Spendesk Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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User Reviews Overview

About Spendesk

Spendesk is a cloud-based spend management solution designed to help businesses handle invoices, approval processes, expense reimbursements, virtual debit cards and more. The platform uses optical character recognition (OCR)...

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Feature ratings

Value for Money
4.5
Features
4.6
Ease of Use
4.8
Customer Support
4.6

Browse Spendesk Reviews

219 of 219 reviews
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Bethany
Bethany
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 15/7/2022

Significantly improves budget management.

Spendesk allows for real-time expense tracking and quicker approvals.
It is a platform that has enabled us to optimize line item and budget execution.
It aids in the management of travel expenses.

Pros

It allows you to automate processes and optimize your spending through an intuitive and simple interface.
I like it because it allows me to better control the employees in my area and issue cards whenever they are required in the currency that they require.

Cons

This platform has nothing that I dislike about it.

Verified Reviewer
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/12/2022

very good way to manage payments you can believe me

given my very good experience with spendesk I would recommend it

Pros

It allows me to have a better follow-up of my expenses management, it allows me to automate my invoices management by email. Thanks to spendesk I was able to develop my business.

Cons

since I have been using spendesk it has worked well for me. I have not had any complications yet.

Ferdinand
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
N/A

3
Reviewed on 17/6/2019

Improvements

Paying all over the US when travelling. Helps with keeping track of company expenses.

Pros

Easy to mangae/upload your receipts when you are travelling.

Cons

-Spendesk card doesn't work in many places (Trader Joe's for example)
-With the app you can only take photos from receipts. It would be a great improvement if you could make a photo that recognizes the receipt (adapts the borders automatically) and that converts it to a pdf.

Response from Spendesk

Dear Ferdinand, thank you for your review. The good news is our new mobile app will be launching soon, and includes a new feature to automatically crop receipt photos. Sorry to hear about the issues you had overseas, we've passed your comments on to our product team to investigate further.

Replied 19/6/2019

Top Spendesk Alternatives

Demian
Demian
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 13/7/2022

Monitoring and control of expenses.

pendesk is a very effective expense control platform, which has allowed us to avoid budget disasters in our area and to keep a record of corporate card transactions that allows us to identify inappropriate expenses.

Pros

I like being able to track expenses in real time.
It gives us the ability to issue virtual cards to make payments and receive reimbursements.
It makes it easy to pay for subscriptions.

Cons

There is nothing I dislike about Spendesk.

Mark
Mark
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2018

Great efficiency tool for small companies

Pros

It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones.

Cons

It costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent.

Response from Spendesk

Thank you Mark for your kind review. We are really happy to free you and your team from the hassle of paying at work!

Replied 28/11/2018
Kristan
Kristan
  • Industry: Publishing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/2/2019

Life changer!

Loads of international travel and receipt management - worry free

Pros

I was in sales in the earlier part of my career and vowed to never return because I thought the expense reports took way too much of my precious time. thanks to Spendesk - it has literally changed my professional & personal life - bank is happy and I am hassle free - love, love love it!

Cons

literally cannot think of one - so easy to use & instantaneous....My accounting team no longer loathes me!

Response from Spendesk

Thank you so much Kristan for your wonderful review !! We are really happy to make your life so much easier.

Replied 25/2/2019
Ruben
Ruben
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/7/2022

Control of budget movements.

Spendesk monitors our department's expenses to avoid unnecessary or lavish spending.
It helps to keep a healthy accounting, pay subscriptions and issue invoices to customers.

Pros

I like being able to issue virtual cards for unforeseen expenses or employee travel, keeping a very detailed record of expenses in case of an audit.

Cons

There is nothing I dislike about this platform.

Katie
Katie
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 7/7/2022

Effective cost control.

Spendesk is a platform that has helped us optimize our budgets and control our employees' expenses.
It allows us to run expense reports with the data it collects and design new expense and budget execution guidelines based on those reports.

Pros

It allows me to issue cards when I or any employee in my department needs them.
It allows me to make online payments and generate invoices, receive reimbursements and monitor compliance.

Cons

I have no complaints with this platform.

Rodolphe
Rodolphe
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 11/12/2018

Perfect tool for open company

Use it for 4 years now, so usefull for employees.

Pros

If you work in a company where trust rings the bell for your boss you have use this tool, it's so easy and powerful. Everyone can be autonomous when travelling or need to buy any good need for his job.

Cons

Maybe the UI with soft colors is not easy enough to understand for blind colors people leike me, bigger icon shoud be a good idea

Response from Spendesk

Thank you so much Rodolphe for your kind review!

Replied 12/12/2018
Vlad
Vlad
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/12/2018

Great help for managing your work receipts

Pros

- expense cards for recurring payments
- OCR to recognise receipts
- configurable approval workflows (with auto-approval if under specified amount)
- VAT support
- mobile app
- visibility on back payments

Cons

- not enough visibility with spending per per category / missing analytics dashboard

Response from Spendesk

Dear Vlad, thank you for your kind review!

Replied 26/12/2018
Thibault
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/6/2019

Manages accounting better than other pieces of software!

Pros

Spendesk allows me to pay in a B2B environment, while having full visibility on realtime spending and accounting at the end of the month!

Cons

I wish I had known before that I could connect Spendesk with my accounting software: I would have saved so much time!

Jules
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/10/2019

Useful

Pros

Intuitive, practical, incredible support.

Cons

Chatbot is always displayed even if I don't need help

Response from Spendesk

Thank you for your great review Jules!

Replied 10/10/2019
Natalie
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 19/6/2019

Easy to use and an enjoyable experience

It makes my life (and my bosses life!) so much easier. By giving me a budget I can spend with I don't have to pester by boss for money/company card access. I don't have to wait for expenses to be paid at the end of each month, I don't even have to log expenses! I also don't have to worry about losing receipts as I upload them straight away, and if I don't, Spendesk reminds me and questions why. It's a very intuative and user friendly platform.

Pros

The app - the ability to instantly upload receipts on the go (and reminders if you don't!), updates on balance, pin easily available through the app.

Cons

The sign up process wasn't as smooth as it could have been, I can't remember why or how now as it was a while ago but I remember getting my card in the post, with little instruction/information about what to do next. I then managed to 'sign up' but didn't register my card for ages as I thought I'd done that by signing up.

Response from Spendesk

Thank you so much Natalie for your amazing review! We're so happy to read all your feedbacks, and we improved our customer onboarding process to avoid further confusion as you just mentioned :)

Replied 20/6/2019
Verónica
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/9/2022

Simple and effective

Pros

Easy to use, the app has an intuitive design. The customer support is fast and efficient.

Cons

I had a few payment failures but they solve the issue almost immediately.

Omotayo
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/3/2022

Spendesk Accounting software

Account Payables

Pros

I particularly love the ease of use of the interface

Cons

None that i can think of at the moment.

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 1/12/2022

Spendesk Review by a client

I am really happy to be able to use such a tool in our day to day operations

Pros

Tool makes it extremely easy to pay our monthly subscriptions for other tools we are using to operate our business and we don't have to deal with those processes

Cons

If you get different amounts every month for different subscriptions; you would have to get the amount approved by the approvers which could be a disadvantage since payment doesn't go through if that's the case

Edwin
Edwin
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/8/2019

Saves countless hours

It’s globally amazing!

Pros

Accounting used to be quite painful for us. Immediate and automatic reconciliation saves us countless hours!

Cons

It’s hard to create temporary card on mobile.

Response from Spendesk

Thank you Edwin for your amazing review, it means a lot to us. We're super glad that you enjoy using Spendesk and that we're helping you save lots of time! Wishing you a great day.

Replied 26/8/2019
Daniella
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/3/2022

Loving Spendesk!

Pros

Spendesk has a strong UX, making their software a breeze to use. In a couple clicks, I can submit requests for reimbursement, add my receipts, get a virtual card, etc. I love how simple the platform is. It makes my job a lot easier!

Cons

I can't say there's anything I dislike about the software. It meets all my needs and more.

André
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/3/2019

Surprisingly helpful and efficient

Spendesk allowed WeTek to manage all the paperwork related to its employees T&E, using a more efficient and correct approach. We've also improved the flexibility regarding one-off online purchases and regular subscriptions. Expenses management became simpler and its platform is very intuitive. A very good experience and I would definitely recommend it.

Pros

Automatic supplier identification and the ability to invoice the amount of documents uploaded. The user reminder feature is very useful, as well as its reports.

Cons

It would be interesting to be able to select the expiration date of the issued credit cards. Also, physical credit cards should somehow enforce company spending policies.

Response from Spendesk

Thank you André for your amazing review! We're really glad to help you and all teams at WeTek dealing with spending management.

Replied 2/4/2019
Timothee
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 21/7/2016

accountant point of view

note: can't tell about "value for money".

I use spendesk mainly as an accountant, sometimes as administrator or requester.

Pros

From an accountant point of view, it allows very easy follow-up for expenses and a great overview of missing receipts.
On classic accounts statements, you have few or no information about the expenses. Since our credit card was used by and for different departments in our company, it required me a lot of time to follow expenses and identify for what and for who the expense was. Very painful!

Spendesk completely solved this problem.

Cons

Honestly I don't see real cons as far as it goes. It's more about new features which would be great to be implemented.

Response from Spendesk

Thank you Timothee for your nice review!

Replied 5/12/2018
Bosko
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/3/2019

Easy to use and great for keeping track of invoices

Pros

There is no need to hand out real CC details all over the internet and the reminders about uploading receipts are very useful.

Cons

There is nothing I don't like about spendesk to be honest, it does what it's mean to do.

Response from Spendesk

Thank you so much Bosko for your amazing review. We are really happy to help you on a daily basis!

Replied 1/4/2019
Ollie
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/8/2019

Ease of Use

Pros

It's great to make purchases and ideal that I need not use my own card for online payments

Cons

There was an issue with where my approvals went initially though this may be because of my direct report within the company

Response from Spendesk

Thank you Ollie for your nice review. We are happy to make your life so much easier!

Replied 5/8/2019
Mark
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 3/4/2019

Great simple tool

Great software that allows me to finally no need to keep the receipts to claim expenses as a constant business traveller.

Pros

Simplicity design and able to track my spending

Cons

So far, the problems were solved and quite efficient.

Response from Spendesk

Thank you Mark for your great review !

Replied 5/4/2019
Philip
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/5/2019

Excellent Product!

Pros

I am using the software for all my travel expenses. I do not work in finance, so I do not have much insight on the usability for the company overall but as an individual, Spendesk makes it extremely easy to manage my expenses.
The App helps to keep everything organised while on the road.

Cons

I have no complaints about the software. Again, I do not manage the finances for the company but for me personally, there are no cons.

Response from Spendesk

Thank you so much Philip for your nice review. If you need any assistance while traveling, do not hesitate to contact our support team and we'll be glad to help!

Replied 22/5/2019
Verified Reviewer
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 7/5/2019

Makes a complex process quick painless

I regularly need to spend on incentives for gathering user feedback, and spendesk makes that process easy for me.

Pros

As a user of Spendesk, it's great to feel enabled to easily make work purchases without needing to worry about expense forms, or waiting for someone to give you a company card. It makes my workflow faster.

Cons

There's very little I don't like. I've only had two case where there was something in the UI that I didn't understand 100%, but it didn't prevent me from achieving what I needed to do.

Response from Spendesk

Thank you for your great review!

Replied 8/5/2019
219 reviews