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description: Page 5 - Discover the best Cloud PBX Software in Ireland. Compare top Cloud PBX Software tools with customer reviews, pricing and free demos.
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title: Page 5 - Best Cloud PBX Software in Ireland - 2026 Reviews, Pricing & Demos
---

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# Cloud PBX Software

Canonical: https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software

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## Products

1. [PBXPlus](https://www.softwareadvice.ie/software/319109/pbxplus) — 5.0/5 (1 reviews) — PBXPlus helps firms achieve enhanced growth through complete control of in-house communication systems with advanced ...
2. [Kloudtalk](https://www.softwareadvice.ie/software/338362/kloudtalk) — 4.0/5 (1 reviews) — KloudTalk is a feature-rich Business Phone System which is hosted in Cloud to improve communication and collaboration...
3. [metricVOICE](https://www.softwareadvice.ie/software/421348/metricvoice) — 5.0/5 (1 reviews) — Cloud Hosted Phone, VoIP \& UCaaS- metricVOICE by Fastmetrics. Smarter communications from $15 per month. Connect ...
4. [RingQ](https://www.softwareadvice.ie/software/523665/RingQ) — 4.0/5 (1 reviews) — RingQ is a cloud communication and collaboration platform that helps businesses unify voice, video, messaging, and te...
5. [iTeleCenter](https://www.softwareadvice.ie/software/194353/itelecenter) (0 reviews) — iTeleCenter is a cloud-based call center software that's designed for small businesses and entrepreneurs. The goal of...
6. [Fastcall](https://www.softwareadvice.ie/software/354575/fastcall) (0 reviews) — Salesforce-only. Fastcall is a "powered by Twilio" CTI solution for phone, video, SMS, and mobile that is 100% dedica...
7. [Fonvirtual Virtual PBX](https://www.softwareadvice.ie/software/148483/fonvirtual-virtual-pbx) (0 reviews) — Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple com...
8. [Zentrunk](https://www.softwareadvice.ie/software/332144/zentrunk) (0 reviews) — The Zentrunk VoIP telephony platform offers user-friendly SIP trunking capabilities to large and small businesses, sm...
9. [Enreach Contact](https://www.softwareadvice.ie/software/258601/centralita-virtual) (0 reviews) — Enreach Contact is a cloud-based easy-to-use PBX that allows users to work anywhere, anytime. Using advanced telephon...
10. [EZphone.systems](https://www.softwareadvice.ie/software/393412/ezphone-systems) (0 reviews) — EZphone.systems is a voice over IP (VoIP) phone solution designed to help businesses connect with existing customers ...
11. [TeamsPhony](https://www.softwareadvice.ie/software/402722/teamsphony) (0 reviews) — What if we told you that you could call your phone contacts directly from Microsoft Teams? That's what our VoIP busin...
12. [Telecmi](https://www.softwareadvice.ie/software/364718/telecmi) (0 reviews) — TeleCMI is a cloud phone system provider offering products like virtual number, toll-free number, auto dialer, IVR se...
13. [Voice Solution](https://www.softwareadvice.ie/software/370822/voice-solution) (0 reviews) — Voice Solution is a cloud-based call center solution. It allows businesses to connect with customers through outbound...
14. [PBXware](https://www.softwareadvice.ie/software/298836/pbxware) (0 reviews) — Our comprehensive Unified Communications and Collaboration suite, the Bicom Platform, contains everything that teleco...
15. [Nvoip](https://www.softwareadvice.ie/software/442189/nvoip) (0 reviews) — Our robust platform provides a comprehensive and user-friendly solution that seamlessly integrates calls, chats, and ...
16. [AI IP PBX](https://www.softwareadvice.ie/software/444596/ai-ip-pbx) (0 reviews) — \*astTECS is a pioneering provider of AI-powered IP PBX solutions, dedicated to transforming the business communicatio...
17. [CommPeak Cloud PBX](https://www.softwareadvice.ie/software/432429/commpeak-cloud-pbx) (0 reviews) — CommPeak’s Cloud PBX provides a flexible, cloud-based phone system for businesses managing high call volumes. Remote,...
18. [SanIPPBX](https://www.softwareadvice.ie/software/519988/SanIPPBX) (0 reviews) — SAN Softwares is the leading provider of IP PBX servers in India, and their San-IPPBX software is a game-changer that...
19. [Protected Phones](https://www.softwareadvice.ie/software/334431/protected-phones) (0 reviews) — Protected Phones is a VoIP business phone system that offers video conferencing, chat, and other unified communicatio...
20. [TrioPBX](https://www.softwareadvice.ie/software/531894/TrioPBX) (0 reviews) — TrioPBX is a cloud-based, AI-enhanced communication platform designed to simplify business calling. Whether a small b...
21. [Digital Tide](https://www.softwareadvice.ie/software/539576/Digital-Tide) (0 reviews) — Digital Tide is a white-label cloud PBX platform designed for telecom operators and enterprises to deliver business c...

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Page: 5 / 5\
Prev: [Previous page](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software?page=4)

## Related Categories

- [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software)
- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)
- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software)
- [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software)
- [All Categories](https://www.softwareadvice.ie/directory)

-----

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It has call analytics functionalities that facilitate the real-time visualization of system data. It enables businesses to sift through data and identify trends that help drive customer-focused decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8855a892-70a5-4ae0-b216-8fd8717f8e0c.png","url":"https://www.softwareadvice.ie/software/319109/pbxplus","@type":"ListItem"},{"name":"Kloudtalk","position":2,"description":"KloudTalk is a feature-rich Business Phone System which is hosted in Cloud to improve communication and collaboration for small to mid sized and large businesses. Some of the major features offered by KloudTalk are as described below:\n\nAdvance IVR to create flexible IVR menus that helps in handling incoming customer calls.\n\nCall routing and management that transfers customer calls to the right department. \n\nBusiness phone numbers of more than 50 countries can be purchased in order to maintain virtual business presence. \n\nClick to call buttons can be placed on the website and under the email signature to let customers connect with the business with a single tap. \n\nAll business calls can be recorded for analyzing quality and providing training to team members according to their performance.\n\nText to speech facility instantly converts the entered text to audio which is of great use in IVR. \n\nCall Reporting generates crystal clear reports that gives business insights for quick and data-backed decisions.\n\nWorking time for business and employees can be configured to decide working hours and track availability.\n\nVoicemail feature let incoming callers to leave their messages that can be downloaded and heard later so that important messages are not missed. \n\nKloudTalk offers budget-friendly pricing plans for small to mid sized businesses. Also, it support mobile workforce in accordance to today's business's environment. Employees can use it on their mobile devices which ensures that business operations are never put to halt. \n\nFree 14-day trial is available. Get in touch today to know more!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/843f2f55-3220-49bb-83e7-fb8b5e8f3267.png","url":"https://www.softwareadvice.ie/software/338362/kloudtalk","@type":"ListItem"},{"name":"metricVOICE","position":3,"description":"Cloud Hosted Phone, VoIP & UCaaS- metricVOICE by Fastmetrics. Smarter communications from $15 per month.\n\nConnect how you work, where you work. Secure single sign-on for calls, texting, video conferences, presence and integrations to business tools. Works across devices. \n\nManaged service backed by LIVE USA SUPPORT IN THE BAY AREA. (Speak to a real person every time).\n\nThree metricVOICE tiers to choose from, based on your needs. We offer essential calling and UCaaS features, complete business phone systems or advanced integrations, analytics and voice recognition. \n\nFree desk phone options across all 3 metricVOICE tiers, or simply use apps or web phones from a browser. \n\nKey benefits of cloud hosted metricVOICE;\n- Unlimited free calls to the USA and Canada\n- Free mobile apps, web phones or desk phones\n- Calls, video conferencing, texting, voice to email - from browser, app or desktop\n- Online access for simple user / admin control\n- Integrate apps, tools and CRMs like MS Teams, Salesforce, Zoho, Gmail, Outlook \n- Unify offices and remote workers\n- SIP compatible / eliminate costs of on-premise PBXs\n- Suite of business telephony features, for a flat service fee","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/55a6eb16-f9e4-4514-b1f1-c8eeb92dad96.png","url":"https://www.softwareadvice.ie/software/421348/metricvoice","@type":"ListItem"},{"name":"RingQ","position":4,"description":"RingQ is a cloud communication and collaboration platform that helps businesses unify voice, video, messaging, and team collaboration tools. With AI-enabled features, RingQ automates and optimizes everyday workflows. From intelligent call routing and real-time transcription to AI-driven analytics and insights, RingQ enables teams to personalize customer experiences.\n\nBusinesses can customize dashboards, workflows and integrations to match their specific needs. Designed for both small businesses looking to streamline operations and large enterprises aiming to streamline responsiveness and collaboration, RingQ offers a complete communication solution that optimizes customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce86e06f-f0ac-45df-8ba3-fd9f7de7d35e.webp","url":"https://www.softwareadvice.ie/software/523665/RingQ","@type":"ListItem"},{"name":"iTeleCenter","position":5,"description":"iTeleCenter is a cloud-based call center software that's designed for small businesses and entrepreneurs. The goal of iTeleCenter is to provide top-of-the-line business communication functionality and experience to small businesses and help them grow and build deeper connections with customers. \n\niTeleCenter allows organizations to communicate on any device - smartphones, computers and tablets. Additionally, it offers a diverse range of local, toll-free and vanity numbers that can be routed to any smartphone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/79d6d54b-c3bb-4eee-adb2-f571382cbef9.png","url":"https://www.softwareadvice.ie/software/194353/itelecenter","@type":"ListItem"},{"name":"Fastcall","position":6,"description":"Salesforce-only. Fastcall is a \"powered by Twilio\" CTI solution for phone, video, SMS, and mobile that is 100% dedicated to and built for Salesforce. Fastcall helps businesses using Salesforce sell faster and close more deals by eliminating manual sales tasks and seamlessly capturing both inbound and outbound phone and SMS data directly into Salesforce. \n\nFastcall is compatible with Salesforce Mobile and offers video and screen share capabilities. Callme is the only product in the Salesforce AppExchange that allows users to automate phone calls to Salesforce web-to-lead form submissions. Intercall, its latest release, creates an easier way to track a team’s internal and video communication by logging and recording team member phone and video calls in Salesforce, among other convenient features. \n\nIn addition, Fastcall’s consulting arm helps businesses get the most out of Salesforce by offering turnkey Salesforce Admin, custom programming, and training services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc69445e-0978-4a00-b3c7-6490a1b953fa.jpeg","url":"https://www.softwareadvice.ie/software/354575/fastcall","@type":"ListItem"},{"name":"Fonvirtual Virtual PBX","position":7,"description":"Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple communication channels such as audio/video calls, chats and WhatsApp. Key features include call recording, voicemail, call queueing, video conferencing, caller ID recognition and data encryption.  \n\n\nUsing Fonvirtual Virtual PBX's IVR module, managers can automatically route incoming calls to specific departments or executives as per individual requirements. It allows enterprises to manage employees' schedules and add details of multiple contact center agents on the platform, improving customer service processes. Additionally, professionals can perform regular audits and generate interactive reports in compliance with industry regulations. \n\n\nFonvirtual Virtual PBX facilitates integration with various third-party CRM applications. It lets users process digital transactions via a secure PCI-certified telephone card payment system. Pricing is available on request and support is extended via phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d67525-0738-41d1-ac25-aa7e89525292.png","url":"https://www.softwareadvice.ie/software/148483/fonvirtual-virtual-pbx","@type":"ListItem"},{"name":"Zentrunk","position":8,"description":"The Zentrunk VoIP telephony platform offers user-friendly SIP trunking capabilities to large and small businesses, small offices, and enterprises. Its easy-to-use interface and enterprise grade security features are intuitive, while its highly flexible plan scaling allows users to scale with their business growth. Zentrunk is a cloud based solution that is hosted on Amazon Web Services Cloud, ensuring user communication data is safe at all times. The solution offers a B2B VoIP gateway, SMS functionality and multiple integration capabilities with innovative web and mobile-based interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e7002e8-8271-462c-86a7-83960508419c.png","url":"https://www.softwareadvice.ie/software/332144/zentrunk","@type":"ListItem"},{"name":"Enreach Contact","position":9,"description":"Enreach Contact is a cloud-based easy-to-use PBX that allows users to work anywhere, anytime. Using advanced telephony technology, it combines advanced functionality with the reliability and performance of a traditional PBX. Enreach Contact makes it easy to connect with colleagues, clients, or vendors from wherever they want.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b6510658-8817-473e-9cc8-57acf2808f6e.png","url":"https://www.softwareadvice.ie/software/258601/centralita-virtual","@type":"ListItem"},{"name":"EZphone.systems","position":10,"description":"EZphone.systems is a voice over IP (VoIP) phone solution designed to help businesses connect with existing customers and prospects via a virtual phone system. It offers a host of features, including call management, voicemail-to-email, call logs, conferencing, queuing, call forwarding and more. \n\nEZphone.systems offers local and toll-free numbers and mobile access, enabling users to stay connected with customers remotely.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1f71251e-b189-4936-beee-ddd22cdda8fd.png","url":"https://www.softwareadvice.ie/software/393412/ezphone-systems","@type":"ListItem"},{"name":"TeamsPhony","position":11,"description":"What if we told you that you could call your phone contacts directly from Microsoft Teams?\n\nThat's what our VoIP business telephony solution offers: TeamsPhony!\n\nYou manage your business calls with your Microsoft Teams application.\n\nWhat are the advantages of the solution?\n\n1. Native telephony in Teams\n2. You benefit from the comfort of the cloud.\n3. Your fixed line on your mobile.\n4. Automatic standard\n5. Telephone queues.\n6. Quick setup from the Teams portal.\n7. Pilot in real time and with complete autonomy.\n8. A certified and reliable infrastructure.\n9. TeamsPhony's unlimited calling plans\n\nImprove your competitiveness with the telephony of tomorrow available today : TeamsPhony.\nYour employees are always connected and interactions are made easier.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a4b7f31-1837-45bc-b40c-58b6504eca38.jpeg","url":"https://www.softwareadvice.ie/software/402722/teamsphony","@type":"ListItem"},{"name":"Telecmi","position":12,"description":"TeleCMI is a cloud phone system provider offering products like virtual number, toll-free number, auto dialer, IVR service system and more. TeleCMI provides advanced call management features like call recording, call history, call queuing, live call feed and call monitoring. TeleCMI products are suitable for businesses focusing on customer engagement to generate more revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a3ae3635-78f6-4958-a06a-a8d3476c6c93.png","url":"https://www.softwareadvice.ie/software/364718/telecmi","@type":"ListItem"},{"name":"Voice Solution","position":13,"description":"Voice Solution is a cloud-based call center solution. It allows businesses to connect with customers through outbound dialing, interactive voice responses (IVRs), missed call services, virtual mobile numbers, and toll-free numbers.\n\nWith Voice Solution, call centers can receive and respond to multiple customer calls concurrently with interactive voice responses. Sales teams can generate more opportunities by sending promotional broadcasts and announcements through brand-initiated IVRs and toll-free numbers. Organizations can streamline campaign tracking with virtual mobile numbers which are phone numbers with intelligence but no physical phone line to manage calls and SMS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd04fa76-e988-4d12-b6c4-cad4540b6a19.jpeg","url":"https://www.softwareadvice.ie/software/370822/voice-solution","@type":"ListItem"},{"name":"PBXware","position":14,"description":"Our comprehensive Unified Communications and Collaboration suite, the Bicom Platform, contains everything that telecom service providers need to start, run, and grow a business. Our all-in-one platform is made up of several natively-integrating products and editions:\n\nPBXware: Our PBX platform is a powerhouse with a simple, intuitive interface. Packed with the most popular and innovative features, PBXware is flexible, scalable, and cost-effective. Based on partner and market needs, we developed four different editions of PBXware: \n\nMulti-Tenant PBX is the secret to simplified, enhanced management of multiple customers and users. By utilizing a single installation with true multi-tenant architecture, administrators can save time and money, increasing productivity and efficiency. MT features include intelligent call routing, efficient call queuing with ERG (Enhanced Ring Groups), Least Cost Routing (LCR), voicemail management, conferencing calling, presence management, CRM integration, and more.\n\nContact Center PBX was designed with a focus on improving the customer experience, streamlining workflows, and enabling extreme productivity. Equipped with Omnichannel, WhatsApp and Facebook Messenger integration, and other collaboration features, our CCaaS platform is the key to positive communication for busy contact centers. Advanced reporting and analytics drives better decision-making and planning.\n\nBusiness PBX is the perfect solution to power busy office and corporate settings with unique features like hot desking, custom development, and multiple deployment options.\n\nService Provider PBX takes multi-tenant management one step further with additional administrative features like Single Sign-On (SSO), automated trunk setup, and advanced search capabilities.\n\ngloCOM: Our trio of Unified Communications & Collaboration apps have all of the features and flexibilities you need for easy, effective communication:\n\ngloCOM desktop app, our flagship product, places all of the communicating features you need on a comprehensive, simple, powerful interface. Available on Windows, Mac OS, Linux, and in major web browsers, gloCOM boasts features like: voice, video, chat, conferencing, file sharing, screen sharing, voicemail, fax, call transfer, virtual dialer, CRM integration, and more.\n\ngloCOM GO harnesses the power of feature-rich communication in a simplified, easy-to-use mobile app. We achieve extreme flexibility and maximum connectivity with features like cross-device sync and GSM callback. Remote, hybrid, and on-the-go users can finally access uninterrupted, seamless communication.\n\ngloCOM Meeting augments internal and customer interactions even further with state-of-the-art video conferencing. Our streamlined meeting solution integrates screen sharing, meeting chat, file sharing, and more to drive productivity and effective communications. Meeting is available for desktop, mobile, and in most major browsers, allowing external participants to join meetings without downloading gloCOM or signing up for any services.\n\nSERVERware supports unmatched availability, stability, and reliability in managing virtualized communication environments. Created specifically for hosting telephony and unified communications, our UC virtualization platform includes several features to support reliability and dependability. Geo-redundancy places server replications in different locations to ensure continuity in the face of small problems or large disasters.\n\nWe have built all of our solutions from the ground-up based on over 20 years of industry experience and feedback from our valued partners. Our comprehensive UCaaS solution helps businesses grow and succeed by reducing costs, improving operational efficiencies, and enhancing communications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2c1df75-9020-48a6-b10c-ac3d46f37d99.png","url":"https://www.softwareadvice.ie/software/298836/pbxware","@type":"ListItem"},{"name":"Nvoip","position":15,"description":"Our robust platform provides a comprehensive and user-friendly solution that seamlessly integrates calls, chats, and WhatsApp, enabling companies to elevate customer service, drive sales growth, and streamline operations. Nvoip simplifies and automates sales processes, facilitates real-time performance monitoring, and enhances communication with both customers and teams. Unlock the power of advanced analytics and reporting tools to gain valuable insights that will optimize your operations. Whether you're a small startup or a large enterprise, Nvoip is the ultimate solution for enhancing customer experiences and achieving remarkable results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce8e656f-d713-4ba6-b0fc-e3ef76cdd587.png","url":"https://www.softwareadvice.ie/software/442189/nvoip","@type":"ListItem"},{"name":"AI IP PBX","position":16,"description":"*astTECS is a pioneering provider of AI-powered IP PBX solutions, dedicated to transforming the business communication landscape. With a focus on innovation and efficiency, *astTECS offers cutting-edge features that revolutionize the way organizations interact with their customers and manage internal communication.\n\n*astTECS AI IP PBX is a comprehensive communication platform, that integrates advanced technologies to streamline operations and enhance customer service. By leveraging artificial intelligence, *astTECS enables businesses to automate tasks, optimize call routing, and deliver real-time information through voice interactions.\n\nWith its intuitive interface and seamless integration capabilities, *astTECS AI IP PBX empowers businesses to improve productivity, streamline communication, and deliver exceptional customer experiences.\n\nIts functions include:\n\n1. Advanced call routing \n2. Automated call handling\n3. Natural language understanding\n4. Seamless integration with existing systems\n5. Efficient call management\n6. Enhanced customer service capabilities\n\nFeature Highlights:\n\n1. Smart IVR & AI Integration\n2. Auto Attendant with Virtual Assistant\n3. Smartphone Integration\n4. Web-Based Receptionist Console\n5. Video Calling & Conferencing\n6. Seamless Integration with Existing Systems\n7. Natural Language Processing (NLP)\n8. Intelligent Call Management\n9. AI Chatbots Integration\n10. Voice Logging\n11. Audio Conference Bridging\n12. Distributed Office Setup\n13. Integration with 3rd Party Software","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4b356baf-b287-48d1-bbe9-f9434f666dd8.png","url":"https://www.softwareadvice.ie/software/444596/ai-ip-pbx","@type":"ListItem"},{"name":"CommPeak Cloud PBX","position":17,"description":"CommPeak’s Cloud PBX provides a flexible, cloud-based phone system for businesses managing high call volumes. Remote, hybrid, and office-based teams can all work within one system, giving managers control over call quality, routing, and performance. The solution connects and works alongside 100s of CRMs and other business systems, integrating voice and messaging into existing setups to support established workflows.With real-time monitoring and global connectivity, Cloud PBX delivers dependable performance and professional audio on every call.\n\nWhy Choose Cloud PBX\nCloud PBX gives organizations the freedom to shape their phone systems around how they operate. Instead of relying on fixed setups or rigid call flows, businesses can configure routing, roles, and access rules to support their existing workflows. Managers decide how groups are organized, who handles specific calls, and how routing adjusts based on skills or schedules. This flexibility ensures communication follows the logic of the business, not the limits of the system.\n\nIntegration is another advantage. Cloud PBX connects directly with CRMs and other business platforms companies already use so agents can make calls, update records, and log interactions in the same environment. The connection between calling and customer data simplifies daily tasks and supports a faster, more streamlined workflow.\nCloud PBX connects hybrid, remote, and office-based setups through one network. Global PoPs reduce latency to improve call quality, and new users or sites can be added quickly when operations expand. This flexibility supports global connectivity and steady communication across all locations.\nManagers also gain complete visibility into call activity. Dashboards, reports, and real-time alerts make it possible to monitor live performance, identify potential issues, and adjust operations to prevent disruptions. From daily oversight to long-term analytics, Cloud PBX provides the insight needed to uphold service standards and agent productivity.\n\nBest For\n* Contact centers managing inbound and outbound calling\n* Customer support and service teams with distributed agents\n* Sales teams using CRM-integrated calling\n* Businesses with hybrid or remote work setups\n* Companies requiring global routing and regional connectivity\n\nKey Features\n* Call Management & Routing: Control how inbound and outbound calls are routed\n* Click-2-Call Integration: Adds dialing to your CRM\n* Omnichannel Engagement: Engage customers via SMS or WhatsApp during or after a call\n* Random & Local Caller IDs: Display local or rotating numbers to appear more local\n* Call Blending: Agents handle both inbound and outbound calls in the same shift\n* Inbound IVR: Use automated voice menus to route callers to the right agent or desk\n* Call Routing & Simulators: Set smart routing logic and safely test before deployment\n* User & Agent Time Management: Control system access and monitor agent activity\n* Real-Time Dashboards: Live visibility into agent and queue performance\n* Real-Time Critical Alerts: Alert managers of critical issues before they escalate\n* Listen, Whisper, & Barge: Monitor live calls to coach agents or step in when needed\n* Agents Performance Report: Delivers performance insights to measure productivity and support needs\n* AI Call Analysis: Provides searchable transcripts with call summaries and sentiment cues, helping managers identify issues, trends, and coaching opportunities.\n* Call Center Regions: Assign agents to the best server in their region for lower latency\n* Agent & Network Stats: Track real-time connection quality and agent network performance\n* Built-in Softphone: Make and manage calls directly from your browser, with access to contacts, call logs, and real-time stats.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/788b0228-89dd-477d-9699-a9092f244632.png","url":"https://www.softwareadvice.ie/software/432429/commpeak-cloud-pbx","@type":"ListItem"},{"name":"SanIPPBX","position":18,"description":"SAN Softwares is the leading provider of IP PBX servers in India, and their San-IPPBX software is a game-changer that combines advanced technology with cost-effectiveness. With San-IPPBX, you can connect your multi-branched offices over the internet, and interconnect all mediums including PRI, analog line, VOIP, GSM, and more, using any resource such as analog phones, IP Phones, PCs, laptops, and smartphones. San-IPPBX is highly scalable and interoperable with any existing setup, making it the ideal choice for businesses of all sizes. Upgrade your communication system with San-IPPBX today!\n\nMain Features:\nLive Call Monitoring\nCDR Dashboard to Monitor Outgoing/Incoming/Intercom/Missed Calls\nExtension Wise Utilization Report\nAc Code Wise Utilization Report\nPeak Hours Report\nQueue Report\nMobile Agent Management and Report\nThird Party API Integration\nIntegrated with Zoho, Salesforce, Leadsquared, NoPaperForm, Microsoft Dynamics, freshdesk, Hubspot, sugarCRM, Zendesk, Pipedrive, vtiger","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d520a2e-8875-4387-b50d-1092364fe5b2.png","url":"https://www.softwareadvice.ie/software/519988/SanIPPBX","@type":"ListItem"},{"name":"Protected Phones","position":19,"description":"Protected Phones is a VoIP business phone system that offers video conferencing, chat, and other unified communication tools. It is designed to serve small and medium businesses in need of a comprehensive business phone solution. \n\nThe solution provides a variety of features, such as unlimited calls, video meetings, and chats. Users can make calls, send SMS messages, and respond to social media messages using business numbers. Additionally, it offers video conferencing with an interactive whiteboard, mobile apps, and web conferencing capabilities. \n\nProtected Phones hosts a dedicated phone system on its servers, allowing for customization to meet the unique needs of each client. It also offers round-the-clock live support and monitoring from an in-house technical team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d44d32b-994e-4a05-bfcd-e6b843695631.png","url":"https://www.softwareadvice.ie/software/334431/protected-phones","@type":"ListItem"},{"name":"TrioPBX","position":20,"description":"TrioPBX is a cloud-based, AI-enhanced communication platform designed to simplify business calling. Whether a small business scaling sales teams or a growing contact center seeking flexibility, TrioPBX offers a hosted PBX system.\n\nTrioPBX integrates real-time AI voice agents for sales, support, and after-hours handling. It automates FAQs, route calls smartly, or transfer to a human. TrioPBX provides instant number provisioning in various countries and buy, port, or release DIDs on demand with direct routing and custom dial plans. Users can design intelligent inbound call flows with IVRs, call queues, voicemail-to-email, ring groups, and failover options from a drag-and-drop interface. The solution helps access visual reports, live dashboards, and wallboards to monitor performance and track calls, measure agent productivity, and export data anytime.\n\nWith end-to-end encryption, geo-redundant data centers, and granular role-based permissions, TrioPBX ensures availability and security for growing teams. Users can plug TrioPBX into your CRM, helpdesk, or Slack workspace and use APIs and webhooks to sync lead status, call outcomes, and voicemail alerts in real-time. Portal enables users to add users, assign DIDs, configure voicemail, set business hours, and monitor system health.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7dd2992-435c-4b78-99c2-72ccef4cedc9.jpeg","url":"https://www.softwareadvice.ie/software/531894/TrioPBX","@type":"ListItem"},{"name":"Digital Tide","position":21,"description":"Digital Tide is a white-label cloud PBX platform designed for telecom operators and enterprises to deliver business communication solutions under their own brand. It supports mobile network operators, fixed-line operators, MVNOs, OTT operators, system integrators, CRM vendors, and large organizations looking to enhance their voice service capabilities.\n\nThe platform allows for full branding customization, enabling operators to launch cloud PBX services with their own company identity. It offers both cloud-based and on-premise deployment options and includes SIP and trunk integration. Built on a carrier-grade platform, it is designed to provide reliability. Operators can integrate the platform with existing infrastructure while maintaining workflow continuity.\n\nThe solution is built to scale across departments in large organizations and supports system integrators and CRM vendors in expanding their business communication tools. It is designed to address the demand for feature-rich telephony solutions in the business communications market.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b321b13d-de4e-4a2b-929d-9b697855983a.jpeg","url":"https://www.softwareadvice.ie/software/539576/Digital-Tide","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software?page=5#itemlist","numberOfItems":21}
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