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description: Discover the best SMS Survey Software in Ireland. Compare top SMS Survey Software tools with customer reviews, pricing and free demos.
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title: Best SMS Survey Software in Ireland - 2026 Reviews, Pricing & Demos
---

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# SMS Survey Software

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## Products

1. [QuestionPro](https://www.softwareadvice.ie/software/153082/questionpro) — 4.8/5 (544 reviews) — QuestionPro is a cloud-based survey and research platform that enables users to create, distribute and analyze survey...
2. [Alchemer](https://www.softwareadvice.ie/software/90244/surveygizmo) — 4.5/5 (393 reviews) — Alchemer is an enterprise-level customer experience and feedback management platform that helps organizations collect...
3. [EZ Texting](https://www.softwareadvice.ie/software/175675/ez-texting) — 4.5/5 (273 reviews) — EZ Texting is an SMS marketing software designed for businesses to send mass text messages and MMS messages to their ...
4. [SlickText](https://www.softwareadvice.ie/software/167722/slicktext) — 4.8/5 (271 reviews) — SlickText helps businesses build valuable customer relationships through personalized, targeted text messages. Our pl...
5. [TXT180](https://www.softwareadvice.ie/software/48821/txt180) — 4.7/5 (264 reviews) — TXT180 is a cloud-based SMS marketing solution designed for businesses of all sizes. It offers messaging templates, m...
6. [Textmagic](https://www.softwareadvice.ie/software/156769/textmagic) — 4.6/5 (260 reviews) — Textmagic is a platform designed for business text messaging and email communication. It enables companies to send SM...
7. [SimpleTexting](https://www.softwareadvice.ie/software/48857/simpletexting) — 4.7/5 (249 reviews) — SimpleTexting is an SMS marketing and business texting platform designed for teams that want an easy, reliable way to...
8. [JustCall](https://www.softwareadvice.ie/software/75453/justcall) — 4.1/5 (225 reviews) — JustCall is a cloud-based communication platform designed for sales teams, support teams, and contact centers ranging...
9. [Avochato](https://www.softwareadvice.ie/software/167383/avochato) — 4.7/5 (135 reviews) — Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer re...
10. [TextP2P](https://www.softwareadvice.ie/software/90076/textp2p) — 5.0/5 (129 reviews) — TextP2P is the ultimate text messaging platform for sending bulk campaigns, automated messages, and having 2-way conv...
11. [SurveySparrow](https://www.softwareadvice.ie/software/116049/surveysparrow) — 4.4/5 (123 reviews) — SurveySparrow is a cloud-based experience management platform that helps small to mid-sized businesses across industr...
12. [Trumpia](https://www.softwareadvice.ie/software/241604/trumpia) — 4.5/5 (120 reviews) — Trum·pia was founded in 2006 and has long been ranked \#1 in SMS marketing by Forbes because of our ease-of-use, promp...
13. [Sinch Engage](https://www.softwareadvice.ie/software/149509/sinch-engage) — 4.4/5 (97 reviews) — Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With sup...
14. [ClickSend](https://www.softwareadvice.ie/software/180988/clicksend) — 4.3/5 (93 reviews) — ClickSend: A simple, battle-tested SMS API built for developers. Ship messaging features in minutes with a clean API,...
15. [Mobile Text Alerts](https://www.softwareadvice.ie/software/350391/mobile-text-alert) — 4.5/5 (86 reviews) — Mobile Text Alerts is an online SMS marketing platform that helps businesses of all sizes send bulk text messages to ...
16. [Zonka Feedback](https://www.softwareadvice.ie/software/165274/zonka-feedback) — 4.8/5 (68 reviews) — Zonka Feedback is an AI-powered customer feedback and experience management platform serving small businesses to larg...
17. [Delighted](https://www.softwareadvice.ie/software/166708/delighted) — 4.8/5 (57 reviews) — Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises g...
18. [GetFeedback](https://www.softwareadvice.ie/software/266521/getfeedback) — 4.6/5 (53 reviews) — With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the cu...
19. [Pony Express HQ](https://www.softwareadvice.ie/software/78492/pony-express-hq) — 4.7/5 (53 reviews) — Pony Express HQ is a text message marketing platform that helps small businesses, clubs, non-profits dispensaries and...
20. [DialMyCalls](https://www.softwareadvice.ie/software/86228/dialmycalls) — 4.8/5 (51 reviews) — DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text ...
21. [Heymarket](https://www.softwareadvice.ie/software/261595/heymarket) — 4.5/5 (47 reviews) — Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a t...
22. [websms](https://www.softwareadvice.ie/software/389651/link-messaging) — 4.9/5 (37 reviews) — LINK Mobility is known as a competence centre for mobile customer communication via SMS, WhatsApp, RCS, chatbot and m...
23. [ROUTEE](https://www.softwareadvice.ie/software/369184/routee) — 4.0/5 (23 reviews) — Routee is a cloud-based platform designed to help businesses of all sizes manage the entire workflow of SMS marketing...
24. [TrueDialog](https://www.softwareadvice.ie/software/172696/TrueDialog) — 4.8/5 (21 reviews) — Enterprise teams have long trusted TrueDialog to solve the hardest problem in business messaging: getting the right m...
25. [UltraSMSScript](https://www.softwareadvice.ie/software/100460/ultrasmsscript) — 4.9/5 (14 reviews) — UltraSMSScript is a self-hosted SMS software designed to serve advertisement/media agencies, startups, marketing prov...

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## Related Categories

- [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software)
- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software)
- [Auto Dialer Software](https://www.softwareadvice.ie/directory/1564/auto-dialer/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4444/sms-survey/software> |
| en | <https://www.softwareadvice.com/sms-survey/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4444/sms-survey/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4444/sms-survey/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4444/sms-survey/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4444/sms-survey/software> |
| fr | <https://www.softwareadvice.fr/directory/4444/sms-survey/software> |

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Omnichannel feedback tools capture input from websites, mobile apps, email, SMS, and third-party platforms, so organizations can meet customers wherever they are rather than relying on a single channel.\n\nBeyond traditional survey feedback, Alchemer also helps multi-location brands manage their online reputation and local visibility. This includes monitoring and responding to reviews at scale across hundreds or thousands of locations, keeping business listings accurate and consistent across Google, Apple Maps, and 70+ other directories, and publishing SEO-optimized local landing pages that drive location-based search traffic and conversions. This brings solicited feedback (surveys) and unsolicited feedback (public reviews) together in one platform, rather than requiring separate tools for each.\n\nAI is embedded throughout the platform rather than bolted on as a single feature. AI-powered sentiment analysis automatically scores and categorizes open-text feedback, surfacing themes and emerging issues without manual tagging. AI also assists with drafting review responses at scale, summarizing large volumes of feedback into digestible insights, and powering role-specific dashboards so different teams see the data that matters most to them. Workflow automation routes feedback and reviews to the appropriate teams automatically, enabling timely follow-up and closed-loop resolution.\n\nAlchemer integrates with a broad range of business systems, including CRM, helpdesk, and marketing platforms, allowing feedback and reputation data to flow into the tools teams already use rather than living in a silo. Dashboards and reporting present this data in accessible, role-based formats so teams can identify trends, track performance over time, and make informed decisions quickly.\n\nAlchemer supports business functions including customer experience management, digital experience optimization, market research, product management, reputation management, marketing, and employee experience programs, helping organizations create surveys, reach diverse audiences, manage online reputation, and analyze feedback efficiently, all from a single platform.\n\nKey competitive advantages:\n\nEnterprise capability without enterprise cost or complexity. Alchemer delivers the depth of functionality organizations expect from large-scale CX platforms, including advanced logic, robust integrations, and AI-powered analysis, without the extended implementation timelines, specialized administrator requirements, or premium pricing tiers often associated with enterprise CX suites.\n\nFast time to value. Organizations can launch surveys, feedback programs, and reputation monitoring quickly rather than spending months on setup, so teams see actionable insights sooner.\n\nReal human support at every plan level. Unlike vendors that reserve dedicated support for top-tier contracts, Alchemer provides responsive human support across its plans, so customers aren't left navigating complex issues through self-service alone.\n\nA unified feedback and reputation platform. Most organizations manage solicited feedback (surveys) and unsolicited feedback (reviews) with separate tools from separate vendors. Alchemer consolidates both into one platform, reducing vendor sprawl, simplifying reporting, and giving teams a more complete view of the customer voice.\n\nFlexibility to scale. The platform serves organizations from mid-market through enterprise, with configurability that supports both simple feedback programs and complex, multi-team, multi-location deployments as needs grow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26df9a35-eee1-41ff-b7c2-a809629fc110.png","url":"https://www.softwareadvice.ie/software/90244/surveygizmo","@type":"ListItem"},{"name":"EZ Texting","position":3,"description":"EZ Texting is an SMS marketing software designed for businesses to send mass text messages and MMS messages to their audiences. It supports organizations across industries such as retail, healthcare, education, nonprofits, real estate, and eCommerce that use text messaging to communicate with customers, employees, or supporters.\n\nThe platform includes features such as bulk SMS capabilities for sending messages to large groups, MMS messaging with an integrated editor, and two-way conversational texting. Text automation and workflows allow users to create personalized customer journeys with follow-ups based on recipient engagement. Built-in compliance tools help capture opt-in consent, provide STOP links, and align with industry regulations for safe message delivery.\n\nEZ Texting offers tools for growing subscriber lists, including unlimited contacts and opt-in options. Visual campaign planning features enable users to schedule texts and organize marketing efforts. Reporting and analytics provide insights into performance metrics to refine text marketing strategies. High deliverability standards are maintained through registration and monitoring to ensure messages reach recipients effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cdf342c7-5c4a-4ec6-9d36-3b2d39de9e21.png","url":"https://www.softwareadvice.ie/software/175675/ez-texting","@type":"ListItem"},{"name":"SlickText","position":4,"description":"SlickText helps businesses build valuable customer relationships through personalized, targeted text messages. Our platform has powered over 124,000 text message programs since 2011. With easy-to-use marketing tools, automated workflows, and smarter analytics, you're empowered to grow your list, drive conversions, and meet your revenue goals — faster than ever. Whether you're new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/50a2170f-8072-4f04-8f66-1bea4ed62a65.png","url":"https://www.softwareadvice.ie/software/167722/slicktext","@type":"ListItem"},{"name":"TXT180","position":5,"description":"TXT180 is a cloud-based SMS marketing solution designed for businesses of all sizes. It offers messaging templates, mobile send management, a web widget, contact management and message forwarding functionalities within a suite.\n\nTXT180 features an autoresponder, which sends text messages to the customers once they have signed up for a campaign. Users can also create alternate messages for customers who sign up again after opting out of a service. The product also features a text message scheduler, which allows users to schedule text messages on a daily, weekly, monthly and quarterly basis.\n\nTXT180 also features Text2Vote, which allows users to create a voting campaign and request votes using SMS replies. The product also features live graph reporting, where users can track the the number of opt-ins with the help of custom URLs. This also enables users to track voting statistics for their Text2Vote campaigns.\n\nTXT180 offers phone and email support to customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6ef5712-1953-4360-8fd4-ad636a64401f.png","url":"https://www.softwareadvice.ie/software/48821/txt180","@type":"ListItem"},{"name":"Textmagic","position":6,"description":"Textmagic is a platform designed for business text messaging and email communication. It enables companies to send SMS and email campaigns while managing conversations across various channels. The platform supports tasks such as marketing, customer support, notifications, and internal communication.\n\nFeatures include mass texting with scheduling, two-way SMS chat, and email campaign management with tracking for message opens and clicks. It offers options for toll-free and 10DLC numbers, as well as the ability to use existing CPaaS provider numbers. A unified inbox allows teams to manage conversations across SMS, email, live chat, and social media channels such as WhatsApp, Facebook, and Instagram.\n\nThe platform includes tools to help businesses comply with carrier regulations and anti-spam laws, along with automatic opt-out management. Additional features include voice call functionality with custom greetings and call forwarding, as well as contact management tools with dynamic fields for personalization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8939418a-2ba8-4434-99bc-35fb54413807.png","url":"https://www.softwareadvice.ie/software/156769/textmagic","@type":"ListItem"},{"name":"SimpleTexting","position":7,"description":"SimpleTexting is an SMS marketing and business texting platform designed for teams that want an easy, reliable way to communicate by text—without needing technical expertise or complex setup. It’s a strong fit for small businesses, growing teams, and larger organizations that rely on texting to reach customers, employees, or members quickly.\n\nSimpleTexting makes it easy to send mass SMS and MMS messages, manage two-way conversations, and stay responsive in real time. From marketing promotions and event updates to appointment reminders, alerts, and internal notifications, teams can handle everyday communication from one simple dashboard. Features like scheduled messages, autoresponders, contact segmentation, and message personalization help reduce manual work while keeping outreach relevant and timely.\n\nFor teams with more advanced needs, SimpleTexting also offers API access and integrations that allow texting to fit into existing workflows. Built-in opt-in and unsubscribe management supports responsible messaging practices, giving teams peace of mind as they scale their programs.\n\nSimpleTexting is accessible via a web-based platform and mobile app for iOS and Android, so conversations can continue even when teams are away from their desks. Users also benefit from helpful templates, messaging resources, and hands-on customer support available seven days a week by phone, chat, and email.\n\nOverall, SimpleTexting is ideal for organizations that want a practical, flexible texting solution that’s easy to adopt, dependable at scale, and backed by real human support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/30975915-f53b-4966-8866-bab2b80ee2da.jpeg","url":"https://www.softwareadvice.ie/software/48857/simpletexting","@type":"ListItem"},{"name":"JustCall","position":8,"description":"JustCall is a cloud-based communication platform designed for sales teams, support teams, and contact centers ranging from small businesses to large enterprises. It serves industries including insurance, real estate, healthcare, financial services, education, and home services.\n\nCore features include voice calling with IVR, call routing, and queues; power, predictive, and parallel dialers; SMS, MMS, and WhatsApp messaging; and local or toll-free numbers across 70+ countries. AI tools handle inbound and outbound calls around the clock, qualify leads, book meetings, and route inquiries without human involvement. Every call is automatically scored and transcribed, giving managers sentiment data and coaching notes without manual review. A visual workflow builder connects voice, SMS, email, and WhatsApp into automated sequences. Over 70 native integrations sync calls, texts, and notes directly into CRMs and helpdesks including Salesforce, HubSpot, and Zendesk, with no manual logging required.\n\nJustCall is accessible via web browser, desktop apps for Windows and Mac, and mobile apps for iOS and Android. No on-premises deployment is available. The platform meets SOC 2 Type II, HIPAA, ISO 27001, GDPR, and PCI DSS compliance standards. Support is available through a knowledge base, live chat, and email.","image":"https://images.g2crowd.com/uploads/product/image/cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png","url":"https://www.softwareadvice.ie/software/75453/justcall","@type":"ListItem"},{"name":"Avochato","position":9,"description":"Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product caters to a variety of industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services and e-commerce.\n\nAvochato features review management, which allows users to create campaigns for review acquisition. Users can solicit reviews from customers using links to their reviews accounts, such as Yelp! And Google Reviews. Users can also request feedback on their products and services via text messages. Avochato also provides the real-time net promoter score (NPS) based on customer reviews and ratings.\n\nAvochato is available both in cloud-based and on-premise deployment options, and it also offers a mobile app for iPhones and Android devices. The product also integrates with different business systems, such as Slack for project management, Desk.com for help desk ticketing, Salesforce CRM and Office 365.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/937f05f3-8717-4b38-9a29-b161863967df.png","url":"https://www.softwareadvice.ie/software/167383/avochato","@type":"ListItem"},{"name":"TextP2P","position":10,"description":"TextP2P is the ultimate text messaging platform for sending bulk campaigns, automated messages, and having 2-way conversations with your customers. Use Text messaging, email, and ringless voicemail all in one easy to use and affordable platform.\n\nTextP2P Helps thousands of small to mid-sized businesses in the US & Canada use text messaging services to communicate with their customers, getting a 98% open rate in under 3 minutes! Our user friendly platform is extremely affordable and easy to use, and we offer a 14 day free trial with a valid credit card.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/56414f30-1b7d-4d7d-ac9c-64eb7da2bb9d.png","url":"https://www.softwareadvice.ie/software/90076/textp2p","@type":"ListItem"},{"name":"SurveySparrow","position":11,"description":"SurveySparrow is a cloud-based experience management platform that helps small to mid-sized businesses across industries collect, analyze, and act on customer and employee feedback. The platform supports conversational surveys, NPS tracking, offline data collection, and recurring surveys to monitor trends over time. SurveySparrow also includes tools for managing customer touchpoints and automating follow-ups based on responses. Teams can share surveys via email, web links, or embedded forms, and view results through real-time dashboards and reports. Support is available through email, live chat, and a knowledge base with guides and tutorials.","image":"https://images.g2crowd.com/uploads/product/image/9555f8ccbd59ce212c70217f38c7af40/surveysparrow.png","url":"https://www.softwareadvice.ie/software/116049/surveysparrow","@type":"ListItem"},{"name":"Trumpia","position":12,"description":"Trum·pia was founded in 2006 and has long been ranked #1 in SMS marketing by Forbes because of our ease-of-use, prompt support, and one-of-a-kind automation that scales your business. \n\nMore than just easy or simple, Trum·pia is the smartest way to engage audiences, save time, and personalize customer journeys with targeting. Our unexpectedly low pricing includes everything and doesn't bury charges in the fine-print. \n\nWith Trum·pia, you’re not just buying technology, you’re hiring our team to help you get the most out of texting and automation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/92694527-aeff-4b75-b3b8-2173441a4a42.png","url":"https://www.softwareadvice.ie/software/241604/trumpia","@type":"ListItem"},{"name":"Sinch Engage","position":13,"description":"Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With support for SMS, MMS, RCS, and WhatsApp, we help you connect with your customers on the channels they love—boosting engagement, sales, and loyalty. Get global reach, 100% security and compliance, and 24/7 support.  \n\n

Thousands of top brands use us to send and automate marketing, sales, and customer support messages. Whether you want to send promo text campaigns, lead nurture, abandoned cart follow-ups, appointment reminders, or anything in-between—we have all the features you need:  \n- Simple, visual campaign builder \n- Bulk SMS \n- Automated texts \n- Two-way chat \n- Email-to-text  \n- Unified team inbox \n- Templates \n- AI writing assistant \n- Analytics & delivery reports \n- Industry-leading deliverability  \n\nWe also directly integrate with top CRMs and software like HubSpot, Salesforce, Zoho CRM, NetSuite, Zapier, Workato, and more—making it easy to add messaging into your existing workflow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c165b27-f956-4a73-99c0-1a784ae02403.png","url":"https://www.softwareadvice.ie/software/149509/sinch-engage","@type":"ListItem"},{"name":"ClickSend","position":14,"description":"ClickSend: A simple, battle-tested SMS API built for developers.\nShip messaging features in minutes with a clean API, reliable infrastructure and zero lock-ins.\n\nWhy devs and sysadmins trust us:\n- Direct carrier routes to 190+ countries — no middleman \n- 99.95%+ uptime, low latency, high throughput\n- Billions of messages delivered globally\n- Pay-as-you-go pricing — no contracts\n- 24/7 support from people who actually understand APIs \n\nWorks the way you code: Integrate via REST API, use pre-built SDKs (PHP, Python, Ruby, Node.js, C#), or trigger via webhooks. Already using Zapier, Make, or Power Automate? We've got you covered with pre-built integrations ready to go.\n\nIt works straight out of the box — and keeps working when you scale from 100 to 100 million messages.\n\nNo lock-ins. No fuss. Just reliable SMS infrastructure you can trust.\n\nPerfect for: 2FA, alerts, monitoring notifications, transactional messaging, user onboarding flows and anything else that needs to reach people fast.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/30384504-2dda-4022-aeed-7f4a4bb153f1.png","url":"https://www.softwareadvice.ie/software/180988/clicksend","@type":"ListItem"},{"name":"Mobile Text Alerts","position":15,"description":"Mobile Text Alerts is an online SMS marketing platform that helps businesses of all sizes send bulk text messages to customers. The platform comes with a centralized inbox, which lets users view subscribers' replies on campaigns, engage with clients in two-way conversations and respond to questions.\n\n\nFeatures of Mobile Text Alerts include picture messaging, drip campaigns, group creation, automated replies, mobile surveys and more. Businesses can utilize reply-forwarding capabilities, which lets representatives send customers' responses to mobile devices and engage in conversation with subscribers using phones. Additionally, it provides text-in to subscriber module for customers to receive updates on business services by sending a single word text.\n\n\nMobile Text Alerts comes with an application programming interface, which lets businesses integrate the system with Zapier, Mailchimp, ActiveCampaign, ClickFunnels and more. Pricing is available on monthly subscriptions and support is extended via","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2a1aa6cf-efdd-457d-8421-f955680bfd69.jpeg","url":"https://www.softwareadvice.ie/software/350391/mobile-text-alert","@type":"ListItem"},{"name":"Zonka Feedback","position":16,"description":"Zonka Feedback is an AI-powered customer feedback and experience management platform serving small businesses to large enterprises across industries such as retail, healthcare, hospitality, and SaaS. The software is deployed cloud-based, making it accessible from any device without installation. Zonka Feedback helps organizations collect feedback through surveys delivered via email, SMS, in-app, kiosk, and QR code channels. Core features include real-time response tracking, sentiment analysis, Net Promoter Score (NPS) measurement, Customer Satisfaction (CSAT) scoring, and automated follow-up workflows. Teams can use detailed analytics and reporting dashboards to spot trends and act on customer insights quickly. Integrations with popular CRM and helpdesk tools allow feedback data to flow into existing workflows. Support is available via email, live chat, and a knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/d51fa28349d72eabc134714f1a0f7744/zonka-feedback.png","url":"https://www.softwareadvice.ie/software/165274/zonka-feedback","@type":"ListItem"},{"name":"Delighted","position":17,"description":"Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and analyze customer feedback by conducting surveys across multiple platforms. Users can evaluate customer satisfaction through Net Promoter Score (NPS), CSAT score, 5-star ratings, smileys and emoji reactions.\n\nEnable teams at every journey stage - from sales through support - to gather feedback via email, website, SMS text, in-app, and in-person kiosk. URL link surveys can be used in email signatures, chats, social media or printed materials. Schedule surveys and ensure verified delivery using DKIM, SPF and DMARC authentication methods.\n\nCustomers receive custom thank you messages after submission with next steps to close the loop. Real-time role-based dashboarding, pre-built reports, and AI-driven survey text analysis speed up feedback analysis, surfacing insights that require action.\n\nDelighted offers integration with third-party applications such as Intercom, Shopify, Slack, Klaviyo, Zendesk, Chatdesk and more. It comes with mobile applications for iOS and Android. It is available on yearly subscriptions with plans of all sizes, from free to enterprise. Support is provided via email, self-serve documentation, tutorial videos, and live consultation with a customer experience expert.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ec7acc3-8287-4db3-a093-dfec534158c2.png","url":"https://www.softwareadvice.ie/software/166708/delighted","@type":"ListItem"},{"name":"GetFeedback","position":18,"description":"With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the customer journey. This solution provides more context into surveys and pushes feedback into Salesforce to measure valuable metrics like NPS, CSAT, or CES.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc968c99-21e4-4ff3-b402-08433c48ab3c.png","url":"https://www.softwareadvice.ie/software/266521/getfeedback","@type":"ListItem"},{"name":"Pony Express HQ","position":19,"description":"Pony Express HQ is a text message marketing platform that helps small businesses, clubs, non-profits dispensaries and communities send and receive messages. The platform can be accessed from any mobile device, computer or tablet to send reminders, notifications, alerts, confirmation or marketing messages.\n\nPrimary features of Pony Express HQ include cross posting, contact syncing, group SMS, real-time messaging, MMS, scheduling, message templates, URL link tracking, integrated forms and customization. Additionally, the solution enables users to segment audience by creating keywords and setting up automated responses. \n\nPony Express HQ allows users to add subscribers by syncing contacts or uploading a CSV file with existing applications such as Outlook or Gmail. Pricing of the product is based on credits and support is extended via email, phone, online chat and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8bc4eb54-3004-446a-a9f7-1b21e6a49e3e.jpeg","url":"https://www.softwareadvice.ie/software/78492/pony-express-hq","@type":"ListItem"},{"name":"DialMyCalls","position":20,"description":"DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module lets enterprises gain insights into delivered/undelivered text messages and call answered status for voice broadcasts.\n\n\nDialMyCalls includes a contact management system, which lets organizations add, modify or delete contacts or create groups for sending targeted messages. Its contact labels feature allows users to add multiple phone numbers/emails to a single contact and create tags such as mobile, work and secondary. Additionally, its mass notification portal offers a self-managed system, which enables members to sign-up for alerts.\n\n\nDialMyCalls integrates with various third-party applications such as Eventbrite, Google Calendar, HubSpot, iContact, MailChimp and Salesforce. The product is available on monthly subscriptions or usage-based pricing and support is extended via phone, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea12582c-096d-4d9a-af42-6a68608a1d5a.png","url":"https://www.softwareadvice.ie/software/86228/dialmycalls","@type":"ListItem"},{"name":"Heymarket","position":21,"description":"Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a text messaging app that allows users to schedule and manage communications with customers. Native apps are available for iPhone, Android and desktop web browsers.\n\n\nMultiple team members can share a single phone number for text messaging. Users can send and reply to texts from landline, toll free and VoIP numbers. Messages can include photos, text, and information about contacts such as first names, and users can also schedule meetings and set follow-up reminders.\n\n\nA series of messages can be sent to customers on a set schedule or triggered as part of welcome campaigns, feedback campaign and more. Teams can share contacts, notes, lists and message templates. Chats can also be exported, saved and searched later.\n\n\nPricing is per user per month. Support is offered through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd65184c-e038-49b6-bfc0-bc47a9c9708a.png","url":"https://www.softwareadvice.ie/software/261595/heymarket","@type":"ListItem"},{"name":"websms","position":22,"description":"LINK Mobility is known as a competence centre for mobile customer communication via SMS, WhatsApp, RCS, chatbot and more.\n\nThe Messaging Portal is designed to cater to the unique needs of any business, big or small.\nOur solutions make it possible to reach recipients in an easy, fast, personalised and automated way on the smartphone – which is the most popular touchpoint of our time.\n\nMobile channels often perform outstandingly in this context and mostly surpass broadcasts via email. The extensive automatisation options also make our solutions more resource-friendly compared to traditional call centres. What’s more, today’s consumers want to communicate and interact with companies and brands the same way they interact with their private contacts. This increases the demand for mobile channels like WhatsApp and other messenger services as contact points and makes them almost indispensable in modern customer service settings.\n\nThis is why mobile communication solutions are relevant for companies in all sectors. Ranging from high-performance marketing broadcasts to time- and security-sensitive alerts on the one hand and automated cross-channel customer service on the other hand, our portfolio offers solutions for a large number of use cases. For example, the Messaging Portal enable automated SMS messages such as access codes, alarms, or appointment updates as well as mobile customer care dialogues via messenger or webchat.\n\nOne of the key benefits of the Messaging Portal is its user-friendly interface. The portal is easy to navigate and allows you to send messages to multiple recipients with just a few clicks. Additionally, the Messaging Portal is equipped with features such as email-to-sms, API connectors and automation, which allows to send messages at the most optimal time for the customers.\n\nThe Messaging Portal is an all-in-one communication solution that allows businesses to connect with their customers in a seamless and efficient manner.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d0b6290-439a-4a33-b4b9-8865f3c3b1e0.png","url":"https://www.softwareadvice.ie/software/389651/link-messaging","@type":"ListItem"},{"name":"ROUTEE","position":23,"description":"Routee is a cloud-based platform designed to help businesses of all sizes manage the entire workflow of SMS marketing, from creating campaigns to generating leads. Key features include bulk messaging, two-factor authentication, push notifications, real-time reporting and analytics.\n\n\nRoutee allows businesses to send personalized messages in bulk to customers by including information such as customers’ names, purchase number, ticket number and more. Its marketing automation tool enables users to create campaigns, track interactions, generate subscription forms, target and segment leads across multiple channels. Additionally, it lets retailers track customers’ preferences to send custom emails with promotions, offers and discounts.\n\n\nRoutee comes with an API, which allows businesses to modify the system and integrate it with various third-party applications such as Salesforce, Zoho CRM, WooCommerce and more. Pricing is available on monthly subscriptions and support is extended via live chat, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f73e49d0-2245-4914-a0a9-a226bccd98d3.png","url":"https://www.softwareadvice.ie/software/369184/routee","@type":"ListItem"},{"name":"TrueDialog","position":24,"description":"Enterprise teams have long trusted TrueDialog to solve the hardest problem in business messaging: getting the right message to the right person at scale. \n\nTrueDialog owns its own carrier infrastructure, so there are no middlemen and no added points of failure. The result is faster, more reliable delivery at 99.9% uptime. TrueDelivery® proactively assesses and scores message deliverability based on carrier spam filters, so you know the likelihood of delivery before you press send. \n\nRun mass campaigns and personalized one-to-one conversations from one platform. Connect natively to Salesforce, HubSpot, Microsoft Dynamics, Marketo, and Oracle Eloqua with no custom programming, or build on a RESTful SMS API that works with any system that can make HTTP requests. \n\nOur US-based experts answer 90% of tickets within an hour. SOC 2 Type II and TX-RAMP certified, and trusted by Coca-Cola, Hilton, AMD, Iowa State University, the Minnesota Wild, and 500+ customers in North America.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3727f2a5-f0b7-4bae-9967-e77599ac0257.png","url":"https://www.softwareadvice.ie/software/172696/TrueDialog","@type":"ListItem"},{"name":"UltraSMSScript","position":25,"description":"UltraSMSScript is a self-hosted SMS software designed to serve advertisement/media agencies, startups, marketing providers and SMEs. Features include coupons management, keyword marketing, scheduling, picture messaging, signup widgets, campaign analytics, contact management, appointment reminders, templates and more.\n\n\nUltraSMSScript comes with an application programming interface (API), which enables businesses to integrate the system with various third-party applications. The product is available on a one-time license fee and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ce7d3d2-a4e5-48ab-afab-fb3c1b0863d1.png","url":"https://www.softwareadvice.ie/software/100460/ultrasmsscript","@type":"ListItem"}],"numberOfItems":25}
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