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description: Discover the best Remote Monitoring and Management Software in Ireland. Compare top Remote Monitoring and Management Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Best Remote Monitoring and Management Software in Ireland - 2026 Reviews, Pricing & Demos
---

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# Remote Monitoring and Management Software

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## Products

1. [N-sight RMM](https://www.softwareadvice.ie/software/30397/solarwinds-remote) — 4.3/5 (203 reviews) — N-sight RMM is an IT management platform designed for remote monitoring and management of devices, users and endpoint...
2. [N-central](https://www.softwareadvice.ie/software/161863/solarwinds-n-central) — 4.2/5 (253 reviews) — N-able N-central is an IT management solution that enables organizations to manage and track IT devices. The solution...
3. [Hexnode UEM](https://www.softwareadvice.ie/software/232933/hexnode) — 4.6/5 (154 reviews) — Hexnode MDM is a hybrid mobile device management (MDM) solution that provides businesses, tools and functionalities t...
4. [New Relic](https://www.softwareadvice.ie/software/142684/new-relic-one) — 4.5/5 (201 reviews) — New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimiz...
5. [Splashtop](https://www.softwareadvice.ie/software/427625/splashtop-business-access) — 4.7/5 (736 reviews) — Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide ...
6. [Nlyte DCIM](https://www.softwareadvice.ie/software/143083/nlyte-dcim) — 4.3/5 (23 reviews) — Nlyte Data Center Infrastructure Management (DCIM) is designed to help businesses plan, manage and automate the entir...
7. [Insightful](https://www.softwareadvice.ie/software/171184/Insightful) — 4.8/5 (253 reviews) — Insightful is a Work Intelligence platform that helps organizations understand how work actually happens across peopl...
8. [NinjaOne](https://www.softwareadvice.ie/software/349671/ninjarmm) — 4.7/5 (298 reviews) — NinjaOne is a unified IT operations platform that serves managed service providers, internal IT teams, and organizati...
9. [SuperOps](https://www.softwareadvice.ie/software/323698/superops-ai) — 4.6/5 (65 reviews) — SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. B...
10. [TeamViewer ONE](https://www.softwareadvice.ie/software/99131/teamviewer) — 4.6/5 (11641 reviews) — TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited tim...
11. [Wrike](https://www.softwareadvice.ie/software/3777/wrike-pm) — 4.4/5 (3042 reviews) — Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in ...
12. [Jibble](https://www.softwareadvice.ie/software/102182/jibble) — 4.8/5 (2724 reviews) — The 100% free time tracking and attendance software built for deskless teams and field workforces, used by thousands ...
13. [Malwarebytes for Business](https://www.softwareadvice.ie/software/354549/malwarebytes-for-business) — 4.7/5 (2518 reviews) — Malwarebytes for Business is a cloud-based cybersecurity suite comprising Malwarebytes Endpoint Protection and Malwar...
14. [Zoho Assist](https://www.softwareadvice.ie/software/392373/zoho-assist) — 4.7/5 (1495 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
15. [ESET Endpoint Security](https://www.softwareadvice.ie/software/134149/eset-endpoint-security) — 4.7/5 (1171 reviews) — ESET Endpoint Security software offers robust cybersecurity solutions for organizations with 250+ employees. This ver...
16. [ISL Light](https://www.softwareadvice.ie/software/71943/isl-online) — 4.7/5 (779 reviews) — ISL Online is a remote desktop and remote support software designed for IT support teams, help desk technicians, mana...
17. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
18. [Portfolio Manager](https://www.softwareadvice.ie/software/4222/liquidplanner) — 4.3/5 (670 reviews) — Portfolio Manager is a project management platform that helps teams plan, predict, and perform on their projects. It ...
19. [ActivTrak](https://www.softwareadvice.ie/software/76251/activtrak) — 4.5/5 (591 reviews) — ActivTrak provides the Work Intelligence organizations need to understand how work changes in the AI era. As the syst...
20. [Jamf Pro](https://www.softwareadvice.ie/software/228817/jamf-pro) — 4.7/5 (547 reviews) — Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor p...
21. [Iru](https://www.softwareadvice.ie/software/71745/Iru) — 4.9/5 (496 reviews) — Iru is the AI-powered IT \&amp; security platform used by the world's fastest-growing companies to secure their users,...
22. [Remote Monitoring and Management](https://www.softwareadvice.ie/software/125932/atera) — 4.5/5 (461 reviews) — Atera is a cloud-based IT management platform built for managed service providers (MSPs) and internal IT departments ...
23. [Supremo Remote Desktop](https://www.softwareadvice.ie/software/100976/supremo) — 4.7/5 (447 reviews) — Supremo is a remote support solution for Windows, macOS, iOS, and Android that unifies RMM, Help Desk features, and A...
24. [Remote Desktop Manager](https://www.softwareadvice.ie/software/116733/remote-desktop-manager) — 4.6/5 (414 reviews) — Remote Desktop Manager (RDM) is an all-in-one remote connection and credential management solution designed to help I...
25. [Site24x7](https://www.softwareadvice.ie/software/360425/site24x7) — 4.7/5 (382 reviews) — Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor we...

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## Related Categories

- [Network Monitoring Tools](https://www.softwareadvice.ie/directory/4307/network-monitoring/software)
- [Digital Signage Software](https://www.softwareadvice.ie/directory/4565/digital-signage/software)
- [Network Troubleshooting Software](https://www.softwareadvice.ie/directory/4786/network-troubleshooting-software/software)
- [Visitor Management Software](https://www.softwareadvice.ie/directory/4205/visitor-management/software)
- [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4344/remote-monitoring-and-management/software> |
| en | <https://www.softwareadvice.com/remote-monitoring-and-manageme/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4344/remote-monitoring-and-management/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4344/remote-monitoring-and-management/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4344/remote-monitoring-and-management/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4344/remote-monitoring-and-management/software> |
| fr | <https://www.softwareadvice.fr/directory/4344/remote-monitoring-and-management/software> |

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Further, the solution enables managers to track and fill gaps in networks. The solution allows IT executives to create database backups.\n\nThe solution is suitable for businesses of all sizes and can be deployed both on-premises and in the cloud. N-able N-central allows users to protect email communication and encrypt confidential documents. The solution offers scripting language to automate manual tasks.\n\nSupport is provided via an online portal, email and phone. Further, the solution offers Android and iOS-compatible mobile applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b770e219-49a7-4970-b909-ca635f1315da.png","url":"https://www.softwareadvice.ie/software/161863/solarwinds-n-central","@type":"ListItem"},{"name":"Hexnode UEM","position":3,"description":"Hexnode MDM is a hybrid mobile device management (MDM) solution that provides businesses, tools and functionalities to monitor and manage mobile devices across various industry verticals. The solution can either be deployed on-premise or hosted in the cloud.\n\n\nHexnode offers various MDM features that include provisioning and management tools, remote set-up and configurations, app control and distribution, compliance checks and enforcement, endpoint management and remote lock and wipe. The solutions web filtering feature helps users to block malicious sites and restrict devices to specific sites.\n\n\nAdditionally, Hexnode features region-based control or geofencing, expense management, APIs, app management and a custom reporting engine. It supports integration with various device-level security systems such as Samsung SAFE, LG GATE and Kyocera.\n\n\nServices are offered on a monthly subscription basis that includes support via phone, email, online FAQs and a knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b209cb7-6839-425c-8f70-84e9f114b0a6.png","url":"https://www.softwareadvice.ie/software/232933/hexnode","@type":"ListItem"},{"name":"New Relic","position":4,"description":"New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident management, data query and health map. \n\nThe solution enables enterprise engineers to collect telemetry data such as events, logs or traces, filter and save search results through built-in log management UI, perform root cause analysis and visualize the stack performance via the dashboard. IT professionals can monitor distributed services, applications, containers, virtual machines or servers available on-premises or cloud. Team members can receive failure warnings about potential anomalies and prioritize issues accordingly. \n\nNew Relic offers integration with various third-party applications including Terraform, Microsoft Azure, Consul, MySQL, Elasticsearch, Google BigQuery and MongoDB. It comes with mobile applications for Android and iOS. It provides monthly and usage-based pricing options and support is extended via documentation and forum.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/faa86e5c-3e51-4e63-867a-8ccc633fc886.jpeg","url":"https://www.softwareadvice.ie/software/142684/new-relic-one","@type":"ListItem"},{"name":"Splashtop","position":5,"description":"Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop is a secure, high-performing solution to fit specific use-cases. Splashtop is ISO 27001 certified, SOC 2 and GDPR compliant.\n\n-------------------\n\nSplashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.\n\nKey features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.\n\nPricing: Starts at $5/month.\n\n-------------------\n\nSplashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.\n\nKey features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.\n\nPricing: Starts at $17/month.\n-------------------\n\nSplashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.\n\nKey features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.\n\nPricing: Starts at $40/month.\n-------------------\n\nSplashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.\n\nKey features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.\n\nPricing: Contact us for Splashtop Enterprise pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/675f9225-44a1-4463-a09c-10f49274cc4c.png","url":"https://www.softwareadvice.ie/software/427625/splashtop-business-access","@type":"ListItem"},{"name":"Nlyte DCIM","position":6,"description":"Nlyte Data Center Infrastructure Management (DCIM) is designed to help businesses plan, manage and automate the entire infrastructure lifecycle including data centers and hybrid-cloud resources. It enables administrators to forecast the capacity impact of data center projects on space, power, cooling and networks by analyzing what-if scenarios.\n\n\nFeatures of Nlyte DCIM are workflow automation, change management, auditing, reporting, compliance management, data collection, risk management and more. The asset lifecycle management system enables teams to capture changes at the time of goods receiving, provisioning, and decommissioning. Additionally, the application provides a reporting module, which lets supervisors gain insights into asset changes through automated reports and key performance indicators (KPIs).\n\n\nNlyte DCIM comes with an application programming interface (API), which facilitates integration with several configuration management databases (CMDB) and IT service management (ITSM) platforms. Pricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed0cad96-75e3-4bb8-9235-213b43fef68b.png","url":"https://www.softwareadvice.ie/software/143083/nlyte-dcim","@type":"ListItem"},{"name":"Insightful","position":7,"description":"Insightful is a Work Intelligence platform that helps organizations understand how work actually happens across people, processes, and AI, so they can improve performance, optimize workflows, and reduce operational waste.\n\nWhen work is spread across people, locations, and tools, small gaps add up fast. Time goes missing. Work slows down. Problems surface late.\n\nInsightful brings this together in one platform, built to help organizations optimize People, Process, and Technology through three core capabilities:\n\n• Workforce Analytics: Measure workforce productivity, utilization, and performance with real-time visibility into how work gets done.\n\n• Workflow Optimization: Identify bottlenecks, eliminate inefficiencies, and optimize workflows across teams and processes.\n\n• Work Intelligence: Measure AI adoption, usage, and business impact to maximize the ROI of your AI investments.\n\nWith a customizable dashboard, users can create a custom layout with configurable widgets to surface the KPIs and insights most relevant to their role. You can see where time is going, how AI is being absorbed across your organization, how teams are performing, and where work is breaking down, without relying on manual tracking or guesswork.\n\nWith Insightful, you can:\n\n• Understand how work happens across teams, processes, and AI\n• Spot drops in utilization and output early\n• Track AI adoption, usage, and business impact\n• See your most important KPIs and insights at a glance with a customizable homepage\n• Check where work slows, stalls, or creates rework across workflows\n• Compare performance across teams, roles, or locations\n• Use real activity data to review work and resolve disputes\n• Automate time tracking and reporting\n\nThis is not just another monitoring tool. It’s a precision Work Intelligence for actionable bottom line impact.\n\nInsightful helps you run better operations. You get clear data you can use in weekly reviews, planning, and day-to-day decisions.\n\nIt combines automatic time tracking, activity data, and reporting in one place, so you can improve performance without adding overhead.\n\nTeams choose Insightful because it delivers strong visibility and control without the cost or complexity of heavier tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96a0ac5f-e07a-44a0-8fa2-62158a1f14fb.png","url":"https://www.softwareadvice.ie/software/171184/Insightful","@type":"ListItem"},{"name":"NinjaOne","position":8,"description":"NinjaOne is a unified IT operations platform that serves managed service providers, internal IT teams, and organizations of all sizes across industries. The software is deployed cloud-based, so no on-premises infrastructure is required. Core features include remote monitoring and management, automated patch management, endpoint management, remote access, backup, and IT documentation. NinjaOne helps IT teams monitor devices in real time, apply patches automatically to reduce security gaps, and manage endpoints from a single dashboard. The backup feature protects critical data across servers and workstations, while the documentation tools keep IT asset records organized and accessible. Support is available around the clock through live chat, email, and a knowledge base, giving users access to help whenever issues arise. NinjaOne suits businesses looking to consolidate IT tools into one platform, reducing the need to switch between multiple applications. Its ticketing integration and alerting system help teams respond to incidents quickly and keep operations running smoothly.","image":"https://images.g2crowd.com/uploads/product/image/ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png","url":"https://www.softwareadvice.ie/software/349671/ninjarmm","@type":"ListItem"},{"name":"SuperOps","position":9,"description":"SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. By PSA and RMM functionalities, SuperOps enables MSPs to manage client assets, projects, and documentation from a single, intuitive interface.​\n\nKey Features:\n\nPSA: Enhances client engagement and revenue growth through efficient service delivery.​\n\nRMM: Facilitates effortless management of client assets with proactive monitoring tools.​\n\nIT Documentation: Ensures critical information is organised and easily accessible.​\n\nProject Management: Assists in efficiently handling large-scale projects by breaking them down into manageable milestones.\n\nSuperOps also offers seamless integrations with popular tools like TeamViewer, QuickBooks, Webroot, and Stripe, allowing MSPs and IT Teams to work with their preferred applications within the platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ecac89a-48b9-4fcf-9933-46db4ca188e6.jpeg","url":"https://www.softwareadvice.ie/software/323698/superops-ai","@type":"ListItem"},{"name":"TeamViewer ONE","position":10,"description":"TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited time and resources. If you’re managing distributed devices, handling high ticket volumes, or juggling multiple tools, this platform helps simplify your day-to-day work. \nBy bringing together remote access, endpoint monitoring, and AI-powered automation in one solution, TeamViewer ONE enables your team to resolve issues faster and often before users even notice them. This means fewer disruptions, lower ticket volume, and more predictable IT operations. \nInstead of switching between tools, you get a centralised view of devices, users, and system health, along with automated workflows that reduce repetitive tasks. This allows IT teams to focus on higher-value initiatives while maintaining performance and security. \nTeamViewer ONE is designed to scale with your organisation, whether you’re supporting a growing workforce or managing multiple locations. With built-in automation, proactive alerts, and guided remediation, teams can improve response times and maintain consistent service levels. \nFor organizations looking for a solution that’s easy to adapt, efficient to operate, and backed by responsive support, TeamViewer ONE provides a practical path to more proactive, streamlined IT management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.softwareadvice.ie/software/99131/teamviewer","@type":"ListItem"},{"name":"Wrike","position":11,"description":"Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts reliably inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done. More than 20,000 organizations worldwide, including Siemens, Walmart, and NVIDIA, trust Wrike to deliver their most important work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b4158bfc-a55c-4d3a-baf8-b0316f604753.png","url":"https://www.softwareadvice.ie/software/3777/wrike-pm","@type":"ListItem"},{"name":"Jibble","position":12,"description":"The 100% free time tracking and attendance software built for deskless teams and field workforces, used by thousands worldwide including Tesla, Pizza Hut, Hyundai, the UK’s National Health Service, and Skanska.\n\nFree for unlimited users. Facial recognition and GPS tracking help prevent buddy punching and time theft while ensuring accurate on-site attendance.\n\nSimplify payroll with automated timesheets and attendance reports.\n\nEmployees can clock in from the mobile app, a shared tablet kiosk, web, desktop app, Slack, or MS Teams.\n\nIdeal for construction, F&B, retail, field services, manufacturing, healthcare, logistics, cleaning, security, and other on-site teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e11727-62cf-49f2-b93e-c591381f400d.png","url":"https://www.softwareadvice.ie/software/102182/jibble","@type":"ListItem"},{"name":"Malwarebytes for Business","position":13,"description":"Malwarebytes for Business is a cloud-based cybersecurity suite comprising Malwarebytes Endpoint Protection and Malwarebytes Endpoint Detection and Response. The platform provides  enterprise-class threat detection, isolation, and remediation - driven from the cloud and easy to use for organizations of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94bacb01-a894-4d16-ab69-b244f690eb63.png","url":"https://www.softwareadvice.ie/software/354549/malwarebytes-for-business","@type":"ListItem"},{"name":"Zoho Assist","position":14,"description":"Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. \n\nKey features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.\n\nWith multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.\n\nZoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. \n\nZoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.softwareadvice.ie/software/392373/zoho-assist","@type":"ListItem"},{"name":"ESET Endpoint Security","position":15,"description":"ESET Endpoint Security software offers robust cybersecurity solutions for organizations with 250+ employees. This versatile application, available both as a cloud-based and on-premises solution, provides comprehensive internet security and malware protection. Trusted by businesses worldwide, ESET leverages advanced cloud sandbox technology to safeguard mobile devices, laptops, and desktops against ransomware, zero-day attacks, and data breaches. Key features include file, bot, and mail protection, remote device management, virtualization security, firewall configuration, and web control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b5a4629-d4eb-49f6-966e-66b8bfe234da.jpeg","url":"https://www.softwareadvice.ie/software/134149/eset-endpoint-security","@type":"ListItem"},{"name":"ISL Light","position":16,"description":"ISL Online is a remote desktop and remote support software designed for IT support teams, help desk technicians, managed service providers (MSPs), and enterprise IT departments. It enables secure remote access, control, and troubleshooting of Windows, Mac, Linux, and mobile devices (iOS and Android), with both attended and unattended access options. \n\nOrganizations use ISL Online to resolve technical issues remotely, reduce downtime, and manage distributed IT environments without requiring VPN configuration or firewall changes. MSPs use ISL Online to support multiple client environments from a centralized platform, while enterprises use self-hosted or private cloud deployment options to maintain control over data, infrastructure, and compliance requirements. \n\nAttended remote support \nTechnicians can connect to an end user’s device in real time to view and control the desktop, transfer files, switch between multiple monitors, and communicate via chat or audio/video. Sessions can be paused, resumed, recorded, or transferred between operators. \n\nUnattended remote access \nThe ISL AlwaysOn agent enables permanent, anytime access to remote systems. IT teams can mass deploy agents, organize devices into groups, and access machines without requiring user interaction. \n\nRDP and SSH access \nAccess remote systems using RDP or SSH tunneling without VPN setup or firewall changes, simplifying connectivity across networks. \n\nSecurity and compliance \nAES 256-bit end-to-end encryption (E2EE) with RSA 2048/4096-bit key exchange \nISO/IEC 27001:2022 certified information security management \nISO 14001:2015 Environmental management systems \nGeneral Data Protection Regulation (GDPR) compliance \nTwo-factor authentication (2FA) and single sign-on (SSO) \nSession recording and detailed audit logs \nBlackout (curtain) mode for sensitive environments \nIP and MAC address restrictions and role-based access controls \n\nDeployment options \nCloud (SaaS) with global infrastructure (100+ servers, 99.98% uptime) \nSelf-hosted (on-premises), including air-gapped environments \nManaged Private Cloud for dedicated single-tenant deployment \n\nIntegrations \nISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows. \n\nPricing \nISL Online offers three hosting options: Cloud, Self-Hosted, and Hybrid (Managed Private Cloud – MPC). Cloud plans are tiered (Starter, Standard, Premium), with user limitations on Starter and Standard, while Premium Cloud supports unlimited users and managed devices. Self-Hosted and Managed Private Cloud (MPC) deployments also support unlimited licensed users and managed devices. A free trial is available without requiring a credit card.","image":"https://images.g2crowd.com/uploads/vendor/image/57618/396b3012f54830cc64559ea9d9ca55eb.jpeg","url":"https://www.softwareadvice.ie/software/71943/isl-online","@type":"ListItem"},{"name":"JIRA Service Management","position":17,"description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.ie/software/116349/jira-service-management","@type":"ListItem"},{"name":"Portfolio Manager","position":18,"description":"Portfolio Manager is a project management platform that helps teams plan, predict, and perform on their projects. It is designed for organizations across various industries that need to manage multiple complex projects simultaneously.\n\nThe platform uses sophisticated simulations to generate realistic finish dates for projects, allowing teams to plan with confidence. It automatically balances workloads across concurrent projects to ensure resources are utilized efficiently. The real-time scenario modeling keeps plans up-to-date, enabling strategic prioritization as priorities shift.\n\nPortfolio Manager integrates with tools like Slack and Jira to streamline communication and collaboration, creating a centralized hub for all project-related activities. The platform dynamically adapts to changes in resources, priorities, and scope, preventing missed deadlines and keeping projects on track.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98c747ac-d57c-4406-93c6-ad6cac1f9529.png","url":"https://www.softwareadvice.ie/software/4222/liquidplanner","@type":"ListItem"},{"name":"ActivTrak","position":19,"description":"ActivTrak provides the Work Intelligence organizations need to understand how work changes in the AI era. As the system of record for work, its award-winning platform captures behavioral data across people, tools and AI agents, and the workflows that connect them — enabling leaders to measure impact, optimize productivity and improve operational performance. The platform also powers research through the ActivTrak Productivity Lab.\n\nBuilt on a privacy-first data foundation, ActivTrak is trusted by more than 9,500 organizations worldwide and recognized by Deloitte’s Technology Fast 500, Inc. 5000, TrustRadius and G2 for delivering measurable ROI and stronger business outcomes. The company is backed by Elsewhere Partners, Sapphire Ventures and Francisco Partners.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cae89ed-a243-4669-b100-8251f130721a.png","url":"https://www.softwareadvice.ie/software/76251/activtrak","@type":"ListItem"},{"name":"Jamf Pro","position":20,"description":"Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition.\n\n\nThe application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment.\n\n\nJamf Pro enables teams to collect hardware, software and security configuration details from Apple devices and generate custom reports. It is available on a monthly subscription and support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ecc6f4b-7c01-4f09-9817-d60c5d3f1347.png","url":"https://www.softwareadvice.ie/software/228817/jamf-pro","@type":"ListItem"},{"name":"Iru","position":21,"description":"Iru is the AI-powered IT & security platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & Security teams time and control back.\n\nThe Problem\nIT & Security teams today juggle dozens of point solutions with separate consoles and data silos. There's no shared context or single view, so work slows and risk grows. Nearly half of teams cite overlapping tools as their top challenge. The stack is the problem.\n\nIru collapses the stack by bringing together the capabilities every business relies on. When they live in one place, they inform each other, and everything works better.\n\nAt the core is the Iru Context Model—a living map of your environment. On top of it sits Iru AI, which transforms complex data into clear, strategic insights and enables all products to inform and improve each other.\n\nThe Platform\nIru gives you a single view of your users, apps, and devices through six integrated products:\n- Workforce Identity delivers passwordless single sign-on with device-bound passkeys, context-aware access to every app, and automated user lifecycle management.\n- Endpoint Management provides advanced automation to onboard users, update apps, and enforce policies across Apple, Windows, and Android—all with a single lightweight endpoint agent.\n- Endpoint Detection & Response stops advanced and emerging threats with machine learning-enhanced detections, autonomous containment, and remediation in real time across Mac and Windows.\n- Vulnerability Management gives full visibility into software risk on Mac and Windows with autonomous response to patch vulnerable software, prioritized by Iru AI.\n- Compliance Automation is AI-native—transforming frameworks into tailored controls, breaking them into tasks, and mapping evidence automatically to keep you audit-ready.\"\n- Trust Center provides a public portal to share certifications, reports, and security posture to accelerate deals, with security questionnaires answered by Iru AI.\n\nBuilt for the AI Era\nIru AI is designed from the ground up to connect agents across identity, endpoints, and compliance. Powered by the Iru Context Model, it understands your users, devices, and apps to act safely, intelligently, and in context across your organization. This gives IT & Security teams time and control back.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fbc7072f-654f-49f7-9fc8-6ae0b6bb3b84.png","url":"https://www.softwareadvice.ie/software/71745/Iru","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":22,"description":"Atera is a cloud-based IT management platform built for managed service providers (MSPs) and internal IT departments of all sizes. It combines remote monitoring and management, professional services automation, and remote access in one place, helping IT teams monitor devices, automate routine tasks, and manage client billing without switching between tools. Core features include patch management, which keeps devices up to date automatically, ticketing and helpdesk tools for tracking and resolving issues, and network discovery for mapping connected devices. IT teams can run scripts, generate reports, and manage contracts and invoices from a single dashboard. Atera suits small to mid-sized MSPs as well as growing in-house IT teams looking to consolidate their toolset. Support is available through live chat, email, a knowledge base, and community forums, with options for round-the-clock assistance.","image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.softwareadvice.ie/software/125932/atera","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":23,"description":"Supremo is a remote support solution for Windows, macOS, iOS, and Android that unifies RMM, Help Desk features, and AI-driven Behavioral Threat Detection into a single tool for IT teams, technical support operators, and MSP/MSSP. Use requires no configuration, and mobile connectivity is included at no extra cost.\nThrough screen sharing, technicians deliver remote support for instant troubleshooting or planned, unattended maintenance. Sessions move faster with multi-monitor support, quick-select shortcuts, and command-line configuration, backed by access policies and passwords customized for each user or device.\nEvery session includes Chat, file transfer, an unlimited online address book, and remote printing, with automatic updates and unattended access available through a single click.\nMobile support does more than connect to smartphones or tablets: via Supremo Mobile, technicians can turn a mobile device into the master controller to access computers and servers, complete with direct access to Android and iOS endpoints.\nWithin RMM, functionality includes Patch Management, Network Scan, Remote Shell, and live Process, Service, and Event monitoring, creating a continuously updated Hardware&Software Inventory across all managed devices. Help Desk tools feature a Support Queue and remote support invoicing, featuring configurable billing models tailored to client contracts.\nFor larger deployments, Supremo handles automatic and mass configuration and deployment, real-time license usage control, and detailed, exportable connection reports. User management and license sharing enable a Support Team to balance tasks and distribute workload seamlessly. Additionally, the application can be rebranded using Supremo Custom and Custom Pro for MSPs and MSSPs delivering support services.\nEnd-users receiving support do not need to create an account, install a VPN, or modify router and firewall rules - they simply download and execute the client, with connection confirmation available as an extra verification step before access begins.\nSessions run across an encrypted, 2FA-protected connection. A complete security posture is established using anti-brute-force protection, ID whitelisting, connection confirmation, and granular permissions, while system integration is achieved via a command-line interface, open APIs, or custom software builds.\nInstead of per-seat pricing, Supremo measures active concurrent connections and, as an option, managed RMM endpoints, providing unlimited remote users and endpoints to connect to. Billing options include quarterly, annual, or multi-year terms, with term length, connection counts, and monitored devices easily adjusted from the online account dashboard at any time. \nThree tiers - Solo, Business, and Professional - range from one connection to as many as you need to run simultaneously, with core functions such as RMM, device health monitoring, Patch Management, advanced reporting, and Helpdesk features centered in the Professional plan.","image":"https://images.g2crowd.com/uploads/product/image/9793050a79f43e891f71f4b7b98f6b2e/supremo.png","url":"https://www.softwareadvice.ie/software/100976/supremo","@type":"ListItem"},{"name":"Remote Desktop Manager","position":24,"description":"Remote Desktop Manager (RDM) is an all-in-one remote connection and credential management solution designed to help IT professionals, helpdesk technicians, and managed service providers (MSPs) simplify and secure their daily operations. Instead of juggling dozens of tools, passwords, and remote sessions, RDM puts everything in one place—making your work faster, safer, and easier to manage.\n\nWho It’s For\n\nIndependent IT professionals and freelancers who need a reliable way to organize and secure multiple connections.\n\nSMBs and growing IT teams that want to centralize credential storage, enforce security, and collaborate securely.\n\nMSPs and helpdesk technicians managing remote sessions across multiple clients or departments.\n\nEnterprises needing scalability, advanced auditing, and integration with identity providers.\n\nUnique Benefits\n\nCentralized Remote Connection Management\nRDM supports over 50 protocols—including RDP, SSH, VNC, VPNs, and web applications—so you can manage all your sessions from a single platform. This saves time, reduces clutter, and helps you work more efficiently.\n\nSecure Credential Handling\nPasswords and credentials are stored in encrypted vaults. With credential injection, users can launch remote sessions without ever seeing sensitive information. For teams, shared vaults and role-based permissions ensure credentials are distributed securely.\n\nAccess Control & Compliance\nMulti-factor authentication (MFA), role-based access control (RBAC), and approval workflows allow you to enforce least-privilege policies. Detailed logging and reporting provide accountability and simplify compliance with industry standards like PCI DSS, HIPAA, or ISO.\n\nWork Anywhere, Anytime\nRDM works on Windows, macOS, Linux, iOS, and Android. Offline mode ensures you can still access connections and credentials securely even when you’re disconnected.\n\nScalability to Fit Any Team\n\nFree / Solo Edition: Perfect for independent users who don’t need team-sharing features.\n\nTeam Edition: Adds collaboration tools, shared vaults, granular security, and auditing for IT teams and MSPs.\n\nSupport You Can Count On\n\nWith Devolutions, you’re not just buying software—you’re gaining a partner. RDM is backed by responsive customer support, extensive documentation, and an active user community. Regular updates bring new features, integrations, and improvements, so the product grows with your needs.\n\nThe Bottom Line\n\nRemote Desktop Manager gives IT professionals a secure, scalable, and user-friendly way to manage remote sessions and credentials. Whether you’re an independent user or part of a large IT department, RDM helps you save time, improve security, and stay organized—all while giving you the flexibility to scale as your business grows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3d6454-af7d-4469-85dd-d1cd3dd4a53d.png","url":"https://www.softwareadvice.ie/software/116733/remote-desktop-manager","@type":"ListItem"},{"name":"Site24x7","position":25,"description":"Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive insights on uptime, web applications’ performance, internet services and private networks.\n\n\nPrime features of Site24x7 include the monitoring of website performance, web page speed (browser) monitoring, DNS servers, website availability, website defacement monitoring, File Transfer Protocol (FTP) speed, Representational State Transfer (REST) API, Secure Sockets Layer (SSL)/ Transport Layer Security (TLS) certificates and more.\n\n\nSite24x7 also allows mobile access. The product is available on a monthly subscription plan and support is extended via phone, email and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ecdd3ea5-d0b4-44d4-ac91-1f1ff67f8a5d.jpeg","url":"https://www.softwareadvice.ie/software/360425/site24x7","@type":"ListItem"}],"numberOfItems":25}
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