360Learning Reviews

Pros

I work for a french environmental and social NGO and we have more than 160 000 people on our 360learning plateform.
We launched one MOOC per year over the last 5 years, and several online training for our customers, amongst them CAC40 companies.
We were able to launch MOOCs with 40 000 participants easily : no need to know the website perfectly for a trainer to create contents, it is intuitiv and so easy ! The quality of the hotline we were expecting with so many participants was present : quick (most of our questions were answered within 24 hours) and reliable.
The tools provided with the plateform (tracking, customisation, emailing,...) allows us to efficiently follow our participants and custom the animation to fit their paths.

That allows us to reach an average completion rate of 14% on our MOOCs, and our 2019 MOOC was elected MOOC of the year in France by a panel of professionals.

Cons

on SPOC or COOC, we have every features we require. For our MOOC, we miss a participants map and the ability for participants to contact each other on a similar territory. but we are conscious this need is very specific for our needs.

Pros

360Learning allows employees to upskill others in the organization by sharing their expertise. The authoring tool is very user friendly. With minimal training on how to make the content engaging, anyone can create engaging courses for learners. The social features are also an important aspect; introducing new technology is challenging in itself, but the ability for learners to discuss with each other and interact with the instructor of the content makes the experience more aligned with in-person training they are accustomed to.

Cons

There are some functions in the platform that can use work, such as the blended learning feature. However, from my experience, 360Learning has shown its commitment to continuously improving the platform with frequent updates and prompt response to user feedback. The features that I find could be improved are not essential to my use of the software, but I do hope to be addressed soon.

Alternatives Considered

BRIDGE, Docebo and Litmos

Reasons for Switching to 360Learning

Choosing a software that is simple for learners to understand so that they could see it as part of the daily activities was one of our most important criteria. The alternative products we considered were either too complex or did not have the features we were looking for.

Pros

This software was easy to navigate and user friendly. It was self explanatory when navigating thru the software.

Cons

Extremely slow when changing from screen to screen!! Also the interface was nothing special. It looks very out dated.

Pros

360 Learning has been an amazing LMS to use. It’s integration with a range of different design formats allows for an highly customisable user experience and enables great UX control. If there’s a format you want on the platform then you can have it! It’s easy to use but powerful and has a number of features that are exceptional for supporting a great learning experience, such as truly collaborative learning which facilitates learner/facilitator interaction in a refreshing way and the granularity of the data means you can really dig into what’s working and what needs improvement.

Cons

The only thing I would really love is a more customisable interface for the learner. Being able to have a more granular control on what they see and where it is placed would be amazing.

Pros

The Collaborative Learning dimension which is one of the strenghts of the tool.
The possibility of interacting with learners to support them in their learning process.
Clearly identified contacts, available to support us in the implementation of our projects.

Cons

Get familiar with all the features of the tool requires time to fully integrate its environment and the options available. It is a necessary step if we want to optimise the operation of the LMS.

Pros

- The UX
- The social link with the pupils with the instant messaging
- The abillity to implement our own resources

Cons

NOthinf, really. We enjoy the whole product

Alternatives Considered

MOS Chorus

Reasons for Choosing 360Learning

Not enough agile and interactive Not made to create and implement our own resources

Pros

I love the fact that it is easy to use. You can easily create an e-learning with zero onboarding on how to create e-learning. It is super intuitive.

Cons

The reporting and dashboard are terrible on 360L.

Pros

The best part of 360 Learning is how intuitive the system is, very user friendly.

Cons

What I liked the least about the system is some of the functions are too similar to one another and should be solidified into 1 such as learning paths and programs. Lastly, when deleting accounts it will not delete the entire account from all groups if they are part of a private group. Lastly, as the owner of our platform I should be able to impersonate accounts so I can see how they home page look, in turn I am able to provide the best instructions to my learners.

Pros

The social learning aspect. Our success lies in allowing individual subject matter experts to create and lead programs specific to their expertise. By empowering the SMEs, we're able to disseminate information faster with a high level of accuracy.

Cons

Compared to other offerings (I explored 12 different LMS systems prior to choosing 360Learning) their interface could use an update. My complaints are merely aesthetic - the functions are what sold me.

Alternatives Considered

Lessonly, Acorn, CANVAS, Absorb LMS, Trainual, Adobe Learning Manager, Rise, Coassemble, Docebo and TalentLMS

Reasons for Switching to 360Learning

Gamification. Collaboration. Integrations. Price wasn't prohibitive. Native app for mobile. Inline authoring. Analytics.

Pros

A modern tool, which allows us to make our trainings available in very good conditions.
A very reactive team that listens to our needs for future evolutions of the product.
Ease of use !
Continual developments to improve the producte.

Cons

Some features were sold to us during pre-sales but are not available. Nevertheless a transactional agreement is being concluded to fix this.
Some bugs that could have been avoided by sharing some good practices more.

Alternatives Considered

Absorb LMS and Blackboard Learn

Reasons for Choosing 360Learning

The product we initially had was inexpensive but had too few features available. The support team was terrible :(

Reasons for Switching to 360Learning

Because 360 Learning allowed us to benefit from the best quality/price ratio.

Pros

I am very satisfied with the accessibility and management of the platform, both in terms of content creation and integration, as well as learner management and data analysis.
The platform is easy to use and the 360Learning team provides full support to learn how to use it : MOOCs are available to learn how to use the software, nothing better to learn and share the user experience !
The ergonomics of the platform is very pleasant and modern. The functionalities for exchanging with learners are very appreciated: a discussion space is accessible throughout the course next to each activity, as well as on the space that gathers the community of learners, you can like each other's comments, identify the people in a comment, etc.
The evaluation indicators, both qualitative and quantitative, are numerous, and updates have been made on this aspect. Adaptation of the platform and the team to regularly update the functionalities in order to improve the customer experience.

Cons

A few bugs along the way but nothing major, for example :
> Some technical problems were encountered with the integration of certain contents, but the updates of the platform allowed to solve them.
> The addition of quizzes or exercises can sometimes be limited depending on our needs. We encountered this difficulty at the end of the training course where we asked some questions to the learners in order to have a feedback on the training : we did not succeed in integrating all the questions in a single activity, which now poses a problem for us in terms of data extraction, we have to group the answers of each one manually and this takes time.

Pros

360 Learning is a real easy-to-use platform.

What we like the most is that the 360 Learning teams keep working / editing the platform so our learners can benefit from a nice user experience which gives a thoughtful access to our content. In the same way, the fact that the platform has several partnerships with appreciated creation tools really help to improve and offer modern content to our learners.

Since our use is mainly internal, we do appreciate that the dashboards and statistics are easy to analyse.

Cons

Even if the 360L teams gives qualitative content to have a better understanding (communications, elearning modules, support teams etc.) of their new functionalities, the beta phasis of their functionnalities might last a couple months. In the end, even if the developement of new functionnalities respond to our real user needs, it might be difficult to promote them to our learners.

Beside this point, we are really satisfied of the platform.

Pros

This software is easy to use. It took over a year for our team to vet different LMS systems, but we ultimately chose 360 Learning because it provided everything we needed in an LMS system. Our company currently has just under 200 team members and as we grow we needed a way to get training out to our geographically dispersed teams quickly and efficiently. 360 is going to allow us to do just that.

This platform was so attractive to us because it is easy enough for someone without a formal background in learning and development to create really effective training with just a few simple instructions.

Cons

I like everything about the platform and am excited about the upgrades that are getting rolled out!

The only thing I hope can be made available in future upgrades would be the ability to show multiple quiz questions on the same page.

Pros

- Easy and quick content creation with a wide variety of tools
- Great interface and user-friendly design
- Option for learners to interact and learn from each other
- Easy administration
- Great customer support

Cons

- As the product constantly evolves, there are still a lot of changes, so you may want to consider whether that's something you can handle. The changes are communicated in advance and always justified
- The reporting capability is not extremely in-depth and sometimes you need to dig for specific information, but with that being said, we were always able to find what we need

Alternatives Considered

SAP SuccessFactors HXM Suite

Pros

360Learning was the first LMS I ever used - I chose it due to the platforms simple, built in Authoring Tools that promised to make content creation easy and fast! I was not dissapointed, and thanks to the continued mentorship of my fabulous Client Success Manager I have been inspired to use other content creation tools that easily embed into courses to make them come alive for our learners (Vyond, Genially, Vimeo, Tiki Toki, to name a few)

I love that I can create learner groups and communities and target learners across our global organisation with specific training, in a social and collaborative way. I love that anyone can make a course!

As retailers, the collaborative element of the LMS and 360's 'Convexity Culture' is fabulous and continues to influence my own L&D strategy.

Cons

I would have said 'New Courses' not being displayed on the home page - but I am happy to hear that this is being resolved with their new update in may 2021! Hooray!

Pros

From the End-user standpoint
The tool is very friendly and ergonomic for end-users and can be provided to people worldwide thanks to its multilingual interface (10 languages)
The design is simple and modern
Personalization is available in a few clicks (language, profile, photo, notifications)

From the Admin standpoint
360L seems to be a small but fast growing company, run by dynamic and enthusiastic people who remain close even after you buy their tool
Full support to secure our deployment
1 key contact person to coordinate thorough support
Content is easy and fast to create: can be homemade and looks quite good; if design is outsourced can even look extremely professional and brilliant! Easy to publish too!
Allows a comprehensive monitoring. Dashboards with multiple views and info (courses participation rate, time spent by each learner )

Cons

From the End-user standpoint
Difficulties to organize the views (sort and filter features), especially in the Catalog

From the Admin standpoint
The app is evolving a lot (and for the best I'm sure) but sometimes the upgrades are confusing
Content is sometimes difficult to update after publishing
Members management remains complex (groups, roles, labels)

Pros

The platform has so many wonderful features. Users can score tasks and courses for rapid feedback on the content, and the site includes the capability to capture video and screencasting. There is also a social component akin to Facebook. Numerous branching possibilities are made possible by the availability of private and public groups. Both the content providers and the end user will find it to be very simple to utilize. Due to the system's simplicity of use, we were able to quickly learn it and deploy it.

Cons

What makes the strong point and the weak point is the diversity of features, which can occasionally take some time to learn.

Pros

What we enjoy with 360 Learning is that they always try to understand your real business concerns and translate them into the platform. We can always rely on our client business partner, [SENSITIVE CONTENT], to find the best ways to perform in our traning program !

We are rethinking all of our onboarding programs. Thanks to 360Learning, we can build a solid and complete onboarding program using all of the platform's functions. Moreover, they also support us giving

Cons

Not much to say about the dislikes, but some improvements can be made with the visual of some modules' home page.

Pros

The platform is highly intuitive, it looks great and is easy to engage with. 360 Learning are constantly adding new features and evolving in line with our changing requirements.

Cons

Not much, a few more options for reporting on completed session would be useful

Pros

Being present throughout the country, we needed to simplify our learning channels.
Our partners and employees were wasting too much time to go up to Paris.
We also had difficulty delivering and sharing information quickly across the network.
Meeting and signing the partnership with 360Learning was a natural step for us.

Cons

From the conception phase of our vast project including 1300 stores and 7000 employees, 360Learning team was totally involved.
Many meetings were essential to define requirements, technical specificities and determine relevant stakeholders : it really went very well.
Theirs advices were always relevant, and they were there at every key stage.

Pros

This product allows me to be organized with my lecture materials. I am able to reuse the lecture notes and update them on the fly even import existing work
I can do remote sessions via webinars are get real time feedback from my students
It works with popular technology used by students - they never leave their phones and they can access it via either one.
There is a trial version that you get to use before making a commitment
It is very intuitive to use.

Pros

We use 360 Learning to deliver blended learning that combines face-to-face workshops, webinar masterclasses and e-learning. 360 Learning allows us to set up this kind of complex training path and make it very fluid and accessible for the learners. From a pedagogical point of view, it lends itself well to fairly long courses, where we will control the anchoring of the skills acquired throughout the course.
This is why we chose this LMS in the first place.
In addition, we found that the platform was particularly robust: in the 2 years we've been using it, we've never experienced the slightest service interruption or blocking incident.
It is particularly easy to access and when you have questions, the online help is particularly rich and efficient.
Finally, the 360 Learning platform allows us to finely control the use by learners and to adapt the content if necessary.

Cons

I don't see any problems that weren't easily solved on the platform.

Pros

Our organization trains large groups of staff in the summer, before the launch of the school year. Historically, when staff were hired after we hosted the trainings, there wasn't a mechanism for catching those folks up. Thanks to 360 Learning a staff who starts any time - on the first day of summer PD, the first day of school, or even the 60th day of school - can get caught up on all our essential trainings!

Cons

There are a few more rigid features that sometimes trip up our less experienced authors, coaches, and instructors. For example, if a program session ends before someone has completed the courses, there's no turning it back on! We've learned most of the features now - and have increased training/support for folks - but they tripped us up a lot at the start!

Pros

360 Learning offers all the typical features for each position, including a user-friendly mobile app and interface for learners, social network-style feeds for authors, seamless integration of content from both internal and external sources, and mixed devices for administrators. With cutting-edge capabilities at the administrator's disposal, the platform, which is really expandable, supports the expansion of learning programs. It is, in a word, the best for training.

Cons

Users moving from one group to another could be better managed.The process for creating a training session is   changing your settings up until the session's end, therefore you must close the current session, make the necessary changes, and then start a new one.

Pros

It is, its "easy to learn" capability. After just a few minutes, I was able to correctly use the plateform and insert new documents. the technical support is also very reactive and efficient.

Cons

updating scorm documents is, sometime, a little bit difficult, you have to try 2 or 3 times to achieve your updating.