to traffic and uses advanced analysis to build a continuously updated topology of your environment. That means there’s no performance impact and no operational risk. It works across cloud (AWS, Azure), virtualized infrastructure (VMware), and on-prem systems—making it equally valuable for cloud-first enterprises, hybrid environments, and organizations still undergoing digital transformation.\n\nThe platform supports a wide array of IT use cases, including:\n\nChange Management: Validate impact before executing IT changes and avoid surprises in your production environment.\n\nIT Documentation: Automatically maintain always-current documentation and visual diagrams of your entire stack.\n\nIT Asset Management: Discover, map, and track all assets—even in disconnected or inherited environments.\n\nData Center Modernization: Plan consolidations, migrations, or decommissions with confidence.\n\nCybersecurity: Monitor east-west traffic, detect unauthorized apps, and receive alerts for SSL expiration and known vulnerabilities (CVEs).\n\nCompliance: Export documentation for audits, demonstrate controls, and ensure proper segmentation.\n\nOne of Faddom’s biggest advantages is how easily it integrates into your existing stack. It complements tools like ServiceNow, SolarWinds, and Splunk, and supports exports and integrations via REST API. The insights can be used to enhance CMDB accuracy, fuel observability platforms, or provide visibility to security operations centers.\n\nWhen it comes to deployment, Faddom respects your boundaries. It runs entirely within your infrastructure, does not send data outside your environment, and operates under strict security principles. It supports both online and air-gapped deployments and includes flexible licensing for SMBs through to global enterprises.\n\nFaddom is designed for:\n\nEnterprise IT leaders who want clarity across complex environments.\n\nInfrastructure teams migrating to the cloud or consolidating data centers.\n\nSecurity teams who need visibility without compromising policy.\n\nAuditors and compliance officers who require documentation and system transparency.\n\nIT generalists and sysadmins looking to replace outdated Visio maps or homegrown inventories.\n\nWith world-class customer support, rapid onboarding, and a platform that scales with your environment, Faddom gives IT teams the confidence and clarity to act. Whether you’re preparing for a transformation project or just need visibility into what’s already there, Faddom delivers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04d5a7ce-04e0-4a75-999d-049fe68eb3af.jpeg","url":"https://www.softwareadvice.ie/software/261756/vnt","@type":"ListItem"},{"name":"ServoDesk","position":25,"description":"ServoDesk powered by Simplisys provides SaaS solution to organizations of all sizes, helping streamline processes for customer support, IT, HR and facilities teams. It is primarily designed to help teams communicate with customers and resolve issues. The solution enables service departments to leverage ITIL disciplines to deliver digital transformation projects and enable enterprise service management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef37a9c5-450e-4ff6-a651-5701e6c37e7b.png","url":"https://www.softwareadvice.ie/software/179890/simplisys-service-desk","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/directory/4249/cmdb/software#itemlist","numberOfItems":25}
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