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description: Discover the best IT Management Software in Ireland. Compare top IT Management Software tools with customer reviews, pricing and free demos.
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title: Best IT Management Software in Ireland - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [IT Management Software](https://www.softwareadvice.ie/directory/4563/it-management/software)

# IT Management Software

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## Products

1. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.6/5 (802 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
2. [Remote Monitoring and Management](https://www.softwareadvice.ie/software/125932/atera) — 4.5/5 (461 reviews) — Atera is a cloud-based IT management platform built for managed service providers (MSPs) and internal IT departments ...
3. [N-sight RMM](https://www.softwareadvice.ie/software/30397/solarwinds-remote) — 4.3/5 (203 reviews) — N-sight RMM is an IT management platform designed for remote monitoring and management of devices, users and endpoint...
4. [Splashtop](https://www.softwareadvice.ie/software/427625/splashtop-business-access) — 4.7/5 (736 reviews) — Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide ...
5. [Total Network Inventory](https://www.softwareadvice.ie/software/157042/total-network-inventory) — 4.7/5 (12 reviews) — Total Network Inventory is an on-premises software inventory and PC audit management solution designed for businesses...
6. [BusinessLOG](https://www.softwareadvice.ie/software/214858/businesslog) — 5.0/5 (8 reviews) — Business LOG AI is an advanced on-premise log management software and cybersecurity platform designed to help organiz...
7. [SuperOps](https://www.softwareadvice.ie/software/323698/superops-ai) — 4.6/5 (65 reviews) — SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. B...
8. [OpManager Nexus](https://www.softwareadvice.ie/software/435464/manageengine-opmanager-plus) — 4.6/5 (46 reviews) — ManageEngine OpManager Plus is an integrated IT operations management solution that offers comprehensive monitoring c...
9. [TeamViewer ONE](https://www.softwareadvice.ie/software/99131/teamviewer) — 4.6/5 (11641 reviews) — TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited tim...
10. [monday AI Work Platform](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (6120 reviews) — JobViseur combines AI-assisted job discovery, role matching and application management in a single career-transition ...
11. [Rippling](https://www.softwareadvice.ie/software/410674/rippling) — 4.9/5 (4883 reviews) — Rippling is a workforce management platform that unifies HR, IT, and Finance operations for startups, small businesse...
12. [Deel](https://www.softwareadvice.ie/software/248344/deel) — 4.9/5 (4314 reviews) — Deel is the only global-first people platform that enables companies to hire, relocate, pay, manage, equip, and suppo...
13. [Freshdesk](https://www.softwareadvice.ie/software/110247/freshdesk) — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
14. [Wrike](https://www.softwareadvice.ie/software/3777/wrike-pm) — 4.4/5 (3042 reviews) — Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in ...
15. [Malwarebytes for Business](https://www.softwareadvice.ie/software/354549/malwarebytes-for-business) — 4.7/5 (2518 reviews) — Malwarebytes for Business is a cloud-based cybersecurity suite comprising Malwarebytes Endpoint Protection and Malwar...
16. [AVG Antivirus Business Edition](https://www.softwareadvice.ie/software/194104/avg-antivirus-business-edition) — 4.3/5 (2147 reviews) — AVG CloudCare is a cloud-based security suite designed for small and midsize businesses (SMBs) and the third party ma...
17. [ManageEngine Endpoint Central](https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central) — 4.6/5 (1876 reviews) — Endpoint Central is a unified endpoint management and security platform built for IT teams managing diverse device en...
18. [Asset Panda](https://www.softwareadvice.ie/software/191656/asset-panda) — 4.6/5 (1370 reviews) — Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset track...
19. [GitLab](https://www.softwareadvice.ie/software/28004/gitlab) — 4.6/5 (1227 reviews) — GitLab is your intelligent orchestration platform for DevOps. GitLab is a unified platform for the full software deve...
20. [ISL Light](https://www.softwareadvice.ie/software/71943/isl-online) — 4.7/5 (779 reviews) — ISL Online is a remote desktop and remote support software designed for IT support teams, help desk technicians, mana...
21. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
22. [Spiceworks Cloud Help Desk](https://www.softwareadvice.ie/software/365499/spiceworks-network-management-software) — 4.4/5 (586 reviews) — Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administ...
23. [SolarWinds Service Desk](https://www.softwareadvice.ie/software/30413/samanage) — 4.6/5 (577 reviews) — SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITS...
24. [Jamf Pro](https://www.softwareadvice.ie/software/228817/jamf-pro) — 4.7/5 (547 reviews) — Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor p...
25. [SysAid](https://www.softwareadvice.ie/software/158389/sysaid-it-crm) — 4.5/5 (523 reviews) — Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act fro...

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## Related Categories

- [Network Monitoring Tools](https://www.softwareadvice.ie/directory/4307/network-monitoring/software)
- [SaaS Management Software](https://www.softwareadvice.ie/directory/4346/saas-management/software)
- [Server Management Software](https://www.softwareadvice.ie/directory/4570/server-management/software)
- [Remote Monitoring and Management Software](https://www.softwareadvice.ie/directory/4344/remote-monitoring-and-management/software)
- [Server Monitoring Tools](https://www.softwareadvice.ie/directory/4409/server-monitoring/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4563/it-management/software> |
| en | <https://www.softwareadvice.com/it-management/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4563/it-management/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4563/it-management/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4563/it-management/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4563/it-management/software> |
| fr | <https://www.softwareadvice.fr/directory/4563/it-management/software> |

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Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.\n\nBy bringing ITSM, ITOM, ITAM, and enterprise service management together on one platform with a shared data and context model, Freshservice reduces the fragmentation and tool sprawl that slow teams down, creating a more consistent source of truth across services, assets, and infrastructure. IT teams gain visibility into their environment through automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. 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IT teams can run scripts, generate reports, and manage contracts and invoices from a single dashboard. Atera suits small to mid-sized MSPs as well as growing in-house IT teams looking to consolidate their toolset. Support is available through live chat, email, a knowledge base, and community forums, with options for round-the-clock assistance.","image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.softwareadvice.ie/software/125932/atera","@type":"ListItem"},{"name":"N-sight RMM","position":3,"description":"N-sight RMM is an IT management platform designed for remote monitoring and management of devices, users and endpoints across physical, hybrid and cloud environments. The platform includes remote management features with monitoring and alerting for operating systems such as Windows, macOS, Linux, and iOS. \n\nIt offers automated patch management that functions both within and outside of networks. It also provides drag-and-drop automation with a library of preconfigured scripts. Secure remote access is available with attended and unattended options, using encryption and multi-factor authentication.\n\nN-sight RMM includes a ticketing and billing system to help manage service desk workflows. Features include automated scheduling, tracking and a customizable customer portal. The platform performs continuous network device discovery with performance monitoring and automatic asset detection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/066ef02b-d1be-4edf-bb2a-466de366449f.png","url":"https://www.softwareadvice.ie/software/30397/solarwinds-remote","@type":"ListItem"},{"name":"Splashtop","position":4,"description":"Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop is a secure, high-performing solution to fit specific use-cases. Splashtop is ISO 27001 certified, SOC 2 and GDPR compliant.\n\n-------------------\n\nSplashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.\n\nKey features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.\n\nPricing: Starts at $5/month.\n\n-------------------\n\nSplashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.\n\nKey features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.\n\nPricing: Starts at $17/month.\n-------------------\n\nSplashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.\n\nKey features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.\n\nPricing: Starts at $40/month.\n-------------------\n\nSplashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.\n\nKey features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.\n\nPricing: Contact us for Splashtop Enterprise pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/675f9225-44a1-4463-a09c-10f49274cc4c.png","url":"https://www.softwareadvice.ie/software/427625/splashtop-business-access","@type":"ListItem"},{"name":"Total Network Inventory","position":5,"description":"Total Network Inventory is an on-premises software inventory and PC audit management solution designed for businesses of all sizes. It allows users to scan devices present on a network and provides a report detailing active operating systems, running processes, hardware, software and hotfixes.\n\nTotal Network Inventory helps users manage inventory, software assets, and logs. The solution groups network assets and allows users to attach comments or other information to them. The reports generated by the system can be copied, printed or exported for further use. It also offers search functionality that displays results in real time as the user types.\n\nUsers can manage and view the inventory log to see information about application installation, hardware connection and disk space usage. It allows users to select the exact time and date for the scheduled scans of different asset types. Users can specify different credentials for different asset types in order to increase security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/035f4ba8-64e5-4c65-a469-88e49baab5de.png","url":"https://www.softwareadvice.ie/software/157042/total-network-inventory","@type":"ListItem"},{"name":"BusinessLOG","position":6,"description":"Business LOG AI is an advanced on-premise log management software and cybersecurity platform designed to help organizations centralize log collection, improve visibility across IT systems, strengthen compliance, and detect security threats in real time.\n\nBuilt for small, mid-sized, and large organizations, Business LOG AI collects and analyzes logs from servers, endpoints, firewalls, network devices, applications, and other critical infrastructure components. It gives IT teams, system administrators, compliance officers, MSSPs, and security managers a single platform to monitor events, investigate anomalies, support audits, and improve operational control.\n\nAt its core, Business LOG AI delivers powerful log management capabilities, including centralized log collection, retention, search, filtering, correlation, alerting, reporting, and forensic analysis. Organizations can use the platform to monitor user activity, track system changes, review access events, identify suspicious behavior, and maintain a reliable audit trail for internal controls and external inspections.\n\nWhat makes Business LOG AI different is its broader approach to cyber resilience and governance. In addition to log management, the platform includes integrated features for SIEM, SOC operations, asset management, IT compliance, Data Loss Prevention (DLP), and Industrial IoT security. This allows companies to reduce tool fragmentation and manage multiple security and compliance needs from a unified environment.\n\nBusiness LOG AI is particularly valuable for organizations that must comply with regulations and frameworks such as NIS2, GDPR, ISO 27001, DORA, TISAX, SOC 2, and NIST-based security controls. The platform helps teams collect evidence, generate compliance reports, document events, and prepare structured outputs for auditors, consultants, and internal stakeholders. Instead of manually assembling data from different systems, organizations can use Business LOG AI to streamline audit preparation and improve traceability.\n\nThe platform is built for businesses that prefer to keep sensitive data under direct control through an on-premise deployment model. This makes it especially suitable for regulated environments, privacy-conscious organizations, critical infrastructure operators, industrial companies, and enterprises that need strong internal governance over logs and security information.\n\nBusiness LOG AI also supports companies that want to move beyond passive log storage. With AI-powered analysis and security monitoring features, teams can identify unusual patterns faster, reduce investigation time, and prioritize relevant events. Whether the goal is improving cybersecurity posture, meeting legal obligations, or gaining better visibility into endpoints and infrastructure, the software helps transform log data into actionable intelligence.\n\nTypical use cases include:\n\nCentralized log management for IT infrastructure\n\nSecurity monitoring and incident investigation\n\nSIEM and SOC support\n\nCompliance reporting for NIS2, GDPR, ISO 27001, DORA, and related frameworks\n\nMonitoring of administrator activity and system access\n\nAsset visibility and infrastructure control\n\nData Loss Prevention support\n\nIndustrial IoT and OT security monitoring\n\nAudit trail generation and evidence collection for inspections\n\nBusiness LOG AI is ideal for organizations looking for a scalable and high-performance log management solution that combines cybersecurity, compliance, and operational monitoring in one platform. For companies that need more than a simple log collector, it offers a complete foundation for security visibility, control, and regulatory readiness.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25fc86ae-5807-4d9b-b7dd-f2ab3b29405b.png","url":"https://www.softwareadvice.ie/software/214858/businesslog","@type":"ListItem"},{"name":"SuperOps","position":7,"description":"SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. By PSA and RMM functionalities, SuperOps enables MSPs to manage client assets, projects, and documentation from a single, intuitive interface.​\n\nKey Features:\n\nPSA: Enhances client engagement and revenue growth through efficient service delivery.​\n\nRMM: Facilitates effortless management of client assets with proactive monitoring tools.​\n\nIT Documentation: Ensures critical information is organised and easily accessible.​\n\nProject Management: Assists in efficiently handling large-scale projects by breaking them down into manageable milestones.\n\nSuperOps also offers seamless integrations with popular tools like TeamViewer, QuickBooks, Webroot, and Stripe, allowing MSPs and IT Teams to work with their preferred applications within the platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ecac89a-48b9-4fcf-9933-46db4ca188e6.jpeg","url":"https://www.softwareadvice.ie/software/323698/superops-ai","@type":"ListItem"},{"name":"OpManager Nexus","position":8,"description":"ManageEngine OpManager Plus is an integrated IT operations management solution that offers comprehensive monitoring capabilities for the entire IT infrastructure. It enables IT administrators to monitor and manage networks, servers, IP addresses, switch ports, and storage devices from a centralized dashboard. \n\nIT admins can efficiently manage bandwidth, network configurations, firewall rules, logs, policies, application usage and storage devices, thereby ensuring full-stack visibility into all layers using a unified interface. Additionally, ManageEngine OpManager Plus facilitates proactive fault detection by offering instant alerts and notifications through various channels, such as email, Slack, SMS, and a web-based console.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43726dc1-d3eb-4172-bc0a-b8f76a63f72e.png","url":"https://www.softwareadvice.ie/software/435464/manageengine-opmanager-plus","@type":"ListItem"},{"name":"TeamViewer ONE","position":9,"description":"TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited time and resources. If you’re managing distributed devices, handling high ticket volumes, or juggling multiple tools, this platform helps simplify your day-to-day work. \nBy bringing together remote access, endpoint monitoring, and AI-powered automation in one solution, TeamViewer ONE enables your team to resolve issues faster and often before users even notice them. This means fewer disruptions, lower ticket volume, and more predictable IT operations. \nInstead of switching between tools, you get a centralised view of devices, users, and system health, along with automated workflows that reduce repetitive tasks. This allows IT teams to focus on higher-value initiatives while maintaining performance and security. \nTeamViewer ONE is designed to scale with your organisation, whether you’re supporting a growing workforce or managing multiple locations. With built-in automation, proactive alerts, and guided remediation, teams can improve response times and maintain consistent service levels. \nFor organizations looking for a solution that’s easy to adapt, efficient to operate, and backed by responsive support, TeamViewer ONE provides a practical path to more proactive, streamlined IT management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.softwareadvice.ie/software/99131/teamviewer","@type":"ListItem"},{"name":"monday AI Work Platform","position":10,"description":"JobViseur combines AI-assisted job discovery, role matching and application management in a single career-transition platform. Job seekers can search opportunities from multiple sources, compare them using Fit Scores, review detailed analyses of profile alignment, strengths and gaps, generate tailored CVs and application emails, and follow each opportunity through a structured application pipeline. Market-positioning reports provide a broader view of recurring skills, blocking requirements and areas for development across several analysed roles. For career coaches, outplacement providers, employability organisations and higher-education career services, professional plans include beneficiary sub-accounts, shared credits, multi-client workflows and custom branding. JobViseur has a strong focus on France and Switzerland while also surfacing international opportunities through aggregated job sources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.softwareadvice.ie/software/131008/monday-com","@type":"ListItem"},{"name":"Rippling","position":11,"description":"Rippling is a workforce management platform that unifies HR, IT, and Finance operations for startups, small businesses, and mid-size companies across a wide range of industries. The software is deployed cloud-based, so teams can access it from any device with an internet connection. Rippling brings together payroll, benefits administration, device management, expense tracking, and employee onboarding into a single system, reducing the need to switch between multiple tools. HR teams can automate onboarding workflows, manage compliance, and run payroll across multiple countries. IT administrators can provision and deprovision employee devices and app access directly from the platform. Finance teams can track spend and manage corporate cards alongside headcount data. Support is available via email, phone, live chat, and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/58f21922e25f1cf41919772fd94e79a9/rippling.png","url":"https://www.softwareadvice.ie/software/410674/rippling","@type":"ListItem"},{"name":"Deel","position":12,"description":"Deel is the only global-first people platform that enables companies to hire, relocate, pay, manage, equip, and support talent in 150+ countries - all within a single, integrated system.\nDesigned for modern global teams, Deel eliminates the complexity of international workforce operations by combining fully owned infrastructure, built-in compliance, and AI-powered workflows. Unlike providers that rely on third-party payroll processors or in-country partners, Deel owns its payroll rails and operates 250 legal entities worldwide, ensuring faster issue resolution, greater accountability, and consistent service delivery.\nToday, Deel supports 40,000 customers and 1.5 million workers globally, powered by 2,000+ in-house experts across payroll, legal, mobility, immigration, HR, and compliance.\nThe platform is structured around six customer-focused pillars: Hire, Relocate, Pay, Manage, Equip, and Services.\nDeel Hire enables companies to compliantly engage employees and contractors worldwide, including Employer of Record services where Deel acts as the legal employer for international hires.\nDeel Mobility supports global relocation and immigration.\nDeel Payroll allows organizations to run payroll in 130+ countries through a self-run or managed model, with 55+ native payroll engines.\nDeel HR centralizes workforce management, including HRIS, performance, compensation, and workforce planning.\nDeel IT streamlines global device provisioning and security.\nDeel Services provides corporate, HR, immigration, equity, and privacy support.\nDeel integrates with existing HRIS, ERP, and accounting systems, allowing companies to adopt modules as needed while maintaining a unified global data layer.\nWith AI embedded directly into operational workflows - not just chat interfaces - Deel helps teams take action across hiring, payroll, mobility, IT, and reporting. The result is a scalable, compliant infrastructure that supports every worker type across 150+ countries, without borders or third-party dependencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca638113-5556-4e21-84ef-1cb5086b886d.png","url":"https://www.softwareadvice.ie/software/248344/deel","@type":"ListItem"},{"name":"Freshdesk","position":13,"description":"Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries such as retail, technology, and healthcare. It helps teams manage customer inquiries, track support tickets, and collaborate on resolutions from a single platform.\n\nCore features include ticket management, which organizes incoming requests from email, phone, chat, and social media into one inbox. Automation tools handle repetitive tasks like ticket assignment and status updates. A self-service portal lets customers find answers through a knowledge base without contacting support. Team collaboration tools allow agents to work together on complex issues.\n\nSmall businesses benefit from straightforward ticket tracking, while larger organizations can use advanced reporting to monitor team performance and spot trends. The software also includes customer satisfaction surveys to help businesses measure service quality.\n\nFreshdesk is available as a cloud-based solution, accessible from any web browser. Support is provided through email, live chat, phone, and an online knowledge base, with around-the-clock assistance available for users who need help at any time.","image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.softwareadvice.ie/software/110247/freshdesk","@type":"ListItem"},{"name":"Wrike","position":14,"description":"Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts reliably inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done. More than 20,000 organizations worldwide, including Siemens, Walmart, and NVIDIA, trust Wrike to deliver their most important work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b4158bfc-a55c-4d3a-baf8-b0316f604753.png","url":"https://www.softwareadvice.ie/software/3777/wrike-pm","@type":"ListItem"},{"name":"Malwarebytes for Business","position":15,"description":"Malwarebytes for Business is a cloud-based cybersecurity suite comprising Malwarebytes Endpoint Protection and Malwarebytes Endpoint Detection and Response. The platform provides  enterprise-class threat detection, isolation, and remediation - driven from the cloud and easy to use for organizations of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94bacb01-a894-4d16-ab69-b244f690eb63.png","url":"https://www.softwareadvice.ie/software/354549/malwarebytes-for-business","@type":"ListItem"},{"name":"AVG Antivirus Business Edition","position":16,"description":"AVG CloudCare is a cloud-based security suite designed for small and midsize businesses (SMBs) and the third party managed security service providers (MSSPs), who can use this tool to manage security on behalf of their clients.\n\n\nAVG CloudCare includes a wide range of security features including antivirus, which protects PCs and laptops and detects and removes concealed threats. Files are scanned before employees download them and URLs are scanned while they search online, thus reducing the risk of attack.\n\n\nMeanwhile, AVG CloudCare’s content filtering option enables businesses to monitor, and if necessary block, select websites employees visit to improve workplace efficiency. It also enables protection against spam and encryption for email, and pay-as-you-go cloud backup to defend against potential data loss.\n\n\nFinally, AVG’s remote management tool enables an administrator to manage a company's security from anywhere, on any device. Highly scalable, AVG CloudCare is available as a year or two-year subscription with optional monthly add-ons.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ed46f03-afe4-479b-9e23-7d66eb562445.png","url":"https://www.softwareadvice.ie/software/194104/avg-antivirus-business-edition","@type":"ListItem"},{"name":"ManageEngine Endpoint Central","position":17,"description":"Endpoint Central is a unified endpoint management and security platform built for IT teams managing diverse device environments. It brings together the core functions of endpoint management, patching, software deployment, remote access, mobile device management, and security into a single console, reducing the need to operate multiple disconnected tools.\n\nEndpoint Management Across Every OS\nThe platform supports Windows, macOS, Linux, iOS, Android, and Chrome OS, giving IT teams consistent control across all device types. From initial provisioning through ongoing configuration management to decommissioning, Endpoint Central handles the full device lifecycle without requiring separate solutions for each operating system.\n\nPatch Management\nPatch deployment is automated across operating systems and 1000+ third-party applications. IT teams can define deployment policies, test patches before rollout, schedule updates within approved maintenance windows, and monitor compliance across the fleet. This reduces manual effort and shortens time to remediation.\n\nRemote Desktop and Support\nBuilt-in remote desktop capabilities allow IT technicians to connect to endpoints instantly and resolve issues in real time. File transfer, session recording, and multi-monitor support are included, removing dependency on third-party remote tools and accelerating support for distributed workforces.\n\nSoftware Deployment and Inventory\nApplications can be deployed, updated, or uninstalled across thousands of endpoints simultaneously using custom deployment policies. The platform maintains a continuously updated inventory of hardware and software assets to support license compliance, audit readiness, and capacity planning.\n\nMobile Device Management\nEndpoint Central includes integrated MDM for iOS and Android devices. IT teams can enroll devices, push configuration profiles, distribute applications, enforce security policies, and perform remote actions, including selective or full device wipe. Both corporate-owned and BYOD environments are supported.\n\nOS Imaging and Provisioning\nOS imaging workflows allow IT teams to build, manage, and deploy standardized system images across the organization. New devices can be provisioned quickly and consistently, reducing setup time and ensuring uniform configurations from day one.\n\nEndpoint Security\nSecurity capabilities are built into the platform rather than requiring a separate product. Vulnerability assessment surfaces weaknesses ranked by severity. Application control prevents unauthorized software execution. Device control manages USB and peripheral access. Endpoint privilege management removes unnecessary local admin rights while supporting approved elevation. Browser security policies reduce web-based exposure. BitLocker and FileVault management enforces disk encryption across Windows and macOS.\n\nDeployment Options and Editions\nEndpoint Central is available as a cloud-hosted solution or an on-premises installation. Five editions are available: Free, Professional, Enterprise, UEM, and Security. Each edition builds on the previous, allowing organizations to start with core management capabilities and expand into advanced security features as needs evolve.\n\nWho It Is Built For\nEndpoint Central is used by IT administrators, systems engineers, and security teams across healthcare, finance, education, manufacturing, and the public sector. It is suited for organizations managing hundreds to tens of thousands of endpoints looking to consolidate operations, reduce tool sprawl, and improve security posture.","image":"https://images.g2crowd.com/uploads/product/image/8280adad4374f866281e964c1440dc1a/manageengine-endpoint-central.jpg","url":"https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central","@type":"ListItem"},{"name":"Asset Panda","position":18,"description":"Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time.\n\n\nAsset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should be required) before sending.\n\n\nAsset Panda helps users in auditing, facilities management, equipment support ticketing, compliance and purchase order management. Other features include asset photo tagging, replication configuration and Gantt charts. Support is available via chat, email and phone. Pricing is either per asset or per user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b831c1bc-2ed4-41d7-bf27-38298eaf8155.png","url":"https://www.softwareadvice.ie/software/191656/asset-panda","@type":"ListItem"},{"name":"GitLab","position":19,"description":"GitLab is your intelligent orchestration platform for DevOps. \n\nGitLab is a unified platform for the full software development lifecycle, consolidating planning, source code management, CI/CD, security, and deployment in a single application. Teams eliminate context switching and manual handoffs, maintaining continuous flow from idea to production.\n\nBuilt-in CI/CD includes code testing, artifact management, environment management, and feature flags. Security runs continuously throughout development: SAST, DAST, dependency scanning, secret detection, container scanning, and IaC scanning.\n\nGitLab Duo Agent Platform brings team-level agentic AI to the entire lifecycle: code generation, automated code review, issue-to-merge-request flows, pipeline remediation, and vulnerability triage. Multiple agents work in parallel while developers steer.\n\nGitLab supports flexible deployment: SaaS, self-managed, dedicated single-tenant, and FedRAMP-compliant environments for government.\n\nContact us to learn more today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a4c64d3-570d-43a0-9ab9-725c546efdf4.png","url":"https://www.softwareadvice.ie/software/28004/gitlab","@type":"ListItem"},{"name":"ISL Light","position":20,"description":"ISL Online is a remote desktop and remote support software designed for IT support teams, help desk technicians, managed service providers (MSPs), and enterprise IT departments. It enables secure remote access, control, and troubleshooting of Windows, Mac, Linux, and mobile devices (iOS and Android), with both attended and unattended access options. \n\nOrganizations use ISL Online to resolve technical issues remotely, reduce downtime, and manage distributed IT environments without requiring VPN configuration or firewall changes. MSPs use ISL Online to support multiple client environments from a centralized platform, while enterprises use self-hosted or private cloud deployment options to maintain control over data, infrastructure, and compliance requirements. \n\nAttended remote support \nTechnicians can connect to an end user’s device in real time to view and control the desktop, transfer files, switch between multiple monitors, and communicate via chat or audio/video. Sessions can be paused, resumed, recorded, or transferred between operators. \n\nUnattended remote access \nThe ISL AlwaysOn agent enables permanent, anytime access to remote systems. IT teams can mass deploy agents, organize devices into groups, and access machines without requiring user interaction. \n\nRDP and SSH access \nAccess remote systems using RDP or SSH tunneling without VPN setup or firewall changes, simplifying connectivity across networks. \n\nSecurity and compliance \nAES 256-bit end-to-end encryption (E2EE) with RSA 2048/4096-bit key exchange \nISO/IEC 27001:2022 certified information security management \nISO 14001:2015 Environmental management systems \nGeneral Data Protection Regulation (GDPR) compliance \nTwo-factor authentication (2FA) and single sign-on (SSO) \nSession recording and detailed audit logs \nBlackout (curtain) mode for sensitive environments \nIP and MAC address restrictions and role-based access controls \n\nDeployment options \nCloud (SaaS) with global infrastructure (100+ servers, 99.98% uptime) \nSelf-hosted (on-premises), including air-gapped environments \nManaged Private Cloud for dedicated single-tenant deployment \n\nIntegrations \nISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows. \n\nPricing \nISL Online offers three hosting options: Cloud, Self-Hosted, and Hybrid (Managed Private Cloud – MPC). Cloud plans are tiered (Starter, Standard, Premium), with user limitations on Starter and Standard, while Premium Cloud supports unlimited users and managed devices. Self-Hosted and Managed Private Cloud (MPC) deployments also support unlimited licensed users and managed devices. A free trial is available without requiring a credit card.","image":"https://images.g2crowd.com/uploads/vendor/image/57618/396b3012f54830cc64559ea9d9ca55eb.jpeg","url":"https://www.softwareadvice.ie/software/71943/isl-online","@type":"ListItem"},{"name":"JIRA Service Management","position":21,"description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.ie/software/116349/jira-service-management","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":22,"description":"Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support via multiple channels and tracking agent's’ performance, among others. Support agents can closely monitor every IT incident and track abrupt changes occurring in the network.\n\n\nThe self-service portal allows users to submit tickets, track progress and view informative resources from the knowledge base. With Spiceworks, businesses can also create a centralized knowledge base from where users can get information on periodic or regular inquiries. Spiceworks also offers a team management dashboard to help management view and track key performance metrics.\n\n\nSpiceworks also offers an on-premise version for businesses that want to set up and manage their in-house help desk operations locally. IT professionals can also manage tickets on their Android and iOS based smartphones using Spiceworks Mobile app. Professionals can also connect with the global Spiceworks community to share tips and best practices with the global professionals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.softwareadvice.ie/software/365499/spiceworks-network-management-software","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":23,"description":"SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses respond to service requests in a timely manner, resulting in improved support.\n\n\nSolarWinds Service Desk is a cloud-based software offered for an annual subscription. In the system, users can manage service tickets and company assets. It also works on the go from any smartphone or tablet equipped with a web browser.\n\n\nSolarWinds Service Desk integrates with other applications, including Google Apps, Salesforce.com, OneLogin and over 140 other applications. Users can submit service tickets through either email or the inbuilt self-service portal. The portal empowers users to search for a solution independently using the system's configurable knowledge base. Customers can also submit a new request and check on the status of a pending issue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.softwareadvice.ie/software/30413/samanage","@type":"ListItem"},{"name":"Jamf Pro","position":24,"description":"Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition.\n\n\nThe application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment.\n\n\nJamf Pro enables teams to collect hardware, software and security configuration details from Apple devices and generate custom reports. It is available on a monthly subscription and support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ecc6f4b-7c01-4f09-9817-d60c5d3f1347.png","url":"https://www.softwareadvice.ie/software/228817/jamf-pro","@type":"ListItem"},{"name":"SysAid","position":25,"description":"Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act from day one, resolving incidents, fulfilling requests, triggering workflows, and deploying changes without anyone touching them. It's not a chatbot. It's the only platform built to run agentic AI on ITSM guardrails your team sets, with every action logged and every rule visible. No black box, no code required, no developers needed. Incident management, request fulfillment, change management, problem management, CMDB, SLAs, and knowledge management all run in one platform, live in weeks, not months. Your team stops drowning in repeat requests and starts driving the projects that actually move the business forward. End users get instant answers in natural language, without waiting on a ticket. And when results happen, you have the visibility to prove it to leadership.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.softwareadvice.ie/software/158389/sysaid-it-crm","@type":"ListItem"}],"numberOfItems":25}
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