AccountEdge Reviews

Pros

AccountEdge Pro is so easy to work with. Although there is a small learning curve at the beginning, it is a simple system that allows me to handle all the accounting needs I have.

Cons

Hard to find any real issues with AccountEdge to complain about. I do have to give it thought when I change from one banking account to another.. I have to make sure that I'm using the correct checks.

Pros

Overall AccountEdge is a pretty straightforward product with regards to accounting. Its major strengths are budgeting and the input of that data, financial reporting (monthly books) and accounts payable.

Cons

There are some bigger issues that I am not a fan of with AccountEdge and in my 26 plus years of doing accounting I can say there are some poorer products but there are a lot of much better ones as well. Accounts receivable and the vendor/customer input needs some serious updating. We recently did an import of our data from the old owners to the new owners and it took the developers some serious time to get that figured our and fixed even after we were told it was not that difficult of a process by support. There is not mass way to remove and customer/vendor profiles. The billing system, if you want to give your customers the ability to be sent their month invoices and make payments, actually resides in another product, Account Edge Connect not in the base Account Edge. With that being said they only talk to each other with a manual "sync" each time you want them to update the other. There is no way to export data to a banking website for things like Bank of America's positive pay. So ACH's are a very manual process. If it was 10 years ago I could see why this wouldn't be a feature but its 2021 folks and this should be able to be done at this point. Especially with how virtual we all have to be nowadays. Support is hit or miss. There are a few really awesome folks and then again not so much. They offer no after hours support so you better only have an issue between 9am-5pm eastern time, otherwise you are stuck.

Pros

I'm stuck with it. We started with a much earlier version.

Cons

Trying to find prior years' transactions is costly and a huge pain.

Pros

After three years I'm comfortable with the daily use of AccountEdge. I used my failing Peachtree to calculate payroll for the first year and entered the numbers manually. Now I use the payroll subscription, which is not as flexible as I would like but it works. (I don't need the uploaded rates and could easily enter them manually.) I emailed a note about my frustration with manually calculating different matching and withholding SIMPLE rates for different employees and the answer completely solved the problem--the program now issues perfect paychecks and tax reports. This was one of two customer service experiences that were positive

Cons

My CPA finds it incomprehensible. As a corporation we carry profits and losses forward as retained earnings and are not required by law to distribute profits as dividends. AccountEdge does not allow me (or my CPA using his copy) to make the year-end adjustment to Retained Earnings reports so we can't know where we stand. I want to retire and sell or hand off the business but can't produce accurate reports via AccountEdge.
Also I detest the automatic numbering feature for payments (it's great for invoicing) and wish that could be optionally turned off. I pay at least half our bills online and record the confirmation number in the check number space, which is especially handy for reconciling half a dozen monthly federal and state tax payments to my bank--and to verify that I sent the payments! A great many confirmation numbers (IRS, Colorado payroll, unemployment, credit cards, FedEx, Comcast) exceed the maximum 8 digits allowed for check numbers. (I can enter the full numbers in the memo space.) It is obvious to me that the program had its origins in Apple/Mac as it has automatic functions that actually hamper accounting. It doesn't integrate with our estimating software as does QuickBooks so I may end up just using it for payroll (to avoid that Quick Books cost).

Pros

It is very easy to set up your company. It is very easy to navigate through the program. It has all the features that the big name overpriced software companies have and more. It works great for our air conditioning company with accounting that can be broken down by jobs. The payroll service is very easy to use and they keep it updated all the time. I think I have only called customer support 2 times and both times they had my questions answered right then. I would recommend this software to anyone needing to breakdown your accounting for custom reports, job tracking, employee handling.

Cons

The one pet peeve I have is that most of the payroll reports don't have totals you have to export them to excel and reconfigure them to get your totals or total everything by hand. Some of the reports they way they are laid out make it very hard to reconfigure them in excel. It doesn't let you access history more than two years so you have to look up on your back ups if you need to find something older.

Pros

Fairly customizable to meet our unique needs. Love that payroll and inventory tracking are built in, not some extra service. Also tax forms (which are an additional fee), and credit card processing (but would be nice to use Stripe instead). Just added kits for inventory, which is long overdue. Basically it's one stop shop for us and meets all accounting, inventory, POS needs for phone sales.

Cons

That it is not an entirely online software solution so that we could easily (at no extra cost) access and work with data anywhere. That it does not integrate seamlessly with our ecommerce software (only works with Shopify, which is a more expensive and less flexible option than Bigcommerce). The tax form should integrate more seamlessly and be part of the monthly support fee.

Pros

Ease of use for the number of features

Cons

Slow performance during some functions.

Pros

Flexibility, efficiency, ease of use, support, efficiency.

Cons

There are so many features that sometimes I get lost in the choices, especially the reporting choices.

Pros

Flexibility to adapt it to my business needs.

Cons

?? In over 20 years of using the versions of this software any cons I had are gone because the developers listen an input users ideas and suggestions.

Pros

I like the ease of use, clean interface, payroll liability payments and other features, like recurring transactions, that are similar to Quickbooks. Price is fair and support is helpful. I like that you can attach documents, but if their location is moved, its no longer accessible within AccountEdge.

Cons

Not online or bank feed friendly, no full-service payroll option. Report customization is extremely lacking.

Alternatives Considered

QuickBooks Online Advanced

Reasons for Switching to AccountEdge

Capabilities with reasonable pricing

Pros

AccountEdge Pro is easy to set up, execute and expand. I recently added the payroll feature. By doing this I will be saving money by not having to hire a professional to handle my small business payroll.
The modules are easy to understand as is the connectivity between features.
There is a lot of support available that is either free or doesn’t add a huge expense to my bottom line.

Cons

There isn’t much I don’t like about this software. I’ve been using AccountEdge for close to 20years and have never thought of replacing it.

Pros

I like how easy it is to customize in order to fit our specific needs.

Pros

I started using this software in 2003 when it was called MYOB. At the time, and for many years, it did everything I needed it do for managing my company's bookkeeping and accounting. It was fairly easy to use and only required updates every few years.

Cons

Eventually, I had to abandon AccountEdge Pro because they no longer support that latest Apple OS (Catalina - 64 bit).

Pros

Worked with AccountEdge for some time but previously I had worked with Peachtree Sage 2010 software and by far Peachtree won the best of me. Account Edge is good as a "get-it-done" software, simple rounded to get you what you need, but in order to rely on the software for the long run is not recommended.

Cons

We got messed up by one of the updates the software made and started having blanks in our records, and noticed the update wiped out the recent information we had put in the system. Thank goodness we had updated not so long before so we didn't lose anything important but after that situation we decided to cancel our account with Account Edge and try Quickbooks for a change.

Pros

it is very user friendly and easy to get around in the software

Cons

would like to see more customization in running the reports

Pros

works perfectly, info desk had quick and complete solutions

Cons

less well known, i have "brand name envy" because i use a lesser known program

Pros

I like this software. It is easy to use. They do not try to rip you off every year or two on making you do the upgrade. As an accountant I am telling all of my clients about this software.

Cons

The fact that when or if you need to change a payroll check you have to delete it and reprint or post the paycheck.

Pros

Easy to use and great for running reports to track our numbers.

Cons

The apperance of the software is a little dated.

Pros

Ease of use and value for the money. Very pleased.

Cons

Limited use on multiple machines. Otherwise no concerns.

Pros

Pretty easy to use. Updates frequently. Very simple interface. Easy to add products, sales, purchases, etc

Cons

One of the only cons that I find is that it does not integrate with SalesForce. Would make things a lot easier if you could transfer data between the two with out having to do it manually.

Pros

ease of use, payroll included in package

Cons

level of sub accounts in the chart of accounts

Pros

I started using your program years ago when it was called MYOB. Even though I don't use all of the features in the software I continue using it and keeping it updated. I have found that it is easy to navigate through and Tech support can always help me when I have a problem, which isn't that often.

Cons

When my customized forms don't transfer in the update .

Pros

I really liked the application, but it needs to improve the visualization for the end user as the tabs to access the functions, I recommend the team to change the screen that appears for the end user

Cons

It should improve the images within the program, looking for a better way to deliver a visual to the end customer, I recommend changing the ways of accessing the modules within the system