SysAid is a cloud-based IT Service Management, service desk and help desk solution that helps users in businesses of all sizes across various industries resolve technology-related issues. Key features include help desk automation,... Learn more

OTRS is an ISO/IEC 27001 standard compliant Information Technology Service Management (ITSM) solution for help desks, customer service centers and corporate security teams. The solution offers users features that allow them to... Learn more

EcholoN is a customer service solution that enables businesses to streamline processes related to support tickets, asset, configuration, compliance, capacity, change, incident, human resource, contract, knowledge, security and... Learn more

QAlert is a cloud-based citizen request management (CRM) platform designed to help local or county governments manage non-emergency requests, work orders and other complaints. It allows citizens to communicate and engage with... Learn more

HESK is a free help desk software system from SysAid. It can be deployed on-premise or in the cloud. The solution provides a knowledgebase for customers to allow them to resolve their queries themselves. If the customer requires... Learn more

Orcatec is a complete business suite designed for the service industry, e.g. HVAC, Electrical, Plumbing, General Contracting, Carpet Cleaning, Pest Control, Gates, Fences, Pool Service, Windows, Hair and Beauty Salons. With... Learn more

Halp is a cloud-based information technology (IT) service desk solution that helps small to large enterprises resolve employee queries with an internal ticketing system. The centralized platform comes with a workflow engine,... Learn more

Back is a collaboration and process automation management solution that helps internal service and business operations teams manage workplace requests via a centralized platform. The application enables employees to get help or... Learn more

Jetdocs serves as the backbone for every internal request. By empowering every business unit (HR, IT, Finance, Facilities, Legal etc.) to create their own request workflows, requests can be completed or reassigned on time.... Learn more

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