---
description: Discover the best Conversational Marketing Platforms in Ireland. Compare top Conversational Marketing Platforms tools with customer reviews, pricing and free demos.
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title: Best Conversational Marketing Platforms in Ireland - 2026 Reviews, Pricing & Demos
---

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# Conversational Marketing Platforms

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## Products

1. [Typeform](https://www.softwareadvice.ie/software/324633/typeform) — 4.7/5 (982 reviews) — Typeform’s form builder helps you create beautiful, conversational forms without needing design or technical skills. ...
2. [Qiscus](https://www.softwareadvice.ie/software/345457/qiscus) — 4.4/5 (7 reviews) — Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omni...
3. [HubSpot Marketing Hub](https://www.softwareadvice.ie/software/119437/hubspot-marketing-hub) — 4.5/5 (6256 reviews) — HubSpot is a leading growth platform. Over 52,000 total customers in more than 100 countries use HubSpot’s award-winn...
4. [ActiveCampaign](https://www.softwareadvice.ie/software/5398/activecampaign) — 4.6/5 (2570 reviews) — ActiveCampaign is a cloud-based marketing and sales automation platform serving small to mid-sized businesses through...
5. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
6. [LiveChat](https://www.softwareadvice.ie/software/27068/livechat) — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
7. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews) — Text Request is the best business texting software for small businesses who want a texting-first, human-first SMS pla...
8. [HumanBot](https://www.softwareadvice.ie/software/417157/humanbot) — 4.8/5 (827 reviews) — HumanBot is an AI-powered chat assistant that helps businesses automate customer interactions on their website. The c...
9. [Birdeye](https://www.softwareadvice.ie/software/86768/birdeye) — 4.7/5 (707 reviews) — Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small...
10. [Weave](https://www.softwareadvice.ie/software/158992/weave) — 4.4/5 (697 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
11. [Lime Connect](https://www.softwareadvice.ie/software/158509/userlike) — 4.6/5 (649 reviews) — Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central...
12. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
13. [Klaviyo](https://www.softwareadvice.ie/software/63589/klaviyo) — 4.6/5 (539 reviews) — Klaviyo is the all-in-one platform built to help B2C brands drive revenue and relationships by integrating SMS and em...
14. [Salesforce Marketing Cloud](https://www.softwareadvice.ie/software/22998/salesforce-socialcrm) — 4.2/5 (532 reviews) — Salesforce Marketing Cloud is a marketing platform designed to help businesses personalize customer engagement across...
15. [Podium](https://www.softwareadvice.ie/software/172279/podium) — 4.2/5 (526 reviews) — Podium is a cloud-based customer communication and lead management platform built for local and small-to-midsize busi...
16. [Zenvia Customer Cloud](https://www.softwareadvice.ie/software/390410/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud is a cloud-based customer communication platform that helps small, medium, and large businesses...
17. [Textedly](https://www.softwareadvice.ie/software/156367/textedly) — 4.5/5 (352 reviews) — Textedly is a cloud-based SMS marketing tool for businesses of all sizes. The system offers mass group texting, text ...
18. [ExecVision](https://www.softwareadvice.ie/software/77370/execvision) — 4.3/5 (348 reviews) — ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor...
19. [Smartsupp](https://www.softwareadvice.ie/software/87008/smartsupp) — 4.6/5 (343 reviews) — Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping expe...
20. [Superchat](https://www.softwareadvice.ie/software/252687/superchat) — 4.8/5 (316 reviews) — Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging...
21. [ContactPigeon](https://www.softwareadvice.ie/software/449834/ContactPigeon) — 5.0/5 (308 reviews) — ContactPigeon is an omnichannel customer engagement platform built for retail and ecommerce brands of all sizes. The ...
22. [SlickText](https://www.softwareadvice.ie/software/167722/slicktext) — 4.8/5 (271 reviews) — SlickText helps businesses build valuable customer relationships through personalized, targeted text messages. Our pl...
23. [Genesys Cloud CX](https://www.softwareadvice.ie/software/323407/pureconnect) — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
24. [Manago AI](https://www.softwareadvice.ie/software/22054/salesmanago) — 4.5/5 (251 reviews) — Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, commu...
25. [Solutionreach](https://www.softwareadvice.ie/software/318574/solutionreach-dental) — 3.8/5 (236 reviews) — For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technol...

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## Related Categories

- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4671/conversational-marketing/software> |
| en | <https://www.softwareadvice.com/conversational-marketing/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4671/conversational-marketing/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4671/conversational-marketing/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software> |
| fr | <https://www.softwareadvice.fr/directory/4671/conversational-marketing/software> |

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Nurture leads with world-class marketing automation and turn happy leads into delighted customers.\n\n\nHubSpot is comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, and gives companies the tools they need to Grow Better.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5152f7c6-61ed-4168-b89f-f436d97ebccd.png","url":"https://www.softwareadvice.ie/software/119437/hubspot-marketing-hub","@type":"ListItem"},{"name":"ActiveCampaign","position":4,"description":"ActiveCampaign is a cloud-based marketing and sales automation platform serving small to mid-sized businesses through enterprise organizations across ecommerce, retail, education, fitness, food and beverage, SaaS, agencies, non-profits, and franchise operations. It is accessible via web browser and mobile app on iOS and Android.\n\nCore features include email marketing with a drag-and-drop designer, 900-plus pre-built automation workflows, multi-channel messaging via SMS and WhatsApp, a built-in CRM with pipeline management, landing page builder, contact segmentation, A/B testing, site tracking, custom reporting, and over 1,000 third-party integrations including Salesforce, Shopify, and Stripe.\n\nAI tools generate complete email campaigns from brand guidelines, build automations from plain-language descriptions, predict optimal send times per contact, surface high-value audience segments, and forecast deal close likelihood within the CRM. Customer data is not used to train AI models.\n\nFranchise and multi-location businesses are supported through ActiveCampaign HQ. HIPAA support is available on Enterprise plans. Pricing is contact-based with no setup fees, starting at $15 per month. A free 14-day trial and free migration assistance are included. Support is available through email, live chat, and a knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg","url":"https://www.softwareadvice.ie/software/5398/activecampaign","@type":"ListItem"},{"name":"LiveAgent","position":5,"description":"LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-commerce, SaaS, and other industries. The software is cloud-based, so teams can access it from any browser without installing anything locally. Core features include a universal inbox that consolidates emails, live chat, phone calls, and social media messages into one place, a built-in call center, ticket management, and automation rules that route and prioritize incoming requests. Teams can also create a self-service knowledge base so customers can find answers on their own. LiveAgent helps businesses track response times and agent performance through detailed reports, making it easier to spot gaps and manage workloads. Support for users is available via email, phone, live chat, and an online knowledge base. Small and mid-sized businesses in particular can benefit from the platform's multi-channel setup, which keeps all customer conversations organized without requiring separate tools for each channel.","image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"ListItem"},{"name":"LiveChat","position":6,"description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.ie/software/27068/livechat","@type":"ListItem"},{"name":"Text Request","position":7,"description":"Text Request is the best business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and SMS API. \n\nOur 5-star customer service includes a simple 10DLC registration process and white-glove support, no matter your plan. \n\nWe know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.softwareadvice.ie/software/306855/text-request","@type":"ListItem"},{"name":"HumanBot","position":8,"description":"HumanBot is an AI-powered chat assistant that helps businesses automate customer interactions on their website. The chatbot can be trained on a company's content to deliver personalized responses tailored to the business.\n\nA key feature is that HumanBot can be trained on a company's own data, unlike chatbots relying on generic databases. This allows the chatbot to understand business context and terminology for human-like conversations. Companies provide HumanBot access to their content. The AI digests the information to sound like a representative of that brand.\n\nOther features include activating real-time voice chat with text-to-speech for conversations in multiple languages. There is also a custom chat funnel builder to guide customers based on responses and behavior. The chatbot comes with pre-made industry-specific chat templates to get started quickly without technical skills. Analytics provide insights into chat history, customer data, and website traffic to optimize performance over time.\n\nHumanBot aims to help businesses of all sizes automate lead generation, sales, customer support and boost website engagement. The conversational AI assistant works to allow companies to focus on growing their business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/203e134e-7e30-44be-8ff1-e98747df016d.png","url":"https://www.softwareadvice.ie/software/417157/humanbot","@type":"ListItem"},{"name":"Birdeye","position":9,"description":"Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small operations to large enterprises across healthcare, financial services, retail, automotive, home services, real estate, dental, legal, and food and beverage industries.\n\nThe platform consolidates reviews, listings, social media, surveys, messaging, payments, and analytics into a single dashboard, removing the need for separate tools. AI-powered agents automate review requests and responses across 200+ sites, sync business profiles to 50+ directories, schedule social posts, run email and SMS campaigns, and manage customer conversations from a unified inbox. A search visibility tool tracks brand presence on AI-powered engines including ChatGPT and Google Gemini. Reporting and sentiment analysis tools help businesses benchmark reputation and monitor performance across all locations.\n\nBirdeye connects with 3,000+ third-party systems including Salesforce, HubSpot, and QuickBooks, and supports enterprise governance through role-based permissions and audit trails. The platform is accessible via web browser and iOS and Android mobile apps.\n\nSupport is available through a knowledge base, live chat, email, and phone.","image":"https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg","url":"https://www.softwareadvice.ie/software/86768/birdeye","@type":"ListItem"},{"name":"Weave","position":10,"description":"Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate tasks, keep schedules full, get paid faster, and collect more reviews. Weave caters to various industries, including healthcare practices, home services, and other small businesses that rely on effective communication to drive growth.\n\nBusinesses can use AI-driven tools such as call intelligence, response assistant, and email assistant to streamline workflows, enhance customer experiences, and boost productivity. The platform also offers flexible payment options, including text to pay, online bill pay, buy now pay later, and payment plans, to help businesses get paid faster. Additionally, Weave provides AI-powered insights, automated scheduling reminders, and comprehensive analytics to improve customer retention and drive consistent growth. The platform can be accessed from a web browser or desktop app, and users can adjust the interface to fit the workspace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.softwareadvice.ie/software/158992/weave","@type":"ListItem"},{"name":"Lime Connect","position":11,"description":"Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, Instagram, E-mail, SMS and more. From here, all messages can be processed with professional service features such as message templates, live translations, file sharing and intelligent routing. \n \nLime Connect has a powerful website messenger that companies can integrate into their website in just a few steps. \nThe live chat tool lets your customers choose to either have a real-time conversation or continue it at a later time - just like their favorite messaging apps. \nFor complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship in the process.\n \nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n \nFor Lime Connect, data protection comes first. That’s why the software is developed and hosted in Germany. Combined special data protection features, such as automatic data deletion and a direct data protection link in the website messenger, make Lime Connect a GDPR-compliant customer communication solution.  \n \nSince Lime Connect can adapt to your business goals, it’s an all-in-one solution that’s suitable for any company size. Small and medium-sized companies as well as large corporations such as Bayer and Hermes already rely on Lime Connect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.softwareadvice.ie/software/158509/userlike","@type":"ListItem"},{"name":"Tidio","position":12,"description":"Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions.\n\nWith Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox.\n\nAt the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses.\n\nTidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues.\n\nGet started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.ie/software/157633/tidio-chat","@type":"ListItem"},{"name":"Klaviyo","position":13,"description":"Klaviyo is the all-in-one platform built to help B2C brands drive revenue and relationships by integrating SMS and email marketing, full-funnel analytics, and customer service in one solution.\n\nBy capturing every event — like clicks, purchases, and chats — in a unified customer profile, Klaviyo powers marketing automation that drives personalized customer experiences at scale across every channel. Klaviyo AI uses real-time signals and past behavior to ensure the right message is sent at the right time automatically. It not only predicts spend, churn, and the next-best action, but Klaviyo AI can also build the audience segment, write subject lines and copy, and optimize delivery.\n\nKlaviyo makes it easy to get set up with 400+ native integrations, 160+ templates, and 80+ pre-built flows — no code, developers, or engineers required. Out-of-the-box dashboards and funnels make it easy to see what's working, where to optimize, and how to grow.\n\nTrusted by more than 170,000 businesses, Klaviyo can grow your business while keeping operations simple and customer relationships strong.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d70b8191-9d4f-4371-8f75-fdaaab9b6584.png","url":"https://www.softwareadvice.ie/software/63589/klaviyo","@type":"ListItem"},{"name":"Salesforce Marketing Cloud","position":14,"description":"Salesforce Marketing Cloud is a marketing platform designed to help businesses personalize customer engagement across the entire lifecycle. The platform connects departments through data and insights, empowering marketing teams to build lasting customer relationships. Regardless of a company's size, industry, or existing technology, Salesforce Marketing Cloud can drive growth by unlocking data, enabling faster campaign creation and optimization, and facilitating omnichannel engagement.\n\nThe platform's key features include unified customer profiles and analytics, AI-powered campaign creation and optimization, and a customer data platform that provides faster access to centralized customer data. Agentforce, the platform's AI assistant, helps marketers create impactful campaigns by surfacing insights, defining strategy, and generating content. Additionally, its marketing intelligence module offers a single view of marketing performance to optimize cross-channel campaigns.\n\nSalesforce Marketing Cloud is a marketing platform that enables businesses of every size and industry to personalize customer touchpoints, deploy smarter campaigns, and activate data across the customer lifecycle. The platform's connected suite of tools empowers marketing teams to work together efficiently and drive meaningful customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a2b2816-ff47-405e-a9e2-2b8d6fd68dfd.png","url":"https://www.softwareadvice.ie/software/22998/salesforce-socialcrm","@type":"ListItem"},{"name":"Podium","position":15,"description":"Podium is a cloud-based customer communication and lead management platform built for local and small-to-midsize businesses, including auto dealerships, home services, retail, dental and healthcare practices, and medical spas. It consolidates text, phone, email, and social messages into a single inbox, reducing the need for multiple tools.\n\nCore features include an AI-powered agent that responds to inbound leads around the clock, qualifies inquiries, books appointments, and follows up with past customers without staff involvement. A VoIP phone system handles call routing, recording, transcription, and automatically texts missed callers to reduce lost leads. Review management automates invite and reminder texts and generates responses for Google and Facebook listings. Payments can be collected via text-based invoice links, tap-to-pay on iOS and Android, or in-store card readers, all within the same platform. Bulk SMS and MMS campaigns support segmented outreach with compliance controls. The platform integrates with over 200 third-party tools, including QuickBooks, Salesforce, and Mailchimp.\n\nPodium is accessible via web browser, iOS and Android mobile apps, and a Windows desktop app. Support options include a knowledge base, live chat, email, and phone support.","image":"https://images.g2crowd.com/uploads/product/image/8adaf9cae4d6226e062076492066232e/podium.png","url":"https://www.softwareadvice.ie/software/172279/podium","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":16,"description":"Zenvia Customer Cloud is a cloud-based customer communication platform that helps small, medium, and large businesses manage interactions across multiple channels, including SMS, WhatsApp, email, and voice. Businesses in retail, financial services, and other customer-facing industries can use Zenvia Customer Cloud to centralize conversations, automate messaging workflows, and track customer engagement in one place. Core features include multi-channel messaging, contact management, campaign automation, and analytics dashboards that give teams a clear view of communication performance. These tools help businesses send timely, targeted messages and monitor results without switching between separate systems. The platform is deployed via the cloud, so no installation is required. Support is available through email, live chat, and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/3f09b42ce001460f5cf52edda25c8cc2/zenvia-customer-cloud.png","url":"https://www.softwareadvice.ie/software/390410/zenvia-conversion","@type":"ListItem"},{"name":"Textedly","position":17,"description":"Textedly is a cloud-based SMS marketing tool for businesses of all sizes. The system offers mass group texting, text scheduling and customizable auto replies. Users can send texts over 300 characters long. The system also offers a link-shrinking feature to minimize the number of characters taken up by hyperlinks.\n\n\nTextedly automatically gathers city, state and zipcode information for each subscriber. Users can also access analytics such as subscriber timestamps, activity, user history and other performance metrics. Incoming messages are free, and there is no limit to the number of subscribers Textedly users may have. Textedly is priced on a per-month subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b3622a-3ca6-428a-a855-b5cdf736be03.png","url":"https://www.softwareadvice.ie/software/156367/textedly","@type":"ListItem"},{"name":"ExecVision","position":18,"description":"ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics.\n\n\nFirms can use the artificial-intelligence based transcription functionality to record calls, gather valuable insights and query call data based on keywords, sentiment and calls stages. ExecVision is equipped with a tracking and reporting module to measure the development of representatives over time. Additional features include libraries, searching, commenting, sharing, tracking, a mobile app, scoring and coaching.\n\n\nExecVision integrates with applications such as Fenero, Amazon S3, Box, Call Recording Center, Cisco, ClearSlide, ConnectLeader, DialSource, Google Drive, DropBox and Microsoft Dynamics. It is available on a monthly subscription basis and support is provided via email and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.softwareadvice.ie/software/77370/execvision","@type":"ListItem"},{"name":"Smartsupp","position":19,"description":"Drive your online sales through conversations.\n\nSmartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers and better identify their needs. \n\nAs one of the most popular e-commerce solutions in the world, with over 50,000 active web shops and websites, Smartsupp's mission is to help businesses turn their website visitors into satisfied, return customers.\n\nWHY CHOOSE SMARTSUPP?\n\n• Smartsupp is the only product that combines live chat, chatbots and video recordings all on one platform. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop.\n\n• Access real-time visitor lists enriched with e-commerce data. See who is browsing your webshop, which products visitors demonstrate interest in, and proactively start a conversation to make a sale.\n\n• The most popular online chat in Europe with more than 50,000 active webshops and websites worldwide. We also offer human customer service in 7 different languages.\n\n• GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.\n\nWHAT CAN SMARTSUPP DO?\n\nWhat can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.\n\n• Live chat, chatbots, and Email and Facebook Integration all in one place–start a personal conversation with your customers and have all communication on one dashboard. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.\n\n• Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads, and assisting customers with shopping even while you’re asleep.\n\n• Video Recordings – See how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.\n\n• Mobile App – Be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go.\n\n• Visit our website to get the full list of features: https://www.smartsupp.com/pricing\n\nWHAT OUR USERS SAY ABOUT US?\n\n“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”\n\n—Oke Harms, Kickerkult.de\n\n“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.”\n\n—Katarzyna, Wujo.pl","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.softwareadvice.ie/software/87008/smartsupp","@type":"ListItem"},{"name":"Superchat","position":20,"description":"Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. The most relevant communication and messaging channels are combined in one inbox. Apart from customer communication, Superchat makes messenger marketing accessible for all businesses. Our campaign feature is easy to use and WhatsApp newsletter messages are created within a couple of minutes. In addition, our platform offers easy ways to generate and manage new online reviews.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.softwareadvice.ie/software/252687/superchat","@type":"ListItem"},{"name":"ContactPigeon","position":21,"description":"ContactPigeon is an omnichannel customer engagement platform built for retail and ecommerce brands of all sizes. The software is deployed cloud-based, making it accessible without on-premises setup. ContactPigeon helps businesses manage email, SMS, push notifications, and on-site messaging from a single dashboard, so teams can reach customers across multiple channels without switching tools. Core features include audience segmentation, automated campaign workflows, and real-time analytics, which help businesses target the right customers at the right time and measure campaign performance. Ecommerce and brick-and-mortar retailers can use built-in templates and behavioral triggers to send personalized messages based on customer actions, such as cart abandonment or past purchases. Support is provided via email, phone, and a knowledge base, giving users multiple ways to get help when needed.","image":"https://images.g2crowd.com/uploads/product/image/faaec41428484038e1f87810e471406b/contactpigeon.png","url":"https://www.softwareadvice.ie/software/449834/ContactPigeon","@type":"ListItem"},{"name":"SlickText","position":22,"description":"SlickText helps businesses build valuable customer relationships through personalized, targeted text messages. Our platform has powered over 124,000 text message programs since 2011. With easy-to-use marketing tools, automated workflows, and smarter analytics, you're empowered to grow your list, drive conversions, and meet your revenue goals — faster than ever. Whether you're new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/50a2170f-8072-4f04-8f66-1bea4ed62a65.png","url":"https://www.softwareadvice.ie/software/167722/slicktext","@type":"ListItem"},{"name":"Genesys Cloud CX","position":23,"description":"Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies to large enterprises — across industries such as retail, healthcare, and financial services. Genesys Cloud CX supports voice, email, chat, and social media interactions from a single interface, giving teams a unified view of customer conversations. Core features include automatic call distribution, interactive voice response, workforce management, and real-time analytics. These tools help contact center teams manage agent schedules, track performance, and handle customer inquiries across multiple channels. Reporting dashboards give managers visibility into queue activity and agent productivity. Support is available via phone, email, live chat, and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.softwareadvice.ie/software/323407/pureconnect","@type":"ListItem"},{"name":"Manago AI","position":24,"description":"Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, communicate on every channel and drive results.\n\nTrusted by 2,000+ brands, Manago AI gives marketers the speed, clarity and confidence to move from idea to live campaign in minutes across email, SMS, WhatsApp and web. No technical resource required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12416319-103d-4fc4-9475-dc4d1ac70576.png","url":"https://www.softwareadvice.ie/software/22054/salesmanago","@type":"ListItem"},{"name":"Solutionreach","position":25,"description":"For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af2ddc76-eca5-4844-9641-85dd9893e24f.png","url":"https://www.softwareadvice.ie/software/318574/solutionreach-dental","@type":"ListItem"}],"numberOfItems":25}
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