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description: Discover the best Returns Management (RMS) Software  in Ireland. Compare top Returns Management (RMS) Software  tools with customer reviews, pricing and free demos.
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title: Best Returns Management (RMS) Software  in Ireland - 2026 Reviews, Pricing & Demos
---

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# Returns Management (RMS) Software 

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## Products

1. [Samsara](https://www.softwareadvice.ie/software/51789/samsara) — 4.5/5 (1034 reviews) — Samsara is designed to optimize fleet operations and promote business growth by providing real-time visibility and in...
2. [AfterShip](https://www.softwareadvice.ie/software/270878/aftership) — 4.9/5 (473 reviews) — "AfterShip is the AI post-purchase platform built for the modern retail brands obsessed with what happens after check...
3. [Elite EXTRA](https://www.softwareadvice.ie/software/88789/elite-extra) — 4.7/5 (388 reviews) — Elite EXTRA: The Complete Last-Mile Logistics Platform Elite EXTRA is designed for businesses that rely on fast, accu...
4. [ShippyPro](https://www.softwareadvice.ie/software/168511/shippypro) — 4.7/5 (157 reviews) — ShippyPro is a modular shipping software designed to streamline fulfillment for businesses managing high order volume...
5. [ShipWise](https://www.softwareadvice.ie/software/98333/desktopshipper) — 4.7/5 (109 reviews) — ShipWise is a leading provider, offering tailored shipping solutions for e-commerce and 3PL industries, available bot...
6. [ShipHero](https://www.softwareadvice.ie/software/61425/shiphero) — 4.3/5 (89 reviews) — ShipHero is a warehouse management system designed to streamline operations for direct-to-consumer brands and third-p...
7. [Ordoro](https://www.softwareadvice.ie/software/144736/ordoro) — 4.7/5 (79 reviews) — Ordoro is a comprehensive eCommerce solution designed to streamline and automate the repetitive shipping, inventory a...
8. [Narvar](https://www.softwareadvice.ie/software/314434/narvar) — 4.7/5 (58 reviews) — Narvar is the \#1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired...
9. [CWILL Order Tracking](https://www.softwareadvice.ie/software/415060/parcel-panel) — 5.0/5 (54 reviews) — CWILL Order Tracking (formerly Parcel Panel) is a post-purchase order tracking solution built for Shopify and DTC eco...
10. [eShipz](https://www.softwareadvice.ie/software/324858/eshipz) — 4.5/5 (48 reviews) — 1. Get information on order sources from different marketplaces, manual via excel upload or their own WMS 2. Real tim...
11. [FF Inventory](https://www.softwareadvice.ie/software/351144/zap-inventory) — 4.6/5 (44 reviews) — FF Inventory is a robust, user-friendly inventory management software. Our solution simplifies inventory tracking, en...
12. [ClickPost](https://www.softwareadvice.ie/software/338120/clickpost) — 4.4/5 (32 reviews) — ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars a...
13. [ReturnGO](https://www.softwareadvice.ie/software/443351/returngo) — 5.0/5 (29 reviews) — If you are looking for a powerful and advanced returns management platform, look no further. ReturnGO’s Returns \&...
14. [Outvio](https://www.softwareadvice.ie/software/209911/outvio) — 4.8/5 (28 reviews) — Outvio empowers a superior eCommerce shopping experience from shipping automation and self-service returns to branded...
15. [Kentro](https://www.softwareadvice.ie/software/369143/kentro) — 4.9/5 (16 reviews) — Kentro is a Modern ERP built by e-Commerce experts to streamline and automate your operational processes to support y...
16. [Item](https://www.softwareadvice.ie/software/429471/item) — 4.6/5 (16 reviews) — Item is built for supply chain and logistics teams who are tired of five systems that don't talk to each other. If yo...
17. [FarEye](https://www.softwareadvice.ie/software/19899/fareye) — 4.6/5 (16 reviews) — FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-par...
18. [Swap Commerce](https://www.softwareadvice.ie/software/441005/swap-commerce) — 5.0/5 (14 reviews) — Swap provides a comprehensive platform to streamline and simplify the operations Shopify ecommerce brands looking to ...
19. [WISMOlabs](https://www.softwareadvice.ie/software/238879/wismolabs) — 5.0/5 (13 reviews) — WISMOlabs is a context-aware shipment tracking and post-purchase experience platform for ecommerce brands typically s...
20. [Troquecommerce](https://www.softwareadvice.ie/software/441782/troquecommerce) — 4.7/5 (11 reviews) — Troquecommerce is a platform designed to manage exchanges and returns for e-commerce businesses. This system eliminat...
21. [RenewityRMA](https://www.softwareadvice.ie/software/326110/renewityrma) — 4.9/5 (10 reviews) — RenewityRMA is a return merchandise automation (RMA) solution that helps businesses define and implement processes fo...
22. [Bringg](https://www.softwareadvice.ie/software/98957/bringg) — 4.8/5 (8 reviews) — Global retailers and logistics providers reduce costs and deliver differentiated customer experiences with Bringg Las...
23. [Shipup](https://www.softwareadvice.ie/software/440530/shipup) — 4.9/5 (7 reviews) — Shipup is a shipment tracking solution built for a post-purchase experience that empowers online retailers to reclaim...
24. [Revers.io](https://www.softwareadvice.ie/software/285557/revers-io) — 4.7/5 (6 reviews) — Revers.io is an enterprise software solution for managing product returns, repairs and refurbishments. It is designed...
25. [parcelLab](https://www.softwareadvice.ie/software/290094/parcellab) — 5.0/5 (3 reviews) — parcelLab is a global post-purchase software provider. Trusted by 1000+ brands, including Chico's, YETI, and Urban Ou...

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## Related Categories

- [Delivery Management Software](https://www.softwareadvice.ie/directory/3911/delivery-management/software)
- [Shipment Tracking Software](https://www.softwareadvice.ie/directory/4700/shipment-tracking/software)
- [Inventory Control Software](https://www.softwareadvice.ie/directory/2089/stock-control/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)
- [Order Management Software](https://www.softwareadvice.ie/directory/1730/order-management-system/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4609/returns-management/software> |
| en | <https://www.softwareadvice.com/returns-management/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4609/returns-management/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4609/returns-management/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4609/returns-management/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4609/returns-management/software> |
| fr | <https://www.softwareadvice.fr/directory/4609/returns-management/software> |

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More than 20,000 brands run their post-purchase on AfterShip — including Mejuri, AWAY Travel, SKIMS, Gymshark, FIGS, DIME Beauty, and Dr. Squatch — and we're the infrastructure behind Shopify, TikTok Shop, PayPal, and OpenAI. Since 2012, we've tracked 11B+ shipments, processed 16M returns, and connected merchants to 1,400+ carriers worldwide.\n\nAll of AfterShip's products are built in-house and connected to the same underlying AfterShip Intelligence dataset, so our AI and agents can operate smartly across your entire post-purchase operation.\n\nTracking: The deepest tracking product on the market. 95% AI-accurate delivery promises, proactive notifications, and an agent that predicts, resolves, and recovers autonomously. Moda Operandi cut delivery exceptions by 25%. Lumē lifted NPS by 21 points. Goodr reduced support tickets by 60%.\n\nReturns: Enterprise-grade returns, exchanges, and warranty in one operation. Exchange-first flows recover ~50% of return value. Return Care shifts label costs off your P&L. AI fraud detection risk-scores every return. Marc Nolan doubled exchanges and saved $125K in 90 days. Fellow recaptured 20% of revenue through exchanges.\n\nShipping: Multi-channel shipping and fulfillment across Shopify, TikTok Shop, and 1,400+ carriers in one automated platform. Cut fulfillment time with 80% automation, protect margin with AI-driven Carrier Decisions, and save up to 91% via AfterShip's shipping partner network.\"","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3bfd939-ddba-43c8-beb9-d76fd02e7811.png","url":"https://www.softwareadvice.ie/software/270878/aftership","@type":"ListItem"},{"name":"Elite EXTRA","position":3,"description":"Elite EXTRA: The Complete Last-Mile Logistics Platform\n\nElite EXTRA is designed for businesses that rely on fast, accurate, and reliable deliveries. By combining route optimization, dispatch tools, third-party fleet integrations, and automated returns, Elite EXTRA ensures every delivery is a smooth, cost-effective experience.\n\nKey Benefits & Features:\n\nOptimized Delivery Routes: See an interactive, color-coded timeline of all routes to maximize efficiency and minimize travel time.\n\nDriver Guidance & Mobile Tools: Provide drivers with turn-by-turn directions, delivery instructions, and proof-of-delivery capture for better accountability.\n\nIntegrated 3PL Network: Access national third-party fleets to extend your delivery reach without additional fleet investment, all managed in one dashboard.\n\nSeamless Returns Workflow: Automate the return process with dashboards, customer portals, and policy-driven approvals to reduce manual intervention.\n\nOperational Visibility & Reporting: Monitor KPIs, delivery success rates, and driver performance with intuitive dashboards to make informed decisions quickly.\n\nWith Elite EXTRA, businesses reduce inefficiencies, cut operational costs, expand their delivery footprint, and improve customer satisfaction in every interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ddd1595d-68c6-4399-aa8c-e3b338a261bd.png","url":"https://www.softwareadvice.ie/software/88789/elite-extra","@type":"ListItem"},{"name":"ShippyPro","position":4,"description":"ShippyPro is a modular shipping software designed to streamline fulfillment for businesses managing high order volumes in +50 countries. Whether you're a medium business or a large enterprise, ShippyPro adapts to your needs, providing tools to manage shipping, tracking, and returns with ease. Integrating with over 180 carriers and 85+ sales channels, ShippyPro helps you reduce costs and save time by automating essential logistics operations through a user-friendly platform.\n\nWho is ShippyPro For?\n\nShippyPro is ideal for businesses of any size, whether you're a retailer or a global company shipping thousands of orders a month. Our software serves a variety of industries, including fashion, electronics, beauty, home goods, and more. It provides solutions for businesses looking to scale operations and reach new markets with minimal hassle.\n\nKey Benefits\n\nShippyPro is designed to be a modular platform, so to meet any specific business needs. From automating the fulfillment process to simplifying returns, ShippyPro allows you to manage all your shipping tasks from one place. Its multi-carrier shipping APIs and web platform make it easy to automate workflows, improve efficiency, and optimize overall performance.\n\nCore Features\n\n- Carrier & Sales Channel Integrations for Rapid Market Expansion: ShippyPro connects with over 180 carriers and 85+ sales channels, allowing you to quickly integrate your existing platforms and expand into new markets. In just a few clicks, you can connect to local and international carriers and begin shipping effortlessly.\n\n- Automated Shipping & Label Creation: ShippyPro automates key fulfillment tasks like generating shipping labels, comparing carrier rates, and selecting the best options for your shipments. This automation reduces manual tasks, increases accuracy, and saves valuable time.\n\n- Real-Time Tracking & Notifications: Keep customers informed with real-time tracking updates across more than 180 carriers. ShippyPro’s customizable notifications, sent via email, SMS, or WhatsApp, ensure customers are always in the loop, improving their post-purchase experience and reducing inquiries.\n\n- Returns Management Made Easy: ShippyPro features a customizable returns portal that simplifies the return process for customers. Businesses can manage returns efficiently while gathering data on return trends, improving reverse logistics without any hassle.\n\n- Advanced Shipping Analytics & KPIs: ShippyPro provides tools to track carrier performance, shipping costs, and other key metrics. Use data-driven insights to optimize your logistics strategy, reduce costs, and make more informed decisions.\n\nFlexible & Scalable for Any Business Size\n\nWhether you're shipping hundreds or thousands of orders each month, ShippyPro scales to meet your needs. Its modular design allows businesses to choose only the features they need, enabling them to grow with the platform. Our team of Delivery Experts is available to provide tailored solutions to help you build the perfect shipping strategy for your business.\n\nSupport & Pricing Options\n\nShippyPro offers flexible pricing based on your business's order volume. For businesses looking to automate their entire shipping process, the Professional Plan includes essential features like bulk label creation, carrier rate comparison, and automated carrier selection. For larger companies requiring more advanced tools and dedicated support, ShippyPro offers Enterprise solutions with custom pricing that includes dedicated project managers, full access to the carrier and sales channel library, and advanced API integrations.\n\nWhy Choose ShippyPro?\n\nShippyPro makes fulfillment easy by automating key shipping tasks, providing real-time tracking, and giving businesses the analytics they need to make smarter decisions. With seamless integrations to over 180 carriers and 85+ sales channels, the platform ensures that businesses of any size can manage their logistics operations efficiently and at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5959920b-4842-4171-9c1e-f4936cf33d60.png","url":"https://www.softwareadvice.ie/software/168511/shippypro","@type":"ListItem"},{"name":"ShipWise","position":5,"description":"ShipWise is a leading provider, offering tailored shipping solutions for e-commerce and 3PL industries, available both in the cloud and on-premise. Our cutting-edge technology empowers businesses of all sizes to transform their shipping operations with a comprehensive suite of features.\n\nWith ShipWise, you gain robust order management capabilities, simplifying the handling of orders from various platforms. This streamlines the process of consolidating and organizing incoming orders, saving valuable time and minimizing errors.\n\nOur seamless integration with third-party applications ensures a direct connection to popular e-commerce platforms and marketplaces, including eBay, Amazon, Extensiv, Fillz, Magento, NetSuite, Oberlo, SellerActive, and more. Your shipping operations remain synchronized with all connected online sales channels.\n\nShipWise simplifies batch processing, making it effortless to create, manage, and process batches of orders efficiently. This functionality proves especially valuable for high-volume operations and bulk order processing. Efficiently update order details in bulk, saving time and reducing manual data entry efforts while handling a large volume of orders.\n\nCustomizable order views with applied filters allow users to focus on specific subsets of orders based on criteria such as shipping method, SKU, item locations, marketplace, and weight. Quickly identify and address priority shipments with ease.\n\nTo ensure accurate shipping information, ShipWise offers address validation tools, reducing shipping errors, returned packages, and associated shipping costs stemming from incorrect addresses.\n\nManage orders seamlessly from a centralized dashboard, enabling administrators to monitor multiple marketplaces in real-time. This simplifies the oversight and control of all your stores from one user-friendly interface.\n\nShipWise lets users create tailored profiles with specific parameters, including shipping requirements, location links, integrations, packing slip configurations, and supported marketplaces. With this high degree of customization, your shipping processes align precisely with your business needs.\n\nLeverage mapping tools to define shipping preferences and methods for specific services or service groups, optimizing shipping routes and selecting the most cost-effective and efficient options for your shipments.\n\nShipWise enables the creation of customized packing slips, which can be assigned to specific customers or marketplaces. Enhance your brand identity and provide a professional touch to your shipments.\n\nWith its open API, ShipWise facilitates seamless integration with a wide range of third-party applications, expanding its functionality and connecting with other critical tools or systems for your business operations.\n\n\nShipWise offers advanced filtering options, allowing users to view and manage orders based on various criteria. Filter orders by shipping method, SKU, item locations, marketplaces, and weight, giving you granular control over your order management.\n\nShipWise empowers businesses to streamline their shipping operations with a comprehensive suite of tools and features. Whether you're an e-commerce business or a 3PL warehouse seeking to optimize shipping across multiple channels, ShipWise's adaptable and advanced technology is designed to meet your needs. With real-time order management, customizable settings, and integration capabilities, ShipWise is an invaluable asset for any business aiming to revolutionize its shipping operations. Trust in ShipWise's fast and reliable services and its unwavering commitment to customer success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63e74ae0-eda2-4903-ae9b-f48eef03c97a.png","url":"https://www.softwareadvice.ie/software/98333/desktopshipper","@type":"ListItem"},{"name":"ShipHero","position":6,"description":"ShipHero is a warehouse management system designed to streamline operations for direct-to-consumer brands and third-party logistics providers. It offers features to help businesses efficiently manage their warehousing and shipping processes.\n\nThe system integrates with various eCommerce platforms such as Shopify, Amazon and BigCommerce, allowing for easy order and inventory management. ShipHero provides mobile picking and packing capabilities, including barcode scanning and optimized pick routes to improve efficiency. Additionally, it offers real-time carrier rate shopping to help users find cost-effective shipping options.\n\nThe system includes reporting and analytics tools with dashboards for labor costs and picker performance, providing insights to help businesses optimize their operations. Additionally, ShipHero offers a client portal for managing work orders, receiving, and putaway, serving as a comprehensive solution for warehousing and fulfillment needs.","image":"https://images.g2crowd.com/uploads/product/image/9e66ab22235d94ff1fe5fe6c7f2dfd33/shiphero.png","url":"https://www.softwareadvice.ie/software/61425/shiphero","@type":"ListItem"},{"name":"Ordoro","position":7,"description":"Ordoro is a comprehensive eCommerce solution designed to streamline and automate the repetitive shipping, inventory and drop shipping tasks that come with running an online business. The platform caters to eCommerce merchants who are already generating orders and looking to scale their operations.\n\nOrdoro offers three powerful applications - shipping, inventory and dropshipping. These apps can be used individually or in combination to help businesses focus on growth. The shipping application allows for quick order fulfillment, the inventory application provides precise tracking and the dropshipping application automates order routing. Additionally, Ordoro integrates with various eCommerce platforms, shipping carriers, marketplaces and accounting tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01c06505-26a3-4dc6-9f2e-f22377d27363.png","url":"https://www.softwareadvice.ie/software/144736/ordoro","@type":"ListItem"},{"name":"Narvar","position":8,"description":"Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f871fff-6718-412b-a1d9-148557742be6.png","url":"https://www.softwareadvice.ie/software/314434/narvar","@type":"ListItem"},{"name":"CWILL Order Tracking","position":9,"description":"CWILL Order Tracking (formerly Parcel Panel) is a post-purchase order tracking solution built for Shopify and DTC ecommerce brands. It helps merchants deliver a branded tracking experience, reduce \"Where is my order?\" (WISMO) inquiries, and improve customer satisfaction after checkout.\n\nThe platform connects with 1,500+ global carriers to provide real-time shipment visibility in one place, eliminating the need to check multiple carrier websites. Customers can track orders through a branded tracking page available in 20+ languages, while automated shipping notifications keep them informed throughout the delivery journey.\n\nBeyond shipment visibility, CWILL Order Tracking helps merchants create better post-purchase experiences with customizable tracking statuses, last-mile delivery tracking, product recommendations, and shipping analytics that help optimize fulfillment performance and customer engagement.\n\nDesigned to scale with growing ecommerce businesses, CWILL Order Tracking is Built for Shopify, easy to set up, and backed by 24/7 live chat and email support to help merchants get the most from their post-purchase experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d76a9e14-ed95-4b32-8721-09b74cc02544.png","url":"https://www.softwareadvice.ie/software/415060/parcel-panel","@type":"ListItem"},{"name":"eShipz","position":10,"description":"1. Get information on order sources from different marketplaces, manual via excel upload or their own WMS\n\n2. Real time status of orders in their shipping cycle from dispatch to delivery\n\n3. In-depth sales data to analyze and track your sales performance\n\n4. Manage undelivered orders across multiple courier services. Process undelivered orders by assigning predetermined or special instructions to them.\n\n5. Analyze and uncover critical opportunities with our performance analytics. Improve supply chain efficiency, tracking visibilty and customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0626416-fde9-4fe2-9088-12587dc97a2e.png","url":"https://www.softwareadvice.ie/software/324858/eshipz","@type":"ListItem"},{"name":"FF Inventory","position":11,"description":"FF Inventory is a robust, user-friendly inventory management software. Our solution simplifies inventory tracking, enhances accuracy, and streamlines operations, allowing you to focus on growing your business. Key features include real-time inventory updates, customizable reporting, low stock alerts, and seamless integration with popular e-commerce platforms and accounting software. \n\nFF Inventory’s intuitive interface ensures ease of use, even for those with minimal technical expertise. With FF Inventory, you can minimize errors, optimize stock levels, and improve overall efficiency, giving you a competitive edge in today’s fast-paced market. Whether you’re in retail, B2B, or e-commerce, FF Inventory is your reliable partner for all your inventory management needs. Join the growing number of satisfied businesses that trust FF Inventory to keep their operations running smoothly and profitably.\n\nOne of the standout features of FF Inventory is its real-time inventory tracking. This functionality ensures you always have the most up-to-date information about your stock levels, which is crucial for maintaining optimal inventory. Real-time tracking helps prevent costly issues like overstocking, which ties up valuable capital, or stockouts, which can lead to lost sales and dissatisfied customers. With FF Inventory, you can set automatic low stock alerts, ensuring you're always prepared to reorder and maintain continuous product availability.\n\nAffordability is a key tenet of FF Inventory. We understand that small and medium-sized businesses need powerful tools without the hefty price tag. Our pricing model is designed to provide maximum value without compromising on features or performance. By choosing FF Inventory, you’re investing in a solution that pays for itself through improved efficiency and reduced inventory costs.\n\nFF Inventory is committed to continuous improvement and innovation. We regularly update our software to incorporate the latest industry trends and respond to customer feedback. This commitment ensures that you always have access to the most advanced and effective inventory management tools available. Our goal is to provide a dynamic and evolving solution that grows with your business and adapts to your changing needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/612fd0bf-c52d-48a1-8938-43d2b68fc3b1.jpeg","url":"https://www.softwareadvice.ie/software/351144/zap-inventory","@type":"ListItem"},{"name":"ClickPost","position":12,"description":"ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers.\n\nOur logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between \"order placed\" and \"delivered.\"\n\nClickPost makes post-purchase your loyalty driver\n- Eliminate \"Where's My Order?\" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. \n- Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers.\n- Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value.\n\nIntelligent Operations That Scale\n- Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions.\n\n- Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs.\n\n- Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically.\n\n- Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows\n\n- Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice\n\nWhether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0971c82-e222-46d6-a12d-1896027a0097.webp","url":"https://www.softwareadvice.ie/software/338120/clickpost","@type":"ListItem"},{"name":"ReturnGO","position":13,"description":"If you are looking for a powerful and advanced returns management platform, look no further. ReturnGO’s Returns & Exchange Portal enables you to automate your returns process and configure your return portal to match your store’s return policy. You can also provide your customers with alternatives to refunds such as exchange or store credit.\n\nEasily manage all your return requests in one place and track customer actions to receive data-driven insights that can help you improve the post-purchase experience and reduce refund requests. \n\nSelf-service return portals are a great way to keep your customers in the loop and create a positive return and exchange experience. \n\nBy automating your return process, you can take the pressure off you and your team and increase customer lifetime value. ReturnGO's return management platform is a great solution for businesses of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44f57de0-b77f-4411-840f-b43adea713f7.png","url":"https://www.softwareadvice.ie/software/443351/returngo","@type":"ListItem"},{"name":"Outvio","position":14,"description":"Outvio empowers a superior eCommerce shopping experience from shipping automation and self-service returns to branded tracking and customer communication. We also turn the fulfilment flow into a revenue and growth channel.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/759e3c36-6ff6-4087-a506-23d48e2e9bba.png","url":"https://www.softwareadvice.ie/software/209911/outvio","@type":"ListItem"},{"name":"Kentro","position":15,"description":"Kentro is a Modern ERP built by e-Commerce experts to streamline and automate your operational processes to support your scale and growth with maximum efficiency.\n\nKentro comes with set of built-in features essential for effective operation, such as real-time inventory management, order fulfillment, B2B/B2C multipurpose online store, supply-chain, drop-ship, accounting automation and more.\n\nPlatform directly integrates with 100+ external tools and adapters and 5000+ zaps, that you may potentially use to connect disconnected processes and automate manual work within your company.\n\nWe offer solutions for:\n- B2C/B2B Online Store\n- real time inventory management\n- order fulfilment and routing\n- drop-ship automations\n- supply chain management\n- product catalog management\n- multi-channel listing and bidirectional integration\n- rules engine for workflow automations\n- custom price lists\n- accounting automation\n- dedicated vendors/suppliers dashboard\n- email and SMS notifications and alert automations\n- refund management\n- Open Channel API and Store API for custom integrations\n\nand more!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be79e5f7-a68d-46e8-9568-64b04a678cf6.png","url":"https://www.softwareadvice.ie/software/369143/kentro","@type":"ListItem"},{"name":"Item","position":16,"description":"Item is built for supply chain and logistics teams who are tired of five systems that don't talk to each other. If you're an operations leader, IT director, or logistics manager juggling separate order, warehouse, and transportation systems, and someone on your team is manually reconciling data between them before every decision, Item is built for you.\n\nMost supply chain software automates individual tasks. Item is different: it's ontology-first. At its core is the Integrated Resource Ontology, a living model of how your supply chain actually works, connecting procurement, planning, fulfillment, warehousing, transportation, and workforce into one shared picture. Instead of your order system knowing only the order, and your warehouse system knowing only the inventory, everyone (and every AI agent) works from the same real-time ground truth.\n\nOn top of that sits Decision Intelligence: Ontology Suite to model and extend your operating reality without custom development, AgentFactory to build AI agents that reason and act on your live data, and ItemGPT, a natural-language copilot that lets any team member query, analyze, and act on operations without waiting on a report.\n\nUnique benefits for Software Advice buyers evaluating supply chain platforms:\n\nCorrect decisions, not just fast ones. Item applies the proper business rules to real-time data before acting, so recommendations and automations are accurate, not a fast guess based on stale or partial information. That's the difference between plain automation and true Integrated Resource Planning & Control.\n\nNo rip-and-replace. Item sits above and connects to the ERP, CRM, WMS, TMS, and OMS you already run. You don't need to migrate off your existing systems to get a unified view, it layers on top of what's already in place.\n\nOne platform across the whole chain. Item unifies OMS, WMS, YMS, TMS, RMS, PIM, and CRM data under a single control layer, so B2C, B2B, and omni-channel fulfillment operations are coordinated from one place instead of stitched together by hand.\n\nBuilt for every role. Executives get dashboards and forecasts, operators get exception queues and workflows, analysts get real-time reporting, developers get APIs and modular apps, and AI agents get governed access to act autonomously within the rules you set.\n\nSupport: Item customers get onboarding support to connect existing systems (ERP, CRM, WMS, TMS, OMS) into the Ontology without a disruptive migration, plus ongoing support as you extend the Ontology or build new agents and workflows on top of it.","image":"https://images.g2crowd.com/uploads/product/image/df253084215e7d1711955a82b5bc4c7f/item.png","url":"https://www.softwareadvice.ie/software/429471/item","@type":"ListItem"},{"name":"FarEye","position":17,"description":"FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. \n \nFarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience:\n\nShip: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance.\n\nTrack: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions.\n\nRoute: Make deliveries more profitable with dynamic constraint-based route planning and scheduling.\n\nExecute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse.\n\nExperience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. \n \nThe FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust.  FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time.\n\nEvery business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1fa57e36-2bda-44ab-a65b-161cef56753e.png","url":"https://www.softwareadvice.ie/software/19899/fareye","@type":"ListItem"},{"name":"Swap Commerce","position":18,"description":"Swap provides a comprehensive platform to streamline and simplify the operations Shopify ecommerce brands looking to scale. \n\nSwap offers an array of services spanning shipping, tracking, insurance, returns processing, and eco-conscious recycling solutions. By combining these services into a singular platform, Swap eliminates the need for multiple logins and redundant systems. This not only economizes time and effort but also enhances operational efficacy, empowering businesses to concentrate on growth.\n\nSwap is your global partner for all things cross-border. From unlocking new markets through DDP shipping, automated tax remittance, and express customs clearance, Swap can address pain points across the operational journey and provide actionable insights to improve business performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3c8b2a9-9661-4c0f-b873-78b0b85f5294.jpeg","url":"https://www.softwareadvice.ie/software/441005/swap-commerce","@type":"ListItem"},{"name":"WISMOlabs","position":19,"description":"WISMOlabs is a context-aware shipment tracking and post-purchase experience platform for ecommerce brands typically shipping 500-20,000+ orders per month. It is designed for CX, ecommerce operations, and support teams that need clearer delivery visibility, more control over exceptions, and fewer avoidable WISMO inquiries.\n\nUnlike most shipment tracking and shipping notification tools that map carrier events directly to a standard shipment notification messages, WISMOlabs evaluates the broader delivery situation. Shipment, order, customer, carrier, timing, and brand rules are considered to determine whether action is needed and which response is appropriate. After that decision, adaptable templates tailor the message, content, timing, and customer experience to the specific context.\n\nTeams can use WISMOlabs to:\n- Track orders in real time across 1600+ carriers.\n- Provide branded tracking pages and a self-serve portal.\n- Send context-aware email and SMS shipment notifications.\n- Identify and manage delays, delivery exceptions, and other situations that require intervention.\n- Measure delivery, carrier, and engagement performance.\n- Offer customizable, customer-friendly returns management.\n- Coordinate review invitations with completed delivery context so feedback reflects the full order experience.\n- Connect through Shopify, BigCommerce, WooCommerce, Adobe Commerce (Magento), APIs, and custom integrations.\n\nWISMOlabs is a strong fit for brands that have outgrown generic event-triggered tracking but do not want a rigid enterprise implementation. The platform combines decisioning before messaging with adaptability within every action, helping teams choose the right response and tailor how it is delivered.\n\nWISMOlabs customers typically reduce WISMO inquiries by 70-90%. Results vary with shipment profile, the existing customer experience, and implementation. Delivery-aware review orchestration helps protect review quality and reputation by coordinating review invitations with the completed delivery context. WISMOlabs customers typically reduce service reviews rated three stars or lower by 50% when delivery-aware review orchestration is implemented.\n\nAll platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 down to $0.01 per shipment as volume increases. The WISMOlabs team provides white-glove configuration and direct support, with a typical launch in under two weeks.\n\nFor buyers comparing shipment tracking and post-purchase platforms, the WISMOlabs advantage is control. Brands are not limited to a fixed workflow or a one-size-fits-all customer update. They can define how different delivery situations should be handled, connect the platform to their commerce and service stack, and adapt the customer experience to their operating rules.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c6185ca-ce8c-488d-8fa2-5ee9093b1bec.png","url":"https://www.softwareadvice.ie/software/238879/wismolabs","@type":"ListItem"},{"name":"Troquecommerce","position":20,"description":"Troquecommerce is a platform designed to manage exchanges and returns for e-commerce businesses. This system eliminates the need for manual spreadsheets and processes, providing a more efficient way to handle post-purchase experiences.\n\nThe platform centralizes and automates each step of the returns and exchanges process. Key features of Troquecommerce include customizable workflows and automated emails. The system also triggers return shipping labels, tracks status, and sends email updates to customers. Retailers have the ability to set customized rules and timelines for exchanges and returns.\n\nTroquecommerce also provides business intelligence and analytics. It generates reports that offer visibility into return reasons and other insights. These reports aim to help reduce returns and improve customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8dc89d37-55f4-40a3-bad5-487dae1b5e60.webp","url":"https://www.softwareadvice.ie/software/441782/troquecommerce","@type":"ListItem"},{"name":"RenewityRMA","position":21,"description":"RenewityRMA is a return merchandise automation (RMA) solution that helps businesses define and implement processes for returns and service management across multiple locations. The application allows you to define fields for processes in various formats such as numeric, text, drop-down, date and lookup and categorize them into logical groups. Administrators can provide role-based data access permissions to users by creating custom views related to the RMA process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c8f4338-2d85-4845-97ca-2baad59d62e2.png","url":"https://www.softwareadvice.ie/software/326110/renewityrma","@type":"ListItem"},{"name":"Bringg","position":22,"description":"Global retailers and logistics providers reduce costs and deliver differentiated customer experiences with Bringg Last-Mile Solutions. Through Bringg’s modular technology platform, integrated fleet network, and services suite, business leaders automate processes, optimize order delivery, and invent new business models. Unlock flexibility at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3f1fda6d-43aa-4d7d-b876-cb581db3bff0.png","url":"https://www.softwareadvice.ie/software/98957/bringg","@type":"ListItem"},{"name":"Shipup","position":23,"description":"Shipup is a shipment tracking solution built for a post-purchase experience that empowers online retailers to reclaim the post-purchase conversation. Shipup provides online retailers with homogenized carrier data, enabling them to customize their post-purchase journey to inform & build trust with their customers. Hundreds of B2C brands and thousands of users across the globe use Shipup to create meaningful post-purchase experiences, including Na-KD, Purple Carrot, Volcom, Carrefour, Yves Rocher, Devialet & A.P.C.\n\nOur eCommerce brand’s customers love receiving personalized & branded notifications, giving them instant access to their package tracking - they feel reassured and are able to build trust with the online retailer. The eCommerce brands we work with, in turn, are able to have a 360 view and understanding of their delivery data & leverage that for optimized customer experience.\n\n- Drive more customer referrals and revenue with a personalized post-purchase journey for  customers\n \n- Get real-time alerts for shipping incidents and send proactive, branded, reassuring notifications to your customers at each touchpoint from click to delivery. Send satisfaction surveys right at the reception of the package.\n\n- Increase loyalty with a branded, fully controlled shipping notifications and tracking page to increase repeat purchases and lower churn.\n\n- Use customer feedback and analytics to sharpen  post-purchase experience and manage  carriers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64c563ee-7a3c-4774-a126-31abef866d5b.png","url":"https://www.softwareadvice.ie/software/440530/shipup","@type":"ListItem"},{"name":"Revers.io","position":24,"description":"Revers.io is an enterprise software solution for managing product returns, repairs and refurbishments. It is designed for companies in retail, ecommerce, manufacturing and other industries that handle a high volume of returns.\n\nRevers.io offers key capabilities for managing the entire returns process. It provides omnichannel return management to handle returns from any channel. It also offers repair and spare parts management to process repairs and track replacement parts. Revers.io enables companies to give returned products a second life through refurbishment and resale. The software also includes business process management tools for optimizing returns workflows. Revers.io connects with partners and suppliers to create an integrated returns ecosystem.  \n\nReversio is deployed as a cloud-based software and support is provided via an online form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b6b9fde3-eb72-4166-a27e-6b95000635f0.png","url":"https://www.softwareadvice.ie/software/285557/revers-io","@type":"ListItem"},{"name":"parcelLab","position":25,"description":"parcelLab is a global post-purchase software provider. Trusted by 1000+ brands, including Chico's, YETI, and Urban Outfitters, parcelLab empowers retailers to increase customer lifetime value and improve their customer experience.\n\nWith product suites covering pre-purchase, post-purchase, and returns, parcelLab offers brands the ability to take control of the customer experience from end-to-end. This means railers are able to embed tracking pages and returns portals on their own website, instead of a carrier or vendor. It's a major differentiator that brings more traffic and more revenue.\n\nparcelLab Convert offers predictive delivery dates and order protection. parcelLab Engage is the AI-powered post-purchase solution that provides retailers with embeddable tracking pages, proactive communication, and personalized customer journeys. parcelLab Retain is the returns solution that offers embeddable self-service return portals, proactive returns communication, customizable rules, and personalized workflows.\n\nEach product suite is built upon a powerful platform that has AI capabilities and insightful analytics to help brands actively improve their experiences.\n\nThe personas we speak with are commonly within the customer experience, eCommerce/digital, customer service, marketing, operations, and logistics functions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3daabfbd-36b7-45fe-87e4-4f32acfd1045.png","url":"https://www.softwareadvice.ie/software/290094/parcellab","@type":"ListItem"}],"numberOfItems":25}
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