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description: Page 5 - Discover the best Cloud Communication Platforms in Ireland. Compare top Cloud Communication Platforms tools with customer reviews, pricing and free demos.
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title: Page 5 - Best Cloud Communication Platforms in Ireland - 2026 Reviews, Pricing & Demos
---

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# Cloud Communication Platforms

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Page: 5 / 8\
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## Products

1. [Placetel](https://www.softwareadvice.ie/software/436379/placetel) — 4.3/5 (11 reviews) — Placetel with Webex is tailored to small start-ups with big plans, medium-sized companies embracing the digital trans...
2. [SkySwitch](https://www.softwareadvice.ie/software/342221/skyswitch) — 4.8/5 (10 reviews) — SkySwitch is a cloud-based PBX system that helps IT businesses manage customer communication processes using chat, vo...
3. [HiperMe\!](https://www.softwareadvice.ie/software/416977/hiperme) — 4.8/5 (10 reviews) — HiperHiperMe\! is a unified communications and contact center platform designed to meet the needs of businesses in ter...
4. [UCx](https://www.softwareadvice.ie/software/364096/ucx) — 4.2/5 (10 reviews) — Stay connected from anywhere with the flexibility of UCx. The integrated enterprise-grade VoIP calling allows you to ...
5. [Video RTC](https://www.softwareadvice.ie/software/479433/Video-RTC) — 4.8/5 (10 reviews) — Video RTC is a multi-channel video calling and web collaboration platform designed for modern web browsers, mobile de...
6. [Prompt.io](https://www.softwareadvice.ie/software/171910/chatbox) — 4.0/5 (9 reviews) — Prompt.io is a cloud-based messaging platform designed for businesses of all sizes. It enables users to manage SMS, F...
7. [Soprano](https://www.softwareadvice.ie/software/191224/soprano) — 4.8/5 (9 reviews) — Soprano Connect is an automated communications platform that powers over 32 billion mission-critical interactions for...
8. [Ticker](https://www.softwareadvice.ie/software/363106/ticker) — 4.7/5 (9 reviews) — Forget about using different Apps to chat with your customers. Centralize everything with Ticker\! Improve your compan...
9. [AIO](https://www.softwareadvice.ie/software/361954/aio) — 4.9/5 (9 reviews) — AIO is an all-in-one marketing platform designed to help businesses of all sizes generate sales leads, collaborate wi...
10. [Diabolocom](https://www.softwareadvice.ie/software/434339/diabolocom) — 4.9/5 (9 reviews) — Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunic...
11. [Apteco FastStats](https://www.softwareadvice.ie/software/426043/faststats) — 4.8/5 (9 reviews) — FastStats is a data analysis software that allows marketers to gain actionable insights from customer data. The softw...
12. [Pypestream](https://www.softwareadvice.ie/software/185017/pypestream) — 4.8/5 (8 reviews) — Pypestream is a cloud-based conversational AI solution designed to help businesses use chatbots and pragmatic AI to i...
13. [Teams.cc](https://www.softwareadvice.ie/software/347509/teams-cc) — 4.6/5 (7 reviews) — Teams.cc is more than just a team chat app, it alters the way your team interacts with features like team messaging, ...
14. [Messangi](https://www.softwareadvice.ie/software/212752/messangi) — 4.6/5 (7 reviews) — Messangi is a customer engagement and lead capture solution that helps businesses send personalized content and brand...
15. [EnableX](https://www.softwareadvice.ie/software/371273/enablex) — 4.1/5 (7 reviews) — At EnableX, we believe meaningful customer connections are built on innovation. Our AI-powered Customer Engagement Cl...
16. [CM.com Communications Platform](https://www.softwareadvice.ie/software/267356/cm-com-communications-platform) — 4.9/5 (7 reviews) — CM.com Communications Platform allows users to engage with their customers via all mobile channels and enhance the cu...
17. [Qiscus](https://www.softwareadvice.ie/software/345457/qiscus) — 4.4/5 (7 reviews) — Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omni...
18. [Callbox](https://www.softwareadvice.ie/software/427356/callbox) — 4.9/5 (7 reviews) — Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a c...
19. [SignalWire](https://www.softwareadvice.ie/software/317176/signalwire) — 2.8/5 (6 reviews) — Designed for businesses of all sizes, SignalWire is a cloud communication platform that helps move calls across vario...
20. [ICTBroadcast](https://www.softwareadvice.ie/software/138133/ictbroadcast) — 4.0/5 (5 reviews) — ICTBroadcast is unified communications dialing software featuring auto , predictive , power, progressive, preview as ...
21. [Servetel](https://www.softwareadvice.ie/software/184558/servetel-cloud-call-center) — 3.4/5 (5 reviews) — Servetel (by Acefone) founded in 2017, is a company focusing on simplifying communication for businesses. We are a pr...
22. [Yeastar Cloud PBX](https://www.softwareadvice.ie/software/93866/yeastar-cloud-pbx) — 5.0/5 (5 reviews) — Yeastar P-Series Cloud PBX is a business communication solution that offers companies of all sizes with a complete pa...
23. [Contact Cloud](https://www.softwareadvice.ie/software/225547/contact-cloud) — 5.0/5 (5 reviews) — Contact Cloud is a call center solution, which enables businesses to streamline SMS marketing, live chat, call tracki...
24. [Voice Clearity](https://www.softwareadvice.ie/software/324586/voice-clearity) — 4.6/5 (5 reviews) — Voice Clearity provides technology such as call processing systems and services for businesses of any size. Voice Cle...
25. [SMS Studio](https://www.softwareadvice.ie/software/354593/sms-studio) — 4.8/5 (5 reviews) — SMS.Studio is a great new platform serving over 200 clients worldwide with monthly volumes of 5+ million messages sen...

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## Related Categories

- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)
- [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Links

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Thanks to individual routing plans, never miss a call again. Include professional call center options to offer customers a best-in-class user experience.\n\nCommunicate in real-time with manager, colleagues or customers. Open 1:1 chats or create a group or project space for key stakeholders. Share content through drag and drop and never lose track of briefings, presentations, links or videos as those are all saved in the thread. Alternatively, use the search function to find content within a dedicated chat or search through all chats to find what is needed. \n\nThese days, team and customer meetings are no longer held in company conference rooms but rather in the personal online meeting room provided by Placetel and Cisco Webex. In real time and amazing streaming quality. Get ready for the latest Webex technology and connect with colleagues in online meetings direct from home, co-working space or on the road. Two clicks are all it takes to set up a personal conference room – with access for all invited participants via meeting link. Guest can simply join the meeting without having to register beforehand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec3b0a8d-24c9-4420-b598-2407ac45f638.png","url":"https://www.softwareadvice.ie/software/436379/placetel","@type":"ListItem"},{"name":"SkySwitch","position":2,"description":"SkySwitch is a cloud-based PBX system that helps IT businesses manage customer communication processes using chat, voice, and video conferencing tools. It lets staff members access the business SMS module to send text-based and multimedia marketing messages to customers from a unified platform.\n \nWith SkySwitch, sales representatives can view VMail transcriptions, access call recordings, and customize the built-in dashboard. Team members can utilize the quoting and billing tool to add customers to billing services, track payments, and import Excel data to the platform. Additionally, it enables employees to access contact center information, including call center reports, agent availability, dialed number identification service (DNIS) statistics, and abandoned calls. \n\nSkySwitch provides an application programming interface (API), which facilitates integration with several third-party applications, including Connectwise, QuickBooks, ReachUC, Microsoft Teams, and Twilio. Pricing is available on request, and support is extended via phone, email, documentation, and other measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/217ad5fa-c37f-48b3-8248-bfa1f46aef78.png","url":"https://www.softwareadvice.ie/software/342221/skyswitch","@type":"ListItem"},{"name":"HiperMe!","position":3,"description":"HiperHiperMe! is a unified communications and contact center platform designed to meet the needs of businesses in terms of internal collaboration and customer engagement. With a wide range of advanced features and functionalities, HiperMe! positions itself as a comprehensive and highly efficient solution in the field of enterprise communications.\n\nOne of the standout features of HiperMe! is its focus on unified communication. The platform integrates multiple communication channels, such as phone calls and real-time chats, into a single user-friendly interface. This allows users to access all their communication tools from one place, enhancing productivity and efficiency in the workplace. HiperMe! also stands out for its focus on customization and scalability. The platform adapts to the specific needs of each company, allowing customization of workflows, configuration of routing rules, and creation of customer service scripts. Furthermore, HiperMe! is a scalable solution that can grow alongside the business, accommodating changing demands and supporting increased communication volume.\n\nHiperMe! Contact Center offers a variety of tools to effectively manage customer interactions. The platform enables the setup of call queues, intelligent call routing, call recordings, performance metric tracking, and analytical reporting. The platform integrates various channels, including phone calls, emails, chat, social media, and SMS, into a centralized system. This multichannel approach allows customers to engage with the contact center through their preferred communication method, providing flexibility and convenience. These functionalities ensure efficient and high-quality customer support, enhancing customer satisfaction and optimizing contact center management.\n\nHiperMe! is a comprehensive unified communications and contact center platform designed to enhance internal collaboration and customer support in businesses. With its extensive set of features and advanced functionalities, HiperMe! helps organizations optimize their communications, increase productivity, and deliver exceptional customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/514d6040-4524-4b08-bd62-111aedf87eb5.jpeg","url":"https://www.softwareadvice.ie/software/416977/hiperme","@type":"ListItem"},{"name":"UCx","position":4,"description":"Stay connected from anywhere with the flexibility of UCx. The integrated enterprise-grade VoIP calling allows you to make calls from a phone, mobile device or tablet giving you the ultimate flexibility to stay connected with your team.\n\nCollaborating with your team is easy when you have UCx at your disposal. Benefit from secure individual and group messaging, custom presence status and unique team spaces where you can meet and collaborate. \n\nUCx allows you to host meetings with best-in-class features including high-quality video, screen sharing, chat, whiteboarding and more to increase productivity and gain new perspectives easily. Boost your team collaboration with an easy-to-use meeting solution that gets everyone on the same page.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8934d66-ea7c-4947-bbd8-eb64a4b4d788.jpeg","url":"https://www.softwareadvice.ie/software/364096/ucx","@type":"ListItem"},{"name":"Video RTC","position":5,"description":"Video RTC is a multi-channel video calling and web collaboration platform designed for modern web browsers, mobile devices, and interactive kiosks. It serves contact centers and businesses aiming to incorporate video and web collaboration into their customer engagement channels.\n\nThis platform combines SIP and WebRTC communication technologies, providing scalability, high availability, and compatibility with existing contact center suites and CCaaS services. Companies can maintain their current systems while integrating video calls and web collaboration through Video RTC.\n\nKey features of Video RTC consist of file sharing, live chat, dual screen sharing, co-browsing, and image capture. It is a cloud-based platform hosted on AWS, offering 256-bit AES encryption and SSL certification. Additional capabilities encompass facial recognition, virtual backgrounds, surveys, and video voicemail. Video RTC enables businesses to enhance contact centers with advanced, interoperable video channels, improving the overall customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0dd8bc69-0229-4cc4-bc65-eac45f9d1394.png","url":"https://www.softwareadvice.ie/software/479433/Video-RTC","@type":"ListItem"},{"name":"Prompt.io","position":6,"description":"Prompt.io is a cloud-based messaging platform designed for businesses of all sizes. It enables users to manage SMS, Facebook Messenger and live chat communication channels.\n\n\nPrompt.io offers integration with different customer relationship management (CRM) solutions such as Salesforce and Oracle Service Cloud, which allows users to connect with their customers and prospects from within the solution itself. Users can also personalize messages using customer data such as name, age and address fields in the message.\n\n\nPrompt.io features phone assist, which allows users to request information from the customers using SMS and provides agents with customers’ information at the start of the call. Users can also create and send quotes and follow-up with their customers.\n\n\nPrompt.io offers subscription pricing and is available in three different pricing plans: Starter, Pro and Enterprise, based on the number of users and interactives. The vendor offers online support to customers during regular business hours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e2bcd50-3953-479b-b9dc-af31ff407002.jpeg","url":"https://www.softwareadvice.ie/software/171910/chatbox","@type":"ListItem"},{"name":"Soprano","position":7,"description":"Soprano Connect is an automated communications platform that powers over 32 billion mission-critical interactions for enterprise and government organisations each year. From weather warning alerts that keep people safe to banking notifications that protect against fraud, our platform delivers trusted digital engagement for world-leading organisations across SMS, email, voice, RCS and Conversational AI — accessible from a single, secure interface or via low-code and no-code API integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25879c08-8194-4510-985b-11305c863ae2.png","url":"https://www.softwareadvice.ie/software/191224/soprano","@type":"ListItem"},{"name":"Ticker","position":8,"description":"Forget about using different Apps to chat with your customers. Centralize everything with Ticker!\n\nImprove your company's communication with our omnichannel platform. Manage your customers, tickets, products, sales and more. Ideally for business of customer support, marketing and sales.\n\nUnify chats from WhatsApp, Instagram, Messenger and more into a single conversation thread. Get a 360 view of your customers without missing a thing.\n\nCreate chatbots for all your channels quickly. Make them for different days and time ranges so that they respond in all situations. Also, integrate the chatbot's intentions with your CRM so you can automate your conversations.\n\nCompanies can integrate Ticker with differents CRM as Salesforce, HubSpot and more. We have a powerfull API and webservices structures that made easy the automation of your conversations for differents scenarios.\n\nDesign and create WhatsApp broadcast campaigns to contact more users in less time. Check the progress in real time and download relevant information.\n\nSupervise the work of your agents with online dashboards and reports, also look their interactions with your clients in real time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de8f1cf5-499a-45aa-80c8-bb4fe832318e.jpeg","url":"https://www.softwareadvice.ie/software/363106/ticker","@type":"ListItem"},{"name":"AIO","position":9,"description":"AIO is an all-in-one marketing platform designed to help businesses of all sizes generate sales leads, collaborate with potential clients, and automate digital marketing campaigns across multiple channels. It allows marketers to create and send personalized email/text campaigns and pre-recorded voice messages to customers. \n\nKey features of AIO include email marketing, call blasting, data import, behavior tracking, customer database and SMS marketing. The software comes with a WhatsApp business API, which helps managers track various team performance metrics, such as response time, number of client interactions, and more. Additionally, the portfolio management functionality helps users set up and receive reminders about payment due dates via default alerts. \n\nAIO integrates with several third-party applications including HubSpot CRM, Shopify, WhatsApp, WordPress, Zoho Flow, and Zapier. Pricing is available on monthly subscriptions and support is extended via chat, email, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a460c676-2744-4f4a-900d-46ce539a7bba.png","url":"https://www.softwareadvice.ie/software/361954/aio","@type":"ListItem"},{"name":"Diabolocom","position":10,"description":"Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunications, insurance, banking, and market research industries.\n\nThe software has key features like IVR for interactive voice response, ACD for automatic call distribution, web call back, and contact center functionalities. The IVR feature provides call routing and self-service options for callers. The ACD feature distributes incoming calls to available agents. The web call-back feature allows customers to request a callback from the call center. The contact center software handles inbound and outbound calls, call monitoring, and reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1837e969-0a66-42d4-bc83-efa051684351.png","url":"https://www.softwareadvice.ie/software/434339/diabolocom","@type":"ListItem"},{"name":"Apteco FastStats","position":11,"description":"FastStats is a data analysis software that allows marketers to gain actionable insights from customer data. The software unifies all customer information into a single view for intelligent data exploration, visualization, and mining.\n\nFastStats is designed for marketing and analytics teams who need to segment audiences, identify new opportunities, and personalize customer experiences. The software can analyze millions of records in seconds to uncover hidden patterns and relationships in transactional and behavioral data. Users can perform profiling, predictive modeling, basket analysis, and geographical analysis to understand their customers.\n\nKey features include powerful and intuitive data visualization tools to create interactive charts, maps, and dashboards from the data. FastStats also enables audience building by allowing users to segment, filter, and export data for use in marketing campaigns and channels. Integration with Python and R provides access to advanced analytics capabilities. The software makes it easy for users to move from data to insight to action.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c6a2032-59af-4f1d-ae90-de96144a008d.png","url":"https://www.softwareadvice.ie/software/426043/faststats","@type":"ListItem"},{"name":"Pypestream","position":12,"description":"Pypestream is a cloud-based conversational AI solution designed to help businesses use chatbots and pragmatic AI to improve customer communications. Designed for businesses in insurance, healthcare, financial services, travel, eCommerce, and various other industries, it uses Dovetail AI, a natural understanding and search technology to analyze and automate conversations based on customers' tones, emojis, and sentiments. \n\n\nCustomers can utilize Pypestream's IVR-to-messaging module to opt and converse with agents in messages. The artificial intelligence-enabled system automatically escalates customer conversations to live agents as per requirements. Additionally, developers can use a self-service portal to build customizable chat solutions to deploy across Whatsapp, Facebook Messenger and Amazon Alexa.\n\n\nPypestream provides API integrations, which allows businesses to extract data from third-party systems and trigger outbound notifications or authenticate users. Pricing is available on request and support is extended via online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08ae44b2-6a5f-4eb9-9ec8-708f1d3abd97.png","url":"https://www.softwareadvice.ie/software/185017/pypestream","@type":"ListItem"},{"name":"Teams.cc","position":13,"description":"Teams.cc is more than just a team chat app, it alters the way your team interacts with features like team messaging, encrypted file sharing, channel administration, in-app video conference, and powerful productivity tools, all in one place.\n\nTeams.cc is available for download and installation on both computers and mobile devices. This software has the ability to change the way you collaborate with its unique characteristics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8e6d280b-ba9a-4d9e-aa81-8467acd5c03c.jpeg","url":"https://www.softwareadvice.ie/software/347509/teams-cc","@type":"ListItem"},{"name":"Messangi","position":14,"description":"Messangi is a customer engagement and lead capture solution that helps businesses send personalized content and brand experiences throughout the customer journey. It is a multi-channel tool that allows staff members to initiate and manage interactions via Email, SMS, Push Notifications, mobile wallets, and more from a centralized platform. It also comes with an application programming interface (API), businesses can integrate the platform with several third-party solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/38e9a3b3-23f1-4bee-9ced-7a7bd597458a.png","url":"https://www.softwareadvice.ie/software/212752/messangi","@type":"ListItem"},{"name":"EnableX","position":15,"description":"At EnableX, we believe meaningful customer connections are built on innovation. Our AI-powered Customer Engagement Cloud empowers businesses to create personalised, dynamic and intelligent interactions by integrating real-time communication, deep data analytics, and omnichannel capabilities into every touchpoint.\n\nFounded in 2017 in Singapore, EnableX has rapidly emerged as a trusted leader in customer engagement. Our carrier-grade platform offers a comprehensive suite of omnichannel solutions, including Programmable APIs and ready-to-deploy Conversational AI. By seamlessly combining real-time interactions—voice, video, and text—with Generative AI and advanced analytics, we help businesses deliver personalised, efficient, and impactful customer experiences across all web, app, and digital channels including RCS, WhatsApp, Facebook Messenger, and Instagram.\n\nLed by our Founder and CEO, Pankaj Gupta, and backed by a leadership team with decades of expertise in IT and telecommunications, EnableX is dedicated to driving innovation and customer success. Our solutions are trusted by global system integrators, telecom operators, service providers, and enterprises seeking reliable, scalable, and flexible communication platforms tailored to their needs.\n\nWith extensive omnichannel integration, white-label options, and deployment flexibility across public and private clouds, EnableX helps businesses navigate and thrive in the fast-evolving digital landscape.\n\nBecause at EnableX, we don’t just enhance communication—we perfect every engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08703b9d-83f6-4df0-a1b8-fa79c8042353.png","url":"https://www.softwareadvice.ie/software/371273/enablex","@type":"ListItem"},{"name":"CM.com Communications Platform","position":16,"description":"CM.com Communications Platform allows users to engage with their customers via all mobile channels and enhance the customer experience they offer.\n\nCM.com’s Communication Platform connects users with their customers through multiple messaging channels via the Business Messaging API, SMS Messages via the SMS Gateway, and voice calls via the Voice API or SIP Trunk. \n\nThe Business Messaging API gives access to many popular messaging channels such as Instagram, WhatsApp, Twitter, Facebook Messenger, RCS, Apple Messages for Business, and many more. Users are provided with the right tools for upscaling and can also add new channels with just a few lines of code.  \n\nThe SMS Gateway makes it easy for businesses to send notifications, text messages, and verifications globally via a georedundant Cloud Platform. \n\nThe Voice API or SIP Trunk allows businesses to start handling outbound and inbound calls within minutes whilst helping save costs and providing anti-fraud insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90210f23-4755-459b-9638-cdd859e61724.png","url":"https://www.softwareadvice.ie/software/267356/cm-com-communications-platform","@type":"ListItem"},{"name":"Qiscus","position":17,"description":"Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omnichannel CRM and customer engagement operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca0dc557-9adc-46a1-b934-fdfe6c6d9b0e.png","url":"https://www.softwareadvice.ie/software/345457/qiscus","@type":"ListItem"},{"name":"Callbox","position":18,"description":"Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a contact center, and omnichannel capabilities. The system is suitable for businesses aiming to streamline costs and merge communications with other operational tools.\n\nCallbox enables making and receiving external calls, call recording, and more. It also offers a connection with CRM and other systems, helping businesses to consolidate communications. Its key features include video conferencing for team collaboration, CRM for managing contacts and sales opportunities, and omnichannel customer engagement through channels such as WhatsApp.\n\nThe Callbox Contact Center provides comprehensive call center functionality. Businesses can oversee queues, access agent reports, and employ tools such as electronic point and call recording. Callbox offers redundancy options either in the cloud or on-premises to ensure stability for mission-critical solutions. It also includes an automated attendant with natural language speech and database integration to intelligently guide customers through menus.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d1f9574-1f7c-4c1f-b52c-a3f361290e1b.png","url":"https://www.softwareadvice.ie/software/427356/callbox","@type":"ListItem"},{"name":"SignalWire","position":19,"description":"Designed for businesses of all sizes, SignalWire is a cloud communication platform that helps move calls across various endpoints, handle communication errors, optimize application settings, and more. Key features include data security, third-party integrations, chat/messaging, and campaign management.  \n\nSignalWire helps businesses deploy VoIP infrastructure, receive OTPs, monitor fraud protection, and convert text-to-speech on a unified platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d245f1d4-fcc8-4885-8033-6a8e8ea9293b.png","url":"https://www.softwareadvice.ie/software/317176/signalwire","@type":"ListItem"},{"name":"ICTBroadcast","position":20,"description":"ICTBroadcast is unified communications dialing software featuring auto , predictive , power, progressive, preview as well as manual dialing support . \nICTBroadcast is equally beneficial for small businesses, entrepreneurs and service providers. The solution support Voice, SMS, Email and Fax communications. \nICTBroadcast is open source asterisk based software solutions for call centers, telemarketers and services providers. \n\nICTBroadcast offers tools to help users communicate with employees and clients, manage sales processes and inform customers about organizational updates. The solution also features call center integration, an auto-dialer, campaign management and scheduling tools, answering machine detection (AMD), do not call lists and more.\n\n\nICTBroadcast also provides users with a central dashboard that helps monitor system resources, campaign statistics, system parameters and channel usage. Users can also create custom chart-based reports that help them to view and analyze their campaigns. Additionally, ICTBroadcast features an interactive voice response (IVR) designer, user and contacts management and a separate portals for users and administrators.\n\n\nICTBroadcast offers a perpetual license for one-time fee that includes support via via email, Skype and online support portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87db695e-affc-4ce9-a404-56b5cd55d9ea.png","url":"https://www.softwareadvice.ie/software/138133/ictbroadcast","@type":"ListItem"},{"name":"Servetel","position":21,"description":"Servetel (by Acefone) founded in 2017, is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, Ace-X hosts powerful products, including:\n\n-Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. \n-Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. \n-API Connect: A unique communication API suite to assist communication needs for mobile and web applications. \n-Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. \n\nThese products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25636666-627f-4bb5-9345-cae2ad563993.png","url":"https://www.softwareadvice.ie/software/184558/servetel-cloud-call-center","@type":"ListItem"},{"name":"Yeastar Cloud PBX","position":22,"description":"Yeastar P-Series Cloud PBX is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ae75be4c-6282-4459-9334-71bc53a707f3.png","url":"https://www.softwareadvice.ie/software/93866/yeastar-cloud-pbx","@type":"ListItem"},{"name":"Contact Cloud","position":23,"description":"Contact Cloud is a call center solution, which enables businesses to streamline SMS marketing, live chat, call tracking and lead capture, among other processes on a unified platform. Its word detection and transcription tools allow professionals to decipher customer conversations.\n\nContact Cloud helps enterprises track inbound and outbound messages, route interactions based on agents' location or availability and communicate with customers via live chat. Managers can create custom drip campaigns and utilize live listening tools to assist and coach agents during calls. Additionally, organizations can gain insights into conversations, agents' activities and performance, queued callers and other metrics using a dashboard.\n\nContact Cloud integrates with multiple third-party systems such as WordPress, Google Ads, Slack and more. The product is available on monthly subscriptions and support is extended via live chat, phone, email and FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0acb9146-3c68-40ed-a2be-61b5fc858c3a.png","url":"https://www.softwareadvice.ie/software/225547/contact-cloud","@type":"ListItem"},{"name":"Voice Clearity","position":24,"description":"Voice Clearity provides technology such as call processing systems and services for businesses of any size. \n\nVoice Clearity specializes in cloud-based technology including interactive voice response (IVR) & Customized interactive voice response as per company need. Whether an organization needs to purchase an IVR system or utilize hosted IVR services, Voice Clearity provides a solution that meets any phone answering requirements. \n\nVoice Clearity's experienced development team can design, program, test, and install your phone application quickly and have it in place quickly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f77d2194-1c45-403b-ace0-de2799353a6a.png","url":"https://www.softwareadvice.ie/software/324586/voice-clearity","@type":"ListItem"},{"name":"SMS Studio","position":25,"description":"SMS.Studio is a great new platform serving over 200 clients worldwide with monthly volumes of 5+ million messages sent by marketers, affiliates, brands and developers.\n\nOur easy-to-use campaign management SaaS platform including a\\b testing, click tracking, landing page design, list management, live statistics and more - makes it simple for a brand to manage its online SMS activity.\n\nWe have routes all across the globe with competitive pricing and volume discounts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/92926829-20ec-469a-979f-80ccae81a131.jpeg","url":"https://www.softwareadvice.ie/software/354593/sms-studio","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/directory/4386/cloud-communication/software?page=5#itemlist","numberOfItems":25}
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