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description: Discover the best Product Analytics Software in Ireland. Compare top Product Analytics Software tools with customer reviews, pricing and free demos.
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title: Best Product Analytics Software in Ireland - 2026 Reviews, Pricing & Demos
---

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# Product Analytics Software

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## Products

1. [Google Analytics 360](https://www.softwareadvice.ie/software/137155/google-analytics) — 4.7/5 (8101 reviews) — Google Analytics 360 is an enterprise-level analytics platform with in-depth performance indicators, such as ROI anal...
2. [Hotjar](https://www.softwareadvice.ie/software/136486/hotjar) — 4.6/5 (545 reviews) — Hotjar is a website behavior analytics tool designed to provide insights into how visitors interact with websites. It...
3. [Lucky Orange](https://www.softwareadvice.ie/software/324513/lucky-orange) — 4.7/5 (268 reviews) — Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors u...
4. [Pendo](https://www.softwareadvice.ie/software/165586/pendo) — 4.5/5 (238 reviews) — Pendo is a product management solution that helps businesses in educational technology, healthcare and financial serv...
5. [Syft Analytics](https://www.softwareadvice.ie/software/115065/syft-analytics) — 4.7/5 (186 reviews) — Syft Analytics is the award-winning interactive \& collaborative financial reporting tool. From simple reports thr...
6. [Mixpanel](https://www.softwareadvice.ie/software/367563/mixpanel) — 4.5/5 (146 reviews) — Mixpanel is a product analytics solution that helps businesses gain insights into audience behavior and track custome...
7. [Smartlook](https://www.softwareadvice.ie/software/172537/smartlook) — 4.7/5 (136 reviews) — Smartlook is a cloud- and mobile-based quantitative analytics solution that helps businesses of all sizes with user b...
8. [Custify](https://www.softwareadvice.ie/software/148852/custify) — 4.9/5 (135 reviews) — Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain c...
9. [Contentsquare](https://www.softwareadvice.ie/software/317780/contentsquare) — 4.8/5 (124 reviews) — Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extr...
10. [Mouseflow](https://www.softwareadvice.ie/software/189193/mouseflow) — 4.7/5 (122 reviews) — Mouseflow is a behavior analytics platform used to optimize website experiences towards improving conversions, perfec...
11. [Whatfix](https://www.softwareadvice.ie/software/83106/whatfix) — 4.6/5 (77 reviews) — Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify p...
12. [Canny](https://www.softwareadvice.ie/software/117543/canny) — 4.6/5 (77 reviews) — Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and a...
13. [Segment](https://www.softwareadvice.ie/software/384327/segment) — 4.7/5 (72 reviews) — Segment is a customer data management platform that can collect and control customer data from mobile and web apps to...
14. [UserVoice](https://www.softwareadvice.ie/software/147022/uservoice) — 4.3/5 (70 reviews) — UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to pro...
15. [Amplitude](https://www.softwareadvice.ie/software/76608/amplitude) — 4.6/5 (68 reviews) — Amplitude is a product analytics platform that helps businesses to track visitors with the help of collaborative anal...
16. [Fullstory](https://www.softwareadvice.ie/software/75267/fullstory) — 4.6/5 (67 reviews) — Fullstory is a behavioral data platform that helps e-commerce, financial services, gaming, and SaaS businesses unders...
17. [Seller Assistant](https://www.softwareadvice.ie/software/424607/seller-assistant-app) — 4.8/5 (62 reviews) — Incredible Product Research Tool for Amazon Sellers is Seller Assistant. Finding and evaluating products for online a...
18. [Userpilot](https://www.softwareadvice.ie/software/108924/userpilot) — 4.6/5 (57 reviews) — Userpilot is a cloud-based software that helps businesses personalize the user interface (UI) and set up automated be...
19. [Microsoft Clarity](https://www.softwareadvice.ie/software/402208/microsoft-clarity) — 4.8/5 (57 reviews) — Microsoft Clarity is a tool that captures how visitors interact with websites. It is free, easy to use, and can be se...
20. [Glassbox](https://www.softwareadvice.ie/software/301833/glassbox) — 4.9/5 (54 reviews) — Glassbox is a digital experience analytics platform built for enterprise organizations in regulated industries, inclu...
21. [ConvertCart](https://www.softwareadvice.ie/software/162406/convertcart) — 4.8/5 (45 reviews) — ConvertCart is a website monitoring solution that helps businesses streamline processes related to a/b testing, funne...
22. [Heap](https://www.softwareadvice.ie/software/240492/heap) — 4.5/5 (42 reviews) — Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys,...
23. [Screeb](https://www.softwareadvice.ie/software/335937/screeb) — 4.5/5 (42 reviews) — Understand, Ask, Engage, and Guide Your Users, All In One Place. Screeb brings everything you need to elevate the pro...
24. [Totango](https://www.softwareadvice.ie/software/240462/totango) — 3.7/5 (33 reviews) — Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer suc...
25. [Planhat](https://www.softwareadvice.ie/software/108855/planhat) — 4.6/5 (28 reviews) — Planhat is a customer success solution that helps businesses use configurable workflows to streamline the entire cust...

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## Related Categories

- [Mobile Analytics Software](https://www.softwareadvice.ie/directory/4372/mobile-analytics/software)
- [Retail Management Software](https://www.softwareadvice.ie/directory/2025/retail-management/software)
- [Heatmap Software](https://www.softwareadvice.ie/directory/4234/heatmap/software)
- [AB Testing Software](https://www.softwareadvice.ie/directory/4727/ab-testing/software)
- [Web Analytics Tools](https://www.softwareadvice.ie/directory/4142/web-analytics/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4437/product-analytics/software> |
| en | <https://www.softwareadvice.com/product-analytics/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4437/product-analytics/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4437/product-analytics/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4437/product-analytics/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4437/product-analytics/software> |
| fr | <https://www.softwareadvice.fr/directory/4437/product-analytics/software> |

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Additionally, managers can set up triggers to display polls, capture visitors' activities and segment recordings based on browser, device, behavior, operating system and other criteria.\n\n\nLucky Orange facilitates integration with various third-party systems such as Joomla, Magento, Instapage, Shopify, Weebly and more. The product is available on monthly, annual and biennial subscriptions and support is extended via FAQs, documentation, live chat and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.softwareadvice.ie/software/324513/lucky-orange","@type":"ListItem"},{"name":"Pendo","position":4,"description":"Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables data analysts to track specific features and overall product usage across web and mobile applications.\n\nPendo allows team members to create and distribute surveys and polls to generate quantitative as well as qualitative insights into customer sentiments. The product roadmap module enables staff members to visualize product strategy and create plans based on multiple criteria, including features, timeline and segment. Additionally, it lets employees capture, prioritize and manage customer feature requests, facilitating product optimization and revenue generation processes.\n\nPendo offers integration with several third-party solutions, such as Algolia, Figma, HubSpot, Jira, Microsoft Teams, Slack, Salesforce and Tableau. Pricing is available on request and support is extended via live chat, documentation, FAQs phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e5c39a4-597b-49b5-90a1-1fb73392ac96.png","url":"https://www.softwareadvice.ie/software/165586/pendo","@type":"ListItem"},{"name":"Syft Analytics","position":5,"description":"Syft Analytics is the award-winning interactive & collaborative financial reporting tool. From simple reports through to integrated forecasts, businesses use Syft to create, collaborate and explore beautiful financial reports. With Syft’s AI-powered insights across every graph and report, you can go from data to decisions in no time.\n\nSyft seamlessly integrates with Xero, QuickBooks Online, Sage Business, Excel and Google Sheets, as well as Stripe, Square and Shopify, to transform your accounting and e-commerce data into actionable graphs, reports, and insights.\n\nGet peace of mind with access to our Security Center and SOC 2 Type I and Type II accreditations. Upskill your team quickly with live onboarding sessions and develop your knowledge with Syft Campus.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfcb145b-2289-4e8c-9759-15774f75e71d.png","url":"https://www.softwareadvice.ie/software/115065/syft-analytics","@type":"ListItem"},{"name":"Mixpanel","position":6,"description":"Mixpanel is a product analytics solution that helps businesses gain insights into audience behavior and track customer journeys. It enables managers to convert leads into customers, generate custom reports, build funnels, view top user flows, create cohorts in bulk and automate workflows via a unified platform.\n\nIt offers a variety of features such as A/B testing, audience targeting, conversion tracking, data visualization, statistical analysis and more. Mixpanel allows employees to create and manage campaigns and calculate conversion rates. Additionally, it lets administrators build custom dashboards, receive alerts for product updates and monitor products' key performance indicators (KPIs).\n\nMixpanel comes with an application programming interface (API), which facilitates integration with several third-party platforms such as AB Tasty, Alooma, Apptimize, Branch Metrics, Chartio, Google Cloud Platform, Intercom and more. The platform is available to users for free and on monthly subscriptions. Support is extended via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a3c5edd-0941-4a02-9ae5-9707657f84b3.jpeg","url":"https://www.softwareadvice.ie/software/367563/mixpanel","@type":"ListItem"},{"name":"Smartlook","position":7,"description":"Smartlook is a cloud- and mobile-based quantitative analytics solution that helps businesses of all sizes with user behavior and insights. Smartlook answers the ‘what’ and ‘why’ behind every user action. Primary features of the software include visitor recordings, event tracking, funnels and heatmaps.\n\n\nSmartlook provides the option of replaying video sessions to identify customers, see Javascript errors and share recordings within the team. It also features a visitor journey module, which helps users with app integration and recordings segmentation with right filters. Automated event tracking enables businesses to know how visitors perform certain tasks, and conversion funnels provide reports on leads.\n\n\nPrimarily used by industries including digital agencies, travel, gaming, health care, education and media, Smartlook provides support via documentation and email. It integrates with many platforms and tools including Google Analytics, Zendesk, Instapage, Intercom, Shopify, Gambio, Blogger, Magento and Google Tag Manager.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c2d4cdbc-006c-4fc4-9a93-e05fdc7cb5e6.png","url":"https://www.softwareadvice.ie/software/172537/smartlook","@type":"ListItem"},{"name":"Custify","position":8,"description":"Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, reduce churn rate and improve revenue, contract renewals, product adoption and more. The platform allows organizations to track the utilization of licenses and receive notifications about contract/trial expiration to enhance paid subscriptions and upselling opportunities.\n\n\nCustify includes custom playbooks, which enable teams to create personalized workflows for a variety of recurring tasks like renewal procedures, sending onboarding emails and assigning team members to accounts. It offers a host of features such as CSM ratings, 360-degree view, customer lifecycle tracking, historical records, and more. Additionally, managers can receive custom alerts via email or in-app notifications for incomplete onboardings, pending renewals or other events. \n\n\nCustify supports integrations with various third-party applications like Slack and Segment via APIs. Pricing includes monthly subscriptions and support is extended via email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26e4534a-67b3-4320-b047-5966458deddc.png","url":"https://www.softwareadvice.ie/software/148852/custify","@type":"ListItem"},{"name":"Contentsquare","position":9,"description":"Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue.\n\nOur cloud-based digital experience analytics platform tracks billions of digital interactions, and turns these digital behaviors into intelligent recommendations everyone can use to improve the customer experience, grow revenue and fuel innovation. \n\nFrom optimizing content to enhancing their experimentation performance, we equip teams with all the insight they need to make better, smarter, faster decisions for their website, mobile web or mobile native or hybrid app. \n\nFeatures include \n- Session Replay\n- Customer Journey Analysis\n- Zone-based Heatmaps\n- Merchandising Analysis\n- Mobile App Analysis \n- Impact Quantification \n- AI Insights\n- Struggle and Error Analysis \n- Web Performance Monitoring\n& more.\n\nContentsquare is trusted by more than 800+ clients across industries such as Retail, Financial Services, B2B, Travel, Leisure and Telecom for understanding which site elements are driving conversions, whether that is a transaction, sign up, site download & more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a15d6be5-9beb-4a71-81d6-f82a1ae3b62f.png","url":"https://www.softwareadvice.ie/software/317780/contentsquare","@type":"ListItem"},{"name":"Mouseflow","position":10,"description":"Mouseflow is a behavior analytics platform used to optimize website experiences towards improving conversions, perfect for UX professionals, Product Managers, Digital Marketers, startups, small businesses, and enterprises. With Mouseflow, you can find answers that traditional analytics tools can't by allowing you to watch your website visitors' sessions, build 6 types of heatmaps for all your pages automatically, set up funnels to watch where and why your visitors drop, use form analytics to improve your lead generation, and launch feedback campaigns to learn more about your visitors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bf374587-52ae-4515-b10a-dd15aaa4a8b1.png","url":"https://www.softwareadvice.ie/software/189193/mouseflow","@type":"ListItem"},{"name":"Whatfix","position":11,"description":"Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify pre-production simulation training, in-workflow guidance and support, and adoption analytics for continuous optimization, driving business outcomes from enterprise software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a522a079-45c7-4690-897c-93c735a29c17.png","url":"https://www.softwareadvice.ie/software/83106/whatfix","@type":"ListItem"},{"name":"Canny","position":12,"description":"Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to existing user accounts, group similar requests together, discuss ideas with internal teams and let customers vote in by adding them to private boards. \n\n\nFeatures of Canny include customizable branding, API, webhooks, reporting, feature request tracking. idea management, public roadmapping and more. Users can maintain a changelog of all product updates and filter by label IDs to display logs specific to separate products. Additionally, it allows teams to synchronize project updates or statuses across systems and notify customers about upcoming features. \n\n\nCanny facilitates integration with several third-party applications such as Zapier, Slack, Intercom, Zendesk, Salesforce, Jira, GitHub, Segment, Microsoft Teams, and more. Pricing is available on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27e17e60-2465-4fb1-a234-b9149d8127d4.png","url":"https://www.softwareadvice.ie/software/117543/canny","@type":"ListItem"},{"name":"Segment","position":13,"description":"Segment is a customer data management platform that can collect and control customer data from mobile and web apps to provide a comprehensive data toolkit for marketing, product, and engineering teams. With Segment, teams can easily view customer behavioral data across multiple channels and standardize data points using a shared data dictionary. With over 300 pre-built integrations, Segment can integrate with multiple systems to connect and unify customer data for product analytics, A/B testing, marketing, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ebeda7bc-49d8-4ece-ab0b-6434a893086a.png","url":"https://www.softwareadvice.ie/software/384327/segment","@type":"ListItem"},{"name":"UserVoice","position":14,"description":"UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. \n\n\nWith a customizable feedback portal, in-app widget and direct integrations with various email clients, CRM or support tools, customers and internal team members can share feedback at any time.\n\n\nThe UserVoice platform allows users to manage feedback in a single view, analyze data to make product decisions based on customer demographics, sales data or customer satisfaction and close the loop with both internal stakeholders and customers.\n\n\nProduct managers, product executives and customer advocates at SaaS and software companies can use UserVoice for product improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71f58da8-9fef-45a4-a999-aa2004c64f3f.png","url":"https://www.softwareadvice.ie/software/147022/uservoice","@type":"ListItem"},{"name":"Amplitude","position":15,"description":"Amplitude is a product analytics platform that helps businesses to track visitors with the help of collaborative analytics. The platform uses behavioral reports to understand users' interactions with products and provides insights to accelerate work on a real-time basis. It helps businesses grow by using conversion and retention metrics.  \n\n\nAmplitude’s features include insights into customer experience, growth engine (beta) for product iteration, creating product portfolios, and SQL access for custom queries. The behavioral platform helps in creating a 360-degree view across the customers' journey. Its growth engine generates hypotheses data by observing customer behavior while also amplifying winning features and campaign ideas.\n\n\nAmplitude provides features including the ability to set product strategy, improve user engagement, optimize conversion and drive retention. These solutions help in measuring the impact of experiments and new releases. Additionally, it benchmarks new features against old ones.\n\n\nAmplitude integrates with third-party software and platforms such as Adjust, Amazon, AppsFlyer, Apptimize, Branch, Google Play, Iterable, iTunes, Kochava, Leanplum and mParticle.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/14384514-4f61-4993-8c04-7968fa1ebfb0.png","url":"https://www.softwareadvice.ie/software/76608/amplitude","@type":"ListItem"},{"name":"Fullstory","position":16,"description":"Fullstory is a behavioral data platform that helps e-commerce, financial services, gaming, and SaaS businesses understand how users interact with their web and mobile products. It serves teams of all sizes, from startups and small teams to large enterprises.\n\nThe software is cloud-based and accessible via browser, with options to export behavioral data to customer-managed data warehouses such as Snowflake and Google BigQuery.\n\nCore features include session replay, heatmaps, click maps, conversion funnels, and autocapture of user interactions with no manual tagging required. Frustration signals like rage clicks are detected automatically. In-app guides, product tours, NPS, and surveys help teams engage users directly. AI-powered tools surface conversion opportunities, summarize sessions, and detect anomalies without manual investigation. Mobile app analytics and workforce analytics for internal tools are also included.\n\nProduct, engineering, marketing, and support teams can use Fullstory to identify friction points and align around shared behavioral data. Integrations are available with Salesforce, Snowflake, Google BigQuery, Segment, Zapier, and other platforms.\n\nPrivacy controls include a private-by-default data capture mode, with SOC 2 and ISO 27001 certifications. Support is available through a knowledge base, and a free plan is offered for individuals and small teams.","image":"https://images.g2crowd.com/uploads/product/image/7c9a73590d298181d8d2df5c933c8f93/fullstory.png","url":"https://www.softwareadvice.ie/software/75267/fullstory","@type":"ListItem"},{"name":"Seller Assistant","position":17,"description":"Incredible Product Research Tool for Amazon Sellers is Seller Assistant. Finding and evaluating products for online arbitrage and wholesale is beneficial. With only one click, locate profitable products and save your findings to Google Sheets.\n\nThe Seller Helper App is a resource for finding products for drop shipping, wholesale, and online arbitrage on Amazon. Locate High-Profitable Products with the Seller Helper App's Powerful Analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f13540d5-0ee6-4f78-a0d0-60bbf456aa2f.png","url":"https://www.softwareadvice.ie/software/424607/seller-assistant-app","@type":"ListItem"},{"name":"Userpilot","position":18,"description":"Userpilot is a cloud-based software that helps businesses personalize the user interface (UI) and set up automated behavior-driven triggers to improve product adoption and customer onboarding processes. Managers can segment users based on specific attributes or in-app events and create multilingual walkthroughs, tips or hints to improve clients' overall experience.\n\n\nEnterprises can build experiences by adding custom triggers or conditions and preview them across staging/production environments. It allows administrators to perform A/B testing on in-app experiences, set up milestones for clients and track users' engagement rates via actionable analytics. Additionally, professionals can create net promoter score (NPS) surveys, customize them according to organizational requirements and generate scores to determine clients' satisfaction rates with the product.\n\n\nUserpilot facilitates integration with several third-party applications including Google Analytics, Amplitude, Intercom and Segment. Pricing is available on monthly or annual subscriptions and support is extended via documentation, phone and an inquiry form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9b9dc00b-b94e-45c2-b4b2-693c14c306a4.png","url":"https://www.softwareadvice.ie/software/108924/userpilot","@type":"ListItem"},{"name":"Microsoft Clarity","position":19,"description":"Microsoft Clarity is a tool that captures how visitors interact with websites. It is free, easy to use, and can be set up quickly.\n\nThe tool provides heatmaps that highlight the page areas that drive the most visitor engagement.\n\nMicrosoft Clarity can be used to find out what website elements are working, learn what needs to be fixed, and test new ideas or upgrades.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da96fad9-089b-48e3-a7ca-f2e17f00c972.png","url":"https://www.softwareadvice.ie/software/402208/microsoft-clarity","@type":"ListItem"},{"name":"Glassbox","position":20,"description":"Glassbox is a digital experience analytics platform built for enterprise organizations in regulated industries, including financial services, retail, travel, and telecommunications. Glassbox captures and replays every user session across web and mobile applications, giving teams a complete view of how customers interact with digital products. Core features include session replay, heatmaps, funnel analysis, crash analytics, and AI-assisted struggle detection, which helps teams identify where users encounter friction and drop off. Product, UX, and customer experience teams can use these insights to prioritize improvements and resolve technical issues faster. The platform is cloud-based and designed to meet strict compliance and data privacy requirements, making it suitable for organizations that handle sensitive customer data. Support is available through a dedicated customer success team, an online knowledge base, and direct account management for enterprise clients.","image":"https://images.g2crowd.com/uploads/product/image/526503459c23a2b855b4fe2a0526aa48/glassbox.png","url":"https://www.softwareadvice.ie/software/301833/glassbox","@type":"ListItem"},{"name":"ConvertCart","position":21,"description":"ConvertCart is a website monitoring solution that helps businesses streamline processes related to a/b testing, funnel analytics, click tracking, personalization campaigns, and more on a centralized platform. It allows team members to utilize the built-in segmentation engine to personalize website experience based on location, behavior, device, and visit frequency. \n\nConvertCart enables staff members to utilize the on-site messaging tool to gain insights into exit intent, distribute time-bound offers, and set up email opt-in, optimizing overall visitor engagement. It lets employees simplify product discovery for end-users via intelligent search, product selection wizard, and product recommendations. Additionally, supervisors can conduct surveys, generate heat maps, and manage click tracking to gain insights into overall website performance.\n\nConvertCart facilitates integration with several third-party solutions, such as WooCommerce, BigCommerce, Shopify, OpnCart, SquareSpace, and more. Pricing is available on request and support is extended via email, phone, FAQs, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d5f29d6-72bf-4a7f-a2a0-5d5af7726a87.png","url":"https://www.softwareadvice.ie/software/162406/convertcart","@type":"ListItem"},{"name":"Heap","position":22,"description":"Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight.\n\nGet complete data with a single snippet that automatically captures the entire digital experience of every user on your product or site — no engineering needed. You'll get the most complete dataset on the market, governed and organized for maximum usage.\n\nOur advanced data science capabilities alert you to key moments of friction and opportunity in your digital experience—even on user behaviors you haven’t been following. It’s an industry-first way to uncover the hidden gems that lead to the biggest business results.\n\nGet full context on every user action with integrated session replay. Heap directs you to the exact point in a session that you care about, saving you time and effort. Fully understand why users do what they do & instantly see what the fix is.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1cdbe2e-1d45-4fee-833f-356677cbf71e.webp","url":"https://www.softwareadvice.ie/software/240492/heap","@type":"ListItem"},{"name":"Screeb","position":23,"description":"Understand, Ask, Engage, and Guide Your Users, All In One Place.\n\nScreeb brings everything you need to elevate the product experience — observe user behavior through session replays, gather insights with surveys, analyze data with AI, and guide users with product tours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0befc8ed-4258-4d78-ac42-ea27b360f6d8.png","url":"https://www.softwareadvice.ie/software/335937/screeb","@type":"ListItem"},{"name":"Totango","position":24,"description":"Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer success, adoption, retention and expansion by managing all post-sales activities. It increases the conversion rate by collecting customer information, monitors data for meaningful customer health changes and drives proactive engagement by customer success teams.\n\n\nTotango’s Spark helps users understand customers’ health scores, usage and status. It helps in the optimization of customer operations using scorecards and communication templates, and also by continuous tests of changing expectations of customers. Totango also offers Zoe, which works in three steps. It accesses the information, creates participation and takes action to benefit the customers.\n\n\nTotango’s solution partners include SAP, ServiceNow, Salesforce, Slack and Perkville. Its implementation partners include Deloitte, PwC and Satrix Solutions. Its integration partners include Dropbox, Segment and GoodData.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d7d2162-76f3-4042-b88a-f1d7dd6f1b2c.png","url":"https://www.softwareadvice.ie/software/240462/totango","@type":"ListItem"},{"name":"Planhat","position":25,"description":"Planhat is a customer success solution that helps businesses use configurable workflows to streamline the entire customer management lifecycle, from onboarding to reviews and renewals. The task management functionality enables employees to automatically generate tasks for events and activities with details, such as description, checklist, custom tags and due dates.\n\n\nPlanhat's health score module allows staff members to analyze data across product lines, customer segments and lifecycle phases to identify risks and opportunities. Team members can centralize communication processes, assign emails, add comments and filter customer interactions, among other operations using the internal inbox. Additionally, it provides a separate customer portal, which enables professionals to collaborate and share success plans, usage reports and custom playbooks.\n\n\nPlanhat comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions, including Zapier, Zendesk, Jira and Slack. It is available on monthly subscriptions and support is extended via documentation, live chat and FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3232b22-4e80-4c47-8d18-baac27684e63.png","url":"https://www.softwareadvice.ie/software/108855/planhat","@type":"ListItem"}],"numberOfItems":25}
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