Guusto Reviews

Pros

Guusto is so easy to use! I love being able to recognize my colleagues whenever they help me out. It saves me so much time, and is super effective since they get to pick where they want to redeem it. I also like using it to thank my clients for their business. It has helped to strengthen my relationship with them.

Cons

There's nothing to not like! The app is really smooth. I've never had an issue, and everyone I've given Guusto gifts has been really appreciative.

Pros

I enjoy the variety of merchants, and the ease of redemption of funds.

Cons

I have not had any unpleasant experiences with Guusto thus far. However, I do look forward to even greater variety in merchants moving forward.

Pros

Nothing.. horrible experience. I tried to buy one gift card when I needed and the system was down.

Cons

If the platform is not working you will be loosing your time.

Pros

Some of the substances of Guusto contain:- Guusto admits associations to forge and tailor-make their member acknowledgment and rewards programs to meet their specific needs and aims.- Guusto's floor supports peer-to-peer acknowledgment, that can help to foster a certain guest education and develop clerk date.- Guusto is designed expected natural and instinctive, making it smooth for associations to implement and manage their attendant acknowledgment programs.- Guusto supports real-period pursuing and newsgathering, making it smooth for guests to monitor the progress of their recognition program and form adaptations as wanted.- Guusto integrates accompanying a sort of additional forms and manifestos, making it smooth for companies to merge their acknowledgment program into their existent arrangements.- Guusto offers a economical solution for parties revere implement and accomplish an worker acknowledgment and rewards program.- Guusto is adaptable, allowing associations to extend their acknowledgment program as their trade evolves.- Guusto offers a wide range of rewards alternatives, containing tangible and mathematical talent cards, that can help to instigate and engage representatives.

Cons

Some recognition platforms may not have a mobile app, which can be limiting for employees who prefer to use their mobile devices to access their rewards and recognition programs.

Pros

I like all of the different company options that I can choose from to use up my gift

Cons

Having the gift cards only online would be a road block for some, but other than that I can't think of anything else :)

Pros

Very Easy and user friendly, Availability to select a vendor for gift cards,

Cons

Maybe possibly adding more vendors to select from

Pros

I find it very user friendly. It is simple to recognize employees and reward them for their efforts.

Cons

There really isn't much I dislike about Guusto.

Pros

I like the wide variety of vendors to choose from .

Cons

That you can't transfer any of your Gusto over to your bank account.

Pros

I didn't have any difficulty accessing any features on the Guusto platform.It supports different merchant and gives room for different currencies too.An excellent avenue to recognize customers.

Cons

Having to manually change the currency probably I will get use to that.

Pros

Over one hundred merchants to choose from

Cons

It's so good, my only complaint is that I can't believe more people don't know about this

Pros

One of the main things that I like about Guusto is the wide variety of awards that exist, I can send gift cards to my employees, cash prizes or a check as thanks for the work days. I also like the Leaderboard system that it has, it allows me to know exactly which employee has had the best work performance, and in this way I can make the corresponding awards, it is quite easy. Finally, I must mention that I love Guusto's free trial, I used it for about 1 week before buying a paid plan, this free trial was complete, it allowed me to send unlimited rewards to my employees and it helped me understand how the platform works.

Cons

One of the things that should be improved is that a monitoring system has to be added which allows to know the status of the award sent. On several occasions I have sent awards to my employees but I cannot know exactly when they open that award or if it is still waiting to be opened, I would love there to be a system that allows me to see if the employee has already exchanged an award, to send him some reminder. I would also like to see more variety in the recognition plaques, currently I can send plaques with personalized designs to our employees to reward them for their work, however, there is very little variety of designs.

Pros

Using this product is very easy. As an administrator, I was able to teach all of our managers how to use GUUSTO with little confusion or push back. I love how you can pick a specific gift for someone or let them choose where they want to spend their money. I also like how you can write a personal note to them to make them feel appreciated. The customer service at GUUSTO is great. [SENSITIVE CONTENT HIDDEN] helps us very quickly and solves all our problems day of.

Cons

Sometimes employees have trouble accessing their gifts or I have had someone not be able to find his gift in his email. It was like it went away before he was able to claim the gift. Other than that, no problems.

Pros

It allows our HR team to work on core functions because Guusto manages our employees recognition program which otherwise would be time consuming. Rewards are very flexibility that staff really like. It has allowed us to modernize, attract and retain staff.

Cons

Cant really identify any weaknesses. It has been great.

Pros

Easy to use
Easy to navigate through
Can do on my phone

Cons

N/A There isn’t anything I didn’t like
Very easy

Alternatives Considered

Culture Cloud

Reasons for Switching to Guusto

Employees have more options

Pros

I appreciated receiving this by email ( as we are all working remote) this makes it super easy to send/receive.
I enjoyed also being able to divide the amount I have received at multiple vendors. I received a generous amount and was able to divide as I pleased and when I needed it on my phone while shopping which made my experience super user-friendly. I enjoyed having the personalized message from my team as well as my company logo

Cons

There is not much I can think of that I disliked. Everything worked well.

Pros

Very easy to learn how to use. Intuitive. The flexibility and options the software gives us. The ability to track redemptions. We hand out rewards for years of service, recognition between peers, event contests (Halloween, Christmas, etc.) and for welcoming additions to our employees' families. I love the fact that I can pre-build and save "reason" templates and corresponding personalized messages; makes it that much easier and quick to hand out.

Cons

I really can't think of anything for the moment.

Pros

My company uses Guusto to recognize employees for their great performance. It's really to receive little gift cards whenever I go the extra mile and deliver results.

It makes me feel like the effort is appreciated. And I love that Guusto gifts provide flexibility and I get to choose where to redeem it!

So much better than plastic cards!

Cons

Would be nice if it was available outside US and Canada as well. :)

Pros

Guusto is very intuitive. Immediately after signing up, I was able to figure out how to navigate, fund my account, and send gift cards almost instantly. I was able to send gifts to multiple users while still having the ability to customize each gift individually. Very simple and easy to use!

Cons

The only downside of Guusto is the limited options to fund the account without incurring additional fees, such as funding via a credit card payment. I did have to wait for my account to be verified before I was actually able to use it. However, the turnaround on this process happened within the same day.

Pros

The website navigation tools are so easy to use and select and the excellent part is the options to choose from in terms of different merchants.

Cons

All good so far but would post my experience as time goes by.

Pros

Easy and quick to send a recognition to your associates

Cons

It's a great system - haven't found a negative yet

Pros

1- It helped a lot to build a good environment within the company, due to the recognition given to each employee.
2- The possibility of rewarding my customers generated much more interest in my product
3- The HR software is very simple and easy to understand

Cons

Could have more images to make it even easier to understand. And have more scope in relation to rewards

Pros

I like how quick and easy Guusto is to use.

Cons

There really isn't anything I can pinpoint

Pros

Very user friendly
Large selection of cards

Cons

I lost one of my gift cards but found out it was my fault and not the software.

Pros

Gusto is often simple to use and inexpensive. Some of the HR edge cases (employee dismissal payroll, reimbursements, off cycle payroll, state unemployment, PTO) aren't always obvious, but with a little reading of the help articles, you can generally figure it out. Payroll, on the other hand, is quite simple to manage on a regular basis.

Cons

I wish Gusto's customer service was better and more responsive. And instead of needing me to go through the assistance subjects, it would be nice if they proactively took inquiries. They're also promoting supplementary services like automatic savings accounts. They even automatically registered us in one, which caused our staff to have queries and be confused, which was obviously not ideal. So it would be better if they focused on their main business and let employers add auxiliary services as needed.

Pros

I have been a fan of this for many years. It allows a busy business person like myself send gifts to my friends and family without the worry of "what do they want"

Cons

More vendors is always the thing I look at.