User Reviews Overview

About Quickbase

Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems. Here's why Quickbase...

Learn more

Feature ratings

Value for Money
4.1
Features
4.3
Ease of Use
4.1
Customer Support
4.3

Browse Quickbase Reviews

268 of 268 reviews
Sort by:
George
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Review Source
Value for Money
5
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 22/2/2016

Quickbase: the the missing link between applications and and business owners

I have used Quickbase for about 2 years now, and I have needed to create the application for my company from scratch.
After having dabbled with the likes of designing a SQL or Access database, to creating a seemingly easier FileMaker application, Quickbase ended up winning those, hands down.

From a UI/UX perspective, Quickbase is a very intuitive products. You will immediately notice the attention to detail in designing this product the very first time you run into an error in a formula, or any design element. All feedback from the application is so detailed to the point where it practically resolves the issue for you. No other application has ever done that for me.

Furthermore, it allows even a non-technical user create fairly complex applications that are far from achievable using a normal database product.

Even if you are looking to create certain more advanced functionality in Quickbase, for instance, interacting with other applications via the API, you have native connectors within Quickbase which is constantly growing, and you can use applications like Zapier to further than integration without requiring any programming knowledge.

I can write about the benefits of this application for pages, but, I will just say that, if you are drowning in Excel sheets to run your business, and have no way to link your data in an elegant way, do yourself a favor, and check out Quickbase for this purpose.

Pros

- Easy of use (Great UI/UX)
- Flexible Interface
- Scalable
- Supports a full API for integration to virtually any other application
- Allows for scaling to a multi-user application, allowing for complex workflows to match business process.
- It's a mature product, which means that you would hard pressed to ask a question that hasn't already been answered by one of the Quickbase geniuses in the community forums.
- The community support is fantastic, and their support is very quick and efficient.

Cons

- Reports are not easily formattable. So, if you want to send out reports to your clients, or internally within the company, you would have to resort to 3rd party tools to allow for such functionality.
I'm hoping that Quickbase will work on this particular aspect of their reporting in future releases.

Response from Quickbase

Thanks for the fantastic review, George! Glad to hear QuickBase is working for you and your organization. We are always working to enhance QuickBase -- including updating our reporting options -- so please stay tuned for great new features in the future!

Replied 23/2/2016
Cody
  • Industry: Accounting
  • Company size: 501-1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 29/12/2020

Quick Base is a solid way to visualize and share data with controls

I have used Quick Base for a long time, and can get around easier than many of my colleagues. I view that as a mark against Quick Base, but overall it serves well as a place to store and visualize data for a distributed team.

Pros

Quick Base is a solid way to visualize and share data with controls. It serves well as a data repository and tool for displaying large data sets.

Cons

Not as intuitive as some of the competitors, sometimes it takes 2-3 menu clicks to get where you're going.

abe
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 15/5/2020

Disturbing Relationship with a company that should be there for your success

In the begining, we started using the app. everything was great until about a year in. im not happy and for the investment, take my advise, SPEND the Extra money and just use Salesforce they arent the best platform for no good reasons. we have already started using Salesforce and have befitted from the switch Greatly.

Pros

This App is basically an excel sheet on steroids.

Cons

The app takes you through multiple steps to save, add or edit an app page. When it comes to process, this app will make you click "Edit" then once you enter your data you have to click "save". The "premier" users or platinum users is ok but when you try to speak to them, all you get is "good luck going else where" . The fact is, they will lure you in, but lets face it. once you move your database in, they count on you not moving it out.

Alternatives Considered

Salesforce CPQ & Billing

Reasons for Switching to Quickbase

I thought it would be the same quality for a cheaper price, we were all wrong.

Top Quickbase Alternatives

Anthony
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 6/12/2022

Useful Tool

Pros

It’s a very easy and effectively operational tool.

Cons

The pricing connection between the tool and the other one at our disposal appear to conflict.

Michael
  • Industry: Political Organisation
  • Company size: 2-10 Employees
  • Review Source
Value for Money
4
Features
N/A
Ease of Use
5
Customer Support
5

5
Reviewed on 18/9/2015

Quickbase: Easy to Learn, Rewarding to Master

I have been using Quickbase since July of 2011 with my consulting firm that specializes in making Operations, Logistics, and Finance-related applications for many clients in the Washington, DC area. Coming from a statistics programming background, I found it very easy to start making simple relational databases and customize the user experience to my liking. Over the years, Quickbase has only gotten better in offering more options and polish, while still remaining stable and very robust for any number of use cases. One downside to being such a broad tool is that our clients sometimes don't even think to ask if something can be done in Quickbase, and instead wasting money on a more targeted application that is more out of the box ready. We commonly find that with new clients, making a simple app starts to open up the "what ifs" in their mind on what can be done in Quickbase. This is made even easier these days with the Quickbase App Exchange, showcasing beginner level applications, and the new Quickbase Sync which allows out of the box (one-way) data transfers from several 3rd party applications.

Overall as a developer, the more time you put into exploring what Quickbase can do, the more possibilities there are in meeting requirements for potential projects.

Pros

Easy to set-up, but has a lot of depth for those willing to take the time to learn. Low-code and great for experienced Excel and Google Sheets formula writers.

Cons

They are working on this, but the front end often receives complaints for looking too plain. Also the summary aggregation reports are in need of some TLC, and adding more functionality for picky executives who want things to look a certain way. I hope the attention they are putting into the very nice looking graphs and charting options is turned to Summary Reports soon!

İbrahim
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2022

Easy to use

Pros

It has a database-oriented approach. It can also be considered as an online database. An ideal solution for people who use Excel. By creating a table with the web interface, you can automatically insert your excel data into it. You can create your own query screens, report screens, and even form entry screens with a single click. It is so useful. By switching to the mycustomapp tab, I can create as many tables as I want. I can make my changes by adding the columns I want to the tables.

Cons

Unable to define complex business rules. Only when entering the form, rules about the fields of the table can be defined (Required field, amount must be greater than 100 etc.).

Isabelle
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 14/8/2017

Quickbase - for the motivated user

Quickbase can be as powerful as you make it - it has the ability to build huge, custom, smart databases that are integrated with other platforms to remove data silos and ensure smooth and efficient work flows. However to really get the most out of Quickbase you need to be motivated to learn, explore and build test case apps to really understand what you need and how to get that out of QuickBase. The learning curve isn't too bad, and there is a fantastic community of users providing innovative solutions to problems all the time.

Pros

Great support and help system
New "QuickBase University" for training and learning is great for new and old users to develop their QB development
Fantastic flexibility to build exactly what you need

Cons

User interface - not great, our organisation has struggled with uptake due to the reasonably spartan and functional user interface

Mary
  • Industry: Government Administration
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 12/7/2022

Great Workflow Automation

Pros

Once it's built and all the details completed, it makes workflow emails, notifications, spreadsheets, and charts/graphs really easy to get a live view for everyone.

Cons

The time to build out the applications correctly and the amount of training needed to use this software.

Rick
  • Industry: Utilities
  • Company size: 51-200 Employees
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
N/A
Customer Support
N/A

5
Reviewed on 31/5/2015

Scale Business Processes with Intuit QuickBase

I have found from using Intuit QuickBase that it allows for very custom, time-consuming business processes to be transformed into a simple "app" or database without any coding. If you have a technical background, QuickBase also provides code pages for even further customization of the functions and interface. The interface is quite intuitive and directs users to the buttons they need to perform their actions. I attribute the successful adoption patterns to the simplistic user interface. The interface looks more like a web application and less like a DIY database. The platform is a perfect alternative to Microsoft Access or Excel. I utilize features like automated emails, workflows/business logic, and custom dashboards with reporting to ensure my users always have the information most important to them. I have built QuickBase apps that support hundreds of users and core business processes, many which are custom to the industry or organization, replacing the need for ERP functionality.

Pros

-Intuitive user interface
-Ad-hoc report builder (great for non-technical users)
-No-code/low-code platform (quickly create and deploy apps/databases)
-Custom dashboards for specific users/roles
-Security of Intuit (TurboTax, QuickBooks, etc.)
-Awesome support and account management

Cons

-Improved mobile app
-Increased branding/white-labeling

Response from Quickbase

Thanks for the positive feedback, Rick! We love having you as a customer!

Replied 1/6/2015
Laura
  • Industry: Computer Software
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
N/A
Customer Support
N/A

5
Reviewed on 29/5/2015

QuickBase Accelerates Productivity

QuickBase applications can accelerate productivity by enabling Rapid Application Development with a simple low-code platform. The highest level of permissions controls with simple, easy to use forms and dashboards which provide Users with information at their fingertips. The applications I have built, enable businesses around the world to capture, share, report and collaborate as teams providing a centralized single-input source of business-critical data. QuickBase is easily scalable and allows businesses to connect their Applications to other cloud-based data sources. Taking QuickBase beyond its native capabilities is easily achieved with customized programming and support from QuickBase Developers who can make QuickBase function at the highest levels in business.

Pros

Easy to build, fast to deploy with plenty of online, community and Developer support. QuickBase is a tool to replace other data-entry software and programs. Strong permission controls; easy-to-build Forms; easy-to-build reports; and regular free updates to the interface from Intuit which invests heavily into improvements and upgrades which are at no extra charge to the customer.

Cons

Do not expect QuickBase to be a replacement for business-level Accounting software such as QuickBooks, although QuickBase can be integrated with Accounting software in different ways.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
N/A

4
Reviewed on 28/7/2020

Great for small teams!

I would not recommend this to anyone not dealing with complex, or repetitive, data flow. There are better, simpler programs for it. I use it to track thousands of tiny, moving bits of information, and while I wouldn't say it's perfect -- it does a darn good job. QuickBase isn't that intuitive, but after a few weeks of loose training, it's still one of the better options and I found it reasonably easy to explore.

Pros

-It is highly customizable! You can add and remove features relatively easily.
-Apps can be set to not be available to all employees -- which is useful for both security, as well as efficiency. I like not having to browse 99 tabs to find the one I need.
-Online usage, nice for both in office and out of office work.
-Data entry and updating are simple and straightforward, which makes training somewhat quick.
-Broadly applicable across numerous industries, I've found it extremely useful for many different information communicating and recording purposes.

Cons

-To really make the most of QuickBase, there needs to be someone with high technology literacy to set everything up and troubleshoot. It can be used simply, but only if your needs are simple, and Quickbase will probably be more than you need if you're just looking for sales tracking or similar.
-Though not difficult, adding new data points can be extremely time consuming. In a small workplace, it really does matter if someone needs to spend several days entering data into the same forms, hundreds of times, across different apps. Obviously, this will vary depending on what the needs are.
-It takes a lot of clicks to get somewhere. A minor issue really, but I find it irritating to have to 10 things to get what I want because the search function isn't particularly sensitive.

Response from Quickbase

Thank you for taking the time to share your thoughts with us. Customer feedback is highly encouraged as it allows us to bring your suggestions to life. We highly recommend that you take a look at the QuickBooks Blog. (https://intuit.me/2L2zqTv) This is where the latest product news is released. Wishing you a fantastic business year! -Hannah, The QuickBooks Team.

Replied 6/8/2020
Eric
  • Industry: Logistics & Supply Chain
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

5
Reviewed on 24/7/2021

Title your review

Quickbase can be frustrating at times, but it has allowed us to do in a matter of a year or so what would have otherwise taken us close to a decade with skilled programmers building from scratch.

Pros

Quickbase is very easy to use, and production is fast. It supports a wide range of features and integrations which make managing and responding to your data very easy. The support and development teams are fantastic, and Quickbase is constantly rolling out new features to improve their platform.

Cons

Since Quickbase is a low-code platform, developers are only allowed to do what Quickbase supports without resorting to code. Don't misunderstand, there is a lot you can do with Quickbase natively, but if you want to add a feature that doesn't have native support, then you may find yourself building very complex data structures, or simply resorting to programming to get things done.

The UI looks like it fell out of the 90s, but I understand that several recent updates and several planned updates are changing this in good ways.

Verified Reviewer
  • Industry: Information Services
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/5/2020

Great platform. Young but with lots of potential.

Overall great. Excited to see where they take the platform. Great company.

Pros

Their premise of citizen development is spot on and what is needed right now by businesses. SFDC is too restrictive technologically and the price tag is prohibitive. Quick Base allows businesses to be agile and build either applications for the long term or ad hoc apps for short term use.

Customer support is extremely responsive and helpful. Amazing.

They have a good grasp on customer needs and build them into their roadmap. They recently added Pipelines, for instance.

Cons

They also do not have a native generic Sync to OBCD databases.

They recently rolled out Sandbox functionality but there is still no dev environment - the sandbox is the dev environment. QB also disallows scheduled automations of table to table copies if you have Sandbox enabled. Big problem!

Cannot remove the default "Create New App" link that everyone sees when logging in the homepage. This means every new user clicks it, and admins get a million notifications of "Joe wants permissions to create apps" from every new user.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/12/2017

My experience with QuickBase has been favorable.

We were able to build our own solution with internal resources rather than having to hire an outside consultant.

Pros

I've used QuickBase for the past three years for my nonprofit organization which has a very modest tech budget. We use it for managing a small grants program. In very little time and few resources, we were able to build an application that helps us manage all our grant applications and build charts to get an overview of our applicants. I like QuickBase's power and flexibility.

Cons

With power and flexibility comes a lot of complexity. QuickBase isn't just a single software platform; it's a whole tech ecosystem which can be a bit overwhelming to a new user. I think some progress can be made in the user interface to make it more intuitive for beginners like me. That said, I've been able to find my way and I'm sure you will too.

John
  • Industry: Automotive
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 21/2/2019

Great Cloud Based Database

With the help of support, you can pretty much create whatever you need that is database driven. The fact that you can log in and see your data from anywhere with internet access is great. The ability to input data via mobile phone is awesome as well.

Pros

Great software that allows multiple users to access and update the same database. We use it to track service visits, and have our service advisors track free oil changes throughout the dealer group.

Cons

The price was raised per user. We are not a huge company so the price jump almost caused us to discontinue use. Support is great, but it would be nice to get in touch with them immediately, instead of having to open a case and wait to hear back. They typically respond the same day and can resolve the issue, but they can only resolve one issue at a time.

David
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 18/1/2018

A great way to set goals, track progress, and clearly set tasks and deadlines for team members.

Pros

QuickBase is, first of all, affordable. There are many different products on the market with similar functionality but also with a price tag which renders them impractical for many small businesses. With this software, we have been able to assign projects and deadlines to each member of the team while simultaneously providing a visual as to how their project contributes to the larger picture. Furthermore, this software has allowed us to identify projects which require more manpower or can be done with less; the identification of these situation has allowed us to proactively correct assignments before consternation among the team members arises.

Cons

The User Interface is a little confusing to navigate initially. To counteract this, we put together an instructional presentation and had our team members perform a brief exercise to ensure they were well equipped.

Verified Reviewer
  • Industry: Accounting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 8/12/2018

Simple Platform - Limited Applications Available

Pros

The platform is simple. It encourages organizations to use single sign-on for access to many of the tools needed during the work day. These tools can consist of booking travel, reporting expenses, hotel website, airline websites, file sharing tools, 401k information, benefits, links to where policies are shared, internal scheduling, etc. Lots of positive notes on the ease of use side, however, not all applications are supported.

Cons

The platform itself is well built, however, the improvements on allowing many more solutions to be integrated on this platform could be better. It has served our company just fine for now though.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 3/3/2022

Streamlining procedures and saving time for all departments

Because I've been using QuickBase for so long, I'm more familiar with it than most of my coworkers are. Despite this, I think QuickBase is a good tool for storing and visualizing data for a dispersed team, even though it has certain shortcomings. Overall, I found Quickbase to be the best data management program I've ever used. After I integrated my data into Quickbase, I felt more professional since I no longer had to utilize Excel or numbers or my notes to handle my data.

Pros

My favorite aspect of the workflow was that it could be constructed using a variety of different methods. QuickBase is an excellent tool for visualizing and sharing data. As a data store and visualization tool, it's a great fit. I appreciated the ease with which I was able to import all of my existing data from a variety of different applications.

Cons

You could take a picture of your receipt or document and save it on your phone, which would allow you to transfer it to another device. Taking a photo with your phone is now more accessible than ever before, even if you don't have access to a scanner.

Verified Reviewer
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
3

4
Reviewed on 16/1/2018

Our Database Solution

The software has automated so much work through the reporting features saving us lots of time, and even creates an automatic schedule to run and email reports as needed.

Pros

The program is very flexible allowing you to essentially create a database that will handle nearly everything you need, and also grow to scale with your business. It is many steps up from using spreadsheets, and has helped automate a lot of tasks for us through report features.

Cons

The program is not intuitive to use, and feels like little real live support is given in helping you after you are initially set up. The cost also increased on us and I'm not sure I feel the value fits the cost... but it is the best solution I can find in the market right now.

Krunal
  • Industry: Outsourcing/Offshoring
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/7/2021

Ease of Quickbase

Excellent!!

Pros

1. Pipelines: Pipeline is the feature where we can automate our task daily or routine task by scheduling or manually
2. This platform is very helpful for workflow management
3. we can also create different tables, summary reports and so on
4. We can also now create different interactive professional dashboard in Quickbase

Cons

We cannot customize any color of the field or use any background. Here we have to use the background made by Quickbase

Kimberly
  • Industry: Telecommunications
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 21/12/2017

we use this to send and receive PO's from our customers.

makes it easier for us to send P.O.'s back and forth between us and our customer. Saves time and money.

Pros

user friendly and easy to navigate through the site. you can find what you are looking for quickly.
its very convenient way to send documents back and forth between us and our customers.

Cons

when you are up loading files at certain times of the day I.E. mid morning and afternoon. it takes a long time to upload docs. to the site some times it times out or you need to restart the process again . this would be the only con i have about this product.

Rene
  • Industry: Apparel & Fashion
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/4/2019

Great cloud based app

We use quick base as a CRM, we keep track of our customer opportunities/activities/call logs/ email logs/ etc.

Pros

It comes with many pre-developed applications that could fit your need. You can install one of these applications or develop one from scratch. You need some knowledge to develop one but many of the ones that are already existing work. They got apps from CRM , ticket control, reporting, inventory etc.

Cons

It's very expensive for SMB's unless you use this platform on a daily basis.

Verified Reviewer
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 27/7/2021

Easier to use than salesforce

I’ve had a positive experience with quickbase. I’ve used different programs in the past, and I thought this would be a little complicated to learn, but I work from home for a team across the country and was able to figure this out with ease

Pros

I like how easy it is to see who you’ve called for the day, how many calls you’ve made and the ease of writing notes on each lead. It’s much easier to create a lead and keep track of your work compared to salesforce

Cons

The only thing I wish it did, is remind me before I move on from a lead to click the call box- sometimes I forget to mark it to track that ive made the call for the day.

Sandra
  • Industry: Hospital & Health Care
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/2/2018

Quick Base enables non-programmers to create user-friendly databases

I am not a developer, but Quick Base has enabled me to set up databases for users within our organization that have been widely used over many years.

Pros

You don't have to be a programmer to create a database in Quick Base. But if you are a programmer, Quick Base offers many sophisticated options.

Cons

The "development sandbox" is not a true sandbox, because changes are not easily promoted to production. Licenses are considered expensive, so we have to limit the number we provision at our company.

Mohit
  • Industry: Information Technology & Services
  • Review Source
Value for Money
N/A
Features
4.5
Ease of Use
4
Customer Support
3

4
Reviewed on 15/10/2015

High Potential Platform

Pros

The most useful feature of QuickBase is it's Bulk import feature. While comparing this product with others that we reviewed for implementation, this one feature stood out among others. The ease with which bulk import works especially the copy excel to clipboard feature has given enough flexibility to end users & clients.

Another feature which has very pleasantly come across is the customizations feature where complex algorithms & reports can be built using JQuery & JavaScript yet amalgamates really well with its out of box components.

Cons

1. Need better automated performance management across sites.

2. QuickBase lacks multi-lingual support which is highly required.

3. Multi-select dropdown is a must-have.

4. Licensing cost compared to other vendors is high

268 reviews