---
description: Page 10 - Discover the best Customer Satisfaction Software in Ireland. Compare top Customer Satisfaction Software tools with customer reviews, pricing and free demos.
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title: Page 10 - Best Customer Satisfaction Software in Ireland - 2026 Reviews, Pricing & Demos
---

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# Customer Satisfaction Software

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## Products

1. [Calton](https://www.softwareadvice.ie/software/490968/ReviewMonkey) — 5.0/5 (2 reviews) — Calton is a platform that helps businesses leverage customer data to improve their customer experience. The platform ...
2. [Verint Voice of the Customer](https://www.softwareadvice.ie/software/346578/verint-experience-management) — 2.0/5 (1 reviews) — Verint® Experience Management™ is a cloud-based analytics suite designed to help small to large businesses view and g...
3. [Zuar Portal](https://www.softwareadvice.ie/software/440409/zuar-portal) — 5.0/5 (1 reviews) — Provide secure, global access to your organization’s analytics. Zuar Portal is the easy way to create unique analytic...
4. [TPSC Cloud](https://www.softwareadvice.ie/software/344024/tpsc-cloud) — 5.0/5 (1 reviews) — TPSC Cloud is an easy-to-use solution for improving the safety and quality of your healthcare organization. It offers...
5. [Kapiche](https://www.softwareadvice.ie/software/360826/kapiche) — 5.0/5 (1 reviews) — Kapiche is a feedback analytics platform that analyses unstructured customer feedback data, empowering users to deliv...
6. [IntouchSurvey](https://www.softwareadvice.ie/software/196597/intouchsurvey) — 5.0/5 (1 reviews) — IntouchSurvey is a cloud-based survey tool that allows businesses to create and execute surveys for market research. ...
7. [Raaft](https://www.softwareadvice.ie/software/441145/raaft) — 5.0/5 (1 reviews) — Raaft steps in with a no-code retention flow when your subscribers hit' Cancel'. You can ask subscribers why they’re ...
8. [Grappin](https://www.softwareadvice.ie/software/382158/grappin) — 5.0/5 (1 reviews) — Grappin is a powerful survey management software that allows companies to easily collect and analyze customer feedbac...
9. [Commerce Studio](https://www.softwareadvice.ie/software/121324/commerce-studio) — 4.0/5 (1 reviews) — Designed for multichannel retailers, Commerce Studio is a salesforce-native order and logistics management solution t...
10. [Track](https://www.softwareadvice.ie/software/85448/tracksale) — 4.0/5 (1 reviews) — Tracksale is a cloud-based solution designed to help businesses automate the entire customer relationship lifecycle t...
11. [DevRev](https://www.softwareadvice.ie/software/395959/devrev) — 5.0/5 (1 reviews) — DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid...
12. [Churnfree](https://www.softwareadvice.ie/software/366634/churnfree) — 5.0/5 (1 reviews) — Churnfree is the solution for reducing churn and retaining customers. It helps businesses create customer retention f...
13. [SurveySensum](https://www.softwareadvice.ie/software/333579/surveysensum) — 5.0/5 (1 reviews) — SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take str...
14. [ProductHQ](https://www.softwareadvice.ie/software/429827/product-hq) — 5.0/5 (1 reviews) — Product HQ is a cloud-based solution that helps startups streamline the entire product lifecycle, from identifying bu...
15. [Reva](https://www.softwareadvice.ie/software/437733/reva) — 5.0/5 (1 reviews) — Designed for small to large hospitality businesses, Reva is a cloud-based customer satisfaction platform that helps m...
16. [Treasure Data Suite](https://www.softwareadvice.ie/software/310399/treasure-data-suite) — 5.0/5 (1 reviews) — Treasure Data Customer Data Platform helps enterprises use all of their customer data to improve campaign performance...
17. [OS/](https://www.softwareadvice.ie/software/451440/OS) — 5.0/5 (1 reviews) — OS/ is a web-based project accounting solution that helps businesses of all sizes including agencies, productions and...
18. [askemo](https://www.softwareadvice.ie/software/493366/askemo) — 4.0/5 (1 reviews) — Askemo is a comprehensive Employee Engagement and Customer Satisfaction Survey platform designed to streamline feedba...
19. [Elvan](https://www.softwareadvice.ie/software/535696/Opin) — 4.0/5 (1 reviews) — Elvan is an AI-powered customer feedback software designed to analyze survey responses and provide actionable insight...
20. [ClearlyRated](https://www.softwareadvice.ie/software/440069/clearlyrated) (0 reviews) — Today’s professional service firms suffer churn, revenue loss, and a lack of differentiation due to an absence of rob...
21. [TellusFirst](https://www.softwareadvice.ie/software/151180/tellusfirst) (0 reviews) — TellUsFirst is a cloud-based solution that helps users automate processes for collecting customer feedback and review...
22. [Touchpoint CX](https://www.softwareadvice.ie/software/250401/touchpoint-cx) (0 reviews) — Touchpoint CX is a cloud-based customer experience (CX) management platform that consolidates voice of customer (VoC)...
23. [Jeeva](https://www.softwareadvice.ie/software/324794/involve-ai) (0 reviews) — involve.ai is a customer intelligence platform that uses AI to supercharge customer teams with actionable insights an...
24. [Userwell](https://www.softwareadvice.ie/software/321515/userwell) (0 reviews) — Userwell is a product feedback management software that helps businesses collect and gain insights into users' feedba...
25. [Plantt](https://www.softwareadvice.ie/software/318984/plantt) (0 reviews) — Plantt is a customer success intelligence platform that analyzes both usage and conversational data. It is designed t...

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## Related Categories

- [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software)
- [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software)
- [NPS Software](https://www.softwareadvice.ie/directory/4116/nps/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Data Analysis Software](https://www.softwareadvice.ie/directory/535/data-analysis/software)

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Using the case management feature, analysts can capture feedback responses and provide solutions via rule-based criterion.\n\nVerint Experience Management offers integration with third-party applications such as Adobe Marketing Cloud and Google Analytics, helping marketers gauge customer behavior and discover lead acquisition opportunities. It comes with mobile applications for iOS and Android. Support is provided email and pricing is available on request.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ba260c6-442e-439a-9ff7-d29494321012.png","url":"https://www.softwareadvice.ie/software/346578/verint-experience-management","@type":"ListItem"},{"name":"Zuar Portal","position":3,"description":"Provide secure, global access to your organization’s analytics. Zuar Portal is the easy way to create unique analytics hubs for executives, employees, partners, vendors, customers, and more. Employ drag and drop simplicity to build your analytics HQ. Interoperates with multiple business intelligence platforms and data sources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85703f99-85ed-4ab8-a43d-7ec30915c185.png","url":"https://www.softwareadvice.ie/software/440409/zuar-portal","@type":"ListItem"},{"name":"TPSC Cloud","position":4,"description":"TPSC Cloud is an easy-to-use solution for improving the safety and quality of your healthcare organization. It offers an integrated platform for you to register data via online webforms and mobile applications, automize the process for direct follow-up and status monitoring, analyze data by using various analytical techniques, inform the organization via reports and dashboards and streamline scheduling, monitoring, assessing and securing your improvement actions.\n\nThe patient safety company has been assisting healthcare organizations around the world with its quality and risk management software for over 15 years. The comprehensive solution allows employees to report (near) incidents by completing a simple online form. As a result, risks in existing processes are identified, analyzed and optimized.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5b0f1e3-07e8-4d14-90d0-42c9cc9e5ee2.png","url":"https://www.softwareadvice.ie/software/344024/tpsc-cloud","@type":"ListItem"},{"name":"Kapiche","position":5,"description":"Kapiche is a feedback analytics platform that analyses unstructured customer feedback data, empowering users to deliver better insights more quickly and positively impact their companies.\n\nThe solution allows users to combine multiple data sources and analyze 1,000s of customer feedback responses in minutes. \n\nIt requires no setup, no code frames, and no manual coding.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e3a2a96-f2ef-4ad0-af9c-321034e009e3.png","url":"https://www.softwareadvice.ie/software/360826/kapiche","@type":"ListItem"},{"name":"IntouchSurvey","position":6,"description":"IntouchSurvey is a cloud-based survey tool that allows businesses to create and execute surveys for market research. The platform enables users to generate customer satisfaction reports, collect feedback from their target audience, retain existing customers, and track employee productivity.\n\nIntouchSurvey helps businesses collect data from various channels, including email, phone calls, social media pages, mobile apps, surveys, forums, and more. IntouchSurvey also integrates with CRM systems such as Salesforce.com and SugarCRM to generate reports based on the collected data. The platform also allows administrators to view data by specific dates or attributes and customize the survey flow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fa9b0e1e-2338-4899-96c5-6943ff3a2f33.png","url":"https://www.softwareadvice.ie/software/196597/intouchsurvey","@type":"ListItem"},{"name":"Raaft","position":7,"description":"Raaft steps in with a no-code retention flow when your subscribers hit' Cancel'. You can ask subscribers why they’re leaving and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/820e3b85-3ddd-4efd-a482-b5a7cde77746.jpeg","url":"https://www.softwareadvice.ie/software/441145/raaft","@type":"ListItem"},{"name":"Grappin","position":8,"description":"Grappin is a powerful survey management software that allows companies to easily collect and analyze customer feedback in order to improve their products and services. It offers a wide range of options for creating customized surveys including pre-defined templates, multiple choice questions, free text responses, and notes for measuring NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and CES (Customer Effort Score). Additionally, it allows companies to segment their target audience based on specific characteristics in order to trigger interaction at the most opportune moment and achieve high response rates.\n\nThe widget can be personalized to match your company's image by customizing colors, images, and its position on the page. Grappin also offers data visualization through an intuitive and powerful dashboard. Users can control all features directly from the dashboard, launch surveys, access responses directly, filter, analyze, and export responses easily. It is also possible to receive notifications of completed surveys via Slack and configure triggers based on customer responses and behavior.\nGrappin is also easy to integrate with other third-party applications such as Zapier, Segment, Slack, etc. It also has a REST API to facilitate data transfer and synchronization to your back-office. Overall, Grappin is a powerful tool for collecting user feedback directly from your website, e-commerce, SaaS and improving your products and services by measuring NPS, CSAT and CES.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/233b8f1e-635e-43ad-8a4a-40101112b7e3.png","url":"https://www.softwareadvice.ie/software/382158/grappin","@type":"ListItem"},{"name":"Commerce Studio","position":9,"description":"Designed for multichannel retailers, Commerce Studio is a salesforce-native order and logistics management solution that manages orders, inventory, and returns across multiple channels in one centralized platform. Powered by Einstein AI and NLP, Commerce Studio ensures that all order and inventory data is completely accurate in order to help teams pinpoint actionable decisions. \n\n\nUsing customizable workflows, CommerceStudio can streamline and automate the entire order fulfillment process. Robust data sync capabilities can push shipping and order status updates to every available channel. By centralizing data across different data sources, CommerceStudio provides an accurate view of all inventory levels across different warehouses. With a built-in CRM, customer service teams can manage all aspects of customer accounts whether it's returns, new orders, or product support cases. \n\n\nCommerceStudio can integrate with dozens of marketplaces and eCommerce channels such as Walmart, eBay, Shopify, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8787520-9899-477f-9ea7-7b9211bcd1b8.png","url":"https://www.softwareadvice.ie/software/121324/commerce-studio","@type":"ListItem"},{"name":"Track","position":10,"description":"Tracksale is a cloud-based solution designed to help businesses automate the entire customer relationship lifecycle through feedback collection, digital campaigns, messaging and more. Key features include trend analysis, customizable templates, reporting and multi-channel collection.\n\n\nTeams using Tracksale can manage tags to calculate net promoter score (NPS) and gain insight into their business performance, facilitating decision making and customer satisfaction. It comes with an autopilot functionality to automatically categorize client reviews and store them in a unified repository for future reference. Additionally, integration with WhatsApp messenger allows businesses to manage operations using mobile devices across multiple locations. \n\n\nTracksale helps users send emails and text messages to streamline communication across organizations. Mobile applications for Android and iOS devices are also offered and support is extended via documentation, FAQs, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01bb074d-14ed-4339-8670-799c8b75ef63.jpeg","url":"https://www.softwareadvice.ie/software/85448/tracksale","@type":"ListItem"},{"name":"DevRev","position":11,"description":"DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity.\n\nDevRev takes a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams.\n\nDevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5c38c211-c6f6-42b9-a575-0552114d27da.jpeg","url":"https://www.softwareadvice.ie/software/395959/devrev","@type":"ListItem"},{"name":"Churnfree","position":12,"description":"Churnfree is the solution for reducing churn and retaining customers. It helps businesses create customer retention flows and win back customers. With Churnfree, teams can create custom retention flows to keep customers engaged and coming back for more. And if clients do ever slip away, managers can win them back with targeted flows designed to get them hooked again. \n\nChurnfree helps SaaS, eCommerce, and subscription-based businesses to retain more customers and reduce churn rates. Features include:\n\n- Create retention flow: Win customers back by creating retention flows\n\n- Real-time analytics dashboard: Handle churn management is a single dashboard efficiently \n\n- Personalized offers: Increase customer recovery rates with personalized offers\n\n- Beware of client feedback: Listen to customers via feedback to avoid churn \n\n- Pause instead of canceling: Let the customer pause subscriptions instead of canceling\n\n- Add multiple products: Add up to any number of products to Churnfree","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/444e9c4c-de0c-4cdc-a054-9be8bae1285f.jpeg","url":"https://www.softwareadvice.ie/software/366634/churnfree","@type":"ListItem"},{"name":"SurveySensum","position":13,"description":"SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc. \n\nSurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real-time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9638e1ad-d78a-470f-9068-61cebb2cb872.png","url":"https://www.softwareadvice.ie/software/333579/surveysensum","@type":"ListItem"},{"name":"ProductHQ","position":14,"description":"Product HQ is a cloud-based solution that helps startups streamline the entire product lifecycle, from identifying business opportunities to developing visual roadmaps. Businesses can utilize competition analysis, strategic objectives and target demographics to understand the need for a product in the market.\n\nKey features of Product HQ include product planning, feedback management, user interviews, feature prioritization and visual roadmapping. Managers can receive feedback on products from customers along with internal teams, document different perspectives in a repository, respond to suggestions and transform winning ideas into product features. Additionally, it lets users gain visibility into the product's progress by launching public and private visual roadmaps.\n\nProduct HQ lets businesses create/map rough timelines with product backlogs and prioritize features using ICE scoring capabilities. It integrates with Jira, a project management tool that lets users plan, track and execute product development processes. The product is available for free and on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aac94b15-27ed-438d-a582-d232f27f798a.jpeg","url":"https://www.softwareadvice.ie/software/429827/product-hq","@type":"ListItem"},{"name":"Reva","position":15,"description":"Designed for small to large hospitality businesses, Reva is a cloud-based customer satisfaction platform that helps manage guest feedback via artificial intelligence (AI) technology. The platform enables users to aggregate reviews across various channels, leverage AI to push review replies back to OTAs, identify operational improvements and optimize online reputation management. Pricing is based on monthly subscriptions and support is extended via FAQs and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e2367adf-69fd-4801-a5ff-4d435a3fe5f7.jpeg","url":"https://www.softwareadvice.ie/software/437733/reva","@type":"ListItem"},{"name":"Treasure Data Suite","position":16,"description":"Treasure Data Customer Data Platform helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences. \n\nOur suite of customer data platform solutions integrates customer data, connects identities in unified customer profiles, applies privacy, and makes insights and predictions available for Marketing, Service, Sales and Operations to drive personalized engagement and improve customer acquisition, sales, and retention.\n\nWe are the best fit for enterprises and fast-growing companies because we seamlessly integrate with your existing tech stack while delivering the fastest time to value, regardless of complex environments. Our enterprise-level safeguards ensure data quality, governance, security, privacy compliance, and scalability to help companies manage consent and reduce risk across brands and regions. Powerful and user-friendly tools unite data, analytics and business users to improve efficiency and drive growth.\n\nTreasure Data is trusted by hundreds of Fortune 500 and Global 2000 companies, has won numerous awards, and has been named a strong performer and leader by top analyst firms. Headquartered in Mountain View, CA, Treasure Data has offices in Japan, South Korea, England and France to help leading brands around the world make the connection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b51b0ec2-67b1-4e90-99e0-0c07ae2f9be4.png","url":"https://www.softwareadvice.ie/software/310399/treasure-data-suite","@type":"ListItem"},{"name":"OS/","position":17,"description":"OS/ is a web-based project accounting solution that helps businesses of all sizes including agencies, productions and studios create and control budgets, manage finances, calculate costs, generate quotes, measure project performance and more.\n\nOS/ enables businesses to monitor labor costs and working hours, create reports and evaluate projects. Key features include drag-and-drop interface, corporate social dashboard, performance insights, project controlling, forecasts, cost control and more.\n\nOS/ integrates with various third-party platforms including Microsoft 365, asana, Google Workspace, monday.com, Personio, ClickUp, Pleo, awork, Google Drive, Microsoft Groups, Spendesk, OneDrive, moss and float. It extends support via email and phone and pricing is available on demand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a751eebb-3a79-4be5-a368-6a7a13aeaad8.png","url":"https://www.softwareadvice.ie/software/451440/OS","@type":"ListItem"},{"name":"askemo","position":18,"description":"Askemo is a comprehensive Employee Engagement and Customer Satisfaction Survey platform designed to streamline feedback collection through short, impactful questions. The platform facilitates optimized performance by ensuring high response rates. Businesses can efficiently engage with employees and customers alike to gather actionable insights.\n\nAskemo simplifies the feedback process by providing an anonymous response mechanism. Feedback is instantly integrated into dashboards and analytics, enabling immediate data-driven decision-making. For Customer Satisfaction, the platform offers an efficient feedback collection process that yields quick responses, providing real-time insights and facilitating prompt action to enhance customer experiences.\n\nKey features of Askemo include the integration of NPS, CES, and CSAT scales and the ability to tailor questions to specific business needs. The platform achieves up to 82% engagement, well above the market average, and offers robust real-time analytics through user-friendly dashboards. Additionally, Askemo supports seamless integration with existing tools via a 100% open API, ensuring that businesses can easily incorporate the platform into their current systems to derive actionable insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff27d75d-e5fd-4b7c-9b13-9f068cf50607.png","url":"https://www.softwareadvice.ie/software/493366/askemo","@type":"ListItem"},{"name":"Elvan","position":19,"description":"Elvan is an AI-powered customer feedback software designed to analyze survey responses and provide actionable insights. It helps businesses understand customer sentiment through various feedback methods, supporting product teams, customer success departments, and executive leadership in gathering insights from their user base.\n\nThe software includes multiple survey types such as NPS, CSAT, CES, and PMF, all managed within one platform. Feedback is collected through methods such as JavaScript SDK, email links, or web links. The AI analysis engine processes responses to identify sentiment patterns and extract key themes without requiring manual review.\n\nElvan provides real-time insights with summaries that highlight significant trends in customer feedback. The platform allows for the quick deployment of branded surveys without complex setup. Sentiment analysis features help identify positive feedback and potential issues, enabling organizations to make decisions based on customer input.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/414afdc3-f117-4970-a4b1-d15093e05555.png","url":"https://www.softwareadvice.ie/software/535696/Opin","@type":"ListItem"},{"name":"ClearlyRated","position":20,"description":"Today’s professional service firms suffer churn, revenue loss, and a lack of differentiation due to an absence of robust client experience insights.\nThat’s where ClearlyRated comes in.\nClearlyRated’s suite of CX products and services identifies at-risk business and expansion opportunities and provides third-party\ncredibility.\n\nFirms not only save time and energy, their CX drives business outcomes – increased revenue, retention and differentiation.\n\nProducts & Services\n\n• NPS Surveys\n• AI analysis & reporting\n• Business pages\n• Professional pages\n• Industry Awards\n\n• Industry benchmarking\n• Tiered, white glove support\n• CRM, ATS integrations and more\n• Real-time alerts and dashboards\n• Survey customization","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a0e077a-ec6e-4486-a087-496586a54d30.png","url":"https://www.softwareadvice.ie/software/440069/clearlyrated","@type":"ListItem"},{"name":"TellusFirst","position":21,"description":"TellUsFirst is a cloud-based solution that helps users automate processes for collecting customer feedback and reviews about products as well as services to improve business performance. Key features include survey management, 360-degree feedback, complaint monitoring and feedback collection. \n\n\nDesigned for businesses in retail, hospitality, travel, tourism and medical sectors, TellUsFirst lets clients submit comments in real-time about shopping experiences to improve customer loyalty and satisfaction. With a stand-alone kiosk, it allows firms to gather contact information of customers to address and resolve negative reviews posted on their feedback platform. Additionally, the solution enables enterprises to build custom surveys for monitoring customers' happiness index by using smiley clicks. \n\n\nTellUsFirst helps organizations measure their net promoter score (NPS), gain insights and generate reports based on customer feedback across multiple locations. It is available on a monthly subscription and support is extended via documentation, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5d2ec62-7841-4172-a060-10fc44591639.png","url":"https://www.softwareadvice.ie/software/151180/tellusfirst","@type":"ListItem"},{"name":"Touchpoint CX","position":22,"description":"Touchpoint CX is a cloud-based customer experience (CX) management platform that consolidates voice of customer (VoC) feedback data in a unified dashboard. It provides an interactive resolution system and analytics reporting function. Touchpoint CX also helps organizations turn customers into advocates at scale.\n\nWith loyalty and incentive programs, organizations can drive advocacy, retention, and engagement with business stakeholders and customers. Convert new or lapsed customers into loyal advocates with programs that drive repeat engagement and create loyal advocates for brands. \n\nCreate and maintain loyal brand advocates from a customer base using personalized messaging and loyalty programs designed to support your business in driving customer retention. Delight customers with messaging that appeals to their needs on channels they engage with. Report on KPIs to demonstrate the measurable business benefits for brands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7041cee-8bb9-4af0-a408-a3131c7a9968.png","url":"https://www.softwareadvice.ie/software/250401/touchpoint-cx","@type":"ListItem"},{"name":"Jeeva","position":23,"description":"involve.ai is a customer intelligence platform that uses AI to supercharge customer teams with actionable insights and automation, so they can reduce churn, increase upsells, and improve customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/adfcb402-052d-40b2-822d-9bcbfb61a4a9.png","url":"https://www.softwareadvice.ie/software/324794/involve-ai","@type":"ListItem"},{"name":"Userwell","position":24,"description":"Userwell is a product feedback management software that helps businesses collect and gain insights into users' feedback, improving customers' experience and facilitating decision-making processes. \n\nBusinesses can capture users' feedback and analyze collected information to gain insights into actionable data. \nImplement Feedback: It’s always good to follow your instincts, especially when you can back them up with validated data.\n\n\nOne Place for All Your Feedback\n\nUserwell comes with a personal feedback page, which allows users to share their feedback and react to the feedback of others on a centralized platform.\nMulti-Channel Feedback Collection\nFeedback Pages\n\nKnow What to Build Next\n\nSmart Insights through sales data\nGroup & filter \n\nAlign Stakeholders with Your Decisions\n\nCollaboration with team members and other stakeholders\nProject and task management\nUser Communication\n\nBusinesses can integrate Userwell into their existing workflows and capture feedback from users or stakeholders to streamline and optimize product management processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/536c9700-5344-46f6-abdf-159c91db8813.jpeg","url":"https://www.softwareadvice.ie/software/321515/userwell","@type":"ListItem"},{"name":"Plantt","position":25,"description":"Plantt is a customer success intelligence platform that analyzes both usage and conversational data. It is designed to provide companies with a complete overview of their customers’ current state. Using artificial intelligence, Plantt can identify common topics and questions that customers are asking customer-facing teams. \n\nThe platform provides smart customer segmentation to help teams identify churn risks, upsell opportunities, and more. Plantt can be integrated with apps that are commonly used by CSM teams, such as Slack, Salesforce, Asana, Zendesk, and others. Other features include onboarding management, team assessment, playbooks, automated workflows, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/060288c3-3257-41c6-925f-5df22852023e.png","url":"https://www.softwareadvice.ie/software/318984/plantt","@type":"ListItem"}],"numberOfItems":25}
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