---
description: Discover the best AI Agents for Customer Support in Ireland. Compare top AI Agents for Customer Support tools with customer reviews, pricing and free demos.
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title: Best AI Agents for Customer Support in Ireland - 2026 Reviews, Pricing & Demos
---

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# AI Agents for Customer Support

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## Products

1. [Freshdesk](https://www.softwareadvice.ie/software/110247/freshdesk) — 4.5/5 (3470 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
2. [Zoho Desk](https://www.softwareadvice.ie/software/393877/zoho-desk) — 4.5/5 (2214 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
3. [Talkdesk](https://www.softwareadvice.ie/software/20039/talkdesk) — 4.5/5 (733 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
4. [Aircall](https://www.softwareadvice.ie/software/77031/aircall) — 4.2/5 (465 reviews) — Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and ...
5. [Front](https://www.softwareadvice.ie/software/44733/front) — 4.5/5 (288 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
6. [JustCall](https://www.softwareadvice.ie/software/75453/justcall) — 4.1/5 (225 reviews) — JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helpe...
7. [HubSpot Service Hub](https://www.softwareadvice.ie/software/87104/hubspot-service-hub) — 4.4/5 (191 reviews) — Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, reques...
8. [Shelf](https://www.softwareadvice.ie/software/435224/shelf) — 4.8/5 (106 reviews) — Shelf is a cloud-based platform that helps modern businesses thrive with on-demand answers to the questions that bloc...
9. [8x8 Contact Center](https://www.softwareadvice.ie/software/391471/8x8-contact-center) — 4.3/5 (47 reviews) — 8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration,...
10. [Fin](https://www.softwareadvice.ie/software/530033/Fin) — 4.6/5 (18 reviews) — Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can ha...
11. [REVE Chat](https://www.softwareadvice.ie/software/32021/reve-chat) — 4.2/5 (16 reviews) — The whole purpose of REVE Chat is to increase customer engagement and help businesses get more leads. You can use it ...
12. [Intelswift](https://www.softwareadvice.ie/software/525135/Intelswift) — 4.8/5 (16 reviews) — Intelswift is an AI-powered customer service platform built for support teams who want to move faster without losing ...
13. [mIAgenda](https://www.softwareadvice.ie/software/555349/mIAgenda) — 5.0/5 (3 reviews) — mIAgenda is an artificial intelligence platform designed to streamline patient communication and appointment scheduli...
14. [AskYura](https://www.softwareadvice.ie/software/533358/Yura) — 5.0/5 (2 reviews) — AskYura is a conversational AI platform built to transform everyday conversations into real business actions. It is t...
15. [Assembled AI](https://www.softwareadvice.ie/software/525418/Assembled-Assist) — 1.0/5 (1 reviews) — Assembled AI is a support platform designed to automate case resolution and assist agents in crafting responses using...
16. [Azeon](https://www.softwareadvice.ie/software/541991/Azeon) — 5.0/5 (1 reviews) — Azeon is an advanced Agentic AI platform built to transform customer support operations across voice, chat, and email...
17. [MySampark](https://www.softwareadvice.ie/software/554687/MySampark) — 5.0/5 (1 reviews) — MySampark is an AI-powered social media automation platform designed to manage interactions on Instagram and Facebook...
18. [Dentomation](https://www.softwareadvice.ie/software/556781/Dentomation) — 5.0/5 (1 reviews) — Dentomation is an AI-powered dental practice management software designed for dental practices in the United Kingdom....
19. [bKlug](https://www.softwareadvice.ie/software/556904/bKlug) — 5.0/5 (1 reviews) — If your customers already message you on WhatsApp to ask about products, sizes, stock, or where their order is, bKlug...
20. [Nutaan](https://www.softwareadvice.ie/software/558507/Nutaan) — 5.0/5 (1 reviews) — Nutaan is an AI-powered calling and conversational automation platform that enables businesses to engage customers th...
21. [Tinylawn](https://www.softwareadvice.ie/software/522977/Tinylawn) (0 reviews) — Tinylawn is an AI receptionist and lead-capture platform built for lawn care, landscaping, pest control, and other ou...
22. [Angel X](https://www.softwareadvice.ie/software/532346/Angel-X) (0 reviews) — Angel X is an AI platform that transforms websites into interactive, human-like voice and chat agents. Designed to en...
23. [AskBigBot](https://www.softwareadvice.ie/software/537338/AskBigBot) (0 reviews) — AskBigBot is an AI platform designed to help organizations create private AI assistants using internal documents, PDF...
24. [Ayudo](https://www.softwareadvice.ie/software/531038/Ayudo) (0 reviews) — Ayudo is an AI-powered customer support platform designed to automate support queries, resolutions, and follow-ups ac...
25. [Aisa-X](https://www.softwareadvice.ie/software/538830/Aisa-X) (0 reviews) — Aisa-X is an advanced conversational AI platform designed to help businesses automate customer interactions, improve ...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [Agentic AI](https://www.softwareadvice.ie/directory/5076/agentic-ai/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
- [AI Agent Builder](https://www.softwareadvice.ie/directory/5075/ai-agent-builder/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/5207/ai-agents-for-customer-support/software> |
| en | <https://www.softwareadvice.com/category/5207-ai-agents-for-customer-support/> |
| en-AU | <https://www.softwareadvice.com.au/directory/5207/ai-agents-for-customer-support/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/5207/ai-agents-for-customer-support/software> |
| en-IE | <https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software> |
| fr | <https://www.softwareadvice.fr/directory/5207/ai-agents-for-customer-support/software> |

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Freshdesk enables businesses to monitor customer conversations across email, phone, chat, social media and instant messaging, improve agent productivity with smart automations, deliver self-service experiences with AI-chatbots and branded help centers and monitor key performance metrics with powerful analytics. \n\nAdditionally, the platform offers powerful analytics and reporting capabilities, allowing businesses to gain valuable insights and make data-driven decisions to optimize their customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.softwareadvice.ie/software/110247/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":2,"description":"Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. 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When a call is missed, Talkdesk sends an email containing call data, a voicemail recording and a transcription. Managers and agents are also able to make data-driven decisions with call monitoring, call recording, and real-time and historical reporting.\n\n\nThe system integrates with several different programs including InfusionSoft, Salesforce, Desk.com, Zendesk and Shopify. Price is per rep per month. Support is offered via knowledge base, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72ec2bfb-5f9c-4760-a4db-4091d12e1d3f.png","url":"https://www.softwareadvice.ie/software/20039/talkdesk","@type":"ListItem"},{"name":"Aircall","position":4,"description":"Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and sales engagement operations. Designed for offices and teams in remote areas, it enables users to integrate the software with client relationship management (CRM) and helpdesk systems and manage calls directly from it. \n\nFeatures of Aircall include voicemail, queueing, recording, shared call inbox, contact management, assign, tag and add comments. It allows businesses to form employee groups based on location, responsibilities, skill set and other attributes and create business strategies to facilitate team performance. Additionally, it provides phone numbers, which can be used to make calls from anywhere and get live feeds on processes. Aircall integrates with various third-party applications such as Salesforce, Hubspot, Zendesk, Pipedrive and Slack. Pricing is available on monthly subscriptions and support is provided via email, phone and chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.softwareadvice.ie/software/77031/aircall","@type":"ListItem"},{"name":"Front","position":5,"description":"Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. \n\nWith Front, teams can centralize messages across channels, route them to the right person and unlock visibility and insights across all of their customer operations. Additionally, it drives operational efficiency that prevents churn, improves retention and propels customer growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.softwareadvice.ie/software/44733/front","@type":"ListItem"},{"name":"JustCall","position":6,"description":"JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helped businesses connect, close, and support customers across voice, SMS, email, and WhatsApp.\n\nWith AI Voice Agents that handle calls 24/7, automatic call scoring, rep coaching, and workflow automation — all in one platform with 100+ CRM integrations — JustCall takes the manual work off your team's plate. Reps get more time selling. Managers get full visibility. Customers get faster, smarter support even after hours.\n\nWhether you're looking to book more meetings, reduce churn, or stop missing inbound leads, JustCall gives your team everything it needs to move faster and perform better.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.softwareadvice.ie/software/75453/justcall","@type":"ListItem"},{"name":"HubSpot Service Hub","position":7,"description":"Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules and more. Key features include reporting, lead generation, marketing automation and conversion analytics.\n\nService Hub comes with a customer relationship management module, which allows enterprises to organize customers’ details and track the progress of interactions and sales pipelines across all social media platforms, by getting real-time notifications on log activities. Its team email tool lets users link shared mail address to a collaborative inbox and centralize conversations, improving transparency across teams. Additionally, its help desk and ticketing module helps users record and resolve customer issues and demands, by monitoring clients’ history, agents’ response time and feedback.\n\nService Hub facilitates integration with a various third-party solution such as SurveyMonkey, Eventbrite, Wistia, Zendesk and more. Pricing is available on monthly subscriptions and support is extended via phone, live chat and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.softwareadvice.ie/software/87104/hubspot-service-hub","@type":"ListItem"},{"name":"Shelf","position":8,"description":"Shelf is a cloud-based platform that helps modern businesses thrive with on-demand answers to the questions that block customer and employee success.\n\nShelf’s proprietary MerlinAI listens for questions and instantly suggests the best answers in search, chat, IVR and forms. Results return helpful snippets that lets users dig deeper on-demand–not long articles that waste precious time. Additionally, the platform identifies gaps between questions and answers so businesses can see how well the content in your knowledge base meets customer needs.\n\nWith Shelf, users can automate the entire knowledge lifecycle including content creation, review and approvals, announcements, ratings and comments. It saves knowledge admins valuable time and makes it easy to improve the knowledge base, so it is clean and up to date. Shelf’s Agent Assist component enables every agent to deliver enhanced customer experience. Additionally, it allows Integration into the tools that agents use every day and answers directly to agent desktop so they can respond to customers.\n\nIt allows businesses to deflect low-effort inquiries via fully branded self-service portal, chatbots and AI-enabled answers in forms. With Shelf, users can provide reliable, 24/7 customer service and scale support volume while saving costs. The knowledge platform provides pre-built integrations, SDKs and APIs that integrate with various enterprise applications. Additionally, Shelf eliminates knowledge silos and saves time and money by creating simpler infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03487fc8-e047-4c5b-9eea-766ead00c213.png","url":"https://www.softwareadvice.ie/software/435224/shelf","@type":"ListItem"},{"name":"8x8 Contact Center","position":9,"description":"8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center makes it easy for businesses to connect and collaborate with individuals working inside and outside of the organization.\n8x8 Contact Center keeps you connected to your customers from anywhere, at any time. Making changes is easy. And with an industry-first, financially backed 99.999% SLA across contact center and business communications, your contact center will continue to operate without interruption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a27fc768-64f1-48a3-8493-f965ae5a81aa.png","url":"https://www.softwareadvice.ie/software/391471/8x8-contact-center","@type":"ListItem"},{"name":"Fin","position":10,"description":"Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer. \n\nKey benefits of Fin AI Agent:\n\n- Automates complex tasks such as refunds, transaction disputes, and technical troubleshooting.\n- Easy to configure with a no-code experience that anyone on your team can manage.\n- Works with any helpdesk, including Salesforce, HubSpot, and Freshdesk – no migration required.\n- Affordable at scale with pricing starting at just $0.99 per outcome.\n- Provides complete visibility and control through tools to analyze, train, test, and deploy Fin across all channels.\n- Engages buyers as they explore your site, providing instant, relevant answers when intent is highest.\n- Moves prospects closer to a decision, answering questions about pricing and features, addressing objections, and matching solutions to their needs.\n- Closes opportunities by guiding qualified buyers to the right next step – booking meetings, starting trials, or handing off to sales with full context.\n\n\nHow it works:\nFin combines generative AI with deterministic rules to act just like your best human agents. You can give Fin detailed, step-by-step instructions, and it will follow them with speed and reliability – reducing time to resolution and improving customer satisfaction.\n\nUnder the hood, Fin is powered by Fin APEX 1.0, the highest-performing, fastest model for customer service. Every layer is optimized for accuracy, speed, and reliability, so Fin can handle high volumes and complex queries with confidence.\n\nProof of performance:\n- Fin resolves 67% of customer queries on average, with rates as high as 93% for some teams.\n- Trusted by 6,000+ customer service teams, including the world’s leading AI companies like Anthropic.\n- In independent tests, Fin consistently outperformed competitors, delivering higher resolution rates than Forethought, Decagon, and others.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/975bf4a5-19a6-4c38-bb6d-cfe351cb8d43.png","url":"https://www.softwareadvice.ie/software/530033/Fin","@type":"ListItem"},{"name":"REVE Chat","position":11,"description":"The whole purpose of REVE Chat is to increase customer engagement and help businesses get more leads. You can use it on Facebook Messenger, for both lead generation and customer support. \n\nIt comes with Live Chat, Chatbot, Video Chat, Screen Sharing, and Multi-channel features that allow the customer to get support in real-time. It enhances customer experience and makes it more convenient for the customers to interact with a brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/423a2442-ffcf-4dbc-9014-3fbd191d0fb6.png","url":"https://www.softwareadvice.ie/software/32021/reve-chat","@type":"ListItem"},{"name":"Intelswift","position":12,"description":"Intelswift is an AI-powered customer service platform built for support teams who want to move faster without losing the personal touch. It brings every channel, AI automation, and your human team into one place, so no conversation ever falls through the cracks.\n\nWho it's for\nIntelswift is designed for small and mid-sized businesses that are scaling customer support and need more capacity without hiring a large team. It works well for companies managing high message volume across chat, voice, email, and social media, and for support leaders who want clear visibility into how their team and their AI are performing.\n\nHow it works\nEvery message from WhatsApp, Instagram, Telegram, Facebook Messenger, live chat, email, and phone lands in one shared inbox, visible to both AI agents and human agents at the same time. AI Agents read incoming messages instantly, respond using your brand voice and knowledge base, and route conversations to the right team when specialized help is needed. Behind each conversation, AI Actions do the real work: pulling accurate answers from your knowledge base, creating support tickets, transferring to a live agent, or closing the case automatically once it's resolved.\n\nWhen a human agent does step in, Intelswift's Copilot works alongside them to speed things up  suggesting instant replies, translating conversations in real time, summarizing long threads, and surfacing relevant help articles without the agent needing to search for them.\n\nBuilt-in integrations\nIntelswift connects to the tools businesses already run, including Shopify, Salesforce, Stripe, Atlassian Jira, ClickUp, SAP, and Calendly, so AI agents can take real action  not just answer questions. Teams that need something more specific can also build custom integrations to connect Intelswift to internal tools or private databases.\n\nSupport and visibility\nEvery interaction generates data your team can act on. Intelswift's reporting tools track agent performance, response times, and customer satisfaction, alongside AI efficiency metrics showing how many conversations were resolved automatically and where the AI needed help. This makes it easy to spot gaps, retrain AI agents with fresh content, and keep improving over time.\n\nWhy teams choose Intelswift\nCompanies use Intelswift to automate up to 70% of routine customer inquiries, while giving human agents the context and tools to resolve complex issues faster. The result is faster response times, more consistent support, and a better experience for both customers and the team handling their requests.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/97836c9a-6f4d-4e19-8edc-a16ccc128369.jpeg","url":"https://www.softwareadvice.ie/software/525135/Intelswift","@type":"ListItem"},{"name":"mIAgenda","position":13,"description":"mIAgenda is an artificial intelligence platform designed to streamline patient communication and appointment scheduling for clinics and medical centers. It manages patient inquiries through channels such as WhatsApp and Instagram, qualifies leads, schedules appointments, and organizes interactions within a clinical CRM system. It is used by dental clinics, aesthetic centers, hair restoration facilities, dermatology practices, and private medical centers that handle patient inquiries through digital platforms.\n\nThe platform combines conversational AI with automated scheduling and management tools. It responds to patient messages in natural, medically appropriate language at all hours, identifying treatment needs, budget considerations, and urgency levels before scheduling appointments. When human intervention is needed, the system escalates cases to clinic staff while maintaining a complete conversation history for continuity. The CRM component tracks patient interactions from initial contact to payment, reducing the risk of data loss from scattered communications.\n\nThe platform includes analytics and reporting tools to monitor conversion rates and campaign performance. It supports multiple communication channels and can adapt to the growth and specialization needs of clinics. Additional features, such as advanced workflow configurations, FAQ training, and custom reporting dashboards, can be added based on operational requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1cf1ac9e-cf95-4758-987a-e09cac93a07e.png","url":"https://www.softwareadvice.ie/software/555349/mIAgenda","@type":"ListItem"},{"name":"AskYura","position":14,"description":"AskYura is a conversational AI platform built to transform everyday conversations into real business actions. It is task-driven and execution-focused, designed to complete operational work directly from natural-language interactions. AskYura acts as a conversational AI layer on top of existing systems, including CRMs, helpdesks, eCommerce platforms, order databases and internal tools. \n\nAskYura understands the intent, retrieves the necessary data, applies business rules, runs approvals if needed and completes the task end-to-end. AskYura handles operational workflows such as automated refunds and exchanges, order and shipping status checks, inventory availability, appointment booking and rescheduling, lead qualification and internal ticket routing through AI-powered conversations. \n\nNo-code AI workflow builder removes the need for engineering support.Teams can write instructions such as: “When a user requests a refund for an eligible order, verify status, update inventory, issue the refund and notify the customer.” AskYura turns these instructions into executable, multi-step workflows. The platform supports use cases for ecommerce brands reducing manual support, SaaS companies automating onboarding and troubleshooting and hospitality businesses providing 24/7 reservation support. With integrations and closed-loop automations, AskYura enables service, cost management and scalable operations from a single conversational interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de168f07-dac2-49d0-9217-e727248474a6.png","url":"https://www.softwareadvice.ie/software/533358/Yura","@type":"ListItem"},{"name":"Assembled AI","position":15,"description":"Assembled AI is a support platform designed to automate case resolution and assist agents in crafting responses using generative AI. It serves businesses across industries such as eCommerce, financial services, and healthcare, helping teams scale customer support operations while maintaining interaction quality.\n\nThe platform includes AI agents that operate across channels such as email, voice, chat, SMS, and Slack within a unified system. These agents provide automated support around the clock, resolving tickets instantly, preventing SLA breaches, and reducing backlogs. The AI copilot feature enhances agent performance by offering integrated knowledge access, reply refinement tools, and ticket summarization for seamless handoffs.\n\nThe system enables workflow automation with customizable options, allowing businesses to create workflows using plain language descriptions. Brand consistency is supported through style guides and quality control measures that align AI interactions with company tone and values. Enterprise reporting monitors AI performance, agent productivity, and customer satisfaction. Assembled AI's knowledge management system adapts to product updates and policy changes, ensuring AI agents remain up-to-date without frequent retraining.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/990b721a-439e-4c45-9139-aed66b657acd.png","url":"https://www.softwareadvice.ie/software/525418/Assembled-Assist","@type":"ListItem"},{"name":"Azeon","position":16,"description":"Azeon is an advanced Agentic AI platform built to transform customer support operations across voice, chat, and email channels. Designed for modern enterprises, Azeon combines intelligent AI agents with contextual understanding, conversational memory, and workflow automation to deliver faster, smarter, and more human-like customer interactions.\n \nUnlike traditional support automation tools, Azeon does not just respond to queries. It understands customer intent, remembers previous interactions, accesses real-time enterprise data, and takes actions across systems to resolve conversations end-to-end. The platform functions as a scalable digital workforce that can handle high volumes of customer engagement while maintaining consistency, accuracy, and personalization at every touchpoint.\n \nAzeon integrates seamlessly with existing enterprise ecosystems without requiring migration or infrastructure changes. From resolving support tickets and automating routine operations to assisting agents with contextual insights, the platform helps businesses improve response quality, reduce operational load, and create always-available support experiences powered by AI-driven intelligence and memory.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04f02e5d-d590-4e28-a2fd-948845dc29ed.png","url":"https://www.softwareadvice.ie/software/541991/Azeon","@type":"ListItem"},{"name":"MySampark","position":17,"description":"MySampark is an AI-powered social media automation platform designed to manage interactions on Instagram and Facebook. It automates replies to comments, sends direct messages, and captures leads. The platform is used by businesses to manage social media presence, customer engagement, and partner outreach across various channels.\n\nThe platform includes an AI-powered reply system that can be trained on product details, pricing, and frequently asked questions to provide automated responses. A unified social media inbox consolidates conversations, comment threads, and AI-generated replies into a single dashboard. The campaign manager allows users to plan, create, schedule, and publish social media content with AI-generated captions and hashtags across platforms such as Instagram, Facebook, LinkedIn, YouTube, Pinterest, and X. Social media analytics track metrics such as reach, engagement, likes, comments, shares, and top-performing posts.\n\nThe platform includes a feature for partner and distributor marketing, enabling personalized promotional posts with retailer details and translation capabilities. It operates continuously to respond to inquiries outside business hours using keyword-triggered automation that detects terms such as price or details in comments.\n\nMySampark is built with Google Gemini AI technology and includes tools for managing multiple businesses and collaborating with team members in a shared workspace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c487431-1211-4179-849e-377a63aaf6c7.jpg","url":"https://www.softwareadvice.ie/software/554687/MySampark","@type":"ListItem"},{"name":"Dentomation","position":18,"description":"Dentomation is an AI-powered dental practice management software designed for dental practices in the United Kingdom. It supports single-site practices, multi-site groups, specialist clinics, and squat practices operating under NHS England and Wales contracts, as well as private and mixed-market providers. The software is used by practice owners, managers, associates, and locums to manage clinical operations, patient communications, compliance, and administrative workflows within a single system.\n\nThe platform includes AI-driven tools for tasks such as reception, clinical documentation, finance, compliance, and marketing. An AI receptionist named Isla manages appointment bookings, rescheduling, deposits, and missed calls in multiple languages. Clinical documentation is supported by Sage, which converts voice notes into SOAP format and links them to dental charts and treatment plans. Practice management features include patient records, calendar management, dental charting, treatment planning, and clinical notes. NHS-specific tools include FP17 and FP17O claims validation and submission, UDA tracking, referral management with NICE NG12 pathway support, and preparation tools for the April 2026 NHS contract reform. A compliance suite provides live monitoring and evidence collection for CQC requirements.\n\nThe software operates on UK-region cloud infrastructure with features such as dedicated cloud tenancy, real-time replication with auto-failover, and offline functionality through native applications for Android, iOS, Windows, and macOS. A unified inbox consolidates communication channels, including email, SMS, WhatsApp Business, Instagram, Messenger, phone, and letters, into a single timeline. Additional features include inventory management with AI-based procurement forecasting, a patient portal for online booking and payments, membership plan administration, and reputation management. The platform is certified for Cyber Essentials Plus, ISO 27001, PCI DSS, and UK GDPR compliance and meets DSPT standards for patient data handling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48826e95-2848-4b4b-8e88-1a47be25cf96.png","url":"https://www.softwareadvice.ie/software/556781/Dentomation","@type":"ListItem"},{"name":"bKlug","position":19,"description":"If your customers already message you on WhatsApp to ask about products, sizes, stock, or where their order is, bKlug turns those conversations into completed sales. It is an AI sales agent that runs your entire e-commerce funnel inside WhatsApp, so shoppers can search your catalog, compare options, get recommendations, add to a cart, and check out without ever leaving the chat.\n\n  bKlug is built for e-commerce and DTC brands, multi-brand retailers, franchises, and shopping malls, and it supports both B2C selling and B2B wholesale ordering. Whoever answers messages today, whether an owner wearing five hats, a small support team, or a marketing department acting as a router, gets that work handled automatically, at the pace customers actually shop: early morning, lunch, and late at night.\n\n  What sets bKlug apart from a standard chatbot is that there are no flows or decision trees to build. It is an agentic system that reasons over your live catalog and the instructions you give it, one conversation at a time. It connects to Shopify, VTEX, WooCommerce, Nuvemshop, Tray, Linx, and Wake, then mirrors your catalog into its own search infrastructure and keeps it in sync in under a minute. Because customer queries run on bKlug's infrastructure instead of your storefront, your site never takes a traffic surge from the bot.\n\nThe agent understands more than your product text. Every product photo is read at import, so shoppers can search by image or by describing what they want, such as \"a white blouse with a star print\", and still find it. They can ask for more angles of a product, complete payment on a screen that opens over the chat, track an order by sending a tracking number, and receive a follow-up if they leave something in the cart. Conversations never time out, so a shopper can start in the morning and finish at midnight with the same context and cart.\n\nYou stay in control through the Brand Portal, where you can watch live conversations, take one over from the agent, set the greeting and brand voice, decide when a chat routes to a human, and read funnel and demand metrics. Content moderation, data privacy, and brand protection are built in on a Microsoft Azure backbone.\n\nSetup takes about 5 minutes once your WhatsApp number and store are connected, with no setup fee and every feature included on every plan. bKlug is fully managed, so you do not need an internal AI or engineering team. It is multilingual, serves brands across LATAM, Europe, and the US, and is a Microsoft partner.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de7c84f1-a21d-40b4-a7b5-361b1c59419a.jpg","url":"https://www.softwareadvice.ie/software/556904/bKlug","@type":"ListItem"},{"name":"Nutaan","position":20,"description":"Nutaan is an AI-powered calling and conversational automation platform that enables businesses to engage customers through intelligent voice and chat interactions 24/7. Its advanced AI voice agents can handle inbound and outbound calls, answer customer inquiries, schedule appointments, qualify leads, conduct follow-ups, and automate routine conversations with natural, human-like interactions. Integrated with live chat widgets for websites, Nutaan provides seamless omnichannel customer engagement across voice and digital channels.\n\nDesigned for industries including healthcare, retail, hospitality, real estate, financial services, and e-commerce, Nutaan helps organizations reduce response times, capture more leads, improve customer satisfaction, and increase conversions while lowering operational costs. By automating customer communication at scale, Nutaan ensures businesses never miss an opportunity to connect, support, and grow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a896b9a-800c-4934-99dc-187294d4fa62.jpeg","url":"https://www.softwareadvice.ie/software/558507/Nutaan","@type":"ListItem"},{"name":"Tinylawn","position":21,"description":"Tinylawn is an AI receptionist and lead-capture platform built for lawn care, landscaping, pest control, and other outdoor service businesses. It helps solo operators and growing teams answer every call, capture more leads, and book more work without hiring additional office staff. The AI phone receptionist is available 24/7—including nights, weekends, and holidays—and can communicate naturally in English or Spanish.\n\nDuring each call, Tinylawn can answer business-specific questions about services, pricing, service areas, hours, and availability. It collects important lead details such as the customer’s name, address, requested service, timing, and job notes, then checks availability and books qualified appointments directly onto the business calendar. Tinylawn can also support rescheduling and cancellations, send confirmations, and notify the business by text or email when a new lead or appointment is created. Every conversation includes a recording, full transcript, and AI-generated summary, making it easy to review what happened and follow up with the right context.\n\nTinylawn goes beyond traditional call answering with AI-powered virtual site visits. For each property, it can retrieve lot size, square footage, parcel boundaries, property type, aerial imagery, route distance, and estimated drive time. Customers can submit property photos by text, and Tinylawn analyzes visible conditions such as grass type, tree coverage, slopes, weeds, and bare areas. These insights help service businesses qualify opportunities, prepare more accurate estimates, and reduce unnecessary site visits.\n\nBusinesses also receive a branded online booking page that can be shared through a website, social media, Google Business Profile, QR codes, printed materials, or text messages. Phone and online leads flow into one dashboard for easier tracking and follow-up.\n\nSetup takes only a few minutes: Tinylawn learns from the company website, provides a dedicated local phone number, and can work as a primary line or receive forwarded missed calls. Plans start at $49 per month, with options for growing and high-volume teams, plus custom enterprise pricing. Every plan includes the core answering, scheduling, property intelligence, bilingual support, booking, notification, and integration features. A 14-day free trial is available without a credit card, and spam, silent calls, and immediate hang-ups are not billed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/62c693df-3b1e-4ddd-b24c-868ef2ce3119.png","url":"https://www.softwareadvice.ie/software/522977/Tinylawn","@type":"ListItem"},{"name":"Angel X","position":22,"description":"Angel X is an AI platform that transforms websites into interactive, human-like voice and chat agents. Designed to engage, support, and sell, it helps businesses reduce bounce rates, capture more leads, and deliver personalized customer experiences without relying on outdated chatbots. By adding conversational intelligence directly to site, Angel X ensures visitors always feel heard and guided.\n\nGetting started with Angel X is quick and simple, embed a single script on your site and launch. The AI instantly begins handling FAQs, product questions, support issues, and sales inquiries with natural, empathetic responses. It integrates with website builders like WordPress, Shopify, and Wix, making setup accessible to any team. The platform is built to scale across industries including telecom, healthcare, retail, BFSI, EdTech, and real estate. With multilingual support, voice and chat capabilities, and integrations with CRMs and help desks, Angel X adapts to each organization’s workflows. Beyond answering questions, it provides advanced analytics, intent tracking, and actionable insights that help businesses understand customer needs while boosting conversions.\n\nFor startups and enterprises alike, Angel X offers plans that include detailed analytics, voice customization, and integrations. With enterprise-grade security, compliance with GDPR and SOC 2, and customizable branding options, it’s built for businesses that want to elevate their customer support while maintaining data privacy and trust.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffb85e04-f081-4a86-8733-61c94fd2d975.png","url":"https://www.softwareadvice.ie/software/532346/Angel-X","@type":"ListItem"},{"name":"AskBigBot","position":23,"description":"AskBigBot is an AI platform designed to help organizations create private AI assistants using internal documents, PDFs, websites and links. Teams can deploy the tool as a web chatbot or Slack bot, enabling employees to search and interact with company knowledge without exposing sensitive data to public AI tools. The platform supports end-to-end encryption, with all documents, embeddings and metadata stored in encrypted form.\n\nSecurity features include strict tenant isolation, role-based access control and private knowledge boundaries to ensure data protection and compliance. Administrators have access to a dashboard for usage monitoring and management. AskBigBot supports encrypted document and vector storage, allowing teams to train AI models using company-specific data while maintaining privacy.\n\nAskBigBot is suitable for internal knowledge management, HR policy access, secure document search, employee onboarding and training. The platform is cloud-based (SaaS) and integrates with web applications and Slack.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61bbc47-ef75-4642-b65f-5ebcbddc1c6b.png","url":"https://www.softwareadvice.ie/software/537338/AskBigBot","@type":"ListItem"},{"name":"Ayudo","position":24,"description":"Ayudo is an AI-powered customer support platform designed to automate support queries, resolutions, and follow-ups across various communication channels. It consolidates communications from sources such as WhatsApp, email, Slack, Discord, and phone calls into a unified conversation inbox. AI agents assist with routine queries and complex support workflows.\n\nThe platform includes knowledge integration capabilities, allowing organizations to train AI agents using data from sources such as URLs, PDFs, and Google Drive. Real-time analytics provide insights into customer conversations and agent performance, helping identify knowledge gaps and improve self-service options. Enterprise security features include SSO authentication, SCIM provisioning, audit logs, and custom role permissions to ensure data protection and compliance.\n\nAyudo's workflow automation system enables teams to deploy AI-powered workflows without requiring changes to their existing technology setup.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51291292-6658-4763-93a0-0de005d9c9a7.jpeg","url":"https://www.softwareadvice.ie/software/531038/Ayudo","@type":"ListItem"},{"name":"Aisa-X","position":25,"description":"Aisa-X is an advanced conversational AI platform designed to help businesses automate customer interactions, improve engagement, and streamline communication across digital and voice channels. The platform enables organizations to deploy intelligent AI chat agents and voice agents that can handle customer inquiries, capture leads, schedule appointments, and automate workflows in real time.\n\nWith Aisa-X, businesses can build and deploy AI-powered assistants that interact with customers through websites, messaging platforms, and phone systems. These agents use natural language processing and machine learning to understand user intent, provide accurate responses, and guide customers through various processes such as product inquiries, service requests, or booking appointments.\n\nThe platform is designed to support multiple industries including healthcare, real estate, insurance, e-commerce, and customer support services. Organizations can configure AI agents to answer frequently asked questions, qualify leads, manage event RSVPs, and provide instant support without human intervention. This helps businesses reduce response time, increase operational efficiency, and improve overall customer satisfaction.\n\nAisa-X also supports voice automation capabilities that allow businesses to deploy AI voice agents for automated calling, reminders, confirmations, and customer engagement campaigns. These voice agents can conduct natural conversations and handle high volumes of calls simultaneously.\n\nThe platform includes a centralized dashboard that allows users to monitor agent performance, manage conversations, track call activity, and analyze engagement metrics. Businesses can also integrate Aisa-X with existing tools and workflows to create seamless automation across their customer communication channels.\n\nKey capabilities of Aisa-X include AI chat agents, voice AI automation, lead qualification, workflow automation, appointment scheduling, analytics dashboards, and scalable cloud deployment. The platform is designed to help companies improve customer experience while reducing operational workload and support costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e628fa94-b613-431e-9151-d80da63906ac.jpeg","url":"https://www.softwareadvice.ie/software/538830/Aisa-X","@type":"ListItem"}],"numberOfItems":25}
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