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description: Page 6 - Discover the best Customer Experience Software in Ireland. Compare top Customer Experience Software tools with customer reviews, pricing and free demos.
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title: Page 6 - Best Customer Experience Software in Ireland - 2026 Reviews, Pricing & Demos
---

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# Customer Experience Software

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## Products

1. [Waitwhile](https://www.softwareadvice.ie/software/270151/waitwhile) — 4.7/5 (63 reviews) — Waitwhile is a waitlist and scheduling software that helps businesses streamline the entire queuing process, from gue...
2. [pulseM](https://www.softwareadvice.ie/software/321338/pulsem) — 4.6/5 (62 reviews) — pulseM is a reputation management software designed to help businesses handle and analyze customer service interactio...
3. [SurveyLab](https://www.softwareadvice.ie/software/144490/surveylab) — 4.9/5 (62 reviews) — SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enabl...
4. [Snap Survey Software](https://www.softwareadvice.ie/software/351036/snap-surveys) — 4.3/5 (62 reviews) — Snap Surveys offers a survey management and experience measurement platform, created for companies of all sizes. It o...
5. [Jahia](https://www.softwareadvice.ie/software/239256/jahia-dxp) — 4.6/5 (59 reviews) — Jahia is a cloud-based platform that helps businesses monitor customers’ experiences and provide personalized content...
6. [Nuvi](https://www.softwareadvice.ie/software/77364/nuvi) — 4.3/5 (59 reviews) — Nuvi is a cloud-based social media management platform that helps marketing teams with social listening, analytics an...
7. [Delighted](https://www.softwareadvice.ie/software/166708/delighted) — 4.8/5 (57 reviews) — Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises g...
8. [Signpost](https://www.softwareadvice.ie/software/169357/signpost) — 4.1/5 (57 reviews) — SignPost is a CRM and marketing automation solution that helps small businesses by providing customer feedback, refer...
9. [Partoo](https://www.softwareadvice.ie/software/357727/partoo) — 4.5/5 (56 reviews) — At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help ...
10. [Listen360](https://www.softwareadvice.ie/software/106200/listen360) — 4.8/5 (56 reviews) — Listen360 is an all-in-one customer feedback and review management platform designed to help franchisors and multi-lo...
11. [Froged](https://www.softwareadvice.ie/software/180817/froged) — 4.5/5 (56 reviews) — FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and pr...
12. [Userlytics](https://www.softwareadvice.ie/software/88642/userlytics) — 4.7/5 (55 reviews) — Userlytics is a cloud-based remote user testing and research platform, which helps businesses gain insights into user...
13. [Glassbox](https://www.softwareadvice.ie/software/301833/glassbox) — 4.9/5 (54 reviews) — Designed for businesses in insurance, travel, telecommunications, retail and other industries, Glassbox is a cloud-ba...
14. [OneHash CRM](https://www.softwareadvice.ie/software/328082/onehash) — 4.6/5 (53 reviews) — Have you been managing your leads, opportunities, customer’s details, etc. on excel or google sheets and are exhauste...
15. [GetFeedback](https://www.softwareadvice.ie/software/266521/getfeedback) — 4.6/5 (53 reviews) — With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the cu...
16. [Spark Chart](https://www.softwareadvice.ie/software/149779/spark-chart) — 4.8/5 (52 reviews) — Spark Chart is an Australian cloud-based survey software solution with 24 x 7 expert support and advice. Australian d...
17. [Great Recruiters](https://www.softwareadvice.ie/software/329091/great-recruiters) — 4.9/5 (51 reviews) — Great Recruiters is a cloud-based platform that helps businesses of all sizes streamline reputation and experience ma...
18. [LimeSurvey](https://www.softwareadvice.ie/software/458234/LimeSurvey) — 4.4/5 (50 reviews) — LimeSurvey is tailored for extensive survey needs, which includes functionality for various types of data collection ...
19. [3CLogic](https://www.softwareadvice.ie/software/19735/3clogic-cloud-contact-center) — 4.3/5 (49 reviews) — 3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers....
20. [Questback](https://www.softwareadvice.ie/software/374705/questback) — 4.7/5 (49 reviews) — Questback excels as a pioneering Experience Management platform, specializing in elevating customer and employee expe...
21. [Usersnap](https://www.softwareadvice.ie/software/160057/usersnap) — 4.8/5 (48 reviews) — Usersnap is a user feedback platform to capture, organize, respond, and scale user insights for agile product testing...
22. [Sharpen](https://www.softwareadvice.ie/software/32009/sharpen) — 4.4/5 (48 reviews) — Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an a...
23. [Dashly](https://www.softwareadvice.ie/software/208579/dashly) — 4.7/5 (47 reviews) — Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and ana...
24. [Userlane](https://www.softwareadvice.ie/software/42687/userlane) — 4.5/5 (47 reviews) — Userlane is a no-code Digital Adoption Platform used to measure how employees use applications, identify areas for im...
25. [Locobuzz](https://www.softwareadvice.ie/software/239507/locobuzz) — 4.3/5 (44 reviews) — Locobuzz's competition benchmarking abilities offer businesses detailed insights into how competing brands operate, h...

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## Related Categories

- [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software)
- [NPS Software](https://www.softwareadvice.ie/directory/4116/nps/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/directory/4574/customer-experience/software)
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The platform enables managers to share details regarding upcoming appointments with customers via automated text messages.\n\nAdministrators can request and collect feedback from clients across various social networking channels on a unified interface. pulseM allows teams to connect with website visitors via live chat functionality and automatically send service reminders. Additionally, supervisors can send technicians’ profiles including photos, videos, biographical information and more to clients.\n\npulseM lets stakeholders manage competitor review analysis, teams, gamification and rank tracking on a centralized dashboard. Pricing is available on request and support is extended via phone, chat, email, knowledge base and an online contact form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10a9b83c-d9a0-4290-bc02-818396c6fc43.png","url":"https://www.softwareadvice.ie/software/321338/pulsem","@type":"ListItem"},{"name":"SurveyLab","position":3,"description":"SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback.\n\n\nSurveyLab offers built-in survey templates that users can configure with a variety of question types, question logic, colours and company branding. Survey results can be exported into Excel, Powerpoint and PDF formats. SurveyLab also supports multiple languages, multiple user accounts and closed-loop processes.\n\n\nIntegration includes applications like Zendesk, Cint, LiveChat, Salesforce, Google Analytics, webhooks and more. SurveyLab offers access to online research panels that are ISO certified and designed according to industry standards. Security features include SSL data encryption and event logs for audit purposes.\n\n\nSurveyLab offers services on a monthly subscription basis that includes support via phone, email and online chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d935befe-4185-461c-b8f1-e83788406a57.png","url":"https://www.softwareadvice.ie/software/144490/surveylab","@type":"ListItem"},{"name":"Snap Survey Software","position":4,"description":"Snap Surveys offers a survey management and experience measurement platform, created for companies of all sizes. It offers survey design, data collection, feedback management, advanced analytics, and customizable reporting. Both cloud-based and on-premise versions are available.\n\nSnap Surveys allows users to administer surveys from multiple devices such as tablets, smartphones, and kiosks. The product also offers online surveys, where users can design surveys using customizable templates, and share them with audiences using a branded URL.\n\nUsers can also create paper surveys that can include information such as a respondent’s name, address, and contact details. Users can scan paper surveys and auto-populate the responses from the questionnaire fields. An online portal is available that enables users to upload surveys and distribute them across multiple channels such as social media. Users can also send automated notifications to the respondents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2574263e-d92a-40bd-adca-cee596bfeabe.png","url":"https://www.softwareadvice.ie/software/351036/snap-surveys","@type":"ListItem"},{"name":"Jahia","position":5,"description":"Jahia is a cloud-based platform that helps businesses monitor customers’ experiences and provide personalized content accordingly. Professionals can use the built-in CMS solution, jContent, to create, store, manage and share enterprise content on a unified location. \n\nJahia allows organizations to sort digital assets into custom folders and publish them across multiple channels according to requirements. Managers can use the personalization engine to test or evaluate digital interactions and assess content performance through reports and actionable analytics. Additionally, it lets users ensure compliance with various data privacy regulations, including GDPR, CCPA and more.\n\nJahia enables businesses to integrate the platform with various third-party applications, such as Twilio, Stripe, Workday, Shopify, ServiceNow and more. Pricing is available on monthly subscriptions and support is extended via live chat, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9f027e2-ed3d-4304-a630-3deef9e4be6b.png","url":"https://www.softwareadvice.ie/software/239256/jahia-dxp","@type":"ListItem"},{"name":"Nuvi","position":6,"description":"Nuvi is a cloud-based social media management platform that helps marketing teams with social listening, analytics and reporting. It is primarily designed to assist firms with brand awareness and customer engagement.\n\n\nNuvi’s segmentation tool helps users compare different data sets such as demographic data and regional parameters and implement specific filtering criteria. With its hybrid detection system, brands can analyze automatically tagged segments. Further, the social data warehouse allows users to write SQL queries and maintain a unique Postgres database.\n\n\nNuvi works with multiple brands with single a platform to generate analytical reports. It is also used to compose, schedule and publish content to multiple social channels. It is available on a monthly subscription basis and support is provided via phone and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a1483e0-a668-44fd-b7e6-1f38b78c1715.png","url":"https://www.softwareadvice.ie/software/77364/nuvi","@type":"ListItem"},{"name":"Delighted","position":7,"description":"Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and analyze customer feedback by conducting surveys across multiple platforms. Users can evaluate customer satisfaction through Net Promoter Score (NPS), CSAT score, 5-star ratings, smileys and emoji reactions.\n\nEnable teams at every journey stage - from sales through support - to gather feedback via email, website, SMS text, in-app, and in-person kiosk. URL link surveys can be used in email signatures, chats, social media or printed materials. Schedule surveys and ensure verified delivery using DKIM, SPF and DMARC authentication methods.\n\nCustomers receive custom thank you messages after submission with next steps to close the loop. Real-time role-based dashboarding, pre-built reports, and AI-driven survey text analysis speed up feedback analysis, surfacing insights that require action.\n\nDelighted offers integration with third-party applications such as Intercom, Shopify, Slack, Klaviyo, Zendesk, Chatdesk and more. It comes with mobile applications for iOS and Android. It is available on yearly subscriptions with plans of all sizes, from free to enterprise. Support is provided via email, self-serve documentation, tutorial videos, and live consultation with a customer experience expert.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ec7acc3-8287-4db3-a093-dfec534158c2.png","url":"https://www.softwareadvice.ie/software/166708/delighted","@type":"ListItem"},{"name":"Signpost","position":8,"description":"SignPost is a CRM and marketing automation solution that helps small businesses by providing customer feedback, referrals, reviews and insights. It is a cloud-based platform which bridges the gap between local business owners and target audiences. The software enables users to capture contacts, send automated emails and run marketing autopilot.\n\n\nThe software provides Mia which is a smart assistant embedded into the Signpost platform. Mia connects with purchases, emails and phones to create automated customer lists based on insights and behavioral data to send personalized messages to customers. In addition to this, SignPost helps businesses with the marketable contact lists by syncing customer data automatically.\n\n\nSignpost integrates with existing customer communication channels such as phones, SMS, purchases and social media accounts. Pricing is via monthly subscription, and support options included live chat and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e8d1a3c-09d6-4660-9229-382e632cd9b9.png","url":"https://www.softwareadvice.ie/software/169357/signpost","@type":"ListItem"},{"name":"Partoo","position":9,"description":"At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-making through intuitive dashboards, enabling decision-makers to measure ROI and foster lasting customer relationships.\n\nPartoo works with a wide range of local and international companies across various industries, including small and medium-sized businesses, as well as large corporations like McDonald's, Toyota, Carrefour, and Sports Direct.\n\nThe simplicity of our local listing solution enables companies to manage the tool at both local and brand levels.\n\nPartoo boasts a team of over 400 professionals and serves more than 400 clients in over 100 countries\n\n\nProducts Details\n\nPartoo helps companies grow with the following products by meeting its 3 objectives: Get Found, Get Chosen and Get Clients.\n\nGet found:\n- Presence Management: automatically broadcast your stores’ information on the main directories, GPS, search engines, social networks and opinion websites.\n\n- Store Locator: optimise your website with a Store Locator and customisable pages per location. Make your Point of Sales stand out on the queries associated with your activity.\n\nGet chosen:\n- Review Management: centralise the reviews left on your listings, whether they come from Google, TripAdvisor or Facebook. Get regular reports, analyse them and respond from a single interface.\n\n- Review Booster: encourage satisfied customers to leave positive reviews on Google Business Profile via SMS invites.\n\nGet clients:\n- Messages: centralise messages received from Google Business Profile, Facebook Messenger, and Instagram and easily reply to them centrally or locally!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65d7516b-f746-4140-9bf9-ed3248aec42c.jpeg","url":"https://www.softwareadvice.ie/software/357727/partoo","@type":"ListItem"},{"name":"Listen360","position":10,"description":"Listen360 is an all-in-one customer feedback and review management platform designed to help franchisors and multi-location brands strengthen relationships, boost loyalty, and drive growth. By capturing genuine feedback after every visit, surfacing actionable insights, and amplifying positive reviews, Listen360 transforms everyday customer interactions into long-term business success.\nAt its core, the platform automates the feedback process. Post-visit surveys are sent at just the right time, giving customers an easy way to share honest impressions while experiences are still fresh. This automation ensures consistent, high response rates across every location in a franchise network. The result is a steady stream of insights leaders can trust to reflect the true voice of the customer.\nAll of this feedback is delivered through real-time dashboards that provide clear visibility across an entire organization. Executives, regional leaders, and individual operators can track sentiment, monitor Net Promoter Score (NPS), and identify loyalty trends without wading through data manually. By spotlighting both strengths and weaknesses, Listen360 empowers teams to act quickly, close gaps, and replicate success.\nReputation management is a natural extension of this process. The platform makes it simple to encourage happy customers to leave authentic, positive reviews online, building visibility and credibility in competitive markets. At the same time, dissatisfied clients are flagged for private follow-up, helping brands resolve issues before they become public complaints. This balance allows you to protect brand reputation while increasing review volume and ratings.\nBecause Listen360 highlights at-risk clients as soon as dissatisfaction appears, businesses can step in and address concerns before customers walk away. Over time, the system helps uncover what keeps people coming back, what drives repeat visits, and how loyalty patterns evolve. By translating raw feedback into these kinds of actionable insights, brands gain the tools to protect revenue and strengthen long-term relationships.\nFor franchisors, consistency across locations is critical. Top performers can be celebrated and studied, while underperforming locations get the clarity they need to improve. These benchmarks give leadership teams a reliable way to maintain brand standards, align operations, and ensure every customer enjoys the same quality of service.\nAI-powered analysis further enhances the platform by surfacing patterns and sentiment trends at scale. Instead of manually combing through thousands of survey responses, decision-makers can instantly see what themes are emerging and where improvement is most urgent. This intelligence turns raw data into a roadmap for smarter strategies, more consistent experiences, and measurable growth.\nPositive customer feedback can be shared directly with frontline teams to celebrate wins and reinforce great service. Constructive feedback provides actionable guidance, motivating employees and strengthening accountability. The result is a loop of continuous improvement that benefits customers, employees, and the brand alike.\nImplementation is simple. Automated survey triggers, intuitive dashboards, and customizable reports make Listen360 easy to adopt, even for busy operators. The platform is designed to integrate seamlessly into daily workflows, and dedicated support ensures brands can maximize value quickly. Whether managing a handful of locations or hundreds across multiple regions, Listen360 scales to meet the needs of both emerging and established franchise networks.\nToday, hundreds of leading brands in wellness, beauty, fitness, children’s services, and beyond rely on Listen360. From capturing the voice of the customer to driving reviews, reducing churn, and ensuring consistent experiences, the platform has become a proven solution for multi-location businesses seeking growth. With over two decades of experience in customer engagement","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/746bf1c1-1074-4bef-b0f3-7f88855f14de.png","url":"https://www.softwareadvice.ie/software/106200/listen360","@type":"ListItem"},{"name":"Froged","position":11,"description":"FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and product teams to your marketing touch points. \n\nOur focus is on the entire customer journey from Onboarding and retention to proactive customer support.\n\nWe provide complete customization with our scalable and adaptable technology from -\n* Behavioral segmentation\n* Product Flows\n* Knowledge Base \n* Email campaigns\n* NPS Surveys\n* In-app widget\n* +2k integrations and API\n* Dedicated CS Manager and Dev team","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.softwareadvice.ie/software/180817/froged","@type":"ListItem"},{"name":"Userlytics","position":12,"description":"Userlytics is a cloud-based remote user testing and research platform, which helps businesses gain insights into user's journey by recording screen of test participants as they interact with websites, web or mobile applications, prototypes, or competitor's site. Features include picture-in-picture recording, hyperlinked annotations, device targeting, card sorting, tree testing and automated transcriptions.\n\n\nAdministrators can define test goals and demographic filters such as country, gender, age, or technology profile or add custom screener questions and qualify target users based on answers. Supervisors can create different tasks for participants and their performance through time on task, success/failure questions, SUS, NPS and more. Userlytics includes a live conversation feature, which lets hosts conduct test sessions, schedule call with participants and invite multiple viewers to the test.  \n\n\nUserlytics comes with mobile applications for Android and iOS. It is available on monthly subscriptions and support is extended via documentation, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/15d8f93b-17cd-4846-a229-3e1a4b5f52f5.png","url":"https://www.softwareadvice.ie/software/88642/userlytics","@type":"ListItem"},{"name":"Glassbox","position":13,"description":"Designed for businesses in insurance, travel, telecommunications, retail and other industries, Glassbox is a cloud-based solution that helps streamline web analytics via session replay, customer journey mapping, heatmaps and more. Key features include funnel analysis, record keeping, interaction tracking, performance metrics, big tracking and third-party integration. Additionally, the platform also provides customer support via chat, phone, FAQs and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6725a6a1-24c7-4b1e-b633-c663a68e373a.png","url":"https://www.softwareadvice.ie/software/301833/glassbox","@type":"ListItem"},{"name":"OneHash CRM","position":14,"description":"Have you been managing your leads, opportunities, customer’s details, etc. on excel or google sheets and are exhausted with all the manual work? If yes then as you know to amplify the success of your business, inclusion of smart work is needed which clearly usage of excel doesn't seem and provide. Highly specialized tools are required for coherent sales management, automated workflows and richer customer insights. Right?\nLuckily OneHash CRM got you, it acquires new customers and retaining the existing ones through coherent communication, effective market research and a solid support structure. It provides sales automation solution created to boost your sales, capture and convert leads into customers and rationalize promotional activities on multiple channels. It also helps you to store, manage and utilize customer data to improve customer experience, and can be directly integrated with campaigns.\n\nOneHash is a SaaS based Robust, Scalable, Economical & Fully- Featured platform with:\n1.\tCRM\n2.\t ERP\n3.\t HCM\n4.\t Project Management\n5.\t Helpdesk solution\n\nWith built-in integrations Google, AWS, Slack, WooCommerce, Shopify, PayPal and many more applications, everything available at $99/month for Unlimited Users.\nIt is a comprehensive business management solution that helps SMEs to record all their business transactions in a single system. With OneHash CRM, SMEs can make informed, fact-based, timely decisions to remain ahead in the competition. It serves as the backbone of a business adding strength, transparency, and control to your growing enterprise.\n\nEXCEPTIONALLY POPULAR IN ALL KIND OF NICHES, INCLUDING:\n• Manufacturing\n• Hospitality\n• Education\n• Healthcare\n• Finance etc.\n\n YOU GET:\n• Affordability\n• Completeness\n• Customization\n• Efficiency\n• Wholesomeness\n\nBENEFITS:\n• Increased Sales and Customer Retention\n• Automatic process, with reduced error risks\n• Easy Invoice and Payment Tracking\n• Track your KPIs\n• Management of Employee Payroll\n• CRM Analytics\n• Customer Data and Interactions Management\n\nDEAL TERMS\n• After completing the purchase you receive an \n   instructions document. \n• Updates are available for FREE and the \n   product will be updated automatically. \n• The product can be accessed on all devices. Free \n   email/chat support is available for all the customer. For Support contact – \n   support@onehash.ai or you can ping us on www.onehash.ai chat, support is available 24/7 .","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f95c94e2-e253-4372-8f62-ce9d81b38049.png","url":"https://www.softwareadvice.ie/software/328082/onehash","@type":"ListItem"},{"name":"GetFeedback","position":15,"description":"With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the customer journey. This solution provides more context into surveys and pushes feedback into Salesforce to measure valuable metrics like NPS, CSAT, or CES.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc968c99-21e4-4ff3-b402-08433c48ab3c.png","url":"https://www.softwareadvice.ie/software/266521/getfeedback","@type":"ListItem"},{"name":"Spark Chart","position":16,"description":"Spark Chart is an Australian cloud-based survey software solution with 24 x 7 expert support and advice. Australian data storage is an available option. \n\nDesign and conduct any type of survey project, including employee surveys, customer surveys, Net Promoter Score, market research, 360-degree feedback, leadership or team surveys, SWOT analysis, program reviews, event evaluations, needs analysis and more. \n\nChoose from ready-to-use survey templates or customized your own. Deploy and track progress with personalized email invitations and follow up messages. Create links that can be shared via social media, websites, autoresponders, influencers and SMS. Automate workflows through conditional logic. Get real-time reports instantly with comprehensive analytical, filtering and charting features. Build recommendations directly into reports that can be shared instantly. \n\nSpark Chart offers a dedicated management console to manage multiple clients or department accounts. It delivers 24x7 support and advice from survey experts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91133608-8705-4837-8258-7165f3d38450.png","url":"https://www.softwareadvice.ie/software/149779/spark-chart","@type":"ListItem"},{"name":"Great Recruiters","position":17,"description":"Great Recruiters is a cloud-based platform that helps businesses of all sizes streamline reputation and experience management operations. It enables employees to convert candidates’ reviews and ratings into actionable insights.\n\nThe centralized dashboard allows managers to access user accounts, automate review requests and generate custom reports. Great Recruiters lets administrators analyze scores and ratings to provide recruiter rankings and automatically send notifications to users via a unified platform. Additionally, it offers a variety of features such as candidate management, job posting, analytics, review monitoring, sentiment analysis and more.\n\nGreat Recruiters facilitates integration with several third-party platforms such as Bullhorn, Herefish, Staffing Future and more. Pricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e87917d-e7c6-4299-bdbc-0f7eeff6b1c8.png","url":"https://www.softwareadvice.ie/software/329091/great-recruiters","@type":"ListItem"},{"name":"LimeSurvey","position":18,"description":"LimeSurvey is tailored for extensive survey needs, which includes functionality for various types of data collection such as customer feedback, market research, and employee engagement. It allows integration into external panels and offers the flexibility of branding and design customization, enabling surveys to fully align with a user's own website and style. With quota management, LimeSurvey ensures that sample sizes meet research requirements, while its Expression Script expands possibilities for dynamic and responsive survey experiences. The platform’s capability to swiftly export data simplifies the analysis process, helping users to quickly glean actionable insights from the collected information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1ee7d5c-e66c-447a-ac60-c51c8dfcc468.png","url":"https://www.softwareadvice.ie/software/458234/LimeSurvey","@type":"ListItem"},{"name":"3CLogic","position":19,"description":"3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, SAP, and MS Dynamics. With deployments on five continents serving Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, SMS, and speech analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b06aa98-1390-4c93-b017-abba30f11016.png","url":"https://www.softwareadvice.ie/software/19735/3clogic-cloud-contact-center","@type":"ListItem"},{"name":"Questback","position":20,"description":"Questback excels as a pioneering Experience Management platform, specializing in elevating customer and employee experiences alike.\n\nTheir mission revolves around enabling organizations to evolve and grow smarter through effective utilization of feedback from key stakeholders. Renowned as the foremost authority in experience management in the Nordics, they extend our services to a global clientele.\n\nBoasting a team rich in diversity, with an array of nationalities and backgrounds, they share a unified belief in the power of smart organizations to surpass their competitors by fostering more engaging experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ae16991-5198-4719-b533-e96ada2cfb1f.png","url":"https://www.softwareadvice.ie/software/374705/questback","@type":"ListItem"},{"name":"Usersnap","position":21,"description":"Usersnap is a user feedback platform to capture, organize, respond, and scale user insights for agile product testing and instant feature validation. \n\nCompanies such as Red Hat, Erste Bank, Lego, Harvard University partner with Usersnap to excel in their enterprise growth and operations.\n\nUsersnap is right for you if want to:\n\n✅ Create a user-centered and welcoming feedback culture\n✅ Streamline all product feedback to identify top roadmap contenders\n✅ Save time on communicating technical and design improvements\n✅ Conduct more in-product user research and unleash UX insights\n✅ Have a constant stream of new user feedback to stay on top of the voice of customers.\n\nProduct teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner.\n\nhttps://usersnap.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22f88605-19b6-4c2f-ad06-f4e9dbad7499.png","url":"https://www.softwareadvice.ie/software/160057/usersnap","@type":"ListItem"},{"name":"Sharpen","position":22,"description":"Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live web chat, phone, email and social within one interface. Out-of-the-box integrations and open REST APIs allow for customizable features.\n\n\nSharpen’s reporting and analytics dashboard offers both real-time and historical data. Users can monitor and report on contact center performance, agent activity and customer interactions.\n\n\nCoaching and training are also built into the platform. Previously recorded calls can be listened to by supervisors, reviewed and marked using color coded comments. Agents can then review the feedback and directly respond to comments and questions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4b6a030-c88b-4c84-8535-befd54b43e5c.png","url":"https://www.softwareadvice.ie/software/32009/sharpen","@type":"ListItem"},{"name":"Dashly","position":23,"description":"Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their performance on a unified platform. Product managers can identify and resolve bottlenecks in the sales funnel, monitor user journeys, build onboarding campaigns for specific segments.\n\nCustomer executives can quickly respond to clients' requests, answer queries using the built-in knowledge base and launch NPS campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6de99bc8-fb48-42e8-93d9-cd680942a976.png","url":"https://www.softwareadvice.ie/software/208579/dashly","@type":"ListItem"},{"name":"Userlane","position":24,"description":"Userlane is a no-code Digital Adoption Platform used to measure how employees use applications, identify areas for improvement and offer real-time guidance directly within any application.\n\nThe Userlane platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applications.\n\nGet a real-time view of digital transformation progress in your organization. Delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences.\n\nUncover and mitigate critical process risks, maximize productivity and help your people form meaningful habits by providing guidance through any process or application.\n\nIntegrate data, support channels, and documentation into one source of truth, instantly accessible from any software application.\n\nUserlane works with global leading organizations and helps drive, scale and measure success of digital transformation initiatives across different industries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3854301f-d97d-451e-aafe-98f1410c756d.png","url":"https://www.softwareadvice.ie/software/42687/userlane","@type":"ListItem"},{"name":"Locobuzz","position":25,"description":"Locobuzz's competition benchmarking abilities offer businesses detailed insights into how competing brands operate, helping them build strategic brand narratives. Teams can respond quickly to negative chatter, preventing a widespread crisis by using rich analytics and alert mechanisms.\n\nUsing Locobuzz, businesses can monitor social media sites, listening for mentions of their brand to respond in a timely manner. The system allows managers to keep track of their customers' interactions in person, over the phone, or online.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f96da06-dd06-435b-b6b2-c3f16b843d6a.jpeg","url":"https://www.softwareadvice.ie/software/239507/locobuzz","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/directory/4574/customer-experience/software?page=6#itemlist","numberOfItems":25}
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