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description: Discover the best Cloud PBX Software in Ireland. Compare top Cloud PBX Software tools with customer reviews, pricing and free demos.
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title: Best Cloud PBX Software in Ireland - 2026 Reviews, Pricing & Demos
---

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# Cloud PBX Software

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## Products

1. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
2. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
3. [in2pbx](https://www.softwareadvice.ie/software/372636/in2pbx) (0 reviews) — A cloud-based phone system packed with calling and call management features aimed at sole traders and small to medium...
4. [Webex Suite](https://www.softwareadvice.ie/software/430596/webex) — 4.4/5 (7396 reviews) — Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and ...
5. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
6. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1200 reviews) — RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core featu...
7. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) — Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered ...
8. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (858 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
9. [Google Voice](https://www.softwareadvice.ie/software/171496/google-voice) — 4.5/5 (716 reviews) — Google Voice is a cloud-based business phone system that provides users with a unique contact number to receive inter...
10. [VoIP.ms](https://www.softwareadvice.ie/software/185743/voipms) — 4.8/5 (697 reviews) — VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-fr...
11. [GoTo Connect](https://www.softwareadvice.ie/software/2766/goto-connect) — 4.5/5 (668 reviews) — GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class ph...
12. [Grasshopper](https://www.softwareadvice.ie/software/77604/grasshopper) — 4.3/5 (358 reviews) — Grasshopper is a cloud-based virtual phone service that helps small to midsize enterprises establish communication wi...
13. [DialedIn CCaaS](https://www.softwareadvice.ie/software/20027/chasedata) — 4.8/5 (314 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
14. [8x8 Work](https://www.softwareadvice.ie/software/390205/8x8-x-series) — 4.1/5 (309 reviews) — Experience seamless collaboration with 8x8 Work. 8x8 Work is an all-in-one collaboration hub for phone, video, and me...
15. [Kixie PowerCall](https://www.softwareadvice.ie/software/28441/kixie-powercall) — 4.6/5 (293 reviews) — Kixie: AI-Powered Revenue Communication for High-Performing Teams Kixie is a next-generation revenue engagement platf...
16. [MiVoice Business Solution](https://www.softwareadvice.ie/software/25391/MiVoice-Business-Solution) — 4.2/5 (283 reviews) — MiVoice Business provides your organization with a 360 degree communications, collaboration, and customer experience ...
17. [CloudTalk](https://www.softwareadvice.ie/software/71871/cloudtalk) — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It...
18. [RingCX](https://www.softwareadvice.ie/software/24307/ringcentral-contact) — 4.2/5 (253 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
19. [Zoom Phone](https://www.softwareadvice.ie/software/123022/zoom-phone) — 4.5/5 (243 reviews) — Zoom Phone is a VoIP solution designed to help businesses in education, finance, healthcare and government sectors co...
20. [JustCall](https://www.softwareadvice.ie/software/75453/justcall) — 4.1/5 (223 reviews) — JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp togethe...
21. [Wildix](https://www.softwareadvice.ie/software/208756/wildix) — 4.7/5 (209 reviews) — Wildix is a sales-oriented unified communications platform for businesses needing to serve customers faster across mu...
22. [Telnyx Suite](https://www.softwareadvice.ie/software/66273/telnyx-suite) — 4.8/5 (195 reviews) — Telnyx Suite is a comprehensive cloud communication platform that provides communication capabilities via voice, SMS,...
23. [Acefone](https://www.softwareadvice.ie/software/105288/acefone) — 4.6/5 (135 reviews) — Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, edu...
24. [Intulse](https://www.softwareadvice.ie/software/63609/intulse) — 4.4/5 (132 reviews) — Intulse is a cloud-based VoIP service for small and midsize businesses. Key cloud VoIP features include conference ca...
25. [ZIWO](https://www.softwareadvice.ie/software/52205/ziwo) — 4.7/5 (108 reviews) — ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtu...

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## Related Categories

- [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software)
- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)
- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software)
- [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4757/cloud-pbx-software/software> |
| en | <https://www.softwareadvice.com/category/4757-cloud-pbx/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4757/cloud-pbx-software/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4757/cloud-pbx-software/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4757/cloud-pbx-software/software> |
| fr | <https://www.softwareadvice.fr/directory/4757/cloud-pbx-software/software> |

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Users can individually preset call routing based on their schedule, or location.\n\nBring together voice, presence, messaging, and call centre together as one.\n\nin2pbx integrates seamlessly with third-party\nsystems and technologies such as SIP endpoints, CRM platforms, collaboration tools, and more, delivering a consistent experience with exceptional simplicity and new possibilities.\n\nThe system is available across Windows, Android and Apple devices and allows users to seamlessly switch from device to device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8755e15-f61f-426b-be11-d599b8dc4e02.png","url":"https://www.softwareadvice.ie/software/372636/in2pbx","@type":"ListItem"},{"name":"Webex Suite","position":4,"description":"Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.\n\nSeamless collaboration across devices, locations and organizations\n•\tUse any computer, tablet, phone, browser or Cisco devices to connect\n•\tCollaborate with people outside your organization as easily as those inside\n•\tMinimize app switching with bi-direction integrations with other popular business apps\n\nMake collaboration more interactive and engaging\n•\tReduce disruptions with background noise removal and voice enhancement\n•\tEnable audiences to share their reactions with animated emojis and gesture recognition\n•\tImprove audience engagement with next-gen dynamic polling and Q&A by Slido\n•\tCustomized the stage layout to focus on the content and people that matters most\n\nMake collaboration more inclusive\n•\tRemove language barriers with real-time language translation into 100+ languages\n•\tEnsure everyone’s voice can be heard with anonymous polling/Q&A by Slido\n•\tEncourage everyone to participate with breakout rooms that enable smaller group discussions\n\nLet Webex help you work smarter\n•\tMake meetings more productive with automatic transcriptions, notes and highlights\n•\tUtilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access\n•\tMonitor and manage your work-life balance and professional relationships with personal insights","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.softwareadvice.ie/software/430596/webex","@type":"ListItem"},{"name":"LiveAgent","position":5,"description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.ie/software/109980/liveagent","@type":"ListItem"},{"name":"RingEX","position":6,"description":"RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling.\n\n\nRingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones.\n\n\nThe RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs.\n\n\nRingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. 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It includes an intelligent, AI-powered contact center, customer journey orchestration tools and real-time customer insights, enabling businesses to deliver personalized, context-driven support.  Additionally, the platform includes workforce engagement management solutions, with automations and tools that streamline management, reduce agent fatigue and increase retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.softwareadvice.ie/software/2683/nextiva-business-voip","@type":"ListItem"},{"name":"Ringover","position":8,"description":"Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivity. No expertise needed. Integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with your helpdesk tools in just a few clicks. \nWith Ringover, your professional communications are possible anywhere in the world - all it takes is an internet connection.\n\nGreatly scaling up in growth and adopted by over 10,000 users, Ringover is on track to become THE leader in European Cloud telephony, primed for rapid international development in the markets for Spain and the United Kingdom.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.softwareadvice.ie/software/120988/ringover","@type":"ListItem"},{"name":"Google Voice","position":9,"description":"Google Voice is a cloud-based business phone system that provides users with a unique contact number to receive international calls, send text messages and transcribe voicemails, streamlining communications across the organization. The application allows businesses to centralize activities such as number assignment, porting and billing on the G Suite Admin console.\n\n\nKey features of Google Voice include usage reporting, call forwarding, private branch exchange (PBX) and contact management. It comes with an automated attendant, which lets users transfer calls to other extensions without requiring an intermediate operator. Additionally, users can configure system settings to automatically block spam calls and manage text messages across various devices.\n\n\nGoogle Voice facilitates integration with other applications of G Suite such as Hangouts Meet, Google Calendar and more. Pricing is available on monthly subscriptions and support is extended via phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18d6a0a9-1dd2-4d23-b27d-4be4b790c3de.png","url":"https://www.softwareadvice.ie/software/171496/google-voice","@type":"ListItem"},{"name":"VoIP.ms","position":10,"description":"VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-free number portability across Canada and United States. Key features include voicemail, call waiting, caller ID, DID forwarding, call recording, music on hold, ring groups and three-way calling.\n\n\nTeams using VoIP.ms can create their own space and communicate with several people in the same conversation through audio conferencing capabilities. The solution enables users to handle high volumes of incoming calls by arranging them in queues, which can be configured to offer optimal customer service. It also offers multiple failover options, call hunting, time conditions and speed dialing. \n\n\nVoIP.ms provides sequencing, which allows businesses to create specific scenarios by combining recordings, DTMF and SMS options. The configurable voice response system helps users create numeric extensions for callers to reach the required parties, which can be managed from a single interface. \n\n\nWIth VoIP.ms, users can also create unique groups according to requirements such as work, family or friends, which can be filtered to be redirected to specific destinations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edb3a1ce-4664-442a-945d-d1c3d5975192.png","url":"https://www.softwareadvice.ie/software/185743/voipms","@type":"ListItem"},{"name":"GoTo Connect","position":11,"description":"GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.\n\nGoTo Connect brings communications together with the best admin tools on the market, #1 customer-rated support, and a full suite of customer engagement tools including webinars and contact center— all delivered on the most reliable platform, while priced to give incredible value.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.softwareadvice.ie/software/2766/goto-connect","@type":"ListItem"},{"name":"Grasshopper","position":12,"description":"Grasshopper is a cloud-based virtual phone service that helps small to midsize enterprises establish communication with customers through local and toll-free numbers. It provides several modules, including call forwarding, multiple extensions and official messaging, which enables users to run businesses through mobile and desktop apps.\n\n\nThe software allows firms to automate transcriptions and email delivery across sites. The cloud phone module of the product enables enterprises to manage messages without additional costs of hardware. Further, the software provides incoming call control and customizable greetings to welcome clients when they call in.\n\n\nGrasshopper comes with additional services such as vanity numbers, portability, on-hold music and voicemails via emails. It is available on a monthly subscription basis and extends customer support via documentation, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fafc6dfd-8553-4c87-b09f-166b7c92095c.png","url":"https://www.softwareadvice.ie/software/77604/grasshopper","@type":"ListItem"},{"name":"DialedIn CCaaS","position":13,"description":"DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and blended call center operations for businesses of every size and in every industry. Developed with customer feedback at its core, DialedIn is more than just a call center software—it's a comprehensive solution that evolves with your business. With fast deployment, automatic upgrades, and exceptional customer support, DialedIn helps users stay ahead in a competitive landscape.\n\nTailored for teams of all sizes, DialedIn offers businesses with advanced dialing capabilities, including auto, predictive, preview, and progressive dialing, ensuring that every call is handled efficiently. \n\nDialedIn CCaaS offers a range of key features designed to enhance operational efficiency and user satisfaction. Fast & Easy Deployment ensures that users are up and running in minutes, not days, minimizing downtime. The Ease of Use is highlighted by an intuitive interface that requires minimal training, allowing teams to focus on what matters most—delivering exceptional customer service. Smart Call Routing automatically directs calls based on language preference, skill set, and other customizable rules, enhancing customer experience and agent productivity. Additionally, Zero-Coding Integrations allow for seamless integration with top CRMs and APIs, eliminating the need for complex coding and streamlining workflows.\n\nDialedIn CCaaS provides Real-Time Analytics & Reporting, offering instant insights with customizable dashboards and reporting tools that help track performance and optimize campaigns on the fly. Security & Compliance are ensured with robust security settings that allow managers to monitor campaigns closely, ensuring compliance and data integrity. Digital call records are securely stored for up to three months, available for review whenever needed. Additionally, the platform scales from small businesses to enterprise-level operations, whether deployed on-premises or via the cloud, growing alongside users' needs. Customer Support is provided by an in-house, US-based technical support team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.softwareadvice.ie/software/20027/chasedata","@type":"ListItem"},{"name":"8x8 Work","position":14,"description":"Experience seamless collaboration with 8x8 Work. \n8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows, and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46c0dfbb-a04f-46a4-a2ac-44633e25dc55.png","url":"https://www.softwareadvice.ie/software/390205/8x8-x-series","@type":"ListItem"},{"name":"Kixie PowerCall","position":15,"description":"Kixie: AI-Powered Revenue Communication for High-Performing Teams\n\nKixie is a next-generation revenue engagement platform that helps teams connect with leads and customers effortlessly. By combining AI, automation, and seamless CRM integration, Kixie transforms the way businesses handle calling and texting—enhancing productivity while keeping conversations personal and impactful.\n\n\nEffortless CRM Integration for Maximum Efficiency\n\n\nKixie works natively with top CRMs, allowing teams to get up and running in seconds. No complicated setup, just an intuitive system that enhances workflows, improves response times, and helps teams engage with prospects and customers at scale.\n\n\nOutbound Sales: More Conversations, More Deals\n\n\nBoost outbound sales productivity with Kixie’s powerful dialing and texting automation. Designed to increase connection rates by up to 400%, Kixie equips your team with:\n\n✔️ AI-Powered Local Presence Dialing for better answer rates\n✔️ Multi-Line PowerDialer with AI-driven Human Voice Detection\n✔️ Spam Risk Reduction to keep calls reaching the right people\n\nWith Kixie, reps spend less time dialing and more time closing deals.\n\n\nMarketing: Engage and Nurture Leads at Scale\n\n\nSpeed matters in marketing outreach. Kixie ensures your team connects with leads instantly and nurtures them effectively through:\n\n📞 Automated calling and texting for immediate follow-up\n📩 Personalized, scalable outreach without added manual effort\n\nMarketing teams can accelerate conversions while maintaining meaningful engagement.\n\n\nInbound Sales & Customer Success: Handle High Volumes with Ease\n\n\nKeeping up with inbound calls and messages shouldn’t slow your team down. Kixie streamlines inbound workflows with:\n\n🔹 Intelligent CRM-Based Call Routing for seamless customer connections\n🔹 Shared SMS Inboxes & Auto-Responses for faster team collaboration\n🔹 Call Queues & IVR to improve customer experience and reduce wait times\n\nBy automating the busywork, Kixie helps Inbound Sales & CS teams triple productivity while maintaining a human touch.\n\n\nRevOps & Leadership: Gain Insights, Optimize, and Scale\n\nRevenue Operations and Sales Leaders can track performance in real time with advanced analytics, including:\n\n\n📊 AI-powered Conversation Intelligence for coaching and strategy refinement\n🎧 Live Call Monitoring & Coaching to support reps in the moment\n📈 Data-Driven Reporting to identify growth opportunities\n\nWith Kixie, leaders get the tools they need to build, scale, and refine high-performing teams.\n\n🚀 Ready to take your revenue team to the next level? Get started today with a free trial at kixie.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d54b99d-d74d-4a6c-99aa-442524562dba.png","url":"https://www.softwareadvice.ie/software/28441/kixie-powercall","@type":"ListItem"},{"name":"MiVoice Business Solution","position":16,"description":"MiVoice Business provides your organization with a 360 degree communications, collaboration, and customer experience solution. An open, AI-powered unified communications and collaboration application that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by small, medium, and large organizations across all industries. \n\nWith the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business application software on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, in your public cloud instance, or deploy using a hybrid model.\n\nThe entire solution can be purchased with traditional CapEx perpetual software licensing or using an OpEx subscription payment model.  You choose the purchasing model that best fits your business.\n\nMiVoice Business subscription licensing makes your budgeting more predictable and reduces upfront communications cost with the flexibility of monthly recurring payments. \n\nYou choose when you want updates and which user profiles you want with the flexibility to mix and match user profiles with the telephony, collaboration and customer experience features that each of your employees require for their individual roles.  \n\nIncrease/decrease the number of seats to meet the changing demands on your business. All seat plans include full business telephony features, software updates, and 24/7 customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4e365b6-f7c7-4d7c-b03f-973c9edc36e4.jpeg","url":"https://www.softwareadvice.ie/software/25391/MiVoice-Business-Solution","@type":"ListItem"},{"name":"CloudTalk","position":17,"description":"CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It simplifies both inbound and outbound communication by bringing everything together in one intuitive workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations — including HubSpot, Salesforce, and Pipedrive — CloudTalk empowers teams to automate daily workflows, enhance productivity, and deliver exceptional customer experiences.\n\nEnjoy global coverage in 160+ countries, crystal-clear call quality, and AI Conversational Intelligence that transforms every call into valuable insights.\nTrusted by over 4,000 companies such as Nokia, Glovo, and Valutico.\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.softwareadvice.ie/software/71871/cloudtalk","@type":"ListItem"},{"name":"RingCX","position":18,"description":"RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology and user-friendly design. At its core, RingCX leverages RingSense™ AI technology, providing an AI-first approach to customer interactions. This is complemented by an omnichannel contact center that brings together various communication platforms into one unified solution. Additionally, the seamless integration with RingEX ensures a connected and collaborative environment, allowing businesses to deliver exceptional customer service with a disruptive combination of product, packaging, and pricing.\n\nSmarter Customer Experiences\nRingCX's cutting-edge RingSense™ AI technology revolutionizes how businesses interact with customers. By incorporating artificial intelligence at every stage of customer engagement, from initial contact to post-interaction follow-up, RingCX helps companies deliver smarter, more personalized experiences. The AI engine assists agents with real-time insights, automating routine tasks, and predicting customer needs, leading to quicker response times and enhanced satisfaction.\n\nRich Omnichannel Support\nThe omnichannel capabilities of RingCX offer an expansive range of communication options, all managed through a single pane of glass. Agents can engage with customers across voice, video, SMS, email, chat, social media (such as Facebook and Twitter), and messaging applications like WhatsApp. This unified approach simplifies agent workflows and ensures consistent customer experiences across all touchpoints. The flexibility to switch between channels allows agents to meet customers where they are, providing a seamless and coherent communication experience.\n\nEasy Deployment and Simple to Use\nRingCX addresses the complexities of traditional contact centers by offering a streamlined deployment process. Businesses can have their contact center up and running in days, not weeks. The single administrative interface makes it easy to configure and manage the system, reducing the need for extensive technical expertise. Additionally, the unified interface is designed for simplicity, allowing agents to quickly connect with internal experts through RingCentral RingEX. This seamless integration with internal communication tools fosters collaboration and improves first-contact resolution rates.\n\nDisruptive Packaging and Cost-Effective Pricing\nRingCX is designed to be accessible for businesses of all sizes. The disruptive packaging and pricing structure offers unlimited domestic minutes, providing cost savings and predictability. This all-inclusive pricing model helps businesses manage budgets effectively and avoid hidden costs commonly associated with traditional contact center solutions. The result is a scalable solution that grows with the business while remaining affordable and easy to maintain.\n\nEnhanced Customer Experience\nRingCX's combination of AI-first technology, rich omnichannel support, and seamless integration with RingCentral RingEX creates a powerful platform for enhancing customer experiences. Customers benefit from faster responses, personalized interactions, and consistent communication across all channels. Businesses gain a flexible, scalable, and cost-effective solution that simplifies customer service and improves overall efficiency.\n\nConclusion\nRingCentral RingCX is a contact center solution designed to meet the needs of modern businesses. Its unique blend of RingSense™ AI technology, omnichannel support, and integration with RingEX offers a comprehensive platform that is both easy to deploy and simple to use. With disruptive pricing, scalable architecture, and a focus on delivering exceptional customer experiences, RingCX sets a new standard in the contact center industry, providing businesses with the tools they need to succeed in a competitive market.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.softwareadvice.ie/software/24307/ringcentral-contact","@type":"ListItem"},{"name":"Zoom Phone","position":19,"description":"Zoom Phone is a VoIP solution designed to help businesses in education, finance, healthcare and government sectors connect and communicate with team members on a unified interface. It offers a central administrator portal, allowing managers to modify phone numbers, view call details and monitor call quality.\n\nThe platform supports an advanced encryption standard (AES) 256-bit algorithm that lets teams secure voice calls and media across various session initiation protocol (SIP) devices. Zoom Phone enables administrators to transfer, forward, record, block and hold calls using Android and iOS mobile applications. Additionally, teams can switch between voice and video conferencing, manage call queues and secure login via single sign-on.\n\nZoom Phone lets businesses integrate the system with several third-party applications such as Google Drive, Salesforce, SharePoint, Slack and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, help center, training videos and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0f74b52-b239-4a95-9fa6-3741829ef552.jpeg","url":"https://www.softwareadvice.ie/software/123022/zoom-phone","@type":"ListItem"},{"name":"JustCall","position":20,"description":"JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers.\nNo more juggling tools or tabs - just faster responses, smoother workflows, and better conversations with prospects and customers.\n\nToday, 6,000+ businesses worldwide trust JustCall to:\n✅ Manage every customer conversation in one place\n✅ Automate repetitive tasks and workflows \n✅ Get real-time AI insights that make conversations smarter\n✅ Provide 24/7 coverage with inbound AI Voice Agents \n\nWhat you get with JustCall\n✅ Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers\n✅ Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox\n✅ AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent\n✅ Integrations & collaboration: 100+ CRM integrations, plus a collaborative team workspace to keep everyone on the same page","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.softwareadvice.ie/software/75453/justcall","@type":"ListItem"},{"name":"Wildix","position":21,"description":"Wildix is a sales-oriented unified communications platform for businesses needing to serve customers faster across multiple channels, do more with fewer resources, and empower mobile-first teams while maintaining security and efficiency.\nSold through channel partners to over one million users globally, it unifies internal and external communications, bringing voice, video, messaging, screen sharing, collaboration and AI into one secure solution, accessible from desktop and mobile apps.\nThe solution supports AI-powered insights, agentic automation and advanced analytics that help automate admin tasks, route inquiries intelligently and deliver smarter service.\nWildix also offers optional hardware, SIP and a contact center solution with intelligent call distribution, omnichannel support (voice, chat, email, video), supervisor wallboards, real-time monitoring and historical reporting.\nWith open APIs and 200+ integrations, Wildix connects seamlessly with CRMs, ERPs and other business tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d5041fe-5c16-4b26-a7af-f4f82ec2deef.webp","url":"https://www.softwareadvice.ie/software/208756/wildix","@type":"ListItem"},{"name":"Telnyx Suite","position":22,"description":"Telnyx Suite is a comprehensive cloud communication platform that provides communication capabilities via voice, SMS, fax, and IP services. Telnyx provides global high-speed connections for low latency, high uptime service. The Telnyx Suite includes SIP trunking, messaging API, voice API, lookup API, programmable fax API, and wireless services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd0d2b9e-7a9d-470a-aa6c-42d6e4cf57e4.png","url":"https://www.softwareadvice.ie/software/66273/telnyx-suite","@type":"ListItem"},{"name":"Acefone","position":23,"description":"Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and control caller IDs. Key features of the platform include call blocking, conferencing, screening, flipping, twinning and monitoring.\n\n\nBusinesses can set up a toll-free number, add a virtual receptionist and include the music on hold (MOH) capability to engage customers through a personalized phone system. Acefone enables administrators to receive alerts regarding incoming calls and send voicemails to capture messages. Additionally, it allows managers to configure role-based permissions among team members and gain visibility across processes through call analytics.\n\n\nAcefone lets businesses integrate the system with several third-party applications such as Zoho CRM, Freshdesk, Google Contacts, Zendesk, Salesforce, Hubspot and Microsoft Dynamics 365. Pricing is based on monthly subscriptions and support is extended via phone, live chat, email and other online measures.\n\nSpecial offer: Get unlimited calling at just $12.99/user/month","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b2b674c-e162-473b-b83e-7e2376487858.png","url":"https://www.softwareadvice.ie/software/105288/acefone","@type":"ListItem"},{"name":"Intulse","position":24,"description":"Intulse is a cloud-based VoIP service for small and midsize businesses. Key cloud VoIP features include conference calls, call transfers, custom hold music, interactive voice response, ring groups, call queues, caller identification and missed call indicator.\n\n\nIntulse's business VoIP phone service allows users to answer customer calls with personalized recordings. Users can either record all incoming calls or use on-demand recordings. A company directory is included for callers and internal team members. Callers can dial the first few letters of a person’s name to search the directory. The busy lamp field enables users to track the status of team members. \n\n\nIn addition, Intulse offers a software dashboard that provides business communication tools to initiate new calls, manage voicemails and create virtual conference rooms. Managed VoIP services from Intulse also provide CRM integration with a variety of platforms, including Salesforce VoIP integration, HubSpot VoIP integration, Zoho VoIP integration, and many more. Intulse also integrates with industry-specific CRMs, such as: Redtail, Wealthbox, AgencyBloc, RockRMS, Church Community Builder, Rock RMS, and others. Whether you're looking for a phone system for an insurance agency, a financial services phone system, church phone system, or are in another industry, Intulse's hosted VoIP services are ready to help your organization.\n\n\nNative Android and iOS applications are available.\n\n\nIntulse's cloud VoIP services are available on a subscription basis. 100% US-based support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/257f1094-1fc8-4e6b-8ebd-19bb403fb23c.png","url":"https://www.softwareadvice.ie/software/63609/intulse","@type":"ListItem"},{"name":"ZIWO","position":25,"description":"ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtual phone numbers, call tracking, call masking and more. It offers a variety of features such as key performance indicators (KPIs), online surveys, outbound dialer, call data recording, emotion tracking and mobile access. Additionally, the platform also facilitates third-party integration with various applications including Zendesk, Salesforce, Microsoft Dynamics, Hubspot and Pipedrive. Pricing is based on annual subscriptions and support is extended via FAQs, chat, knowledge base, phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.softwareadvice.ie/software/52205/ziwo","@type":"ListItem"}],"numberOfItems":25}
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