---
description: Discover the best Remote Support Software in Ireland. Compare top Remote Support Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Best Remote Support Software in Ireland - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software)

# Remote Support Software

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## Products

1. [JumpCloud Directory Platform](https://www.softwareadvice.ie/software/180508/jumpcloud-directory-as-a-service) — 4.6/5 (264 reviews) — JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or ...
2. [Atera](https://www.softwareadvice.ie/software/125932/atera) — 4.5/5 (446 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
3. [FixMe.IT](https://www.softwareadvice.ie/software/158227/fixme-it) — 4.8/5 (389 reviews) — FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from s...
4. [NinjaOne](https://www.softwareadvice.ie/software/349671/ninjarmm) — 4.7/5 (282 reviews) — NinjaOne is an IT management software platform designed to consolidate various IT operations into a single console. I...
5. [Splashtop](https://www.softwareadvice.ie/software/427625/splashtop-business-access) — 4.7/5 (730 reviews) — Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide ...
6. [Zoho Assist](https://www.softwareadvice.ie/software/392373/zoho-assist) — 4.7/5 (1374 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
7. [ISL Light](https://www.softwareadvice.ie/software/71943/isl-online) — 4.7/5 (779 reviews) — ISL Online is a remote support solution for virtually all industry verticals including healthcare, information techno...
8. [SuperOps](https://www.softwareadvice.ie/software/323698/superops-ai) — 4.6/5 (65 reviews) — SuperOps.ai, powered by automation, is a PSA-RMM platform for modern-age MSPs. Packaged with features like asset, pol...
9. [XEOX](https://www.softwareadvice.ie/software/324431/xeox) — 4.5/5 (27 reviews) — This cloud-based modular platform is an administration tool that streamlines the remote management and monitoring of ...
10. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24046 reviews) — Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across or...
11. [TeamViewer ONE](https://www.softwareadvice.ie/software/99131/teamviewer) — 4.6/5 (11620 reviews) — TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It ...
12. [Webex Suite](https://www.softwareadvice.ie/software/430596/webex) — 4.4/5 (7396 reviews) — Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and ...
13. [Freshdesk](https://www.softwareadvice.ie/software/110247/freshdesk) — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
14. [Zoho Desk](https://www.softwareadvice.ie/software/393877/zoho-desk) — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
15. [BeyondTrust Remote Support](https://www.softwareadvice.ie/software/127126/bomgar) — 4.6/5 (2009 reviews) — BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls y...
16. [ScreenConnect](https://www.softwareadvice.ie/software/390169/ScreenConnect) — 4.7/5 (1895 reviews) — ScreenConnect is a cloud-based operations management solution that allows technicians to perform remote support, gain...
17. [AnyDesk](https://www.softwareadvice.ie/software/100985/anydesk) — 4.6/5 (1781 reviews) — AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locati...
18. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
19. [Zoho Meeting](https://www.softwareadvice.ie/software/392389/zoho-meeting) — 4.6/5 (932 reviews) — Zoho Meeting is an online video conferencing solution suitable for single users as well as small to large-sized organ...
20. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (763 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
21. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (685 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
22. [GoToMyPC](https://www.softwareadvice.ie/software/99800/gotomypc) — 4.8/5 (586 reviews) — GoToMyPC is a remote access solution that enables businesses to access and share data across multiple devices such as...
23. [RemotePC](https://www.softwareadvice.ie/software/100979/remotepc) — 4.7/5 (583 reviews) — RemotePC is a cloud-based and on-premise remote access management solution designed to help businesses communicate wi...
24. [SysAid](https://www.softwareadvice.ie/software/158389/sysaid-it-crm) — 4.5/5 (511 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
25. [Supremo Remote Desktop](https://www.softwareadvice.ie/software/100976/supremo) — 4.7/5 (447 reviews) — Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)
- [IT Management Software](https://www.softwareadvice.ie/directory/4563/it-management/software)
- [Remote Work Software](https://www.softwareadvice.ie/directory/4592/remote-work/software)

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4537/remote-support/software> |
| en | <https://www.softwareadvice.com/remote-support/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4537/remote-support/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4537/remote-support/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4537/remote-support/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4537/remote-support/software> |
| fr | <https://www.softwareadvice.fr/directory/4537/remote-support/software> |

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Its features include multi-session handling, two-way desktop sharing, unattended access, multi-window control, video-session recording, whiteboard tools and more.\n\nFixMe.IT assists in sharing clipboard data such as text, images and other files from one computer to another. Users can also drag and drop files from remote desktop computers or between client machines. Users can view and control multiple monitors connected to a remote computer. If a computer malfunctions, users can restart it remotely without terminating the current session. The solution also assists in recording active sessions for evaluation and training purposes. FixMe.IT is compliant with HIPAA and PCI regulations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/105710c7-d691-45a7-8237-0a283997660d.png","url":"https://www.softwareadvice.ie/software/158227/fixme-it","@type":"ListItem"},{"name":"NinjaOne","position":4,"description":"NinjaOne is an IT management software platform designed to consolidate various IT operations into a single console. It provides tools for endpoint management, patching, automation, backup, and security. The platform is used by organizations in sectors such as technology, healthcare, government, education, and financial services to manage IT infrastructure and support their workforce.\n\nThe software includes endpoint management with centralized visibility and control across devices. It offers autonomous patch management powered by AI to streamline patching processes and mobile device management for Android and Apple devices with policy-based controls. Backup capabilities cover endpoints, servers, and SaaS applications, with compliance support for platforms such as Microsoft 365 and Google Workspace. Remote access is available with cross-operating system support, and service desk functionality includes automated ticketing with contextual information.\n\nNinjaOne adheres to enterprise-grade security standards, including FedRAMP Moderate Rev 5 authorization, SOC 2 certification, ISO 27001 compliance, and GovRAMP certification. The platform operates from a centralized console, enabling IT teams to manage devices, secure endpoints, and automate workflows. Additional features include documentation tools, script automation, and a developer API for customization and extended functionality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.softwareadvice.ie/software/349671/ninjarmm","@type":"ListItem"},{"name":"Splashtop","position":5,"description":"Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop is a secure, high-performing solution to fit specific use-cases. Splashtop is ISO 27001 certified, SOC 2 and GDPR compliant.\n\n-------------------\n\nSplashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.\n\nKey features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.\n\nPricing: Starts at $5/month.\n\n-------------------\n\nSplashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.\n\nKey features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.\n\nPricing: Starts at $17/month.\n-------------------\n\nSplashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.\n\nKey features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.\n\nPricing: Starts at $40/month.\n-------------------\n\nSplashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.\n\nKey features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.\n\nPricing: Contact us for Splashtop Enterprise pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/675f9225-44a1-4463-a09c-10f49274cc4c.png","url":"https://www.softwareadvice.ie/software/427625/splashtop-business-access","@type":"ListItem"},{"name":"Zoho Assist","position":6,"description":"Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. \n\nKey features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.\n\nWith multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.\n\nZoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. \n\nZoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.softwareadvice.ie/software/392373/zoho-assist","@type":"ListItem"},{"name":"ISL Light","position":7,"description":"ISL Online is a remote support solution for virtually all industry verticals including healthcare, information technology, universities, government, and banks. The solution supports Windows, Mac and Linux operating systems. It allows users to access and control client devices for diagnostics and customer support. Key features include screen sharing, permission management, unattended access to remote computers, chat messaging, session recording, WakeOnLAN, and RDP routing.  \n\n\nISL Online lets businesses invite clients to join support sessions using a unique session code generated by the solution. The service provider can view the client's screen and control the remote computer or offer mobile device support. Operators can start a remote support session from a live chat (included in the license). The client only clicks on a link and gets connected without typing in the session code. The solution also allows operators to transfer an active session to other operators by sending an email invitation. The software is easy to use, translated into 28 languages, and used in 100+ countries. \n\n\nISL Online enables businesses to customize the solution by adding their own logo and brand colors, while it also offers advanced customization options, including white labeling for big enterprises. The solution provides two-factor authentication and AES 256-bit data encryption.\n\n\nServices are offered in the cloud as well as on-premise. ISL Online offers a license plan which does not limit the number of users, installations or end-points you support. Customer support is available via a knowledge base, online chat, and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41a250f0-063a-4fd1-827a-1a62c8d3db46.png","url":"https://www.softwareadvice.ie/software/71943/isl-online","@type":"ListItem"},{"name":"SuperOps","position":8,"description":"SuperOps.ai, powered by automation, is a PSA-RMM platform for modern-age MSPs.                                               \n\nPackaged with features like asset, policy, and patch, management, it is an all-in-one platform for MSPs. It also helps IT managers manage their clients' projects and documents from a single location.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ecac89a-48b9-4fcf-9933-46db4ca188e6.jpeg","url":"https://www.softwareadvice.ie/software/323698/superops-ai","@type":"ListItem"},{"name":"XEOX","position":9,"description":"This cloud-based modular platform is an administration tool that streamlines the remote management and monitoring of Windows IT infrastructures. XEOX provides a central platform for administrating MS Windows client-server configurations. Key features include network monitoring, auditing, software delivery, patch management, and system alerts for problems or failures. The system facilitates day-to-day IT processes via scripts and task automation. Any PC, smartphone, or tablet can access the system via its cloud interface. XEOX improves infrastructure stability by monitoring devices and the network status. The software alerts users of potential problems, which helps reduce IT help desk requests. It also minimizes customer complaints by identifying and resolving issues before they prompt feedback. The automation functions reduce IT-related expenses and resources. Integrated patch delivery management aims to minimize system disruptions through consistently scheduled maintenance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/61e88e3b-9de6-47ae-81ee-64c73a6f8aa3.png","url":"https://www.softwareadvice.ie/software/324431/xeox","@type":"ListItem"},{"name":"Slack","position":10,"description":"Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.\n\n\nSlack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.\n\n\nSlack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.\n\n\nSlack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.softwareadvice.ie/software/154669/slack","@type":"ListItem"},{"name":"TeamViewer ONE","position":11,"description":"TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It is used by IT professionals, enterprises, managed service providers, and organizations across industries such as automotive, agriculture, logistics, manufacturing, retail, healthcare, banking, and the public sector. The platform supports businesses of various sizes, from individual users and small businesses to large enterprises managing devices across multiple locations.\n\nThe platform provides remote connectivity features that allow users to access and control devices from any location, deliver technical support, and monitor IT infrastructure in real time. It includes capabilities to detect and resolve IT issues proactively, using automated remediation to reduce manual tasks. Security features include compliance with ISO/IEC 27001, HIPAA/HITECH, and SOC 2 and 3 standards, as well as two-factor authentication, single sign-on support, and conditional access controls. Additional features include asset and patch management, mobile device management, endpoint protection, and augmented reality solutions for industrial applications.\n\nTeamViewer is a cloud-based platform with cross-platform compatibility for desktops, mobile devices, IoT devices, and headless systems. It uses artificial intelligence to automate IT tasks, streamline support processes, and provide insights into endpoint performance, applications, operating systems, security, and networking. The platform can be accessed through a web application, Management Console, or client software. It offers different product tiers, including TeamViewer Remote for IT access and support, TeamViewer Tensor for enterprise operations, TeamViewer DEX for endpoint management, and TeamViewer ONE as a unified platform combining all capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.softwareadvice.ie/software/99131/teamviewer","@type":"ListItem"},{"name":"Webex Suite","position":12,"description":"Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.\n\nSeamless collaboration across devices, locations and organizations\n•\tUse any computer, tablet, phone, browser or Cisco devices to connect\n•\tCollaborate with people outside your organization as easily as those inside\n•\tMinimize app switching with bi-direction integrations with other popular business apps\n\nMake collaboration more interactive and engaging\n•\tReduce disruptions with background noise removal and voice enhancement\n•\tEnable audiences to share their reactions with animated emojis and gesture recognition\n•\tImprove audience engagement with next-gen dynamic polling and Q&A by Slido\n•\tCustomized the stage layout to focus on the content and people that matters most\n\nMake collaboration more inclusive\n•\tRemove language barriers with real-time language translation into 100+ languages\n•\tEnsure everyone’s voice can be heard with anonymous polling/Q&A by Slido\n•\tEncourage everyone to participate with breakout rooms that enable smaller group discussions\n\nLet Webex help you work smarter\n•\tMake meetings more productive with automatic transcriptions, notes and highlights\n•\tUtilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access\n•\tMonitor and manage your work-life balance and professional relationships with personal insights","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.softwareadvice.ie/software/430596/webex","@type":"ListItem"},{"name":"Freshdesk","position":13,"description":"Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every customer touchpoint. Freshdesk enables businesses to monitor customer conversations across email, phone, chat, social media and instant messaging, improve agent productivity with smart automations, deliver self-service experiences with AI-chatbots and branded help centers and monitor key performance metrics with powerful analytics. \n\nAdditionally, the platform offers powerful analytics and reporting capabilities, allowing businesses to gain valuable insights and make data-driven decisions to optimize their customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.softwareadvice.ie/software/110247/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":14,"description":"Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creation.\n\nZoho Desk collates interactions from various media (email, phone, chat, social media, a self-service portal, forums and forms) and presents them in one place. Tasks such as ticket assignment, service escalations, notification rules and time-based actions can be automated by setting workflow rules. The solution provides customizable and scheduled reports, happiness ratings and a graphical dashboard for analyzing customer satisfaction.\n\nIntegration with Zoho customer relationship management (CRM) facilitates feeding of customer information into tickets logged in Zoho Desk, which enables service agents to know more about the customers.\n\nThe solution also enables users to make custom changes, such as renaming tabs, adding new departments, customizing email templates, defining business hours and adding of help folders. Zoho Desk can also be integrated with clients’ in-house systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.softwareadvice.ie/software/393877/zoho-desk","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":15,"description":"BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls you don't control. BeyondTrust Remote Suport works across Windows, Mac, Linux, Android, iOS, and Chrome OS. Access and control any remote computer or deivce, on or off the network-no VPN required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.softwareadvice.ie/software/127126/bomgar","@type":"ListItem"},{"name":"ScreenConnect","position":16,"description":"ScreenConnect is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them to receive solutions without phone or chat sessions.\n\n\nThe solution's remote support allows users to remotely view and control devices, servers or workstations. Users can create and manage sessions from a customizable and brandable centralized control panel.\n\n\nWith ScreenConnect's remote access, users can gain access to and control unattended servers or computers. This model helps users install and upgrade customer computers without requiring manually enabled connections.\n\n\nScreenConnect's remote meeting and presentation feature allows users to share their screen with one or more individuals. Users can collaborate with team members, provide project updates, conduct training sessions and make presentations. ScreenConnect allows the presenter to share their screen with the audience. It offers a mobile application for iOS and Android devices.\n\n\nScreenConnect is available on an annual subscription basis that includes support via phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9e546da-675b-4ad7-b27a-7a01abf09846.png","url":"https://www.softwareadvice.ie/software/390169/ScreenConnect","@type":"ListItem"},{"name":"AnyDesk","position":17,"description":"AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized user interface.\n\n\nDesigned for small to midsize businesses, AnyDesk comes with a built-in address book that keeps track of contacts/connections and enables users to view online status for collaborators. It enables enterprises to perform tasks with less bandwidth and in areas with poor internet connectivity. Additionally, the solution’s administration tool allows remote reboot, sessions reporting, automated invoicing and billing.\n\n\nOther features of AnyDesk include international keyboard support, file transfer, lightweight, encryption technology and more. The product can either be deployed on-premise or hosted on the cloud. It is available on a monthly subscription and support is extended via documentation, phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29cdcfa5-a58d-4c2a-8a6f-daa75d1d2d56.png","url":"https://www.softwareadvice.ie/software/100985/anydesk","@type":"ListItem"},{"name":"LiveAgent","position":18,"description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"ListItem"},{"name":"Zoho Meeting","position":19,"description":"Zoho Meeting is an online video conferencing solution suitable for single users as well as small to large-sized organizations. The solution can be used to host product launches, sales presentations, webinars, user education and online meetings.\n\nZoho Meeting allows users to instantly create secure online meetings with remote audiences using any computer operating system or any browser. Due to its browser-based technology, users don’t have to download any software or perform any installation to join the meeting. It is compatible with any browser and operating system.\n\nZoho Meeting enables the audience to join the online meeting directly from users’ websites using an embedded meeting widget. Users can also create audio conferencing through online voice calls from the computer or toll-based conference calls from the phone.\n\nZoho meeting allows users to send meeting invitation in 19 languages and schedule meetings based on audience timezone settings.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/794cfbab-e927-4022-82ae-89db1520c051.png","url":"https://www.softwareadvice.ie/software/392389/zoho-meeting","@type":"ListItem"},{"name":"JIRA Service Management","position":20,"description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.ie/software/116349/jira-service-management","@type":"ListItem"},{"name":"Freshservice","position":21,"description":"Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledgebase. The solution also provides a mobile app for iOS and Android that allows IT administrators to service requests remotely.\n\nFreshservice provides ITIL-ready components that help administrators manage assets, incidents, problems, change and releases. The Asset Management component helps organizations exercise control over their IT assets. Software/ hardware assets can be added, tagged, tracked and delinked, ensuring asset visibility and awareness.\n\nFreshservice also offers a gamification module called \"Arcade\". This module enables IT agents to score points and gamify IT related tasks. The solution allows administrators to generate pre-defined reports for incidents and changes using various filters. Freshservice can be integrated with third-party apps for managing the service desk. It is available on an annual subscription basis that includes support via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.softwareadvice.ie/software/436317/freshservice","@type":"ListItem"},{"name":"GoToMyPC","position":22,"description":"GoToMyPC is a remote access solution that enables businesses to access and share data across multiple devices such as desktops and mobile phones. Professionals can invite guests to work on specific projects and track sessions based on time taken, type or origin.\n\n\nGoToMyPC helps businesses gain visibility into multiple screens, manage user permissions and create shortcuts to quickly access files. The drag-and-drop interface helps professionals transfer and organize documents across devices. Additionally, it helps businesses secure and encrypt critical data using 128-bit Advanced Encryption Standard (AES) measures.\n\n\nGoToMyPC comes with an application programming interface (API), which allows administrators to connect the system with various third-party IT applications. It provides mobile applications for Android and iOS devices, enabling users to view emails and manage security configurations even from remote locations. The solution is available on a monthly basis and support is extended via documentation, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d9b4efd-f471-4f7c-b9a7-7168beb8f89d.png","url":"https://www.softwareadvice.ie/software/99800/gotomypc","@type":"ListItem"},{"name":"RemotePC","position":23,"description":"RemotePC is a cloud-based and on-premise remote access management solution designed to help businesses communicate with clients, transfer files and manage applications across various remote devices. The platform offers one-time access, which enables organizations to host temporary sessions using a unique access ID and key.\n\n\nRemotePC comes with white-board capabilities, which allows users to comment, annotate and draw on a common screen in real-time. It offers a host of features such as video conferencing, Augmented Reality (AR)-enabled live video sharing, multiple users, sessions recording, remote reboot, role-based permissions and more. Additionally, the collaboration functionality lets administrators invite associates to edit presentations or documents and troubleshoot issues.\n\n\nRemotePC assists managers with tracking multiple remote sessions via access/web activity logs. Furthermore, the chat feature allows users to communicate via real-time text messages. Pricing includes annual subscriptions and support is provided via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/774dab99-e733-4beb-abf5-3a67771d080b.png","url":"https://www.softwareadvice.ie/software/100979/remotepc","@type":"ListItem"},{"name":"SysAid","position":24,"description":"SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery. The platform caters to a variety of industries, including education, healthcare, manufacturing and managed service providers. It provides a suite of AI-powered capabilities to streamline operations and enhance productivity.\n\nThe platform includes features such as the AI Agent Builder, SysAid Copilot and AI Chatbot via Microsoft Teams. These enable organizations to automate tasks like ticket categorization, routing, and generating case summaries with sentiment analysis. Additionally, the asset management capabilities allow users to view, secure and manage assets directly from the service desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.softwareadvice.ie/software/158389/sysaid-it-crm","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":25,"description":"Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it allows connection to any machine worldwide.\nThere are lots of things that help set it apart from the competitors:\nEase of use - no complex configuration or installation \nSecurity - all connections are encrypted\nFlexibility - unlimited installations on unlimited devices\nUnattended Access – install to grant access even if no one’s in front the remote machine\n\nAmong the software for remote desktop, SupRemo has several advantages. First, it is compatible with the main operating systems like Windows, macOS, Linux (using Wine), Android and iOS. This means you can access PCs from a Mac and vice versa, also using your smartphone or tablet to establish connections. \nTo start using SupRemo, you just need to download and save it in the Applications folder on your Mac. The application will then be ready to be executed. \nSupRemo provides secure and encrypted connections, File Manager and Drag&Drop to manage files and folders, unlimited Online Address Book to store your contacts, Chat and also can be installed for unattended access that is a useful feature for those who need to access office machine from their home when the offices are empty.\nSupRemo is free for personal and not frequent use. For professionals and companies, it’s probably the most affordable option: licenses start from 6$/mo., can be purchased quarterly or annually and are “portable”. In other words, it will allow you to enjoy the software on an unlimited number of devices: the unique limit is the number of simultaneous connections included in the purchased plan.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.softwareadvice.ie/software/100976/supremo","@type":"ListItem"}],"numberOfItems":25}
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