Finale Inventory Reviews

Pros

Finale Inventory has a very simple import tool. You simply copy data from an excel spreadsheet and paste them into the inventory system through you web browser as the inventory is cloud-based. Finale takes care of the rest. This truly intuitive copy/paste import method saves time, and having the ability to edit products in your catalog editing your catalog makes it struggle free.

Generating Purchase Orders (PO) is pretty automated. Our team was able to jump straight in an create PO's in no time at all as it is streamlined and self explanatory.

You can have unlimited users that can be added to your team.

There are a huge amount of integration possibilities. So whether you are integrating with WooCommerce on a Wordpress CMS, or integrating with ShipStation, Final Inventory has you covered.

Cons

The system is sometimes a little glitchy. The Finale team do promise to iron some of these out in the near future, but right now they still remain.
Their team rarely apologies if the system hasn't been working as it should, and never admit fault.

Alternatives Considered

Cin7 Omni and Zoho Inventory

Reasons for Switching to Finale Inventory

The price range was more in our budget, and I believe after trying out a demo of all three products, Finale Inventory seemed the easiest to use and learn.

Pros

Throw into the bargain that integration with Prestashop does not work straight out of the box and that none of the support staff could be bothered and I'd find it very hard to continue with this trial.

Cons

No support, couldn't get it to talk to prestashop

Alternatives Considered

QuickBooks eCommerce and Unleashed

Reasons for Switching to Finale Inventory

I havn't chosen it yet, and it doesn't look like I'm going to. Also the reviews look a little non-kosher, whenever I see 5 star and 1 star reviews only I tend to take the 1 star review as the genuine one.

Pros

For our company, the ability to see what inventory we have and where it is at a glance is such a time saver.

Cons

The invoicing side could be improved, but it has been improved significantly since I started using it in 2016.

Pros

The setup process was very straight forward. Setting up your inventory system can be very tedious but it's very important that it is done correctly. Finale can be fully customized for any type of business.

Cons

I wouldn't change anything at all. Finale can be pretty complex to a new user so I would suggest teaming up with support. They're very friendly and can help you become a Finale pro in no time.

Alternatives Considered

Extensiv Order Management and SkuVault

Reasons for Switching to Finale Inventory

The reviews were amazing and the onboarding team sealed the deal with their excellent customer service. They went over and beyond to make sure we had everything we needed to succeed.

Pros

I like most is its flexibility to handle items with serial numbers.

Cons

Some functions are not present like returning an item to a supplier is not available in the Purchase Order and I would have wanted to be able to write a note per serial number/Lot ID.

Alternatives Considered

inFlow Inventory

Reasons for Switching to Finale Inventory

Finale offers more of what I'm looking for in a system.

Pros

The software is very easy to learn and use, along with great features and functionality. Has some great workarounds and has been able to do everything we've needed and much more.

Cons

It's great so far, no complaints that I can think of to date.

Pros

Customer support is great! Shaquille has helped us make this software meet all of our needs!

Cons

When I first began using the product, I thought there were many shortcomings, but we have worked through the majority of that! I do miss a couple of the legacy reports, specifically the Pull Sheet, since the update, but this is not a big deal.

Pros

One of the standout features of Finale Inventory is its intuitive and user-friendly interface. The software is designed to be easy to navigate, making it accessible for users with varying levels of technical expertise. This is particularly important

Cons

Mobile App Limitations: While the mobile app is appreciated for its accessibility, some users have mentioned that it might lack certain advanced features available on the desktop version. This could limit the effectiveness of managing inventory on the go for more complex tasks

Pros

I like the sales velocity and easy want to make and receive POs

Cons

Items you assembly or build , the components don't get any sales /use velocity

Pros

Customer support is insanely good.

It accurately tracks inventory across several warehouses and sales channels.

The integration with Shipstation has revolutionized how we pick, pack and ship.

Creating and tracking bills of material across many complicated assemblies is easy and intuitive.

Picking using handheld scanners has virtually eliminated errors. In fact, we just went 30 days without a single report of a shipping error from a customer, and have averaged less than a 0.2% error rate in the 8 months that we've been using Finale. With our old system, the error rate was close to 3.0%.

Cycle counts with handhelds have eliminated the need to close down to take inventory, we're going to be off on December 31st for the first time ever!

Cons

We had a little bit of trouble with how Finale tracks BOM of an assembly sold on a marketplace, but worked with their support to find a workaround that has been satisfactory. Even though we didn't like the way it handled it out of the box, we felt like our needs were listened to and a permenant fix is being worked on.

Alternatives Considered

Cin7 Core, Extensiv Order Management and Brightpearl

Pros

I have been using Finale for over Six months now and it really has been one of the better decisions that we have made moving forward with a warehouse management system. It was recommended to us by mutual friends. We came from using Skubana and there were so many things that just didn't work nor met our expectations about a WMS. We had to change a lot of our natural workflow to adapt to Skubana limitations and even then, it was a struggle.

When we first considered changing our system to Finale we were very sceptical since we had already committed so much to Skubana. We thought we would need to start back at square one and the entire gruesome process would start again. That wasn't the case at all, the switch over to Finale was not even a days' worth of work. It was so easy to set everything up that we were operating at 80% in the first 3 hours.

One of the most notable things about Finale is that we were able to address every single problem that our previous WMS could not. Some examples were Dynamic Purchase Order Integration, Location Auditing, System Search functions (Searched the entire database for items rather than just what is categorized under a supplier), and the ability to push fake qty and live qty for the same item for different listings on the same store. Finale works on having the system work, while some other WMS (Skubana) work on making their systems look good.

I look forward to seeing Finale grow more and more!

Cons

Nothing really, so far Finale has been really great. I have already been recommending Finale to a lot my other eCommerce friends that work in similar workflows that we do.

Pros

Many eCommerce businesses face challenges from many different aspects of the sales/inventory flow; here at Bapmic Auto Parts Inc., we were no exception. As a large company with channels in eBay, Amazon, WalMart, and local sales, we desperately needed a ROBUST and COHERENT warehouse/sales management system.
After deciding that a cloud based software was the way to go, I proceeded to test a multitude of TOP ERP/Warehouse Management software(s). These ranged from Odoo, SKUVault, ERPNext, and the like, to more advanced solutions like SAS, Sage, Microsoft Dynamics, and so on. I was surprised in my research to find very few comprehensive solutions that would supply us with all the tools needed to unify our operations.
Then, I stumbled upon Finale...needless to say, I was extremely, and pleasantly surprised. Finale's ability to leverage ShipStation for inventory and order recording is second to none. The ease of setup, operation, and customization is a refreshing change in the world of open source, cumbersome solutions, versus overpriced, over-complicated systems.
Custom Integrations? Endless. Multiple warehouses? No problem. Multiple BINS? Done. Suppliers, purchasing, re-ordering? Done, done, and done. Sales, customers, advanced reporting, accounting charts, and inventory history? Yep, it's covered. Receiving? Of course, even with Expiration Dates or LOT ID's. Can it barcode?? Yes sir. Support? Top Notch.
Take the Free Trail, you will NOT be disappointed.

Pros

The system is extremely easy to use and and customisable. It was that easy that in the trial period, I uploaded my stock and inventory and was using it immediately over my exisiting program to search for products, inventory and locations. I was expecting to be testing the program and running along side my current software for a minimum of 2 months but it has been less than 2 weeks and we have already transferred over to it full time.Finale is extremely customisable and by far has the best search functionality i have used in a warehouse management system. With over 15500 SKUs, i need to know what i have in stock in a specific colour, size and style. Sometimes searching while i have a customer in front of me or on the phone. Finale does it all with easy.The onboarding is extremely thorough and they actually encourage me to book more session's. Its normally what comes with a software of a much higher price tag.

Cons

Integration with Xero - A popular accounting software has no integration, although they have a work a round.

Pros

Overall, the functionality Finale Inventory offers is better than all the other software platforms I have tested and used over the years. The ability to map product aliases to a master sku is a necessary process I have found lacking on similar platforms. Finale offers a simple and straightforward way to manage this.

Setting up warehouses

Cons

The user interface is lacking. The platform is fast and their simple UI keeps it that way, but it certainly looks outdated. In addition their reporting and document templates are lacking, with a non-intuitive way to customize them.

Also, there's no real FBA integration. Essentially, you set up a virtual type of warehouse, call it AMAZON-FBA, set inventory levels, and then map those sales to that warehouse. There's no real querying of FBA to check inventory levels and show discrepancies. Although their approach is workable, it would very nice to actually have a real integration with FBA rather than a band-aid approach.

Pros

We purchased Finale Inventory within the first few weeks of starting our business in 2016, back when $149 was an insane amount of money to be spending on software each month and we could barely afford it. It was one of the best decisions we made. Not only do we have historic data going back to the beginning of our business, Finale has allowed us to grow and scale in a way we never could have without it. Our catalog started with a few component entries and has grown to hundreds of SKUs in a short couple of years. We never could have managed this growth in a sustainable manner without the important inventory tracking capabilities that Finale provides.

Cons

Velocity tracking of build orders and material usage similar to how components are tracked from sales orders.

Pros

Using Finale has saved us an incredible amount of time. The orders off our e-commerce websites are created automatically in Finale and inventory is adjusted and tracked automatically, requiring little to no work on our end for this. It really does so many things well, its hard to say one thing we like the most. We just take it for granted. Easily the best software company we have dealt with. They willingly and quickly answer our questions.

Cons

I think getting used to using it. Learning any new system takes time.

Pros

Ease of use
Great customer support
Unlimited user access
Integration with Ship Station

Cons

Every time we have encountered a problem, customer support has been able to offer options and guide us through a solution.

Pros

Intuitive design, before I started using it we struggled to keep all of our inventory in sync across multiple market places. It was easy to set up our inventory numbers and get them in sync with Amazon, eBay, our website, etc. the barcode scanning was also very useful. We improved our picking reliability and having the insight into how much of something I have in each specific warehouse bin was a game changer.

Cons

The website is a bit outdated looking but it’s not really an issue because it works very well and is easy to learn.

Pros

We have keyed in 30 Field Reps' shipping information into the Finale system, along with 25 descriptive SKUs and inventory counts. It's simple to create Sales Orders for them and Sales History is automatically generated for easy review and analysis. We wand all inventory used each day and have a current count at all times.

Cons

We had some issues with the Windows Explorer platform but those went away with moving over to Google Chrome.

Pros

Blazing fast real-time search. I can search for a product or customer with just a couple words (partial or out of order words are not a problem for Finale). The UI is customizable and this ability combined with custom fields allows for very flexible work-flows that I was not able to achieve with several other inventory programs.

Cons

I wouldn't really say it is a "con" but rather a by-product of the awesome customization potential - The custom reports have a bit of a learning curve when doing it yourself the first couple of times, but the support is AMAZING and I've gotten quick assistance and was given the exact report I needed. Reports can be duplicated and modified to quickly tweak any of the default reports.

Pros

Finale is an easy to use inventory software that keeps all of your inventory organized and allows you to see which locations your stock is, and makes refilling inventory simple.

Cons

Haven't run into any issues with Finale, and they are always available to help with any support or technical issues. Everything works around Excel, so if you don't know how to use excel, it may be a bit difficult.

Pros

We use Finale Inventory to track shipments, stock counts, suppliers, cost and so much more.

Cons

Some times when creating new suppliers or new SKU you have to close the program and re-open, others wise the new information can not be found.

Pros

The software is very user friendly. Once you learn all of the basics, it is very easy to navigate.

When you are learning, reach out to their support team and they will assist you along the way. They will help give you initial lessons and then also take calls to help you if you need further assistance. Response is always very quick.

Cons

Nothing really, it is awesome. If you get stuck on something, they even have tutorials built in.