NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive... Learn more

Hornbill is a cloud-based solution that helps organizations automate workflows for managing customers, employee experience, information technology (IT) and human resource (HR) teams. It enables employees to collaborate on... Learn more

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. With Atera, you can manage your entire IT operation... Learn more

SysAid is a cloud-based IT Service Management, service desk and help desk solution that helps users in businesses of all sizes across various industries resolve technology-related issues. Key features include help desk automation,... Learn more

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management,... Learn more

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and... Learn more

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT Help Desk, Customer Support, Project Management, and more. Issuetrak can be... Learn more

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer... Learn more

BOSSDesk ITSM Help Desk on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your service management... Learn more

OTRS help desk is a service management solution that connects teams and businesses with customers through: - Structured communication - Automated workflows - Customer, equipment, asset and location data (CMDB) - Reporting -... Learn more

Track-It! is an IT service desk management platform by BMC Software that handles asset, change management, knowledge and license management and provides multiple reporting and analytics dashboards. The knowledge management module... Learn more

Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen. ... Learn more

Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers using a single app. It’s suitable for businesses across industries such as higher education, retail,... Learn more

AzureDesk is a cloud-based help desk and ticketing management solution for businesses of all sizes. Primary features include ticket management, email-to-ticket conversion, a customer-support center, team collaboration, knowledge... Learn more

Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and... Learn more

EcholoN is a customer service solution that enables businesses to streamline processes related to support tickets, asset, configuration, compliance, capacity, change, incident, human resource, contract, knowledge, security and... Learn more

HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety of industries. With features like incident management, a customizable knowledge... Learn more

GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, financial, assets and user management thanks to core features and numerous plugins. GLPI is recommended... Learn more

Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, issue management, a self service portal and automated routing functionalities within a suite. The... Learn more

HelpSpace, a German startup founded in 2020, offers helpdesk support for small to medium-sized businesses. Its goal is to provide an aesthetically pleasing and user-friendly platform that is easy to use and efficient. Features... Learn more

SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management across the enterprise with machine learning and workflow-based automation. As a true multi-tenant solution,... Learn more

VobeSoft is a collaboration solution for businesses of all sizes across various industries such as finance, agriculture, energy, tourism and more. The solution can be deployed either on-premise or in the cloud. Key features allow... Learn more

Trengo is a cloud-based customer engagement platform designed to help businesses manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice... Learn more

Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choose the modules that you require and customize them to suit your business. Canfigure comes with all the tools... Learn more

Conclusion is a cloud-based IT process management solution designed to help businesses automate requirements collection to project planning, tracking and quality management on a unified platform. Features include real-time... Learn more

An easy-to-use all-in-one programme for IT & enterprise service management is ky2help. The default software is certified by Serview and comes with ITIL processes pre-installed. Moreover, ky2help has the simplicity and adaptability... Learn more

Virima Inc. is singularly focused on reducing the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise data centers, cloud providers, corporate campuses and remote workers. Virima... Learn more

Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket management software that helps front office teams optimize service flows and handle customer service via... Learn more