Customer Engagement

Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up... Learn more

SurveySparrow is a cloud-based customer experience solution that enables businesses of all sizes to create engaging feedback surveys. It comes with a centralized dashboard, which allows users to import contacts and organize them... Learn more

Nothing builds trust like a face-to-face interaction. VideoAsk lets you do just that, at scale, with short, cloud-based video chats that make conversation with your audience more personal. It couldn't be easier: just record your... Learn more

Upzelo’s scoring engine creates a real-time score based on things like subscription length and spending, so users can recognize and save high-value customers. It offers a flow builder, which enables subscription businesses to... Learn more

Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-part... Learn more

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate, and deeply personalized. Front’s modern... Learn more

EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use... Learn more

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions. Zoho CRM helps users respond... Learn more

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features... Learn more

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action... Learn more

LiveChat is an integrated chat and help desk platform that allows companies of all sizes to chat with their visitors and customers. The solution embeds into the business website from where the online visitors can communicate with... Learn more

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management,... Learn more

Built on top of monday.com Work OS, monday sales CRM is a no-code, customizable solution that empowers managers and sales teams to take control of their entire sales cycle - from lead capturing and sales pipeline management to... Learn more

Pipefy is an onboarding software that helps HR teams reduce the need for data entry and manual processes. This solution helps teams automate activities such as collecting new employee information, sending welcome emails, updating... Learn more

amoCRM is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. All major messenger platforms are supported. You can create your own... Learn more

ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features include review collection, monitoring, alerts, competitor tracking, performance analytics, review... Learn more

Tribe is a cloud-based community platform designed for enterprise-grade customer communities. Key elements include complete customization, embeddable widgets, modern design, comprehensive API, gamification, analytics, powerful... Learn more

At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,300... Learn more

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas... Learn more

Zoho CRM Plus is a unified customer experience platform that helps users bridge the gap between their sales, marketing, and customer service teams and deliver an exceptional customer experience. The software combines sales... Learn more

UniFocus is an innovator in workforce management and optimization. Connecting powerful, real-time business insights across labor management, time & attendance, guest satisfaction, and employee engagement solutions ensures... Learn more

Userlane is an intuitive digital adoption platform for enterprise companies on the market. Userlane offer enterprise-grade quality with a consumer-grade user experience. Their product is a guidance layer that goes on top of any... Learn more

Iterable is a marketing automation platform that provides multi-channel user engagement campaign management features based on dynamic workflows. It allows users to create segments based on criteria or activity and convert... Learn more

Missive is a team inbox for email collaboration. Users can chat with teammates right via the inbox, share attachments and assign task. It includes shared labels, which help professionals organize conversations by project or... Learn more

Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to... Learn more

Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers built in content management tools, and users can also import existing knowledge base content. The... Learn more

Disciple empowers creators, founders and changemakers to build independent communities on a platform that they own, manage and control. Our proprietary technology allows you to bring your people, memberships, and content together... Learn more

Helpwise is a communication management tool that allows customer-facing teams to create shared inboxes for different channels like Email, Live Chat, SMS, Whatsapp, Facebook, Twitter and much more! Sales & Support reps can use... Learn more

ProfitWell is a churn management solution designed to help businesses improve conversion rates and automate churn reduction using a white-labeled platform. Supervisors can leverage multiple data points to gain an overview of... Learn more

Product Fruits is an all-in-one product adoption platform for web-based apps. It allows you to onboard users at scale and show them how to derive value from your product. Without any coding or designing. Our powerful feature set... Learn more

Maropost is a cloud-based marketing solution enabling marketing teams to strategically engage with their audience through marketing automation and analytics. It has proved to be successful for businesses of all sizes across... Learn more

Remesh is an innovative platform for engaging and understanding large groups of people online and in real-time, allowing you to have a conversation with up to 1,000 participants at once. The Remesh platform uses artificial... Learn more

The fastest way to fast user onboarding Userflow is a user friendly low/no-code builder for onboarding guides and in-app surveys on the market. It allows you to onboard your users better to ensure conversion, adoption and... Learn more

SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter score (NPS) surveys. It allows users to generate and deliver surveys to customers via SMS, emails or by embedding... Learn more

Mapp Cloud is an Insight-led Customer Engagement Platform. With Mapp Cloud, marketers can focus on what makes a difference for their business, instead of spending precious time and resources taming the technology behind it. They... Learn more

Treasure Data is a CDP solution that powers entire businesses to shape customer-centricity in the age of the digital customer. The platform does this by connecting all of the user's siloed data into one customer data platform,... Learn more

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education,... Learn more

With over 200,000 paid accounts and millions of users, Hootsuite powers social media for organizations around the world—from the smallest businesses to the largest enterprises. Build your brand, strengthen connections with... Learn more

Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run promotional campaigns via one-to-one chats, video calls and text messages. The application lets... Learn more

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat,... Learn more

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report... Learn more

Guusto makes it easy for HR Leaders at companies with 200+ employees to consistently reward great work and shape amazing culture. Now the #1 HIGHEST RATED recognition platform on G2! Start with a FREE ACCOUNT and being sending... Learn more

Intercom is a sales, marketing and support solution platform that acquires, engages and supports customers through its bot-based algorithm, targeted emails, push and in-app messages, and an integrated help desk. It caters to... Learn more

Trustpilot is a customer experience management solution that helps businesses send review invitations, share reviews, manage ratings, track feedback and more on a centralized platform. It allows administrators to configure rules... Learn more

Userlike is a cloud-based live chat solution that can be integrated with existing websites, enabling real-time communication between customers, employees and internal team members. It offers various customization options that let... Learn more

Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financials, human resources and supply chain management. Apptivo’s customer relationship management (CRM)... Learn more

Marketo Engage, part of Adobe Experience Cloud, offers a cloud-based email marketing platform for companies of all sizes to manage and monitor engaging customer relationships. This solution features integrated applications that... Learn more

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and... Learn more

Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite. Typeform features survey design, where users can... Learn more

Sprout Social is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. Key features include automated publishing,... Learn more