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description: Page 8 - Discover the best Customer Engagement Software in Ireland. Compare top Customer Engagement Software tools with customer reviews, pricing and free demos.
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title: Page 8 - Best Customer Engagement Software in Ireland - 2026 Reviews, Pricing & Demos
---

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# Customer Engagement Software

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Page: 8 / 25\
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## Products

1. [Skilljar Customer Education](https://www.softwareadvice.ie/software/358149/skilljar) — 4.6/5 (35 reviews) — Educate, engage, and retain everyone you do business with. Skilljar is the leading external LMS because it is purpose...
2. [Mteja](https://www.softwareadvice.ie/software/514162/Mteja) — 4.8/5 (35 reviews) — Mteja is a cloud-based customer engagement platform that integrates multiple communication channels into one system. ...
3. [Covideo](https://www.softwareadvice.ie/software/376239/covideo) — 4.9/5 (34 reviews) — With Covideo, users can record, send, and track videos easily. It includes deep analytics that provides real-time res...
4. [Sendlane](https://www.softwareadvice.ie/software/71811/sendlane) — 4.2/5 (34 reviews) — Sendlane is a cloud-based email marketing solution for content creators, digital marketers, and e-commerce companies....
5. [Totango](https://www.softwareadvice.ie/software/240462/totango) — 3.7/5 (33 reviews) — Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer suc...
6. [Medallia Experience Cloud](https://www.softwareadvice.ie/software/140518/medallia) — 4.5/5 (33 reviews) — Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee an...
7. [GoSite](https://www.softwareadvice.ie/software/249278/gosite) — 3.5/5 (33 reviews) — GoSite is a business management platform that helps businesses manage appointment scheduling, payments processing, cl...
8. [LiveVox](https://www.softwareadvice.ie/software/142846/livevox) — 4.7/5 (32 reviews) — LiveVox (Nasdaq: LVOX) is a powerful, next generation contact center platform that powers more than 14 billion intera...
9. [Bazaarvoice](https://www.softwareadvice.ie/software/367305/bazaarvoice-connections) — 4.3/5 (32 reviews) — Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, ...
10. [WebEngage](https://www.softwareadvice.ie/software/161494/webengage) — 4.5/5 (32 reviews) — WebEngage is a full-stack Customer Data Platform (CDP) and Marketing Automation Suite that simplifies and amplifies u...
11. [WeBee](https://www.softwareadvice.ie/software/269018/webee) — 4.9/5 (32 reviews) — WeBee provides innovative mobile guest experience solutions for hotels so that hotel guests can fulfill any of their ...
12. [SalesScreen](https://www.softwareadvice.ie/software/92029/salesscreen) — 4.5/5 (31 reviews) — SalesScreen is a cloud-based sales performance management solution that helps businesses of all sizes improve employe...
13. [Acobot](https://www.softwareadvice.ie/software/124165/acobot) — 4.9/5 (31 reviews) — Acobot is a cloud-based conversational AI platform that offers intelligent chatbots for e-commerce and online retaile...
14. [elevio](https://www.softwareadvice.ie/software/43908/elevio) — 4.6/5 (30 reviews) — Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base....
15. [Serviceform](https://www.softwareadvice.ie/software/359342/serviceform) — 4.6/5 (30 reviews) — Serviceform is a website conversion and customer communication platform designed to help businesses turn website visi...
16. [Community SMS Marketing Platform](https://www.softwareadvice.ie/software/201430/community) — 4.8/5 (29 reviews) — Community is a trusted SMS marketing channel that connects businesses with their audience through text messaging. Tex...
17. [Growave](https://www.softwareadvice.ie/software/285464/socialshopwave) — 4.9/5 (29 reviews) — Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift card...
18. [Leadoo](https://www.softwareadvice.ie/software/107403/leadoo) — 4.6/5 (29 reviews) — Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and...
19. [Planhat](https://www.softwareadvice.ie/software/108855/planhat) — 4.6/5 (28 reviews) — Planhat is a customer success solution that helps businesses use configurable workflows to streamline the entire cust...
20. [Vepaar](https://www.softwareadvice.ie/software/241417/vepaar) — 4.4/5 (28 reviews) — Vepaar is an all-in-one solution designed for online businesses. With a range of features and functionalities, Vepaar...
21. [iVision Mobile](https://www.softwareadvice.ie/software/347008/ivision-mobile) — 4.7/5 (27 reviews) — iVision Mobile provides businesses with industry-leading mobile communications software. Combining cutting-edge techn...
22. [Nudgify](https://www.softwareadvice.ie/software/230461/nudgify) — 4.9/5 (27 reviews) — Nudgify is a tool that displays social proof notifications and FOMO marketing messages, which users can integrate wit...
23. [Helpwise](https://www.softwareadvice.ie/software/348193/helpwise) — 4.7/5 (27 reviews) — Helpwise is a communication management tool that allows customer-facing teams to create shared inboxes for different ...
24. [Notificare](https://www.softwareadvice.ie/software/192826/notificare) — 4.6/5 (27 reviews) — Notificare is a cloud-based customer engagement software designed to help businesses communicate with customers via p...
25. [GoSquared](https://www.softwareadvice.ie/software/77916/gosquared) — 4.9/5 (27 reviews) — Award-winning software for subscription businesses to manage the full lifecycle of their customers. The platform offe...

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## Related Categories

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Customer Data Platforms](https://www.softwareadvice.ie/directory/4718/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software)

## Links

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Turn your customers into product experts and evangelists. \n\nCompanies who care about product adoption and customer success--like Tableau, DocuSign, Twilio, Procore, and Gong.io--use Skilljar.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/569d2924-f38e-4d2e-9a3e-042da498ac11.png","url":"https://www.softwareadvice.ie/software/358149/skilljar","@type":"ListItem"},{"name":"Mteja","position":2,"description":"Mteja is a cloud-based customer engagement platform that integrates multiple communication channels into one system. It serves businesses in industries such as human resources, agriculture, transport and logistics, non-profit organizations, fintech and edtech across Africa. Mteja enhances customer service operations through multichannel engagement.\n\nThe platform includes a web-based call center with IVR functionality, a team inbox for consolidating messages and customizable chatbots for automating customer interactions. It offers campaign management tools for sending bulk messages, a visual USSD application builder and a ticketing system for tracking customer issues. Businesses can engage with customers via calls, SMS, WhatsApp and USSD from a single interface.\n\nMteja allows organizations to build detailed customer profiles, providing insights into preferences, behaviors, and interaction history. It includes tools for measuring customer satisfaction, such as NPS, CSAT and sentiment analysis, to monitor experiences in real-time. These insights help businesses identify opportunities for personalized engagement strategies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8b264fc-f380-43ee-b569-a8ae22f965e7.png","url":"https://www.softwareadvice.ie/software/514162/Mteja","@type":"ListItem"},{"name":"Covideo","position":3,"description":"With Covideo, users can record, send, and track videos easily. It includes deep analytics that provides real-time results and instant insights. It helps staff members turn leads into conversions, condense their sales cycles, and close more deals. When users record from their smartphone or computer, they can share their videos via email, SMS text, social media, or your CRM. Plus, Covideo integrates with several third-party applications, including Salesforce, LinkedIn, Chrome, Office 365, Gmail, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f96866af-b66a-49be-b3ef-f56c71e3903f.jpeg","url":"https://www.softwareadvice.ie/software/376239/covideo","@type":"ListItem"},{"name":"Sendlane","position":4,"description":"Sendlane is a cloud-based email marketing solution for content creators, digital marketers, and e-commerce companies. Key features include email automation, performance tracking, real-time reporting and analytics as well as email retargeting.\n\n\nSendlane enables users to create personalized emails and send them to a targeted segment. The solution lets marketing managers create mailing lists based on audience demographics, purchase behavior, point of sale, location and more. Email retargeting allows businesses to activate and deploy workflows based on the user's interaction with the website.\n\n\nSendlane’s event tracking capability collects audience information, tracks clicks and analyzes revenue generated through every email. The solution also provides a dashboard to view details like user history and activity on the website.\n\n\nSendlane offers third-party integration with Shopify, Privy, Woocommerce and more. Services are offered on a monthly subscription basis and support is provided via email, live chat and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/257deafe-1bf0-4a3e-bdae-768304e17a4b.png","url":"https://www.softwareadvice.ie/software/71811/sendlane","@type":"ListItem"},{"name":"Totango","position":5,"description":"Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer success, adoption, retention and expansion by managing all post-sales activities. It increases the conversion rate by collecting customer information, monitors data for meaningful customer health changes and drives proactive engagement by customer success teams.\n\n\nTotango’s Spark helps users understand customers’ health scores, usage and status. It helps in the optimization of customer operations using scorecards and communication templates, and also by continuous tests of changing expectations of customers. Totango also offers Zoe, which works in three steps. It accesses the information, creates participation and takes action to benefit the customers.\n\n\nTotango’s solution partners include SAP, ServiceNow, Salesforce, Slack and Perkville. Its implementation partners include Deloitte, PwC and Satrix Solutions. Its integration partners include Dropbox, Segment and GoodData.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d7d2162-76f3-4042-b88a-f1d7dd6f1b2c.png","url":"https://www.softwareadvice.ie/software/240462/totango","@type":"ListItem"},{"name":"Medallia Experience Cloud","position":6,"description":"Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up organizational hierarchy and access rights to ensure the distribution of information and insights based on user roles and responsibilities.\n\n\nMedallia's customizable dashboard captures and analyses data from multiple channels including white-label email surveys, web intercepts and in-app feedback, facilitating customer lifecycle management. Managers and leaders can gain insights into employee experiences across all stages, from talent acquisition to training and offboarding. Additionally, users can evaluate products by conducting concept testing for features, services, installation and pricing, optimizing end-user engagement.\n\n\nMedallia comes with an application programming interface (API), which lets businesses modify the system and integrate it with several third-party applications. Pricing is available on request and support is extended via phone, email and other measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27f5ec68-c078-4e3d-b644-699cbbe8e804.png","url":"https://www.softwareadvice.ie/software/140518/medallia","@type":"ListItem"},{"name":"GoSite","position":7,"description":"GoSite is a business management platform that helps businesses manage appointment scheduling, payments processing, client communication processes. With GoSite, users can track client conversations, list businesses in 70+ directories, and get paid quicker.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80ef98d4-436f-48b4-acf8-dfe8a6da106f.png","url":"https://www.softwareadvice.ie/software/249278/gosite","@type":"ListItem"},{"name":"LiveVox","position":8,"description":"LiveVox (Nasdaq: LVOX) is a powerful, next generation contact center platform that powers more than 14 billion interactions a year. They seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. At the foundation of it all is their embedded CRM - one central hub for all of customer data and interaction history which enables agents to facilitate personalized two-way conversations through a single agent desktop. Customer account information and full interaction history are presented in one view, enabling seamless customer messaging from one channel to another. And, with their pre-integrated practical AI capabilities, it's simple to offer 24/7 automated customer support across channels. LiveVox’s platform allows companies to augment live agents plus generate powerful analytics through their WFO suite enabling a dynamic 360-degree view of everything happening inside your contact center helping to improve both performance and compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ab96803-e362-4eac-bc11-f147a640e6fe.png","url":"https://www.softwareadvice.ie/software/142846/livevox","@type":"ListItem"},{"name":"Bazaarvoice","position":9,"description":"Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, trustworthy companion your shoppers are looking for. Enter Bazaarvoice. We help you get shoppers what they need at every stage of the journey.\n\nBazaarvoice’s comprehensive UGC platform ties together your e-commerce site, your social accounts, your retail channel, and the industry’s best content acquisition services.\n\nNo more sampling with one vendor but that content can’t get to retail. No more ratings and review software but no great way to get content flowing. No detached social media strategy program that doesn’t benefit your e-commerce site. \n\nWith Bazaarvoice, you’ve got a single place where you can acquire the content you need and get it across the full customer journey. And get your own internal teams working together to sell more, faster.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4400803d-496c-4c30-8b98-9ba1120ef457.jpeg","url":"https://www.softwareadvice.ie/software/367305/bazaarvoice-connections","@type":"ListItem"},{"name":"WebEngage","position":10,"description":"WebEngage is a full-stack Customer Data Platform (CDP) and Marketing Automation Suite that simplifies and amplifies user engagement and retention for consumer tech enterprises and SMBs. The platform enables brands to drive incremental revenue from both customers and anonymous users through highly contextual, hyper-personalised campaigns across 10+ communication channels.\n\nWith WebEngage, product and marketing teams can design intuitive user lifecycle journeys and deliver timely, data-driven omnichannel engagement. The suite also provides comprehensive analytics & reporting to measure growth, campaign performance, and user behaviour effectively.\n\nTrusted by thousands of global brands across industries including E-commerce, Travel, Retail, Media & Entertainment, Gaming, BFSI & Fintech, and Healthcare, WebEngage powers personalized engagement strategies that unlock higher retention and sustainable growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f35b844-15a7-48ce-99a0-dee50b2b33f3.png","url":"https://www.softwareadvice.ie/software/161494/webengage","@type":"ListItem"},{"name":"WeBee","position":11,"description":"WeBee provides innovative mobile guest experience solutions for hotels so that hotel guests can fulfill any of their needs (check-in/out, payments, reservations, keyless room entry all requests) conveniently from their mobile phones. The solution increases hotel revenues and scores on reputation sites and has an impact on sustainability because of the lower consumption of paper, magnetic cards, and water.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/181fc5a4-e78e-4fe5-b442-3a60b96ec488.jpeg","url":"https://www.softwareadvice.ie/software/269018/webee","@type":"ListItem"},{"name":"SalesScreen","position":12,"description":"SalesScreen is a cloud-based sales performance management solution that helps businesses of all sizes improve employee focus, motivation and productivity. The platform comes with a recognition module, which enables managers to reward and recognize employees through custom announcements, events scheduling and badges.\n\n\nSalesScreen includes customizable dashboards, which allows organizations to get real-time insights into data, set goals, analyze results and predict outcomes. The solution offers a host of features such as gamification, a centralized database, peer-to-peer recognition, milestone tracking, data visualization and more. Additionally, it includes a leaderboard, which highlights top performers, show achievements and allows managers to create personalized webshops for rewarding employees.\n\n\nSalesScreen lets employees post comments on peer achievements. Furthermore, it integrates with various third-party applications such as Salesforce, HubSpot, Pipedrive, SugarCRM, Podio, Zoho CRM and more. Pricing is available on request and support is extended via email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0add1858-ef4a-4f18-b8b0-ef574d7f1609.png","url":"https://www.softwareadvice.ie/software/92029/salesscreen","@type":"ListItem"},{"name":"Acobot","position":13,"description":"Acobot is a cloud-based conversational AI platform that offers intelligent chatbots for e-commerce and online retailers to help boost online sales. In addition to AI, Acobot offers e-commerce capabilities to help grow and power online stores by increasing product views and checkouts, reducing cart abandonment, and improving engagement during critical stages in the buyer experience. Main features include a virtual shop assistant with upselling and cross-selling capabilities, lead capture,\n\n\nWith Acobot, businesses can improve online sales by using Acobot's intelligent bot, Aco, to gently nudge customers throughout the shopping experience. Aco is simple to set up with any online store and is ready within a matter of minutes. Acobot allows users to customize the appearance of the chat widget along with any tasks. Aco can promote items, increase checkouts and reduce cart abandonment by reminding customers about sales prices, offering discounts when necessary, and up-selling/cross-selling items to increase the quality of the buyer experience.\n\n\nAcobot offers a group of dedicated specialists to help implement and ensure the success of Aco.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/620788a1-fabc-4399-ae2e-f4ee72f1dde0.png","url":"https://www.softwareadvice.ie/software/124165/acobot","@type":"ListItem"},{"name":"elevio","position":14,"description":"Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers built in content management tools, and users can also import existing knowledge base content.\n\n\nThe software uses machine learning to suggest new keywords and topics that could be included in the knowledge base. Users can collaborate with colleagues, share content workflows and drafts, and then publish completed content.\n\n\nElevio monitors how customers are engaging with the knowledge base, provides review usage statistics and reports, and enables users to leverage customer queries and feedback to identify areas of improvement. The application provides an \"advisor\" tool that alerts users when content is out of date and suggests how the content could be updated. Elevio integrates with Zendesk, Salesforce Desk, Freshdesk, and Slack.\n\n\nPricing is per month. Support is provided through an online knowledge base, video tutorials and via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee8f7cc0-0567-4a61-b4ec-f0e70f68d4b4.png","url":"https://www.softwareadvice.ie/software/43908/elevio","@type":"ListItem"},{"name":"Serviceform","position":15,"description":"Serviceform is a website conversion and customer communication platform designed to help businesses turn website visitors into leads and customers through real-time conversations and automation. It brings together AI-powered agents, chatbots, live chat, forms, and a unified inbox into a single system that supports both sales and customer support teams.\n\nAt the core of Serviceform is its conversational approach. Instead of relying only on static forms or delayed responses, Serviceform enables businesses to engage visitors at the right moment while they browse a website. AI Agents and chatbots can answer common questions, guide visitors to relevant content or products, and collect contact information automatically. When needed, conversations can be transferred to human agents through live chat, ensuring visitors always receive timely and relevant support.\n\nServiceform supports a wide range of use cases across the customer journey. Sales teams can qualify leads, book meetings, and follow up with prospects, while support teams can handle frequently asked questions and reduce repetitive workload. Forms can be used independently or as part of conversations to capture detailed information without disrupting the user experience.\n\nThe platform is designed to be easy to implement and manage. Businesses can customize conversation flows, messages, and forms without technical expertise. A centralized inbox allows teams to manage conversations from the website and other supported channels in one place, helping improve response times and collaboration. Built-in analytics provide visibility into visitor behavior, conversation performance, and lead generation results.\n\nServiceform is used by small and mid-sized businesses across industries such as ecommerce, real estate, automotive, and education. Ecommerce businesses use Serviceform to assist shoppers during product discovery and checkout, while real estate and automotive teams use it to qualify inquiries and respond faster to leads. Educational organizations use Serviceform to guide prospective students and manage inquiries more efficiently.\n\nBy combining automation with human support, Serviceform helps businesses improve conversion rates, reduce missed opportunities, and deliver more consistent website experiences. It is well suited for teams looking to modernize website communication, streamline customer interactions, and scale engagement without adding manual workload.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c8a062fe-77b9-4ea5-b56b-d0e1bd215354.png","url":"https://www.softwareadvice.ie/software/359342/serviceform","@type":"ListItem"},{"name":"Community SMS Marketing Platform","position":16,"description":"Community is a trusted SMS marketing channel that connects businesses with their audience through text messaging.\n\nTexting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Your audience is looking for a connection with humans, not bots. Community is focused on privacy and values trust, for you and your audience.\n\nAnything you can send in a text message you can send through Community. It lets you share photos, videos, audio notes, gifs, emojis, links, and text. The features allow you to segment the audience by age, location, interest, and other criteria.\n\nAvoid the algorithms of social media and spam in your email inbox. See why thousands of entrepreneurs, small businesses, and brands use Community to text with their audience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/802b5bdd-b686-4c26-9e99-10062c0ad201.png","url":"https://www.softwareadvice.ie/software/201430/community","@type":"ListItem"},{"name":"Growave","position":17,"description":"Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for 1 low fee. It lets you boost on-site conversion and grow your brand. Improved admin UX & UI and compatibility with Online Store 2.0 make it easy to set up. Multi-language for cross-border selling and 24/7 live support. Power your store with essential tools to boost repeat sales, CLV & retention.\n\n- Increase repeat purchases and retention with loyalty program, VIP tiers, rewards\n\n- Acquire more customers organically through referral program and save on ad spend\n\n- Implement wishlists and trigger emails to boost sales: on sale, back in stock\n\n- Collect photo & product reviews on autopilot. Reviews on Google search results\n\n- Showcase Instagram photos & UGC to build social proof and drive conversions","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4302fd4-6e50-434a-b8b3-af9ce72da6d9.png","url":"https://www.softwareadvice.ie/software/285464/socialshopwave","@type":"ListItem"},{"name":"Leadoo","position":18,"description":"Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a personalized user-experience to your visitors. The platform enables organizations to store information about visitors’ interests, accessed pages, online interaction, and click history in unique user profiles for future reference.\n\nLeadoo allows businesses to design and deploy a variety of bots such as InpageBot for lead generation, online sales, customer support, job interviews or event registrations, ChatBot for live customer interaction, VisualBot for conducting, polls, surveys, or voting, and CallbackBot to capture customer information. Features include advertising management, custom domains, API access, interactive dashboard, lead nurturing, and more. The solution also includes messaging functionality, which lets marketers engage with prospects via live chat and messaging applications, and handle communications across WhatsApp, Facebook Messenger or websites via a centralized portal.\n\nLeadoo provides insights into visitors' behavior and interests, competitors, and online interactions via graphs and analytics, enabling managers to identify customer needs and optimize conversation flows. It also supports integrations with various third-party applications such as Salesforce, HubSpot, Shopify, Marketo, and Mailchimp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27f345a9-6125-4bfb-a078-7216abfcb538.png","url":"https://www.softwareadvice.ie/software/107403/leadoo","@type":"ListItem"},{"name":"Planhat","position":19,"description":"Planhat is a customer success solution that helps businesses use configurable workflows to streamline the entire customer management lifecycle, from onboarding to reviews and renewals. The task management functionality enables employees to automatically generate tasks for events and activities with details, such as description, checklist, custom tags and due dates.\n\n\nPlanhat's health score module allows staff members to analyze data across product lines, customer segments and lifecycle phases to identify risks and opportunities. Team members can centralize communication processes, assign emails, add comments and filter customer interactions, among other operations using the internal inbox. Additionally, it provides a separate customer portal, which enables professionals to collaborate and share success plans, usage reports and custom playbooks.\n\n\nPlanhat comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions, including Zapier, Zendesk, Jira and Slack. It is available on monthly subscriptions and support is extended via documentation, live chat and FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3232b22-4e80-4c47-8d18-baac27684e63.png","url":"https://www.softwareadvice.ie/software/108855/planhat","@type":"ListItem"},{"name":"Vepaar","position":20,"description":"Vepaar is an all-in-one solution designed for online businesses. With a range of features and functionalities, Vepaar aims to provide a comprehensive solution for businesses looking to enhance their online presence. Whether businesses need assistance with marketing, sales, or customer management, Vepaar offers a suite of products, including CRM, Store, Polls, and Link Generator, to help streamline operations and drive success. This solution can also integrate with WhatsApp, Hubspot, and a list of payment gateways.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fde4876d-6389-4dd3-a997-45ee799a4e23.jpeg","url":"https://www.softwareadvice.ie/software/241417/vepaar","@type":"ListItem"},{"name":"iVision Mobile","position":21,"description":"iVision Mobile provides businesses with industry-leading mobile communications software. Combining cutting-edge technology and superior customer support, iVision Mobile helps businesses execute effective mobile marketing and efficient business related communication with their customers. Our solutions encompass short codes, long codes, text enabled toll-free numbers, and adding texting to your existing business lines.\n\niVision provides clients with hands-on white glove support. Our dedicated team members are here to assist you in all aspects of executing your mobile strategy including: understanding the marketplace, learning the software, executing your mobile strategy, and analyzing the results.\n\nWith iVision, you gain access to a team of experts with 15+ years of mobile experience that will help you achieve your objectives. We will work closely with you and your team to design a powerful mobile experience, structure an effective long-term strategy, and support you with using our powerful mobile platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/111e8432-397a-408c-9964-b96259fb01ed.png","url":"https://www.softwareadvice.ie/software/347008/ivision-mobile","@type":"ListItem"},{"name":"Nudgify","position":22,"description":"Nudgify is a tool that displays social proof notifications and FOMO marketing messages, which users can integrate with e-commerce platforms. When added as a plugin or a native integration, it addresses the needs of various types of website owners, including bloggers, travel agents, retail shops and SaaS providers.\n\nThe platform also works with Shopify, Wix, BigCommerce and WooCommerce stores. In up to 30 different languages, it converts business data into social proof and displays it as nudges or notifications on every web page to increase conversions. Nudgify allows users to display customer testimonials from Google and TrustPilot on their websites.\n\nNudgify can update and share statistics in real-time, such as recent sales, sign-up pop-ups and active visitor counts. FOMO alerts can be set up to notify users of low stock, free delivery, 1-click discounts and other time-limited offers. It utilizes custom nudges and built-in algorithms for adapting to trends and market changes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c91dbdc3-84c1-4983-827c-2c2e82db811c.png","url":"https://www.softwareadvice.ie/software/230461/nudgify","@type":"ListItem"},{"name":"Helpwise","position":23,"description":"Helpwise is a communication management tool that allows customer-facing teams to create shared inboxes for different channels like Email, Live Chat, SMS, Whatsapp, Facebook, Twitter and much more!\n\nSales & Support reps can use Helpwise to collaborate on customer conversations and improve their workflow but running automation rules. \n\nHelpwise also has features like reports & analytics that allow managers to see the performance of their team members and accordingly set KPIs for them and also see communication volume trends.\n\nHelpwise allows customer-facing teams to own the whole customer communication experience by providing features like Forms, CSAT, Help Centers & more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b51a86ce-8281-4641-8812-ab428516fd8d.png","url":"https://www.softwareadvice.ie/software/348193/helpwise","@type":"ListItem"},{"name":"Notificare","position":24,"description":"Notificare is a cloud-based customer engagement software designed to help businesses communicate with customers via personalized messages. The platform enables organizations to connect with the target audience via mobile, web, email and other channels. \n\nNotificare enables brands to engage with their audience, gain insights into customer behavior, and increase conversions. Users can engage with the customers via app/web push, email, SMS, and mobile wallet. Other features include location-based marketing, in-app monetization, marketing campaigns management, integration with third-party applications, and more. \n\nPricing includes monthly subscriptions and support is provided via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/49fc2a7d-9591-424f-8669-466d1f3cf3ee.png","url":"https://www.softwareadvice.ie/software/192826/notificare","@type":"ListItem"},{"name":"GoSquared","position":25,"description":"Award-winning software for subscription businesses to manage the full lifecycle of their customers. \n\nThe platform offers advanced analytics and multi-channel messaging to better understand, segment and engage with customers. \n\nIt offers intuitive real-time web analytic dashboards to better understand web traffic for customer acquisition.\n\nGoSquared also provides intelligent live chat software to capture more of that traffic to sign-ups. \n\nPricing is based on a monthly subscription and support is extended via live chat, email, phone and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff9d6c19-7545-47dc-9c64-1a42807a2a69.png","url":"https://www.softwareadvice.ie/software/77916/gosquared","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/directory/508/customer-engagement/software?page=8#itemlist","numberOfItems":25}
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