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description: Page 24 - Discover the best Customer Engagement Software in Ireland. Compare top Customer Engagement Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 24 - Best Customer Engagement Software in Ireland - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) > [Page 24](https://www.softwareadvice.ie/directory/508/customer-engagement/software?page=24)

# Customer Engagement Software

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## Products

1. [Visit Widget](https://www.softwareadvice.ie/software/525830/Visit-Widget) (0 reviews) — Visit Widget is a platform that enables destinations to create mobile and web applications for their visitors. The pl...
2. [Zigment](https://www.softwareadvice.ie/software/525879/Zigment) (0 reviews) — Zigment is a customer engagement solution that helps businesses revolutionize the sales engagement landscape with its...
3. [ITM Customer Portal](https://www.softwareadvice.ie/software/529490/ITM-Customer-Portal) (0 reviews) — ITM Customer Portal is a B2B self-service platform designed to help users connect directly with SAP Business One. It ...
4. [Orvo](https://www.softwareadvice.ie/software/529750/Orvo) (0 reviews) — Orvo is a personal CRM designed for professionals who manage relationships across clients, teams, and projects. Unlik...
5. [Videate](https://www.softwareadvice.ie/software/441012/videate) (0 reviews) — Videate is an AI video generation solution that's changing the game in creating software tutorials and training conte...
6. [OPINATOR](https://www.softwareadvice.ie/software/477766/Opinator) (0 reviews) — OPINATOR is an experience management platform that helps businesses deliver exceptional customer experiences. The pla...
7. [PAR Punchh](https://www.softwareadvice.ie/software/315780/punchh) (0 reviews) — PAR Punchh is a loyalty and engagement platform. It helps restaurant, convenience store, and retail brands acquire an...
8. [Laivly](https://www.softwareadvice.ie/software/504094/Laivly) (0 reviews) — Laivly is an AI and enterprise automation platform designed for the contact center environment. It caters to various ...
9. [MessageGears](https://www.softwareadvice.ie/software/458748/MessageGears) (0 reviews) — MessageGears is the data activation and engagement platform that helps enterprises harness their data by streamlining...
10. [Chat360](https://www.softwareadvice.ie/software/505033/Chat360) (0 reviews) — Chat360 is a cloud-based conversational AI platform that allows businesses to create engaging chatbots without any co...
11. [EVERLEAD](https://www.softwareadvice.ie/software/503628/EVERLEAD) (0 reviews) — EVERLEAD is a sales enablement and lead management platform. It is designed to help businesses optimize their sales a...
12. [Veritouch](https://www.softwareadvice.ie/software/485796/VeriTouch) (0 reviews) — VeriTouch is a customer relationship management (CRM) solution built on Microsoft Dynamics 365. It is designed for fi...
13. [EverAfter](https://www.softwareadvice.ie/software/449672/EverAfter) (0 reviews) — EverAfter is a B2B Customer Interface Platform designed designed to transform engagement with partners, prospects, an...
14. [Customer Lobby](https://www.softwareadvice.ie/software/427126/customerlobby) (0 reviews) — Customer Lobby’s marketing solutions work hand-in-hand to help you get and convert more leads, nurture your current c...
15. [Monty Communications Platform](https://www.softwareadvice.ie/software/394790/monty-communication-platform) (0 reviews) — CPaaS is a solution aimed at refining business communication strategies that provides users access to a variety of co...
16. [Dynosend](https://www.softwareadvice.ie/software/348555/dynosend) (0 reviews) — Dynosend is a customer engagement software that helps businesses connect with customers through automated and persona...
17. [Fast Track](https://www.softwareadvice.ie/software/396927/fast-track) (0 reviews) — Fast Track is a customer engagement platform designed for the iGaming industry that uses the power of AI to personali...
18. [SuccessBoard](https://www.softwareadvice.ie/software/434272/successboard) (0 reviews) — SuccessBoard offers a customer 360 view feature that helps businesses streamline customer satisfaction operations by ...
19. [Metacommerce](https://www.softwareadvice.ie/software/440180/metacommerce) (0 reviews) — Metacommerce is a modern consumer engagement and loyalty solution. We help brands, agencies, sports leagues, and even...
20. [Lyriko](https://www.softwareadvice.ie/software/505344/Lyriko) (0 reviews) — Lyriko is a cloud-based and on-premise solution that helps businesses streamline customer engagement using artificial...
21. [CEEP](https://www.softwareadvice.ie/software/315892/ceep) (0 reviews) — CEEP is a Customer Experience and Engagement OmniChannel Platform designed to provide a unified solution for digital ...
22. [Cleomitra](https://www.softwareadvice.ie/software/536148/Cleomitra) (0 reviews) — Cleomitra is an AI-powered customer relationship management platform that combines sales management, client communica...
23. [ES Engage](https://www.softwareadvice.ie/software/473938/ES-Engage) (0 reviews) — ES Engage is a real-time personalization platform designed to help eCommerce businesses convert anonymous website vis...
24. [ES Loyalty](https://www.softwareadvice.ie/software/537531/ES-Loyalty) (0 reviews) — ES Loyalty is a SaaS platform designed to help businesses create and manage customer loyalty, membership, and rewards...
25. [WeblyChat](https://www.softwareadvice.ie/software/541499/WeblyChat) (0 reviews) — WeblyChat is an AI-powered chatbot designed to assist website visitors and capture leads for businesses, service prov...

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## Related Categories

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Customer Data Platforms](https://www.softwareadvice.ie/directory/4718/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software)

## Links

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-----

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It offers gamification elements, such as check-in challenges and virtual rewards, to foster a sense of discovery and engagement among visitors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c873c01b-bec0-4f9d-8414-fc6805e815de.png","url":"https://www.softwareadvice.ie/software/525830/Visit-Widget","@type":"ListItem"},{"name":"Zigment","position":2,"description":"Zigment is a customer engagement solution that helps businesses revolutionize the sales engagement landscape with its sophisticated AI platform that transforms how businesses connect with potential customers. By deploying intelligent virtual assistants, the platform creates meaningful one-on-one conversations that guide prospects through the decision-making journey. These AI agents excel at understanding customer needs, delivering pertinent information, and qualifying leads with precision. \n\nThe platform can be integrated with Facebook's click-to-message and click-to-WhatsApp advertising channels, enabling instant lead qualification and smooth handoffs to sales teams. Through its advanced personalization capabilities and automated engagement features, Zigment helps businesses scale sales operations, enhance response times, and improve conversion rates while maintaining a personal touch in every interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/370fe4aa-3b2f-4fbd-8fef-6d2224ee7085.png","url":"https://www.softwareadvice.ie/software/525879/Zigment","@type":"ListItem"},{"name":"ITM Customer Portal","position":3,"description":"ITM Customer Portal is a B2B self-service platform designed to help users connect directly with SAP Business One. It provides business partners with secure access to real-time data and transactions. The portal is suitable for organizations using SAP Business One as the enterprise resource planning system, offering customized access to business information.\n\nThe platform includes features such as real-time transaction processing, customizable dashboards for financial insights, and a product catalog organized by category with filtering tools. Business partners can access invoice payment options, delivery tracking, and notifications for updates. Companies can apply branding elements such as logos and color schemes to maintain consistency.\n\nITM Customer Portal is available as a web portal and a mobile application for iOS and Android. The mobile app includes features such as multiple wish lists, dynamically featured products based on ordering history, and product displays with labels and attributes. The system applies SAP Business One settings by default, including pricing, credit limits, and payment terms, while allowing customization for specific roles and conditions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7af4add-0cc6-4d54-8be0-204b8b0201a9.png","url":"https://www.softwareadvice.ie/software/529490/ITM-Customer-Portal","@type":"ListItem"},{"name":"Orvo","position":4,"description":"Orvo is a personal CRM designed for professionals who manage relationships across clients, teams, and projects.\n\nUnlike traditional CRMs built for sales pipelines, Orvo focuses on helping you stay organized, prepared, and consistent in your interactions.\n\nIt centralizes contacts, notes, and activities, and connects them into a clear view of your network. You can track conversations, manage follow-ups, and understand stakeholder relationships without relying on scattered tools.\n\nKey features include a visual Relationship Map, a Command Center to prioritize daily actions, and automated follow-up tracking. Orvo also helps you prepare for meetings with relevant context and AI-powered suggestions based on your past interactions.\n\nIntegrations with Google and Outlook ensure your data stays up to date, while built-in insights help you stay on top of important relationships.\n\nOrvo is ideal for consultants, founders, operators, and teams who need to manage ongoing relationships and communication across multiple contexts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c91394bb-3374-4abf-b5c5-0fb20e239f03.png","url":"https://www.softwareadvice.ie/software/529750/Orvo","@type":"ListItem"},{"name":"Videate","position":5,"description":"Videate is an AI video generation solution that's changing the game in creating software tutorials and training content. Its innovative, patent-pending technology does away with the old-school approach of manual screen captures and narration, allowing for video generation from text scripts in minutes. Key Benefits:\n\nEfficiency: Transform existing guides into engaging videos with realistic mouse actions and convincing text-to-speech narrations. Adding visual flair and smooth transitions is a breeze, thanks to easy script annotations. This makes crafting videos straightforward and user-friendly.\n\nUp-to-Date Content: Adaptability is at the core of Videate, keeping pace with rapid software changes. Refreshing a video for new updates or features is as easy as hitting \"play.\"\n\nGlobal Reach: Designed for worldwide businesses, Videate supports automated dubbing in over 100 languages, making it a breeze to reach a global audience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ae156a31-b6dd-4596-af03-4fe178371ff5.jpeg","url":"https://www.softwareadvice.ie/software/441012/videate","@type":"ListItem"},{"name":"OPINATOR","position":6,"description":"OPINATOR is an experience management platform that helps businesses deliver exceptional customer experiences. The platform provides tools and features to capture, analyze and act on customer feedback.\n\nThe platform offers personalized and engaging user interfaces for surveys and forms, moving away from traditional formats. This helps businesses increase response rates and turn customers into promoters. Additionally, OPINATOR features advanced analytics capabilities, including predictive, prescriptive and text analytics, to deliver valuable and actionable insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bed93e81-c4df-4760-a7cf-6c31c77d57e5.png","url":"https://www.softwareadvice.ie/software/477766/Opinator","@type":"ListItem"},{"name":"PAR Punchh","position":7,"description":"PAR Punchh is a loyalty and engagement platform. It helps restaurant, convenience store, and retail brands acquire and retain customers. The platform enables brands to deliver customer loyalty programs across in-store and online channels. It caters to a wide range of industries.\n\nPAR Punchh integrates with over 200 technologies. This provides brands with a comprehensive understanding of customer preferences and behaviors. The platform's AI-powered technology enables personalized campaigns, offers, and loyalty strategies tailored to individual customers. Brands can leverage detailed reporting and analytics on customer transactions, behaviors, and preferences to make data-driven decisions. PAR Punchh's capabilities and integrations make it a solution for brands looking to build deeper relationships with customers and drive business growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/92d84bed-6d49-41e4-b465-2280d1b085b4.png","url":"https://www.softwareadvice.ie/software/315780/punchh","@type":"ListItem"},{"name":"Laivly","position":8,"description":"Laivly is an AI and enterprise automation platform designed for the contact center environment. It caters to various industries, including eCommerce, retail, consumer packaged goods and booking and hospitality.\n\nThe platform provides features, including live transcription, real-time agent script engine, AI-enhanced case notes and agent performance reporting. Additionally, it offers in-the-moment agent guidance, quality assurance and coaching, workflow automation and information surfacing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/13d7ee1f-6c25-4013-bf7b-3a9079f5f9e8.png","url":"https://www.softwareadvice.ie/software/504094/Laivly","@type":"ListItem"},{"name":"MessageGears","position":9,"description":"MessageGears is the data activation and engagement platform that helps enterprises harness their data by streamlining the tech stack. MessageGears doesn't move data, copy it, or store it. Unlike other solutions, this solution decreases tech debt and remove silos. MessageGears gives martech and marketing teams direct access to customer and internal data, empowering them to craft hyper-personalized engagements instantly, efficiently, and creatively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6cfdb299-abe6-4e9d-a9a3-b1085b863be1.png","url":"https://www.softwareadvice.ie/software/458748/MessageGears","@type":"ListItem"},{"name":"Chat360","position":10,"description":"Chat360 is a cloud-based conversational AI platform that allows businesses to create engaging chatbots without any coding. The solution works across digital channels such as WhatsApp, Facebook Messenger, Instagram and websites. It leverages generative AI technology for more natural and intelligent customer conversations. Businesses can use the chatbot capabilities to generate leads, increase sales and automate customer support. Additionally, Chat360 also facilitates integration with various business systems such as eCommerce, content management, communication apps and payment gateways.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f933a398-f3aa-4481-bc84-568adf1661e8.jpeg","url":"https://www.softwareadvice.ie/software/505033/Chat360","@type":"ListItem"},{"name":"EVERLEAD","position":11,"description":"EVERLEAD is a sales enablement and lead management platform. It is designed to help businesses optimize their sales and marketing processes. The platform offers a range of features that automate and streamline the entire lead management lifecycle.\n\nEVERLEAD caters to sales and marketing teams across various industries. It provides them with tools to identify, prioritize, and nurture the most promising leads. The platform's lead management capabilities allow users to organize and track leads throughout the sales cycle. This ensures clear processes and better follow-up. EVERLEAD's lead scoring feature automatically evaluates leads based on their likelihood to convert. This enables teams to focus their efforts on the most promising opportunities.\n\nThe platform also features automated workflows. These streamline routine tasks such as emails, reminders, and lead assignments, saving users valuable time. EVERLEAD's pipeline management capabilities provide users with visibility into their sales pipeline. This allows them to optimize each stage of the sales process. Additionally, the platform leverages AI-powered features, including AI Battle Cards and AI Lead Scoring. These help users gain competitive insights and prioritize the best leads for their business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ef3c201-477c-4f14-99c0-1ab5ecd89137.jpeg","url":"https://www.softwareadvice.ie/software/503628/EVERLEAD","@type":"ListItem"},{"name":"Veritouch","position":12,"description":"VeriTouch is a customer relationship management (CRM) solution built on Microsoft Dynamics 365. It is designed for financial institutions such as banks, insurance companies, and private wealth management firms. The solution consolidates data from an organization's back-end systems and digital channels, providing a unified front end with standardized processes to serve customers efficiently.\n\nVeriTouch offers streamlined and tailored solutions to address customers' concerns and needs. It provides recommendations and guided selling tools to deliver relevant offers to customers. The solution improves data quality, reduces turnaround time and servicing costs, increases cross-sell ratio, and gives a single view of the customer. It also improves sales team efficiency, reduces client acquisition costs, and enhances marketing efficiency and customer experience.\n\nThe solution is tailored to the specific needs of the financial services industry. It consolidates data, standardizes processes, and enables financial institutions to deliver optimized customer experiences across all touchpoints.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7db71824-982b-4005-a6e7-b59ef21bc6e4.png","url":"https://www.softwareadvice.ie/software/485796/VeriTouch","@type":"ListItem"},{"name":"EverAfter","position":13,"description":"EverAfter is a B2B Customer Interface Platform designed designed to transform engagement with partners, prospects, and customers. It provides a unified platform for customers to stay on track when deploying a company's product across their organization. The interface caters to businesses in various industries that need to streamline their customer engagement and onboarding processes.\n\nThe EverAfter interface includes several features to enhance the customer experience. Its no-code interface builder allows users to easily build, modify, and scale the customer interface without technical expertise. The platform also includes journey orchestration capabilities, enabling automation and segmentation to streamline the customer engagement process. Additionally, the interface provides data-driven insights, enabling real-time tracking of customer engagement and timely follow-ups.\n\nEverAfter's B2B interface can be completely customized to match the brand, ensuring a cohesive and consistent experience for customers. This level of customization makes tool useful for businesses looking to enhance their customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24162622-ba21-463c-bd2f-fd1134837484.png","url":"https://www.softwareadvice.ie/software/449672/EverAfter","@type":"ListItem"},{"name":"Customer Lobby","position":14,"description":"Customer Lobby’s marketing solutions work hand-in-hand to help you get and convert more leads, nurture your current customers, boost brand awareness, and ultimately increase revenue. \n\nFirst, our data-driven insights help you identify and connect with prospects matching your Ideal Home Profile (IHP) in your current area or in specific zip codes where you aim to expand your reach. \n\nThen, Customer Lobby tracks your history with each customer. We use this information to send out promotions and reminders that are personalized to them. Send out annual maintenance or inspection reminders, offer promotional discounts for relevant follow-up services, or provide referral incentives. \n\nBuild better relationships and connect customers with your brand by reaching the right customers at the right time with the right message.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51a24259-0d40-494d-924a-0c79aff9dce7.png","url":"https://www.softwareadvice.ie/software/427126/customerlobby","@type":"ListItem"},{"name":"Monty Communications Platform","position":15,"description":"CPaaS is a solution aimed at refining business communication strategies that provides users access to a variety of communication channels, offering a technically sophisticated framework that incorporates real-time messaging, voice, and video capabilities into applications and services. \n\nMonty CPaaS facilitates the use of multiple communication channels such as WhatsApp, Messenger, SMS, Email, and Push Notifications. It offers intelligent analytics for comprehensive customer insights, aiding in understanding user behavior. The solution provides customizable message templates for sending personalized notifications to specific groups or all users. It also includes a drag-and-drop editor for creating visually appealing emails with dynamic HTML elements and images.\n\nCPaaS allows businesses to enhance communication strategy and engage with customers on preferred platforms. Its omnichannel messaging capabilities and features aim to help improve the customer experience while providing valuable insights to increase engagement and loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e43f36-e76e-4975-8e39-6629fd303ad9.jpeg","url":"https://www.softwareadvice.ie/software/394790/monty-communication-platform","@type":"ListItem"},{"name":"Dynosend","position":16,"description":"Dynosend is a customer engagement software that helps businesses connect with customers through automated and personalized messaging. The software caters to solopreneurs, small businesses, and companies getting started who want to boost customer loyalty.\n\nDynosend provides email marketing, marketing automation, and contact management capabilities in one platform. Users can create workflows to onboard new users, send automated newsletters, and track customer engagement with event tracking. The software centralizes contacts and customer data to enable sending targeted emails, product updates, and other personalized messaging. Dynosend also offers an API for sending transactional emails like password reset confirmations.\n\nKey features include contact management to organize customers, email marketing tools to create and send bulk emails, marketing automation workflows to nurture customers based on behaviors, and analytics to measure campaign performance. Users can segment contacts, customize fields, create web forms, and leverage data to tailor messaging using liquid tags. Whether you want to reduce churn, boost conversion rates, or create unique customer experiences, Dynosend provides an easy-to-use suite of tools to maximize customer engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4c7ada9-a34d-4d68-8bc0-09d07e38f043.png","url":"https://www.softwareadvice.ie/software/348555/dynosend","@type":"ListItem"},{"name":"Fast Track","position":17,"description":"Fast Track is a customer engagement platform designed for the iGaming industry that uses the power of AI to personalize strategies and campaigns for each player. It also offers AI content generation, which saves time and resources by using AI to create high-quality messaging and personalized content for your campaigns. With Fast Track's lifecycle automation, users can streamline onboarding, retention, upselling, churn prevention, and reactivation with automated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3555b43-84c8-4bd0-93d1-354c2696b502.png","url":"https://www.softwareadvice.ie/software/396927/fast-track","@type":"ListItem"},{"name":"SuccessBoard","position":18,"description":"SuccessBoard offers a customer 360 view feature that helps businesses streamline customer satisfaction operations by providing proactive risk identification and resolution capabilities. With real-time insights and an understanding of customers, businesses can cultivate enduring relationships and enhance loyalty. \n\nJourney Designer streamlines customer communication by automating repetitive tasks and enabling data-driven messaging. The Wizard, powered by Generative AI, facilitates personalized customer communications by generating tailored emails and surveys in real-time, leading to increased engagement and communication. Custom metrics enable businesses to track various aspects of customer health, ensuring data-driven decisions and proactive issue resolution. Communication and collaboration with customers are facilitated through the collaborative feature, report card, promoting shared ownership.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65e3518a-6655-4030-b0b7-4c9e5aa6d868.png","url":"https://www.softwareadvice.ie/software/434272/successboard","@type":"ListItem"},{"name":"Metacommerce","position":19,"description":"Metacommerce is a modern consumer engagement and loyalty solution. \n\nWe help brands, agencies, sports leagues, and event organizers around the world acquire, engage, and retain consumer audiences in a post-cookie landscape. \n\nOur data-driven audience engagement solutions power 1:1 relationships via real-time digital and mobile-first activations that incorporate gamification, omni-channel journey orchestration, and media retargeting capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42c78c3b-cee7-4621-9e90-4bba15e065f0.jpeg","url":"https://www.softwareadvice.ie/software/440180/metacommerce","@type":"ListItem"},{"name":"Lyriko","position":20,"description":"Lyriko is a cloud-based and on-premise solution that helps businesses streamline customer engagement using artificial intelligence (AI) technology. The platform provides insights to help sales representatives manage content across various channels. It covers commercial operations, marketing and customer relationship management needs globally. Lyriko also includes various features such as engagement suggestions, multimedia tagging, customer segmentation, monitoring and natural language processing (NLP). Additionally, it offers third-party integration with applications such as Salesforce, Google Cloud and AWS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/52ee0aa4-9266-488e-8b77-696527517420.png","url":"https://www.softwareadvice.ie/software/505344/Lyriko","@type":"ListItem"},{"name":"CEEP","position":21,"description":"CEEP is a Customer Experience and Engagement OmniChannel Platform designed to provide a unified solution for digital channels. It operates on a single source code and is patented by the United States Patent and Trademark Office. The platform is used by financial institutions such as banks, insurance companies, brokerage firms, and wealth management organizations. It supports consistent customer experiences across web, mobile, tablet, ATM, kiosk, wearables, and messaging services.\n\nThe platform uses a \"Build Once Deploy Many\" architecture, allowing organizations to maintain one codebase for multiple digital channels. Unified widgets ensure a consistent user experience across channels, eliminating the need for users to adapt to different interfaces. Central control capabilities enable updates across all channels simultaneously. Cross-channel transaction support allows users to start actions on one device and complete them on another.\n\nCEEP provides consistent features across all digital touchpoints, simplifying development and maintaining brand consistency. It supports industry-specific applications such as digital banking, insurance, trading, sales onboarding, and customer assistance solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d4f6665e-697d-4081-9ee1-1288a540c447.jpeg","url":"https://www.softwareadvice.ie/software/315892/ceep","@type":"ListItem"},{"name":"Cleomitra","position":22,"description":"Cleomitra is an AI-powered customer relationship management platform that combines sales management, client communication, and business automation into one system. It is designed for product and service businesses in India, focusing on industries such as salons, spas, and franchise operations. The platform helps businesses manage customer journeys while maintaining control over communication channels and operational processes.\n\nThe software features a multi-channel communication hub that consolidates WhatsApp messages, Instagram direct messages, phone calls, and emails into a single inbox. It includes chat organization with tags, team notes, automated reply templates, and campaign capabilities. Cleomitra provides contact and lead management tools with bulk import functionality, segmentation options, and automated follow-up tracking. It includes an integrated billing system for payment tracking and invoicing, a scheduling module for booking management, and email integration for campaign management and engagement tracking. A live analytics dashboard monitors business performance and generates detailed reports.\n\nThe platform includes marketing tools for customer outreach campaigns and an offers system to encourage repeat purchases. Team collaboration features provide role-based access control and instant notifications. The software is accessible through mobile applications on both iOS and Android operating systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/278641a6-1f4d-4835-95e9-86369f2c0efd.png","url":"https://www.softwareadvice.ie/software/536148/Cleomitra","@type":"ListItem"},{"name":"ES Engage","position":23,"description":"ES Engage is a real-time personalization platform designed to help eCommerce businesses convert anonymous website visitors into customers through targeted offers and incentives. It is used by retailers across various industries, including apparel, beauty, department stores, grocery, pharmacy, sporting goods, and specialty retail.\n\nThe platform delivers personalized offers to anonymous shoppers based on browsing behavior and purchase intent signals. It features an API-first, cloud-native architecture, allowing it to function independently or as part of a modular product suite. Real-time analytics provide insights into visitor engagement and conversion performance, supporting the optimization of offer strategies.\n\nES Engage adheres to enterprise-grade security standards, including PCI DSS and SOC 2 compliance. It processes visitor data in alignment with data protection and privacy regulations. The platform includes an intuitive interface for creating and managing personalized incentive campaigns, with a built-in dashboard for tracking results and monitoring performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0124475-815a-4081-9ccf-1e9d232322f5.png","url":"https://www.softwareadvice.ie/software/473938/ES-Engage","@type":"ListItem"},{"name":"ES Loyalty","position":24,"description":"ES Loyalty is a SaaS platform designed to help businesses create and manage customer loyalty, membership, and rewards programs. It supports both B2C and B2B organizations across industries such as grocery, fuel and convenience, pharmacy, apparel, beauty, and building supply retail. The platform is used by businesses with large member bases to enhance customer engagement, improve lifetime value, and streamline operations through data-driven loyalty strategies.\n\nThe platform includes AI-powered personalization features that automate campaign execution and optimize member targeting using audience recommendations and member scoring. Key features include a unified member database, an accrual and redemption engine, a self-service console, and real-time analytics dashboards. It supports various reward structures such as points, cash-back, gift cards, and experiential rewards. Additional tools include gamification, dynamic messaging, and audience segmentation.\n\nES Loyalty is built on a modular architecture, allowing businesses to deploy specific components based on their needs. Modules include coalition and franchise program management, referral programs, strategic partnerships, and advanced analytics for performance tracking. Other features include multi-language support, tiered membership structures, fraud controls, and compliance with PCI DSS and SOC 2 standards for security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8bb1f54a-b51b-484b-9718-1e28b4ba817d.png","url":"https://www.softwareadvice.ie/software/537531/ES-Loyalty","@type":"ListItem"},{"name":"WeblyChat","position":25,"description":"WeblyChat is an AI-powered chatbot designed to assist website visitors and capture leads for businesses, service providers, and online stores. It automatically trains on existing website content to respond to customer questions and identify sales opportunities at all hours. The chatbot helps reduce repetitive inquiries while enhancing visitor engagement.\n\nIt installs on websites through a single line of code and begins learning from site content through automatic crawling. Its knowledge base updates continuously as website content changes, and it can be further trained using uploaded documents or custom question-and-answer pairs. Features include a contact form for lead capture, multilingual support for answering questions in various languages, and customization options to align the widget with brand colors, logos, and messaging styles.\n\nWeblyChat provides conversation insights and analytics to track visitor interactions, common questions, and engagement metrics. It directs visitors to relevant pages based on their inquiries and maintains a conversational interface that integrates seamlessly with the website.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/748b2a4d-906c-414e-8c70-1b120bd71a84.jpg","url":"https://www.softwareadvice.ie/software/541499/WeblyChat","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/directory/508/customer-engagement/software?page=24#itemlist","numberOfItems":25}
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