Holded Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About Holded

Holded is an enterprise resource planning (ERP) software designed to help businesses manage inventory, projects, human resource (HR) processes, accounting operations and more. Professionals can utilize the dashboard to gain an...

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Feature ratings

Value for Money
4.0
Features
4.1
Ease of Use
4.4
Customer Support
4.1

Browse Holded Reviews

124 of 124 reviews
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Steve
Steve
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 24/5/2023

a different design from the normal administration

long-time processes are now faster to perform through automation

Pros

accounting and invoicing was simplified in a very advanced way allowing the automation of tasks for a more agile and more organized work.All the accounting information is secure so that reports can be made more quickly to streamline processes, being all this in the cloud allows you to have the information from any device

Cons

It has tools that if you don't know how to use it become confusing to connect with the others, the support always helps to resolve concerns but it would be good to have a manual where each tool is more specified

Response from Holded

Thank you for your feedback! 🤩 Please note that you can visit Holded Academy to find all articles about our features and how to use them. In case of any doubt, please do not hesitate to contact us 😊

Replied 17/1/2024
Leigh
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 16/2/2022

Valuable Software that is Easy to Use

It's easy to keep track of invoicing, payments, to send reminders to contacts and add contacts. It's easy to give access to your accountant and I haven't used the accounting feature, but I am sure that is useful too.

Pros

I love that Holded offers the capacity to customise invoices, add units or notes to invoices so all is clear to contacts. It is easy to add contacts and all fields are clear. It is easy to reconcile payments, send reminders, email invoices and duplicate invoices if billing the same contacts monthly.

Cons

Nothing. It's more expensive than other software but I believe it is worth it.

Alternatives Considered

Zoho Expense

Reasons for Choosing Holded

Problems syncing bank accounts to Anfix. Duplication of invoices etc by software and the software ran slow.

Switched From

Anfix

Reasons for Switching to Holded

More features, relevant to Spanish market.

Response from Holded

Thank you very much for your feedback! 🤩

Replied 17/1/2024
Joseba
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 24/5/2022

They dont manage SII for companies in Canary Island (Spain)

They do not offer the SII in the Canary Islands, being a Spanish company, and the SII being a legal imperative. Besides, I've been asking for it for several months and nothing. Maddening. Not suitable for growing companies (More than €6M in turnover) since the SII cannot be managed with the Canarian tax agency.

They refer you to some partners but it is not the solution either since exports from holded invoice lists are very limited technologically. If I had known about this limitation in Holded, we would have opted for another more serious company, the truth.

Pros

Its cloud so its eassy to manage and you dont have to install anything

Cons

They dont manage the SII in Canary Island, Spain which is a mandatory procedure with the fiscal system in spain for companies with higher turonver of 6M€

Even if Holded is a spanish company they are not committed to manage all legal needs of spanish fiscal and accouting law.

Response from Holded

Thank you for your feedback! 😊 We encourage you to vote for the product improvements regarding SII for companies in Canary. If you have any doubts about how to do so, please do not hesitate to contact our support team throughout the chat. Thank you again, and sorry for the inconvenience.

Replied 16/1/2024

Top Holded Alternatives

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/7/2022

I like Holded

Pros

I have been using holded for a while and it is a super complete tool. From invoicing in the company to personnel management, clocking in when you arrive at work and their mobile application is really good.

Cons

Like other tools of this type, it requires adaptation time for the entire work team, but the overall experience is good.

Response from Holded

Thank you very much for your feedback 😊

Replied 17/1/2024
Alicia
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/12/2023

Holded is a game-changer for my small business! Managing finances and invoicing has never been...

Pros

Holded's intuitive interface and comprehensive features make managing my business a breeze. The customer support is also top-notch!

Cons

Although the software is user-friendly, the mobile app could be more responsive. Additionally, the reporting features could use some improvement.

Response from Holded

Thank you for your feedback! 🤩 We will take into account your comment about the mobile app. Thank you again!

Replied 17/1/2024
Lorenzo
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/9/2023

I really like how Holded works

I like how everything is done, I can easily make the invoices for the sales team

Pros

How easy to start with, everything is super simple, and understandable to work with the programe. Is perfect

Cons

The cashflow analysis is no so good, but the good point is that we use Orama and the integration is perfect between both of them

Response from Holded

Thank you for your feedback! 🤩 Please note that we have improved our Cashflow recently. Do not hesitate to contact us in case of any doubt. Thanks again!

Replied 17/1/2024
Enrique
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 18/1/2023

Useful tool to grow your company

Overall it is a positive experience, being a very useful tool for small and medium-sized companies. It helps to work the business vision in a centralized way.

Pros

Invoice and accounting management in the company is of great help. We also have control of working hours

Cons

Its major disadvantage is the external data processing with its API. The working hours cannot be assigned by projects either.

Response from Holded

Thank you for your feedback! The improvement about being able to relate the working hours of the employee with the project itself is already created, and you can vote for it. Once you vote, you will receive all the updates related to this improvement by email 🤩 In case of any doubt, please don't hesitate to contact us. Thank you!

Replied 26/1/2024
Jesus
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 11/12/2023

Holded has been a game-changer for managing my small business's finances and operations. It's...

Pros

I love how user-friendly Holded is. It has streamlined my invoicing and expense tracking processes, saving me valuable time.

Cons

I wish Holded had more customization options for reports and insights. It would make it even more tailored to my business needs.

Response from Holded

Thank you for your feedback! In regards with customization options, please note that you could use tags and be able to track all your insights. In case you have any doubt, please do not hesitate to contact us 😊

Replied 16/1/2024
Carmen
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/11/2022

Very Useful HR Software

Pros

I really like that you can track your working hours and request any holidays on the software. Moreover you can see who is working or out of the office and it is useful to ensure that your mate is available or not at the office.

Cons

Sometimes the software works a little bit bad and it doesn’t run properly.

Response from Holded

Thank you for your feedback 🤩 Please don't hesitate to contact us in case of any inconvenience. We will be more than happy to help you.

Replied 17/1/2024
yago
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 7/12/2023

Holded helps me keep my business organized with easy invoicing and expense tracking.

Pros

The invoicing feature is user-friendly and helps me get paid on time.

Cons

I wish the reporting tools were more customizable to fit my specific business needs.

Response from Holded

Thank you for your feedback! Please note that you can use tags and filters in all your reports. In case you would like to have any other available option, please do not hesitate contacting us throughout the chat so we can receive your suggestions 😊

Replied 16/1/2024
Jaime
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 22/8/2022

Good for finance

Pros

In my opinion is very useful for finance and billing

Cons

it´s a little bit lack of features for sales

Response from Holded

Thank you for your feedback! Regarding the features for sales, please do not hesitate to contact us in order to share your suggestions with us 😊 Thank you again!

Replied 16/1/2024
Xavi
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2019

Fantastic free plan

Finally an achiavable integrated software for your accountancy, invoicing and CRM, amazing solution.

Pros

Invoicing and accountancy is just so practical, with the clean interface and monitoring bank details.

Cons

Difficult to mention a weak point, but maybe the integration with other automation softwares like integromat.

Response from Holded

Thank you very much for your trust in Holded! 😊

Replied 22/1/2024
JR
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 1/12/2020

Good basic ERP solution with nice features but Accountancy element currently not UK friendly...

The customer support is very good, the software has a lot of modules on offer although a lot of them are still basic in form and really need to have advancements.
The software itself we know if designed and developed for the Spanish market and is now expanding through Europe, although there is still a number of items that are considered essential for UK businesses Holded does not have this capability currently (MTD - Making Tax Digital is currently not supported)

Pros

Holded is a nice easy to use software, there are some elements when we first started using the software that had still presented in spanish (I think most of these are gone now!)
The quick response customer support is very good and the chat function is essential, we used to have a UK based person which was great to pick up the phone and call but they are no longer with the company.

Cons

The Tax elements are extremely basic and rigid for our accountants to access, there is no bank reconciliation with HSBC UK business accounts (for some reason only HSBC UK personal), so we have to manually upload this which is not easy as we have to upload in a specific method.
The inventory feature is good although it does have pitfalls that we end up deleting and product and starting again because the stock levels become incorrect when using LOT's, this screws up the stock history function which is what we think is a nice feature.

Response from Holded

Thank you very much for your detailed feedback, we really appreciate receiving this information from our users and customers, since it allows us to continue improving Holded. Please, do not hesitate to contact us throughout the support chat in order to share more information and suggestions if needed. All the best 😊

Replied 16/1/2024
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
2

3
Reviewed on 30/6/2022

Good product, buy needs more time to complete functionality

Pros

Easy of use
Look & feel
Lots of integrations with many others apps
Good to work with ecommerce
Try to solve different areas in companies, financial, warehousing, HR

Cons

Many features are really basic, only one option to run proccess.
Chat support is really unconfortable, you have to wait for an answers, no option to talk with an agent.

Response from Holded

Thank you for your feedback! In regards with the attention, please note that we have launched a new gem called "Premium support", so you have the option of receiving attention via calls as well. You will find more information about this gem in the Holded Store. If you have any doubt or question, please do not hesitate to contact us 😊

Replied 16/1/2024
Eric
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 16/2/2022

Great for time-tracking, bad for payrolls management.

Pros

Easy to use, even if we had some troubles moving to the new version of Holded. I find the time-tracking part very useful.

Cons

When asking for vacations, the admins do not receive any notification about it, you have to manually ask them to accept the request.
Also, the [SENSITIVE CONTENT] complains about the difficulty of uploading payrolls (he has to upload one by one, filling a lot of fields).

Response from Holded

Thank you for your feedback! As a Supervisor, you should receive an email notification when a member of your team is requesting time off. Regarding the payrolls, you could fulfil the importation Excel file in order to import the information massively. Please, do not hesitate to contact us in case you have any questions or doubts. Thank you 😊

Replied 16/1/2024
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
1
Ease of Use
4
Customer Support
1

2
Reviewed on 14/1/2023

Have big improvement areas

Customer service only works on a terrific chat, as a result of a very poor service

Pros

As they have quite simple features are not difficult to set up

Cons

Suddenly you will be stock because of a lack of functionalityReally basic way of managing some processes

Response from Holded

Thank you for your feedback! Please note that we have launched a new gem recently called "Premium Support" so you will be able to receive help and support throughout calls when needed. Please do not hesitate to contact us for more information. Thank you again 😊

Replied 17/1/2024
Carla
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 2/12/2022

Very easy to use, no complications

My experience is good but it could be improved regarding the speed of the tool

Pros

It is a good tool because it allows you to have all the important information of the employees grouped, which facilitates the work. from the signings, the payroll, supporting documents...

Cons

There are times when if you register from your cell phone you have to click the button more than once for it to work, so you have to check that it has been marked.

Response from Holded

Thank you for your feedback! Please, do not hesitate to contact us directly in order to check any inconveniences you might have. We are more than happy to help 😊

Replied 16/1/2024
Dineke
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/3/2022

Holded use

This is very good although there are some important changes to be made. Compared to other finance software it is expensive

Pros

The system works very easy. If the bank is connected that is a great tool

Cons

It's annoying we need to select the right period in order to have a right starting balance. I would also like to see that we can export our receipts from Qonto into Holded.

Response from Holded

Thank you for your feedback! Please note that we have an integration with Qonto. We invite you to check it out and to contact us in case of any doubt. Thank you again! 😊

Replied 17/1/2024
Víctor
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/5/2022

Excellent for small business

Pros

This software is just perfect to manage small business. You have everything that you need in a startup.

Cons

Is cheap but you maybe have to buy some extras.

Alternatives Considered

HubSpot CRM

Response from Holded

Thank you for your feedback! 🤩

Replied 17/1/2024
Ferran
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 7/6/2024

Very user friendly!

Pros

Holded is a comprehensive business management software that offers several impressive features like User-Friendly Interface, Customization and Flexibility

Cons

Some users have reported that the response time from customer support can be slow, particularly during peak times. This can be frustrating when urgent issues arise that need immediate attention.

Response from Holded

Thank you for your feedback! We're glad you appreciate Holded's features. We acknowledge the longer response times during peak hours and are striving to improve this 🙏😊

Replied 14/6/2024
Bradley
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/2/2022

Helpful and Easy to use

Pros

The ease of use is great and helps you to keep on top of who hasn’t paid.

Cons

The mobile app need an update as it’s no very easy to use unlike the computer version. The mobile app is rather slow

Response from Holded

Thank you for your review 😊 We will take into consideration your comments regarding the mobile app. Thank you!

Replied 17/1/2024
ALEJANDRO
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/2/2021

Easy to use

It was easy to use, fast to connect and cheap to afford

Pros

It was very easy to use
Their Customer care team are fast answering
Different modules
Wide 360 features

Cons

Maybe too generic for what we needed at that point
There were not so many plugins or API integration at the very begining

Response from Holded

Thank you for your comment 😊

Replied 22/1/2024
Verified Reviewer
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/3/2021

Excellent software

Pros

Wonderful interface with a ton of useful features for small and medium business management. Invoicing and accounting work great. A highly-professional support team is always ready to help.

Cons

Excellent software, I didn't get any bad impression on it.

Response from Holded

Thank you very much for your feedback! 🤩

Replied 16/1/2024
omar
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 10/8/2023

holded

Pros

All-in-One PlatformUser-Friendly InterfaceAutomationReporting and Analytics

Cons

Complexity – Some users may have found Holded complex or difficult to set up and use

Response from Holded

Thank you for your feedback! 🤩 We encourage you to check our Holded Academy and Webinars, so you can see all the information, articles and videos about our features and their functionalities. Thank you again!

Replied 17/1/2024
Alfonso
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 28/12/2023

Holded has been a game changer for managing my business finances!

Pros

The invoicing feature is user-friendly and has saved me so much time.

Cons

It can be a bit overwhelming with all the different features at first, and the mobile app needs improvement.

Response from Holded

Thank you for your feedback! Please do not hesitate to contact us in case of any question or doubt, we are more than happy to help you 😊 Regarding the mobile app, I encourage you to check it out since we have been improving it 🤩

Replied 16/1/2024
124 reviews