User Reviews Overview
About inFlow Inventory
Looking for an inventory and order management system for your small or medium-sized business? inFlow is used in over 90 countries around the world for manufacturing, wholesale, distribution, ecommerce, and more. It's also simple...
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- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Does what we need it to..
Pros
We switched from the desktop version of inflow.
We use MacOS/IOS as a company and were growing concerned that we would have to switch platforms completely to allow our team "cloud" access to our inventory and invoicing.
The new interface makes the transition very simply and gives us the full functionality we need on our operating systems.
Cons
We would like to see the continued development of the web app
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
the one that does it all
Now that we have it working and implemented, it is so much more fun to work with. there is an overview for al you can think of...... all reports you want, but also clear and up to date data
Pros
The programm covers almost everything in 1 program.
from buying, receiving, selling through the web-site build in or external, to delivering and invoicing.
There are a lot of other programs, but only a few with all these functionalyties in 1 programm
Cons
in the beginning we had problems, by picking the goods they forgot to also ship the goods.... in my inventory reports the goods only left after i shipped the orders.
I would love it if there would be a link in the programm to a tutorial page.... if you have questions or doubts...that you can look it up easely.
I think there are to low limits on orders per month and users...the programm will be expensive for us! ( we are not selling, the orders are to deliver what the doctors are in need of..... so no revenue will come out)
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for Free Trial
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Review Source
First day of product
Overall, don't color me impressed. It has a pretty interface and great functionality in theory. However the design elements are no better than that of an average student at a community college. It crashes and the server stability will leave you waiting to perform inventory.
Pros
In theory this works great. Limited to growth with a company with no API support. Which is unfortunate that they chose this route considering their pricing is on tier with medium size businesses in mind.
Cons
If the servers are down so frequently, the app will automatically opt for you to uninstall if it wasn't able to grab update information. You will also not be able to actively get to your inventory. If users are paying for a cloud service... you might want to get some server stability first. Yes... it's all secure, however this is risk management that should be addressed prior to charging for a product. My investors would have my head if I attempted to charge for such a beast.
Top inFlow Inventory Alternatives
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Inflow Makes doing business Seamless
We run a very simple, in/out business. Inflow facilitates our business activities extremely well.
Pros
The integration was seamless and the ability to customize client stores is amazing!
Cons
There are some features that would be great to have but are only available in the larger packages. As a fledgling, small business we would not be able afford those features at this time. #Goals
Response from Archon Systems
Thanks for the review Mark! We recently added more options into our pricing, so it might be possible to get some of the features you were looking for on a smaller plan.
Your Customer Success person will reach out to learn more about what you were looking for and will review your options with you.
Cheers,
Cassandra
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Fully adaptable, simple Inventory Management System
Pros
Able to use to suit the amount of information you want to work with. Functioned with bare minimum to allow bare bones set up which can then be added to as you decide to improve with more functions as yoou have time to do.
Cons
Would be good to have a holding goods in location where items automatically store and then have process for putting items into their location.Label integration other than dymo.
Response from Archon Systems
Hi Dan, thanks for taking the time to share your detailed feedback!
I've logged your note about a holding location.
And I'm also pleased to share that we now support more thermal printers (we've tested brother, DYMO, and Zebra so far) and we've built a full-fledged label designer into the inFlow web app.
The easiest way to find it is to go to a product, select Print Labels, and then select the Label Designer.
Cheers!
- Thomas
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Weekly for Free Trial
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Review Source
A Tool of Efficient Inventory Management.
It is an effective inventory management system that covers inflows, tracking, sales & reporting
That is what a business needs to get overall inventory insights for better decision making & customer service. It is indeed a value for money.
Pros
It is not very expensive & simple to use which helps you organize your inventory systematically.
Customer service is also very helpful & responsive. The interface runs smoothly without hanging & meets its functionality without hassle.
Cons
The system is great for a small business run but some flexibility in customization options really help to overcome limitations & make it more compact & robust.
Alternatives Considered
Zoho InventoryReasons for Switching to inFlow Inventory
It is easy to operate & its ability in inventory management is great.- Industry: Utilities
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Product for the Investment
Using InFlow, we have integrated work orders, inventory, and purchasing into one "place". Great options for reporting and usage. Overall, a simple, easy-to-use inventory management program, should satisfy most small business needs.
Pros
The ease of use and customer service make this product what it is. This software literally does everything we need.
Cons
I really have no "Cons". Maybe a little more user-defined templates, but I have made it work just fine for our use.
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Inventory Management Power House
Its a satisfactory experience overall.
Pros
Well its an amalgamation of all the correct features.
Cons
I would love to get the pictures in the invoices as well.
There can be a further reduction in price to get more customers.
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
small business user
Pros
ease of use and the invoicing helps keep control of our customers payments
Cons
the search feature would be better if it cleared after use as it keeps the last query in the box
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great program for small construction business
Good so far.
Pros
Price for the program and amount of users as well as ease of use
Cons
Location management seems to be pretty basic. But we have not been using the program too long
Alternatives Considered
FishbowlReasons for Switching to inFlow Inventory
Price- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
One of the better offline packages I've tried, cloud based offering is coming along nicely
Support for this software is very good, I never have a problem getting a response, and there is a user based forum that also has a lot of information.
Pros
I liked that it was affordable, did not require that you pay a monthly subscription (for the offline version) and that it was more intuitive than most I've tried. The new integrated barcode feature of the cloud product brings this to the level of $10,000 systems I have used in the past.
Cons
The biggest con with both versions of this software is the inability to handle multiple warehouses properly. If an item you have is in multiple locations, it treats those locations as different bins on the same shelf, so it will not tell you that you need to order more for warehouse "A" of there is enough in warehouse "B,C,D" to meet the min/max criteria. This requires you to use different part numbers for the same thing in each warehouse, which is doable but annoying when it comes to transferring between warehouses and labelling.
Response from Archon Systems
Hi Chris,
Thanks for the review!
We have significantly improved how locations work in inFlow since your review. It's now possible to have separate reorder points for each of your locations and different actions you want to take at each location when that point is hit.
For example, you could set a reorder point for your main warehouse and have that warehouse get replenished by purchases to your vendor. Meanwhile you could have smaller reorder points at your stores or branches that get replenished through Stock Transfers from your main warehouse. Manufacturers could also choose for a finished item to get replenished by building more on a Work Order.
Hope that helps!
Cassandra
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
It's the most comprehensive small business software I've come across with excellent customer...
Better tracking if purchases, inventory and sales, pretty much important in running a business.
Pros
I love that it has all the features from purchase to sales and the inventory functionalities are comprehensive. It captures almost all of our business scenarios. It is really comprehensive vs all other software that we evaluated. I would say that this is the top inventory software in its class, before the big ERPs. Also, their recent strategy to move to cloud with integration to popular platforms has made the software more relevant, and made our business easier to operate. Finally, the customer service is really great. They do interact with all users closely and they listen to product improvement suggestions.
Cons
1) it would really really be a big productivity boost to be able to create sales order, review customer receivables/orders, and stock transfers in the mobile app or at least in the web app
Response from Archon Systems
Hey Mark,
Thanks for the great review! Just wanted to let you know that it is now possible to do all the things you mentioned: create and review Sales Orders/ Purchase Orders, and Stock transfers in both the mobile app and also in the web app.
Cheers,
Cassandra
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Robust and Affordable Inventory Management
InFlow worked really well as an affordable inventory control solution with their one-time fee for a desktop version. Our client was a new industrial supply company with around 1000 items but very limited staffing. InFlow offered an unlimited number of inventory and sub-categories. We needed a program that was easy to learn with the ability to have real-time inventory counts, profit and cost of goods sold, along with sales quotes that could be moved into sales orders and invoices along with vendor ordering capability. Inflow provided what we were looking for in a desktop solution.
Pros
The inFlow Inventory program was quite easy to learn and compared to other inventory management software, really affordable. It also had the ability to integrate with Magento or Shopify for when our business client was ready to move into online sales and the ability to use barcoding. There were a number shortcuts in the program which was quite useful for a small business with inventory but with limited operations staff. For example, through the Vendor list, low stock can be identified with the Suggest Reordering feature. We found it was a fairly robust program for our small business client, but also easily installed, customized and managed with a fairly flat learning curve to run it with success.
Cons
The only major downside to the desktop version of inFlow was its inability to integrate with an accounting program. Although the reporting capacity gave all the information that was needed for management and financial meetings, the information had to be exported out of Inflow and imported into the accounting program manually. The cloud version of inFlow has this ability, but the desktop version did not. There was also no Mac version available.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Gotta Love it
I've been using Inflow for 10 years and it does everything a small business needs.
Pros
Its user friendly. Very good tutorial videos.
Cons
Not able to format or personalize email.
- Used Daily for 1-5 months
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Review Source
REALLY LIKING THE SOFTWARE, EASY TO USE AND HAS SIMPLE USER FRIENDLY INTERFACE
UNTIL MORE EMPLOYEES ARE FURTHER EDUCATED ON OUR PROCESS AND PLANS THE SOFTWARE WILL TAKE SOME TIME TO POPULATE AND GET US INTO GOOD HABITS AND ROUTINES, OTHER THAN THAT THE SOFTWARE WAS INCREDIBLY EASY TO SETUP.
I HAVE BEEN ABLE TO EASILY POPULATE THE SOFTWARE FOR SEVERAL OF OUR AREAS AND DEPARTMENTS AND AM CURRENTLY WORKING WITH VARIOUS MANAGERS.
Pros
PERSONALLY LIKE THE LOCATIONS FEATURES AND SUB-LOCATIONS, EASY TO ASSIGN ASSETS TO THEIR APPROPRIATE DEPARTMENTS AND USERS. I ALSO LIKE THE FEATURE TO ADD IN YOUR OWN TABS AND FIELDS.
Cons
I WOULD LIKE FOR THE SHOWROOM TO BE ABLE TO BE SPLIT INTO SEVERAL OR VARIOUS SECTIONS....SUCH AS BEING ABLE TO FILTER ONE DIVISION FROM THE OTHER, POSSIBLY HAVING INDIVIDUAL SHOWROOMS FOR EACH DEPARTMENT SO THAT WE CAN MAKE IT EASIER TO FILTER EACH DEPARTMENT'S ASSETS AND HAVE THEM BE SHOWN ONLY FOR THEIR ASSIGNED USERS WE INVITE.
WE ARE NOT USING THIS SOFTWARE OR THE SHOWROOM FOR CUSTOMERS, WE ARE ONLY USING IT FOR THE STAFF AND HAVING 1-2 EMPLOYEES (MYSELF AND ONE OTHER) POPULATE AND USE THIS SOFTWARE ON A DAILY BASIS. WE WOULD LIKE TO HAVE EACH DIVISION/DEPARTMENT'S MANAGER(S) BE ABLE TO VIEW THEIR OWN STOCK VIA THE SHOWROOM AND BE ABLE TO POSSIBLY EASILY PRINT OR UPDATE THEIR AREA/DEPT BY PRINTING OUT A PAGE VIA THE SHOWROOM AND HANDING ME AND THE OTHER INFLOW USER SO WE CAN UPDATE THEIR STOCK ON A WEEKLY OR BI-WEEKLY BASIS. SOME AREAS NEED TO BE UPDATED MORE FREQUENTLY THAN OTHERS.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great program but could use some added feature to help make business run more efficient.
So far I have no complaints. Except for one. Wish it has easy axcess to a tablet or mobile device for example. So when you away from the computer and want to do like a quick inventory count or something. Even look up something up for a customer to see if we have it in stock/more detail info without running back to a desktop everytime. You can just axcess right from the handheld device to make any changes right there as your in the stock room doing some work. Instead of have to print out like a count sheet every time and then go back and make adjustments. Which takes more time and waste paper in the long run. Even if it's just app to the program so can least make adjustments on frieght or look up info for a customer from a a tablet/mobile device.
Pros
Easy to use and not hard to learn out to navigate your way around.
Cons
Can only axcess yo it to the desktop or lab top computer you have it installed to.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great support, great software for our retail store.
Tracking vendors, stock, sales, and customers is a 1000 times easier and efficient because of inflow.
Pros
Easy to manage, inflow is now our companies sales and stock management backbone for our 3 branches. We print invoices, monitor and mange stock, etc.. Basically, all the standard actions taken from receiving and selling the item.
Cons
Everything is awesome. There is nothing negative about this product, the company is always stepping forward, from premises to cloud, I see a great future for this awesome company.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy way to do Inventory
Have been an inFlow customer for many years and will continue to be for many more.
Pros
Easy to use and setup, pricing plans for every budget. Customer support is quick to respond and really helpful. Has a lot of features and their development team is always looking to add more.
Cons
They really need a built in feature for lot/batch number tracking. There are several work around solutions (that do actually work) but it would be nice to have this be a standard feature.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
This is a great program for a business that does not need a full-blown ERP system
InFlow has a support team that responds with phone callbacks pretty quickly. We use a more complicated ERP for another secion of the business, but did not have the option for Spanish with that ERP system. For an entry level ERP, this is a good value for the money. I can recommend it.
Pros
It is very intuitive, and easy to use. The interface is relatively clean, and pleasing.
Cons
We are using the Spanish language feature (which was a primary reason for deciding to use InFlow) for one location, and the English for another. That works out pretty well, but InFlow has apparently decided to not focus on rounding out the Spanish part of it. There are a few places where, instead of Spanish, there is an English word. It is still definitely usable as it is, but it would be great for inflow to put another 25 hours into is to make the Spanish part COMPLETELY Spanish. Regardless, I can say that that should not stop you from using it. The English version of it is absolutely perfect, so if you don't anticipate using other than the English functionality, you will never know it. Even if you do use the Spanish version, you will still be able to operate just fine.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
I am in love
I have had nothing but great experiences with using inflow as well as using the live chat on inflow. I highly recommend it. The price is excellent for the capabilities it contains.
Pros
I love the simplicity of this program. I have over 1000 items in my warehouse we distribute to 32 stores. It makes the entire purchasing and invoicing system extremely easy for myself and my customers. The inflow showroom is amazing. The customers can actually see what they are purchasing.
Cons
I feel like the bar coding system is a little too complicated for my needs.
- Industry: Industrial Automation
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
inflow review
This software is a great buy for the cost, I have used it for over 8 years. They have added many new features over the years to make even better. Support is Ok but getting better.
Pros
inexpensive, you keep the data base, no monthly fees. For day to day use it is bug free, does not crash.
Cons
do not like the new pay every year maintenance pay system, some bugs with current things effecting the history of the inventory.
- Industry: Sporting Goods
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
My inFlow
Great for what I need it for. Sales, reports, inventory searches, past product look-ups.
Pros
Ease of use. Customer/Tech support is great. People are friendly and helpful. One of the few businesses that I do not dread having to call.
Cons
After 7 years I have not found anything that I do not like about inFlow.
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
I love this product!
Wonderful product!
Pros
This product is easy to use and you don't need to be an computer expert to master it such a great product and great customer service you had.
Cons
I don't have any bad comments using it and I'm still waiting for more updates to come.
- Industry: Management Consulting
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
inFlow Saves the day!
This product is the BEST!
Pros
This product have a lot features that you might need and almost all of it have a shortcut keys that may help to easily memorize to navigate it Overall experience using this product is awesome!
Cons
This product might more great if it can provide summary of your yearly expenses , But I love this product and I'm still waiting for updates.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Inflow Inventory is perfect for our small warehouse
We've been using the software for years and just recently upgraded to the cloud version. The ease with which our accounting office can verify receipt of goods is great. We operate as a central warehouse for our 7 stores and cut sales orders to fill the stores. With Inflow this is such an easy process. We receive product and fill the sales orders the same day, it's great. Recently, one of my colleagues left for another job and she switched their warehouse over to Inflow. I would recommend it for any warehouse.
Pros
Easy to use. Great visibility of product from receipt to sales.
Cons
Can't really think of anything, other than I wish there was an integration with our point of sales at the store level.