---
description: Discover the best Incident Management Software in Ireland. Compare top Incident Management Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Best Incident Management Software in Ireland - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Incident Management Software](https://www.softwareadvice.ie/directory/4577/incident-management/software)

# Incident Management Software

Canonical: https://www.softwareadvice.ie/directory/4577/incident-management/software

Page: 1 / 13\
Next: [Next page](https://www.softwareadvice.ie/directory/4577/incident-management/software?page=2)

-----

## Products

1. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.6/5 (791 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
2. [Mitti (by SafetyCulture)](https://www.softwareadvice.ie/software/113670/iauditor) — 4.6/5 (355 reviews) — Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisa...
3. [VelocityEHS](https://www.softwareadvice.ie/software/160087/velocityehs) — 4.4/5 (85 reviews) — VelocityEHS is different. We’re not just a software company, we’re expert problem solvers who know how to simplify co...
4. [Workday HCM](https://www.softwareadvice.ie/software/390210/workday-hcm) — 4.5/5 (1766 reviews) — Workday HCM assists global businesses of all sizes in a variety of industry verticals with workforce planning, analys...
5. [Salesforce Service Cloud](https://www.softwareadvice.ie/software/363691/service-cloud) — 4.5/5 (827 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
6. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (772 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
7. [SolarWinds Service Desk](https://www.softwareadvice.ie/software/30413/samanage) — 4.6/5 (577 reviews) — SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITS...
8. [Site24x7](https://www.softwareadvice.ie/software/360425/site24x7) — 4.7/5 (372 reviews) — Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor we...
9. [Datadog](https://www.softwareadvice.ie/software/101405/datadog) — 4.6/5 (366 reviews) — Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers an...
10. [Splunk Enterprise](https://www.softwareadvice.ie/software/234262/splunk-enterprise) — 4.6/5 (264 reviews) — The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includ...
11. [SiteDocs](https://www.softwareadvice.ie/software/29525/sitedocs) — 4.8/5 (255 reviews) — SiteDocs, a GoCanvas solution, is a cloud-based safety management solution designed for businesses of multiple sizes ...
12. [ManageEngine ServiceDesk Plus](https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus) — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
13. [PagerDuty](https://www.softwareadvice.ie/software/143953/pagerduty) — 4.6/5 (220 reviews) — PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monit...
14. [Pirani](https://www.softwareadvice.ie/software/122791/pirani-riskment-suite) — 4.5/5 (217 reviews) — Pirani is an all-in-one risk and compliance management platform that helps organizations control, govern, and ensure ...
15. [New Relic](https://www.softwareadvice.ie/software/142684/new-relic-one) — 4.5/5 (198 reviews) — New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimiz...
16. [Vivantio](https://www.softwareadvice.ie/software/394868/vivantio-pro) — 4.3/5 (178 reviews) — You've outgrown your help desk. Step up to real service management. Vivantio helps growing organizations move beyond ...
17. [Zoho Creator](https://www.softwareadvice.ie/software/392416/zoho-creator) — 4.3/5 (170 reviews) — Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage da...
18. [OpsGenie](https://www.softwareadvice.ie/software/438957/opsgenie) — 4.6/5 (155 reviews) — Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategi...
19. [AlertMedia](https://www.softwareadvice.ie/software/357409/alert-media) — 4.8/5 (151 reviews) — All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident ...
20. [GoAudits](https://www.softwareadvice.ie/software/200005/goaudits) — 4.8/5 (145 reviews) — GoAudits is an audit and inspection application designed to simplify quality control processes using digital checklis...
21. [xMatters](https://www.softwareadvice.ie/software/168379/xmatters) — 4.6/5 (141 reviews) — xMatters is a cloud-based incident management solution designed to help businesses of all sizes automate identificati...
22. [Novara Flex](https://www.softwareadvice.ie/software/121855/vera) — 4.8/5 (130 reviews) — Novara Flex is cloud-based EHS (Environmental, Health \& Safety) and operational risk management software for mid-...
23. [EcoOnline](https://www.softwareadvice.ie/software/425982/ecoonline-ecompliance) — 4.6/5 (123 reviews) — EcoOnline delivers uncomplicated environment, health and safety (EHS), chemical management and ESG/sustainability tec...
24. [QualityQuest](https://www.softwareadvice.ie/software/129424/compliancequest) — 4.6/5 (112 reviews) — ComplianceQuest is an AI-powered quality and safety management system (QHSE), comprising EQMS (enterprise quality man...
25. [Cority](https://www.softwareadvice.ie/software/440912/medgate) — 4.4/5 (112 reviews) — Cority is an integrated software platform designed for managing environmental, health, safety, and sustainability (EH...

-----

Page: 1 / 13\
Next: [Next page](https://www.softwareadvice.ie/directory/4577/incident-management/software?page=2)

## Related Categories

- [Compliance Software](https://www.softwareadvice.ie/directory/4363/compliance/software)
- [Audit Software](https://www.softwareadvice.ie/directory/4188/audit/software)
- [Network Monitoring Tools](https://www.softwareadvice.ie/directory/4307/network-monitoring/software)
- [EHS Management Software](https://www.softwareadvice.ie/directory/4673/ehs/software)
- [Inspection Software](https://www.softwareadvice.ie/directory/4573/inspection/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/directory/4577/incident-management/software)
- [All Categories](https://www.softwareadvice.ie/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4577/incident-management/software> |
| en | <https://www.softwareadvice.com/incident-management/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4577/incident-management/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4577/incident-management/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4577/incident-management/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4577/incident-management/software> |
| fr | <https://www.softwareadvice.fr/directory/4577/incident-management/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.ie/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"SoftwareAdvice Ireland","url":"https://www.softwareadvice.ie/","@type":"WebSite","@id":"https://www.softwareadvice.ie/#website","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.ie/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Incident Management Software","description":"Discover the best Incident Management Software in Ireland. Compare top Incident Management Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.ie/directory/4577/incident-management/software","about":{"@id":"https://www.softwareadvice.ie/directory/4577/incident-management/software#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.ie/directory/4577/incident-management/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/directory/4577/incident-management/software#webpage","mainEntity":{"@id":"https://www.softwareadvice.ie/directory/4577/incident-management/software#itemlist"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"@type":"BreadcrumbList","@id":"https://www.softwareadvice.ie/directory/4577/incident-management/software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"https://www.softwareadvice.ie/directory/4577/incident-management/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Incident Management Software in Ireland - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@type":"ItemList","@id":"https://www.softwareadvice.ie/directory/4577/incident-management/software#itemlist","itemListElement":[{"name":"Freshservice","position":1,"description":"Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.\n\nBy bringing ITSM, ITOM, ITAM, and enterprise service management together on one platform with a shared data and context model, Freshservice reduces the fragmentation and tool sprawl that slow teams down, creating a more consistent source of truth across services, assets, and infrastructure. IT teams gain visibility into their environment through automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends service delivery to HR, finance, and facilities, giving business teams a consistent and efficient service experience without requiring separate tools.\n\nFreshservice includes Freddy AI, a domain-specific AI layer that helps agents resolve issues faster, automates employee service requests, and gives leaders insights to make better decisions. Embedded across service workflows, Freddy AI acts as a force multiplier for teams by helping reduce repetitive work, accelerate resolution, and surface patterns and risks earlier. The result is faster, more informed service operations that help teams become more proactive while maintaining the governance and control the business requires.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.softwareadvice.ie/software/436317/freshservice","@type":"ListItem"},{"name":"Mitti (by SafetyCulture)","position":2,"description":"Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisations, Mitti brings your audit programs, evidence and corrective actions into one operating picture. From the frontline to the boardroom, it gives everyone a clear understanding of how sites are performing against standards, highlights what needs attention and recommends what to do next. Every audit completed, finding raised and action closed out becomes intelligence your teams can use to improve every day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7298e0a0-6579-4624-b414-9c8df17b44d4.png","url":"https://www.softwareadvice.ie/software/113670/iauditor","@type":"ListItem"},{"name":"VelocityEHS","position":3,"description":"VelocityEHS is different. We’re not just a software company, we’re expert problem solvers who know how to simplify complex issues to deliver exceptional outcomes. Whether you’re a global enterprise or a smaller organization with big aspirations, a partnership with VelocityEHS provides your team with an approach to EHS & ESG that is smart enough to predict and address your challenges without overwhelming or adding unnecessary complexity. \n\nRelied on by more than 10 million users worldwide, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold standard, delivering best-in-class software solutions for managing Safety, Ergonomics, Chemical Management, and Operational Risk. In addition, Velocity offers world-class applications for Contractor Safety & Permit to Work, Environmental Compliance, and ESG. \n\nThe VelocityEHS team includes unparalleled industry expertise, with more certified experts in health, safety, industrial hygiene, ergonomics, sustainability, the environment, AI, and machine learning than any other EHS software provider. Recognized by the EHS industry’s top independent analysts as a Leader in the Verdantix 2025 Green Quadrant Analysis, VelocityEHS is committed to industry thought leadership and to accelerating the pace of innovation through its software solutions and vision. Its privacy and security protocols, which include SOC2 Type II attestation, are among the most stringent in the industry.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ba38214-4091-48b2-89ba-62fd3a0d2845.png","url":"https://www.softwareadvice.ie/software/160087/velocityehs","@type":"ListItem"},{"name":"Workday HCM","position":4,"description":"Workday HCM assists global businesses of all sizes in a variety of industry verticals with workforce planning, analysis, and execution. Workday delivers user and administrative tools such as financial management, HR planning, talent sourcing, payroll processing, reporting and more from a unified portal.\n\nWorkday HCM includes human resource management, workforce planning, recruiting, compensation, benefits, time and attendance, learning and more. Workday also offers a module for educational institutions that includes recruiting and admissions, curriculum management, records, advising and financial aid tracking.\n\nWith Workday HCM, recruiters and managers can build new teams by finding skilled workers through integrated talent searching and job profiles. The built-in HR component allows users to manage time-off and absences through a self-service employee interface that includes time-off requests and reporting, time-tracking, and policy automation. Users can also visualize organizational structures, manage both full-time employees and temporary employees, as well as configure workflows and define end-to-end business processes.\n\nWorkday HCM is mainly used by CHROs within midsize to large enterprises across the telecommunication, education, financial services, healthcare, manufacturing, non-profit, retail and technology industry verticals. Additionally, Workday HCM provides mobile applications for both iOS and Android devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/827ea1f8-e495-44c8-a4b8-c147dc055d23.png","url":"https://www.softwareadvice.ie/software/390210/workday-hcm","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":5,"description":"Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions across multiple channels. It provides tools for various service teams, including contact centers, field service operations, HR departments, and IT service teams. The platform focuses on enhancing customer interactions.\n\nKey features include omni-channel support, centralized case management, and AI capabilities that automate routine tasks, allowing service representatives to address more complex issues. It integrates digital channels, connects phone systems with CRM data, and offers self-service portals for around-the-clock customer support. The platform also includes a centralized knowledge management system, providing access to a digital library for both agents and customers.\n\nService Cloud provides analytics and data insights to help service leaders make informed decisions. Field service tools support workforce productivity by streamlining operations. The platform's unified structure ensures customer information is connected, enabling consistent support experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.softwareadvice.ie/software/363691/service-cloud","@type":"ListItem"},{"name":"JIRA Service Management","position":6,"description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.ie/software/116349/jira-service-management","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":7,"description":"SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses respond to service requests in a timely manner, resulting in improved support.\n\n\nSolarWinds Service Desk is a cloud-based software offered for an annual subscription. In the system, users can manage service tickets and company assets. It also works on the go from any smartphone or tablet equipped with a web browser.\n\n\nSolarWinds Service Desk integrates with other applications, including Google Apps, Salesforce.com, OneLogin and over 140 other applications. Users can submit service tickets through either email or the inbuilt self-service portal. The portal empowers users to search for a solution independently using the system's configurable knowledge base. Customers can also submit a new request and check on the status of a pending issue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.softwareadvice.ie/software/30413/samanage","@type":"ListItem"},{"name":"Site24x7","position":8,"description":"Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive insights on uptime, web applications’ performance, internet services and private networks.\n\n\nPrime features of Site24x7 include the monitoring of website performance, web page speed (browser) monitoring, DNS servers, website availability, website defacement monitoring, File Transfer Protocol (FTP) speed, Representational State Transfer (REST) API, Secure Sockets Layer (SSL)/ Transport Layer Security (TLS) certificates and more.\n\n\nSite24x7 also allows mobile access. The product is available on a monthly subscription plan and support is extended via phone, email and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ecdd3ea5-d0b4-44d4-ac91-1f1ff67f8a5d.jpeg","url":"https://www.softwareadvice.ie/software/360425/site24x7","@type":"ListItem"},{"name":"Datadog","position":9,"description":"Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. \n\nDatadog's SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack.\n\nDatadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/680c6e55-5ae3-4b54-8408-36deb18d3660.png","url":"https://www.softwareadvice.ie/software/101405/datadog","@type":"ListItem"},{"name":"Splunk Enterprise","position":10,"description":"The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includes data indexing tools, which enable users to locate specific data across large data sets.\n\n\nThe software is designed to serve users with limited technical expertise. A key selling point is the platform's scalability, which allows it to grow with the amount of data it is needed to process; up to at least 100 terabytes per day. To ensure users always have access to their data, even in the event of a system disruption, this platform features built-in failover and disaster recovery capabilities.\n\n\nDeployment options include both on-premise and SaaS (Software as a Service). Subscription pricing is based on the amount of data indexed per day, and pricing decreases as the amount of data indexed increases. There are perpetual and term license pricing options as well.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c935ef6d-e80a-4f64-8b46-1864f7d1e6e3.png","url":"https://www.softwareadvice.ie/software/234262/splunk-enterprise","@type":"ListItem"},{"name":"SiteDocs","position":11,"description":"SiteDocs, a GoCanvas solution, is a cloud-based safety management solution designed for businesses of multiple sizes in the construction and maintenance industries. Users can run their safety programs through mobile apps and web browsers. Key features include digital documentation, compliance management and dashboard. The solution helps users track worker certifications and monitor safety in real time.\n\nSiteDocs features digital documentation that allows users to store their documents in a central repository. Users can organize their documents and tag them appropriately so that they can be searched during audits. It helps users convert paper forms to digital using drag and drop form builder. With the help of the compliance management and worker certification module, users do not miss legal regulations and documentation requirements. Users can also upload safety documents such as safety manual, toolbox talks and material safety data sheets.\n\nSiteDocs offers live phone support during business hours. Pricing is based on company size and users are billed annually.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba26a47-0f1e-4b2d-bb00-ad8955dbb351.png","url":"https://www.softwareadvice.ie/software/29525/sitedocs","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":12,"description":"ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure library) compliance.\n\n\nServiceDesk Plus incorporates tools to help users establish process automation. It offers an automatic ticket dispatch function, which distributes new tickets to technicians based on their existing caseload and availability. This helps to manage staff workloads while minimizing the accumulation of unassigned tickets and the service degradations they can cause. Other tools include asset management, a knowledge base builder, project management functions and service level agreement management. \n\n\nFurther automation is provided by the \"business rules\" feature included with ServiceDesk Plus. This allows tickets to be automatically classified, categorized, prioritized and assigned based on a variety of dynamic criteria or rules. ServiceDesk Plus is available as an on-premise installation or as a cloud-hosted service with ServiceDesk Plus On-Demand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.softwareadvice.ie/software/360387/manageengine-servicedesk-plus","@type":"ListItem"},{"name":"PagerDuty","position":13,"description":"PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and live-call routing. It is suitable for support teams, engineering teams, NOC and system administrators of all sizes.\n\n\nUsers get the full-stack visibility and actionable insights of applications, infrastructure and services from a centralized place. On-call scheduling enables organizations to manage resources on critical apps and services that need aid. The collaboration feature enables project members to get real-time notifications through preferred channels.\n\n\nPagerDuty offers integration with over 150 monitoring tools, deployment and ticketing tools. It enables users to get alerts by phone, SMS, email and mobile apps for iOS and Android. PagerDuty is available through annual or monthly subscription options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aeda5a3c-7a2f-47ff-ba7e-8b05711da84a.png","url":"https://www.softwareadvice.ie/software/143953/pagerduty","@type":"ListItem"},{"name":"Pirani","position":14,"description":"Pirani is an all-in-one risk and compliance management platform that helps organizations control, govern, and ensure compliance across corporate processes. With Pirani, teams can define evaluation criteria, identify risks across processes, products, areas, and projects, and implement effective controls in a simple and structured way.\n\nThe platform supports the entire risk lifecycle, from assessment and workflow planning to incident reporting, AML monitoring, and audit management. It enables organizations to assign responsibilities, track progress, and receive automated alerts for pending or overdue tasks, while also providing real-time dashboards and reporting to support informed decision-making.\n\nPirani integrates seamlessly with business tools such as Active Directory, Gmail, Google Drive, Dropbox, and Power BI, ensuring risk management is connected to the organization’s existing ecosystem. Designed to be intuitive, scalable, and AI-powered through Pirani Copilot, the platform makes risk management simple, practical, and effective for organizations of any size.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7b30bdc-6da7-4ece-8012-6ec2a1be8ad1.png","url":"https://www.softwareadvice.ie/software/122791/pirani-riskment-suite","@type":"ListItem"},{"name":"New Relic","position":15,"description":"New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident management, data query and health map. \n\nThe solution enables enterprise engineers to collect telemetry data such as events, logs or traces, filter and save search results through built-in log management UI, perform root cause analysis and visualize the stack performance via the dashboard. IT professionals can monitor distributed services, applications, containers, virtual machines or servers available on-premises or cloud. Team members can receive failure warnings about potential anomalies and prioritize issues accordingly. \n\nNew Relic offers integration with various third-party applications including Terraform, Microsoft Azure, Consul, MySQL, Elasticsearch, Google BigQuery and MongoDB. It comes with mobile applications for Android and iOS. It provides monthly and usage-based pricing options and support is extended via documentation and forum.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/faa86e5c-3e51-4e63-867a-8ccc633fc886.jpeg","url":"https://www.softwareadvice.ie/software/142684/new-relic-one","@type":"ListItem"},{"name":"Vivantio","position":16,"description":"You've outgrown your help desk. Step up to real service management.\n\nVivantio helps growing organizations move beyond basic ticketing and disconnected tools to a single platform for delivering exceptional service. Whether you're supporting employees, customers, or both, Vivantio enables IT, Customer Service, HR, Facilities, Finance, Legal, and GRC teams to standardize processes, automate workflows, and continually improve service delivery from one configurable platform.\n\nBuilt for organizations that need enterprise capabilities without enterprise complexity, Vivantio combines the flexibility of a modern cloud platform with the depth of Enterprise Service Management. Configure workflows without code, adapt each team's processes independently, and scale confidently as your organization grows.\n\nOrganizations choose Vivantio because it helps them:\n\nMove beyond basic help desk software to real service management\nCentralize IT and business service teams on one platform\nConfigure workflows without developers or custom code\nAutomate routing, approvals, escalations, and service processes\nImprove service quality while increasing team capacity\nDeliver measurable business outcomes through reporting and continual service improvement\n\nKey capabilities include:\n\nIncident, Problem, Change, Request, Asset, Configuration, and Knowledge Management\nWorkflow automation, approvals, business rules, routing, and SLA management\nSelf-service portals and branded service experiences\nEnterprise reporting, dashboards, and analytics\nAI-assisted service capabilities, including sentiment analysis and intelligent recommendations\nFLEXBridge Integration Framework with 600+ integration possibilities and a comprehensive Open API\n\nWith flexible licensing, rapid implementation, feature-inclusive pricing, and dedicated in-house Professional Services, Customer Success, and Support teams, Vivantio helps organizations modernize service operations without the cost and complexity of traditional enterprise platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bdeaf79a-72f1-476a-a4f2-eab5cc2e764c.jpeg","url":"https://www.softwareadvice.ie/software/394868/vivantio-pro","@type":"ListItem"},{"name":"Zoho Creator","position":17,"description":"Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage data, and enhance business efficiency. It supports enterprise architecture, legacy system modernization, and digital transformation with easy integrations and built-in analytics.\n\nWith Zoho Creator, teams can create forms, collect data, automate workflows, generate reports, and build dashboards. The platform enables managers to combines AI assistance, business intelligence, and advanced analytics to turn data into meaningful insights. Its unified data model and auto-scaling infrastructure ensure performance and reliability as your business grows.\n\nWith multiplatform builder, teams can design applications that run natively across web, mobile, and tablet devices, all from a single build. Administrators can also integrate apps with existing systems, such as ERPs, accounting software, inventory platforms, IoT devices, and other cloud tools, to create a connected ecosystem.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9cbf8e3-ddd2-4336-911a-3ad7bf6bb016.png","url":"https://www.softwareadvice.ie/software/392416/zoho-creator","@type":"ListItem"},{"name":"OpsGenie","position":18,"description":"Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for Android and iOS enabling users to respond quickly to incidents from mobile devices.\n\n\nOpsgenie keeps teams notified via push notifications and lets responders contact individuals through calls, text messages, Skype and emails during incidents. It allows businesses to identify, manage and track service units via service catalogs, and manage on-call schedules and actions right from the application. Additionally, it provides templates, chat channels and video conferencing tools to automate and manage communication with stakeholders and responders.\n\n\nOpsgenie enables businesses to track and analyze response actions and identify areas of opportunities and success. It integrates with several third-party software such as Datadog, New Relic, Jira, Amazon CloudWatch, Slack and more. Pricing is available on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b94ce5d-0304-46c4-b60f-8df253d58c43.png","url":"https://www.softwareadvice.ie/software/438957/opsgenie","@type":"ListItem"},{"name":"AlertMedia","position":19,"description":"All-in-One Platform to Detect, Understand, and Respond to Risk  \n\nAlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows—so teams quickly understand what’s happening, who’s impacted, and what to do next.  \n\nOrganizations in more than 150 countries—from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart—rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. \n\nThe AlertMedia Difference:\n\nDeeper, Actionable Risk Intelligence\n\n> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence.  \n\nFast, Globally Reliable Emergency Communication\n\n> High-throughput, multichannel delivery with two-way messaging and simple workflows—so messages go out in seconds at any scale. \n\nConnected Workflows From Detection to Resolution\n\n> Intelligence, people data, and response actions come together in one system—reducing clicks, improving alignment, and accelerating response. \n\nBuilt for Rapid Adoption and Execution\n\n> Intuitive workflows and minimal training drive broader admin adoption—eliminating bottlenecks and enabling teams to scale processes with confidence. \n\nScales with Program Maturity\n\n> Expand risk monitoring and response capabilities as needs grow—without adding tools, headcount, or operational complexity. \n\nImplementation & Support\n\n> Streamline onboarding and change management with dedicated support and get answers fast with 24/7 responsiveness from a live team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ad0bf633-7a07-4365-a9c9-e55b11eaa6d4.png","url":"https://www.softwareadvice.ie/software/357409/alert-media","@type":"ListItem"},{"name":"GoAudits","position":20,"description":"GoAudits is an audit and inspection application designed to simplify quality control processes using digital checklists and automated reporting. It is used across industries such as hospitality, food and beverage, healthcare, retail, manufacturing, facility management, construction, and logistics. The platform supports inspections for purposes such as brand standards compliance, quality control, health and safety checks, food safety, and adherence to standard operating procedures.\n\nThe application includes mobile auditing features compatible with phones, tablets, and computers on Android and iOS platforms. GoAudits functions in offline environments and allows the creation of custom digital checklists with options for photo capture, annotations, and e-signatures. After inspections, it generates reports with smart scores and historical trends, reducing the need for manual reporting.\n\nGoAudits includes a task management system to support communication between frontline staff and management. It enables the assignment of follow-up actions, the creation of custom workflows, and the standardization of processes across locations. A dashboard provides real-time operational insights, helping organizations track performance, identify recurring issues, and monitor trends across teams or sites. The collected data supports efforts to improve standards and operational efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2f1e8f10-33e3-4638-a314-9be6996a54be.jpeg","url":"https://www.softwareadvice.ie/software/200005/goaudits","@type":"ListItem"},{"name":"xMatters","position":21,"description":"xMatters is a cloud-based incident management solution designed to help businesses of all sizes automate identification, prevention and resolution of IT issues. Features include dynamic toolchains, real-time notifications, actionable responses, a centralized dashboard, automatic routing and ChatOps rooms.\n\n\nxMatters allows organizations to collaborate with teams via SMS, email or voice messages. Its monitoring functionality creates helpdesk tickets directly from alerts and sends notifications via conference bridges. Its notification management feature enables users to limit the intensity of alerts and block devices. Additionally, its timeline optimization system lets businesses analyze the entire incident management process, from raising a ticket to assigning it to a representative and providing a resolution.\n\n\nxMatters integrates with various third-party applications such as Microsoft Teams, Slack, AppDynamics, Bitbucket, Cisco Webex and Salesforce Desk. The product is available on a monthly subscription plan and support is extended via phone, documentation and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9141364b-1ce1-48cb-ad9f-6d280f6a2826.png","url":"https://www.softwareadvice.ie/software/168379/xmatters","@type":"ListItem"},{"name":"Novara Flex","position":22,"description":"Novara Flex is cloud-based EHS (Environmental, Health & Safety) and operational risk management software for mid-market and SMB companies in regulated, hazardous industries, such as manufacturing, construction, oil & gas, utilities, and mining. Flex gives safety teams one configurable system to report incidents, run mobile inspections and audits, manage corrective actions, run risk assessments and JHAs, track training and SDS, and qualify contractors. Field crews work on the mobile app even offline, and configurable dashboards report leading indicators like TRIR and DART. Built for OSHA 300/300A recordkeeping and audit readiness, ESG and environmental reporting, Flex is designed for field adoption and fast to deploy, a right-sized alternative to enterprise suites like VelocityEHS and Intelex. Customers cut recordable injuries, lower workers' comp and EMR, and stay audit-ready across every site. Request a demo to see how Novara Flex fits your safety program.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/269c3623-09aa-4f04-9851-3c9f370a610a.png","url":"https://www.softwareadvice.ie/software/121855/vera","@type":"ListItem"},{"name":"EcoOnline","position":23,"description":"EcoOnline delivers uncomplicated environment, health and safety (EHS), chemical management and ESG/sustainability technology solutions to forward-thinking leaders. Safeguarding your entire workforce, from frontline employees to lone workers and contractors, EcoOnline’s always-on solutions support your organisation through everyday operations and moments of emergency and crisis alike. Our connected suite of SaaS software enables over 11,000 businesses to protect their people and the planet by ensuring compliance, risk visibility and mitigation, operational predictability and long-term resilience. Backed by an unwavering commitment to customer success, EcoOnline’s software is powerful yet simple to use – built on decades of real-world expertise, data and insights.\nVisit ecoonline.com to immediately and positively impact your workplace safety and sustainability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef9c2a3a-3ab7-4d7f-b427-b52bc05e29ff.png","url":"https://www.softwareadvice.ie/software/425982/ecoonline-ecompliance","@type":"ListItem"},{"name":"QualityQuest","position":24,"description":"ComplianceQuest is an AI-powered quality and safety management system (QHSE), comprising EQMS (enterprise quality management system) and EHS (environmental health and safety) functionalities. Built natively on the Salesforce platform, it is designed to assist life sciences companies in accelerating product and process innovation, mitigating risks, and driving continuous improvement. The platform facilitates streamlined communication and collaboration across the product value chain, promoting efficiency and compliance throughout operations.\n\nThe system offers a suite of integrated solutions that support organizations in enhancing quality, safety, and efficiency as they move products from concept to customer delivery. By utilizing data-driven processes, ComplianceQuest helps businesses address risks, safeguard employees and suppliers, protect brand reputation, and improve innovation, regulatory compliance, profitability, and customer loyalty. Its pre-validated design allows for ease of implementation, operation, and maintenance.\n\nThe EQMS suite includes modules for audit, CAPA (corrective and preventive actions), change management, complaints handling, document management (EDMS), equipment tracking, review coordination, non-conformance management, out-of-specification (OOS) and out-of-trend (OOT) analysis, regulatory reporting, risk management, and training (LMS). The EHS suite covers modules for incident reporting, observations, permit to work (JSA), environmental management, and sustainability. EQMS and EHS modules are fully integrable, offering a connected ecosystem to drive operational effectiveness.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ab555c3-9dc1-4a41-903a-3d08427f4031.png","url":"https://www.softwareadvice.ie/software/129424/compliancequest","@type":"ListItem"},{"name":"Cority","position":25,"description":"Cority is an integrated software platform designed for managing environmental, health, safety, and sustainability (EHS) systems. It is used in industries such as manufacturing, chemicals, healthcare, oil and gas, construction, and government, where EHS performance is a critical operational focus.\n\nThe platform includes tools for compliance management, safety monitoring, risk assessment, and sustainability reporting. It incorporates applied AI technology to support decision-making and risk detection, reporting and analytics features, and mobile functionality through myCority for task completion from various locations. Specialized modules address areas such as environmental compliance, workforce health, safety management, sustainability tracking, and quality assurance. The system is built with FedRAMP-authorized security protocols.\n\nCority includes document control features for version management, a learning management system for workforce compliance, and tools for tracking organizational changes while maintaining risk oversight. It consolidates EHS data into a single system to support streamlined management processes and integrated environmental, health, safety, and ESG initiatives.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dec9a0d8-dc42-4113-90b8-582dc190a733.png","url":"https://www.softwareadvice.ie/software/440912/medgate","@type":"ListItem"}],"numberOfItems":25}
</script>