User Reviews Overview
About PayPal
PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayP...
Learn moreAll PayPal Reviews Apply filters
Browse PayPal Reviews
All PayPal Reviews Apply filters

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
A User-Friendly Invoicing System and Accounting System
Great so far. I don't see us switching to any other invoicing platform anytime soon.
Pros
The thing that led us over to PayPal was how easily integrated it was with other platforms as well as how familiar everyone already is with it. The pricing is competitive per transaction and it easily allows for international invoicing and payment. It also made it really easy for our accountant to understand the layout of it.
Cons
The only thing I didn't like at first was that I typically associate PayPal with a cash app between non-professional relationships. After seeing their invoicing system, I was immediately impressed.
Alternatives Considered
QuickBooks Desktop EnterpriseReasons for Choosing PayPal
We made the switch because more people were familiar with PayPal and it made sense to do so. Plus, we weren't sure how simple it was to invoice and collect payment from international clients. With PayPal, we knew how easy it would be.Switched From
Wave AccountingReasons for Switching to PayPal
It came down to pricing and functionality. PayPal offered the same features without the monthly fees.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
PayPal Never Change All These Years - Still Way Too Complicated To Use!
50-50. I mean, PayPal is very promising. If not only for there bad UX or bad user experience design. They really need to brush this thing up.
Pros
- Well, PayPal is an institution when it comes to online Payment System. So, I like it that they are there giving me options when all other options fail.- I was able to use PayPal personally and in business without much issue about security and othe disputes.- I was able to use it with my Website Projects, when clients needs a quick payment integration without much fuss on the buying side of things
Cons
- PayPal is still way too complicated to integrate with WordPress. There are times that you just need to enter email and password, and it gets integrated. Sometimes, it takes you a day or two to be able to do it.- Still not user friendly. Deskop and Mobile version needs UX Design revamp. The conversion between currencies in your account still confusing. Sometimes you fund appears as US Dollar, sometimes it appears as your native currency. - sandboxing dashboard and account pretty much looks like your active/live account. The only way you notice you are in a sandbox is when you see the domain says "sandbox.paypal.com". In contrast with Stripe, where it sends you a contrasting feedback that says "Testing Account" - you won't be able to miss it out.- Currency Conversion is NOT at par with the current market exchange rate! Sometimes, the exchange is two dollar short.
Alternatives Considered
StripeReasons for Choosing PayPal
Eitherway, it all depends on the client's liking. I recommend Paypal as it is the most commonly used gateway. But Stripe is a bit more easier to use and integrate.Switched From
StripeReasons for Switching to PayPal
Because it was choosen by the client - not mine.- Industry: Events Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Loved Paypal until…
Pros
I loved that paypal is so user friendly. Been using it for personal use for years so figured it would be great for business use.
Cons
I loved everything about paypal until I started using it to process payments. Although we never had an issue with payments being processed, the issue arose when they started holding funds that were received for weeks at a time. No bueno.
Top PayPal Alternatives
- Industry: Government Administration
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Paypal supports fake merchants to scam customers
I was trying to buy a translator from a website, and before payment I decided to make a change in my shopping cart. However, the website had charged me via Paypal without my confirmation. I logged into Paypal, it says I set up an auto payment option with this merchant, which was impossible as I didn't even know the existence of this website before that single purchase attempt. I filed dispute with Paypal, which responded that nothing wrong with the transaction and refused to help me to get my money back. I will no use paypal any more!
Pros
As it's linked to my credit card, I could easily make a payment via Paypal when doing online shopping.
Cons
Extremely insecure. Apparently, anyone can just take money out of your Paypal account without your consent.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Paypal is a great platform for buying and selling.
I have been using Paypal for years as both a buyer and a seller. Starting back in the day with Ebay and now from many of my own ecommerce stores.
Pros
I love the fast processing of payments and the user friendly platform. Love how so many places do accept it as payment and many seller stores offer it.
Cons
Fees can be annoying so that's the biggest con as a seller. Certain places still do not use it and that is also a downside.
Reasons for Choosing PayPal
Paypal is just more user friendly and serves my needs.Reasons for Switching to PayPal
I was just more knowledgeable about Paypal and it was easy to learn.- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
PayPal
Pros
I love PayPal. I use PayPal for banking and payment processing and it's very easy to use.
Cons
No issues with PayPal at all. Best services.
- Industry: Construction
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Client satisfaction
Pros
Paypal is awesome process payments faster
Cons
Processing period should be decreased a little bit
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Recommended Application to transfer funds online
My over all experience on this application was very satisfied
Pros
Every day i used Paypal to transfer money to my family and it was very fast and secured
Cons
I like paypal because its very easy to use and secured
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
-
Review Source
Paypal review
Paypal is easy to use specially when transferring funds/money. We used Paypal specially to convert money from different currency.
Pros
Paypal is easy to use specially when transferring funds/money. We used Paypal specially to convert money from different currency.
Cons
Paypal is easy to use specially when transferring funds/money. We used Paypal specially to convert money from different currency.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
The best online bank to use
I have 2+ years using paypal and I was never disappointed by it
Pros
It is interesting to use and what I like the most is that if you where a victim in fraud you can get all your money you were scammed of
Cons
What I like least is that money can take 2-3days to appear in my local bank account but overall I know that soon it will appear
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
The payment method that sells best
We are using Paypal since at least 10 years in many projects, and always it's a win-win combination due to his reliability, as a customer and as a buyer
Pros
We have several payment methods in our website, but PayPal is, with a great difference the preferred by our all customers. Even myself prefer this in my personal bougths. It gives a great security perception to the final customer because there is no need to give your credit card data.
Recently it has launched a new prestashop checkout module which integrates even a lot of new possibilities to local providers, this, helps a lot again the security perception to the customer
Also the security policies to the buyer, also give them an additional security layer with free returns, claims center...
Cons
The only one cons I can find to PayPal is his fees. It's more expensive to any other payment method. They're the best and get this advantage is his own profit
Alternatives Considered
StripeReasons for Switching to PayPal
Their easy integration with wordpress, prestashop, well documented API..., the overall recognition between the customers, the possibility to use its own accounts method or alternative payment methods if any customer doesn't have an account...- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Paypal makes online business easy
Paypal has made it easy for me to conduct business online with people from all over the world. The transactions fees (if any, depending on transaction) are reasonable and worth the services provided. Having a debit card attached to the business account makes it even easier to shop anywhere and have full access to my funds when and where I need them. It is also extremely convenient that paying with Paypal has become a widely accepted form of payment at many retailers skipping the need for a plastic card in some cases.
Pros
Paypal is extremely easy to use and gives you step-by-step instructions on how to set up and get the most out of your account. They also have helpful add-ons for business owners, an easy invoice and payment set up and easy to read account information. Paypal also provides suggestions for other software you may find helpful and offers business tools that make it easy for anyone to use the service as a payment option for any type of non-adult entertainment related business.
Cons
In order to have a verified account, it must be connected to an actual bank account from another financial institution. If your account is not "Verified" there are limitations in place.
Alternatives Considered
VenmoReasons for Switching to PayPal
Paypal is more widely recognized, had more business related services and helpful tips, and was easier to understand how it works.- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
when it comes to pay and get paid online ,PayPal is the faster, safer way
Overall I enjoyed using Paypal and so far I had no problems at all ,I recommend this to my friends because it is the most reliable option when it comes to online money transfers.
Pros
The ease of use and access.adding crypto currency options.the controlling of the transaction with the ability to view the history with up-to-date information.
Cons
Paypal app on IOS has some serious problems.People can also be blocked by PayPal without warning, and they can freeze and hold money from that account, which is inconvenient for the user.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
The Old Faithful Every Man's Payment Processing Service For Businesses and Ordinary People
My overall experience with PayPal has been a pretty good one. I have used it for multiple things, as I am sure many people have. It was something I familiarized myself with when I started selling items on eBay, then when I moved on to doing other forms of eCommerce, as well as person to person payments. It has served me very well. As I titled this review, it is the old faithful payment processing platform. Perfect whether you are just starting out in business and need a relatively free platform to process your payments that is compatible with pretty much any type of web hosting platform, or just someone who needs to be able to send and receive payments for on the spot projects. I would definitely recommend PayPal.
Pros
The PayPal service is very easy and uncomplicated to use. The fast payment processing, invoice creation, and fraud protection, make it a great platform for anyone looking to start out whether it is in person to person business or eCommerce.
Cons
The only cons I can really think of is the fact that sometimes it is difficult to get a hold of an actual human person when you need a problem solved.
Reasons for Switching to PayPal
I chose PayPal because it is a service I have used for many years and I know I can trust it. Also, there are somethings that I simply find PayPal to be more convenient in its function. Even though, I do also use Square Point of Sale, I find PayPal to be more convenient in on-the-go outsourcing and freelance situations because most everyone has PayPal and you don't have to ask them to whip out their credit card or whatever. They can just send you the money via PayPal.
- Industry: Government Administration
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Life saver of every freelancer.
Pros
Paypal is the most user friendly online payment platform which is also easy to join.It is a must have for every freelancer.One of the best features they have is the buyer/seller protection.They have saved me twice from a being swindled by two very big online shops.In one case I only submitted proof of the unauthorized debit that had been done on my account and they immediately refunded my money.On another case they facilitated a dispute resolution meeting between me and the seller through their platform, and we were able to reach a compromise for a delivery that had been cancelled.I was happy with outcome.Paypal is committed to excellence and will fight to even the smallest of their clients.Their customer care is also very responsive, they will even call you to respond to any of your enquiries.
Cons
They don't have a digital mastercard for every country like some of their competitors which can be very frustrating .They also have a few partnerships with local banks making it difficult sometimes to withdraw your money.In some countries Paypal doesn't work completely like Zimbabwe, India etc.In South Africa you can withdraw your paypal funds using one local bank only this can be very annoying when you don't have an account with that bank.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Paypal - Payment Solutions for Business
We use Paypal to process payments from a number of websites and increasingly we use Paypal for client invoicing and payments. This often leads to faster payments than traditional invoicing and BACS processing.
If you take occasional credit card payments over the phone, a Paypal business account can be a better option than a typical merchant account from one of the mainstream banks.
Paypal has proved very reliable over the years and on the odd occasion when we have had to use customer services the response has been timely and satisfactory.
Pros
Paypal is now widely recognised as a payment solution - reputation and trust are important when asking customers for payment - especially online. Paypal's key selling point is that users with a Paypal account do not have to enter card details on a website which makes the payment process safer for all concerned.
Paypal has a global presence and can accept payments in most countries that you are likely to be dealing with. As a market leader, Paypal has good integrations with 3rd party tools like shopping carts. If a payment processor is going to be supported by a third party, Paypal is likely near the top of the list.
Customers can make online payments without having a Paypal account. The virtual terminal feature is also useful for processing payments over the phone or setting up a web page for ad hoc payments.
The invoicing feature does a good job of tracking payments and reminders.
Cons
There can be occasional issues with late chargebacks and the resolution process is very much weighted against the merchant.
A Paypal business account works well for online sellers with a certain volume/value of transactions; if you have larger volumes/values, there are other payment processing solutions that may be more cost effective.

- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Paypal is a must for financial handling and virtual security in these terrible times!
Pros
There is the matter of secure transaction; one is able to use Paypal with great ease and with an extra blanket of security and fraud prevention as well as the encryption of bank and credit card account information. A variety of payment methods that are comfortable to utilize as well as great confidence and ease with strength and security in shipping, marketing, recordkeeping and calculation of taxes. It also offers immediate deposits, swift sending, spending, and exchanges; integral cash flow and swift access to funds is highly essential. Paypal integrates seamlessly with most businesses, whilst being friendly for various devices and platforms, and its fees are much less than the alternatives. It has strong invoicing and multichannel sales features as well. There are no fees for sending money to friends and family, as well as providing the most manageable method of purchase without worrying about one's wallet; one may instead be able to pay by the password!
Cons
If one doesn't protect their password, account and sensitive information regarding to the virtual data, one can easily be hacked and compromised here on Paypal. However, that's mayhap a given if one requires such ease of use. A more common concern, nonetheless, is the lack of sufficient care and attention provided by the customer service; enthusiastic support for such grave situations and cases as well as swifter response in resolving disputes, where one may potentially experience frozen or delayed funds, would also be much appreciated. The seller protection policy does not cover digital goods either and there's also confusing transaction fees, widely varied and with rate differing per manner of use, as well as considerable chargeback fees...which is quite unfair seeing as if an item is lost or delayed, it is not the customer's fault and yet in order to regain some of their loss, as shipping and transaction is not regained, they are made to provide a penalty fee that does not differ as per the situation and amount in question. There is also no offline payment processing, and it would be a great improvement were that possible. Of course, there is also the recent addition of inactivity fees, although that may be easily avoided with a little care and logging in every few months or at least every year!

- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
The Perfect Payment Platform for Personal and Business use.
Paypal helps me to accept Credit and Debit card payments from my customers and it also, helped me to gain trust because it's safe and secure and I never had any problem with it.
It also, helped me to grow and perform better online and I don't need to worry about my payments not being transferred to my account because with Paypal I get it instantly in my account.
With Paypal I don't get just a Payment Platform I get more than that with Paypal I can really grow and get our Business to the next level.
The company is doing a great job, and I hope we will get a lot of cool and useful features in the future and I'm sure my great experience will continue with them for years.
Pros
It's very easy to use, and I really like the clean UI and I have everything I need in just one place.
One of the best Payment Platforms and I use it for my business for years now and I really never had any problem with them.
The support is great too and if I need anything I just email their support, and they will get back to me and call me in less than 24 hours and I really like their support.
I had an amazing experience with them for +7 years, and I still use Paypal to receive daily payments from my Customers and to send money to my family/friends and pay for services and goods.
I like the Express Checkout option for the websites, and I use it for Shopify and It's fast, secure, and easy to use to get credit card payments from my clients/customers.
I also, like their mobile app it's very easy to use and I can see my store transactions in one place.
It allows me to add my credit/debit cards and my bank account to the platform and I can use my credit/debit card to purchase products online or to send money from it.
They have a lot of accounting and financial stuff and they send me monthly and yearly reports to see how my store is performing.
I can add different currencies to my account, and I can convert between them in one click.
I like the mass payout option too because It allows me to send payments to my VA's at one time and I don't need to do it manually for each person.
They have integration with almost every e-commerce platform in the world Etsy, Shopify, eBay...etc.
Cons
They can allow us to use our PayPal balance to purchase online I don't know why we don't have this feature available for Paypal users in Algeria.
Paypal fees are a little high especially if you receive an international transaction from another Paypal user.
but, after all, we get a lot of useful tools and features and the support is great too.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Best for Online Money Transfer
My overall experience using PayPal has been awesome. I have managed to do online transactions with people located from different parts of the world. With PayPal, I can now do business with clients from any part of the world as I am assured of instant payments from PayPal.
Pros
I like how secure PayPal is. This means that your money is only accessible to you and you alone. If anyone tries to log in to your PayPal account, PayPal with alert you immediately and they will even require the person logging into your account to verify themselves. I also like the fact that transactions on PayPal are instant. Once the sender clicks on send, the recipient receives that money immediately without any delays. For users residing in Kenya, PayPal has partnered with Safaricom's M-pesa. This makes it easy for them to withdraw money from PayPal to M-pesa, which is also instant. I also like the fact that I can link my local bank with PayPal and be able to withdraw my money from PayPal to bank.
Cons
What I like least about PayPal is the way they temporarily hold your money for no reason even if it is from a genuine source. This is not good at all. Some times someone might receive money send during an emergency and then PayPal just decides to hold it for 24 hours. I also do not like how PayPal suspends users accounts. If they are to do so, then it would have been good they get enough evidence before closing the accounts. Sometimes these accounts might be closed with money on them. It gets difficult convincing them to give you the money that was saved there before the account was suspended.

- Industry: Music
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Online Payments
All in all PayPal favors the buyer because they have risk by not doing so. This means that as a seller you have to fight to win appeals. Its a bit frustrating when it can be completely a buyers fault but they still side with the buyer to avoid a charge back from the credit card companies. Other than unscrupulous buyers and the appeals process - the company is solid and reliable. It is used all over the world so you don't usually have a hard time finding a place that takes PayPal.
PayPal is great as an extra layer of insurance on the products you buy. They have a pretty robust money back guarantee on fraud so you can count on them to back up your purchase. They have two costing models. One is for the higher volume business transactions and the other is for families sending money or charities etc.
Pros
Both the mobile app and the desktop application are very easy to use. The interface is user friendly and and intuitive. There are also personalized mini links you can give people to send their money to which is a handy feature that doesn't see the acclaim that it should.
The apps themselves can store as much or as little data as you would like. The less data you keep on filed there though the more you have to enter in with each buy. Your information is easy to navigate through in some simple menu selections and a few clicks you can pretty much navigate everywhere on this site. On your mobile device you can set it up for express pay and you can keep your own personal profile up to date for payments for personal or business. All in all its very easy to use software.
Cons
The fee structure if you're not a trusted vendor can feel a bit trapping as there is a mandatory wait period before they will release your money to you. There is no way within the software to expedite the process and there is no easy way to contact PayPal in this manner. The other issue with the app is that once you enter in a debit card number or a credit card number the app won't let you remove it until they are clear that your account is clear.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
paypal review - esshaimi
Pros
Paypal is distinguished in terms of sending and receiving money, as it contributes to facilitating many things first regarding the process of sending money quickly, safely and reliably because before it was difficult to send money from one place to another while you are in your place very quickly, but the Paypal site came and facilitated this task and from Among the advantages of Paypal also is the ease of browsing and using the site so that you can move between all its different sections easily and smoothly without any cramps, and also the Paypal site guarantees you a refund of your money in the event someone swindles you or steals your money and also what I like about the Paypal site is the multiplicity The languages used in it, which contribute to facilitating the process of understanding and dealing with it without problems, in addition to that, the Paypal site is used in most websites, in addition to that, you can buy with your bank card using Paypal in order to ensure that you are not defrauded or your money stolen unlike the purchase By using the bank card directly, because in this case you will not be able to recover your money in the event that you are swindled or your money stolen
Cons
Among the negative aspects of the Paypal site is its relatively high commission for sending money, in addition to that, in many cases, various problems occur during the process of sending money from a Paypal account to another account or through withdrawal to a bank card without mentioning the reason for this. The problem is making it difficult to send money, and when you want to communicate with them in order to solve this problem, there are difficulties in terms of quick communication and quick response, and also among the negative things is that the funds are frozen for a certain period that varies for several reasons, whether it is from one Paypal account to another or in terms of a source of reception Money wasting a lot of time.
In addition to that, the account is sometimes frozen for a period of 180 days, or sometimes they require you to send some commercial documents or the national identity card in order to release the presence on your account
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
The best payment method for small businesses
I've had a really decent overall experience using PayPal. Like I'm sure many other people have done, I've used it for a variety of purposes. I became familiar with it when I first started selling products on eBay, then as I expanded to other types of eCommerce and started accepting payments from individuals. It has been incredibly helpful to me. This review's title indicates that it is the tried-and-true payment processing platform. Perfect for anyone who wants to send and receive payments for on-the-spot jobs, whether they are just starting out in company and need a reasonably free platform to process their payments that is compatible with just about any type of web hosting platform.
Pros
Then there is the issue of secure transactions. Using Paypal is quite simple, and it comes with an additional layer of security, fraud prevention, and encryption of bank and credit card account information. a wide range of user-friendly payment options, tremendous confidence and comfort in the robustness and security of the shipping, marketing, record-keeping, and tax calculation processes. Additionally, it provides instant deposits, prompt sending, spending, and exchanges; continuous financial flow and prompt access to funds are crucial. The majority of businesses can easily use Paypal because it works with so many different platforms and devices and has considerably lower fees than competing services. It also includes robust multichannel sales and invoicing tools. There is no cost.
Cons
Like many businesses that handle payments, PayPal levies fees for their services. It's always wonderful if costs can be reduced so that creators may keep more of the money they work so hard to earn, even though I expect and accept that fees are ultimately inevitable. When price increases are necessary to take percentages into account, it is unpleasant. However, in general, I have found PayPal's costs to be among the lowest, so this is a very small issue.

- Industry: Mechanical or Industrial Engineering
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
My goto place for transactions
Pros
Everyone who has done some sort of online payment and transactions have hear of paypal so it wouldn't be wrong to say it is one of the most used online third party payment source in variety of businesses. I have used paypal for last 10 years and still do for many of my online purchases and even fund raisers.
- Easy to create account and use it
Paypal account is free to create for normal usage and anyone can have it. It is simple, straightforward, and most importantly no hassles.
- Secure and safe
At this age where technology is everywhere data security is super important. Paypal takes user information and data very seriously and does encrypt it in the most secure way.
- Easy to links accounts
You can put money in paypal or link bank accounts and transfer directly. You can even send money to family and friends with a few click of buttons once your accounts is link. How great is that.
- Smooth transactions
Whether you are selling stuff or buying, everyone trusts paypal so using it for a means of payment is accepted everywhere. Ebay users are one of the biggest user of paypal.
- History
Your buying, selling, depositing and withdrawing information are locked and loaded on paypal for viewing. When someone like me who continuously buys on ebay and sometimes sells as well, paypal helps me understand how much important it is to have these individual transactions stored and organized.
Cons
Paypal is great except,
- Transaction fees for businesses
Do you buy and sell on ebay? Then there is some fee one has to pay which is not great for everyone. I hated those fees but a small price to pay for convenience I think
- Not good for big businesses
Paypal is not for big business for sure due to its lack of proper customer support and backup. Better go elsewhere.
I never had to deal with it but I know a few people whose paypal account got frozen or removed for no reason. That could be a disaster for sure and that means you have to go through a lengthy process to get your money back if you lost some.

- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Paypal Is a Robust Solution to Managing Your Money Online and Almost Everywhere
My current PayPal account is active since 2008 and so I can confidently say that I know I have been able to rely on this service many times over the years. Their customer service kindly helped me once to set back my account to "Personal" after I had been playing with the settings and wanted to know more about their "Business" upgrade. Many times, PayPal has been my best bet in getting paid for remote freelancing gigs, knowing this is a reputable platform and having the ability to confirm the sender's identity. Because one can move money around and connect different accounts to PayPal, this flexibility has been useful a few times when buying online with insufficient funds in the PayPal account. Since it can withdraw automatically from your credit cards if you check that option, this provides a seamless integration with the rest of your digital life that's, again, secure and very useful.
Pros
PayPal opens the doors to securely managing money online quickly and easily. In many ways, this is a solution that's "set it and forget it" and it works great. For instance, adding a bank account or a credit card is a one-time process and once this is done, receiving and sending money is a breeze. One can even receive money without having first created an account. PayPal, being so omnipresent, is a wonderfully secure option to shop online on any well-known website and to receive money from family, friends or employers. Sharing a link to get paid a specific amount in any desired currency is a simple as using PayPal.Me, a nice additional feature available in the dashboard. This is a software that works equally well for personal and business use and one can upgrade their account without trouble. PayPal makes it easy to manage your money on their website by either using your available balance when buying online and also has options to transfer money from or to your bank accounts, which is a perfect bridge to the digital world. There even exists the possibility to fall back to paying with a credit card online when the PayPal balance is too low without needing to reveal the details of the credit card to the merchant.
Cons
I love this service, but I did have problems getting to validate mobile phones in foreign countries by not receiving SMS. For this reason, I had to skip the addition of my mobile phone to the account, meaning I cannot use it to recover access to my account if the need arises. I would also add that this is not an ideal service to be transferring money to your bank account on a regular basis as the fees do add up and for some reasons, this is sometimes flagged as a fraudulent behavior when the money is being transferred from one PayPal account to another before making the deposit to the bank account. In my experience, one gets much more benefits in limiting its use to online transactions.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
"You've got cash!"
We have not had any problems so far, and I believe that our income has increased due to allowing people to register and pay online. We haven't made a detailed analysis of that yet, but it seems that way. PayPal is easy for us to use and easy for people who want to pay online to use too. Overall, it gets a high grade from us.
Pros
We chose PayPal because it has a history and a reputation. Although there are plenty of others out there, we felt most secure in a company with its reputation. It was a little tricky to set up because of financial security concerns, but we received the help we needed and it didn't take too long. PayPal has lots of options but we only use some basic ones: we use it on our website to allow people to pay for their retreat and program registrations. It interfaces nicely with Retreat Booking Guru which we began using at the same time. We have a choice between doing a daily "sweep" of our funds into our bank account, or doing it manually ourselves. To date we do it manually. I'm in charge of this, and at the same time I do a money transfer, I print out a PayPal report for our bookkeeper so that she knows what's happening. She of course sees our bank statements, but my reports help her make sense of them. Because we are a nonprofit, we get a lower rate than a commercial enterprise would. The monthly rate we pay in addition is a fair one, we think, and there is no charge for transferring funds to our bank. We like PayPal; it seems to work very well and it is a big help to us.
Cons
I'm not impressed with the reports generated by PayPal. I have a choice of downloading a report they generate, which doesn't have all the information I'd like, or simply printing what shows on the Activity page. When I do that, the column headings are shifted so they aren't over the right columns. But at least I get the info I want and in a font large enough to read. In the overall picture, this is something I can live with.