User Reviews Overview
About Resource Guru
Resource Guru is a resource scheduling tool that helps busy teams keep projects on track. It offers a fast, flexible way to schedule people and assign work for any type of project, at companies big and small. Project managers...
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- Industry: Telecommunications
- Used Daily for 2+ years
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Review Source
We have had this tool for about 4 years now and we have come to rely on it heavily.
organization and accessibility to a schedule managed by many
Pros
- online so you can view it remotely
- clients can be color coded
- you can set various permission levels
- reporting is accurate
- customer service is fast
Cons
- searching for a specific project can be a challenge with no search feature
- nothing else, it works well.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great piece of software
Pros
Really easy to use and UX friendly. Intuitive functionality and transparent scheduling. Constantly updating and developing functions which is great. Great customer service
Cons
No negatives to be honest it’s a better piece of resourcing software than I’ve ever used
- Industry: Information Technology & Services
- Company size: 11–50 Employees
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Review Source
Great product but no development
Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing.
The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product.
So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.
Response from Resource Guru
Thanks for the review Ossian! While I understand your frustration at the low frequency of new feature releases recently I'd like to correct you on a few things. It's not true that we have failed to deliver anything since launch—for more information on our product updates you can go to the "Product Updates" section of our blog http://blog.resourceguruapp.com/category/product-updates/. We are sorry that our leave management feature is not yet live but it is a large and complex upgrade to Resource Guru and we want to ensure it is all perfect before we release it. We hate the idea of our users doing our testing for us.
Although we haven't directly integrated with any apps yet, we have developed webhooks (found in your account settings) which deliver realtime updates enabling you to create many DIY integrations using services like Zapier. We also have an advanced API (more details can be found at https://developers.resourceguruapp.com/). We want to wait until the product is slightly more evolved before we start working on integrations and the work we've done to date will put us in a very good position to do so when the time comes.
Lastly, I noticed that you only gave our customer support 2 stars. We pride ourselves on giving excellent customer support to all our customers and the team will be very disappointed to hear this. Apart from reading comments about features being on the roadmap (while you may find this frustrating, we are only trying to be honest and not make promises we can't keep), was there anything else about our customer service that you found inadequate?
Once again, thanks for the review and I hope we can bring a smile to your face in the future as we release more features.
Top Resource Guru Alternatives
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Resource Guru - the best resource scheduling tool!
Pros
Improved resource utilization: Resource Guru helps organizations make the most of their resources by allowing them to easily schedule, allocate and track the utilization of their resources.Increased visibility: Resource Guru provides real-time visibility into the availability and utilization of resources, making it easier for organizations to plan and coordinate projects.Better collaboration: Resource Guru enables teams to work together more effectively by allowing them to see each other's schedules and availability, and by facilitating communication about resource allocation.Overall, Resource Guru is designed to help organizations get the most out of their resources and increase productivity and efficiency.
Cons
some time and effort to fully understand and utilize. This can be a disadvantage for organizations that do not have the resources or time to invest in learning a new tool.Limited integrations: Resource Guru does not have as many integrations with other tools and systems as some of its competitors, which can limit its functionality for organizations that rely on integrated solutions.Limited customization: Some users may find that Resource Guru's features and capabilities are limited and not fully customizable to meet their specific needs.Limited mobile app: Resource Guru does not have a dedicated mobile app, which can be a disadvantage for users who need to access the tool while on the go.
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
RG is great for keeping track of resources and utilization of employees
RG has made scheduling much simpler and visible across our organization
Pros
functionality, ease of use, visibility and the way we're able to allow access to certain functions
Cons
would be nice to have a search function to look up past and future information
Reasons for Switching to Resource Guru
RG was highly recommended by a few of our colleagues- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Easy to use resource scheduling
We had major problems with our existing tools being over complicated when we really needed a simple solution. Resource Guru ticked all our boxes and staff found it really simple to use.
Pros
Simple easy to use and great user interface
Cons
Some features are global and can't be switched off.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Great tool for resource planning
Overall, RG was a game-changer for us. Since we have implemented it, we got a better overview of our projects and became able to plan ahead and more long-term.
Pros
The product is very easy to use, intuitive, and fast. We love the ability to zoom in and out and have different views of our timeline.
Cons
What I (currently) miss most is the ability to quickly update the schedule. For example, to select multiple "tasks" for one employee and move them 1 or more days forward, in other words, to shift or postpone someone's entire schedule. We change schedules quite frequently so it would be easier for us to have this enabled. But I've heard that this would be possible down the road.
Alternatives Considered
Toggl TrackReasons for Switching to Resource Guru
We wanted something specific for resource planning, not for task management, and the others we considered were more leaning toward task management.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy to use high level planning tool
Resource Guru allows our company to do long-term high level planning of resource utilisation and provide a guide lead time for sales teams.
Pros
I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.
Cons
I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.
Alternatives Considered
AsanaSwitched From
Google Docs- Industry: Environmental Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Ali's review
A useful and easy to use tool for establishing resource needs and conflicts.
Pros
Helps with scheduling of staff and identoifying resource needs
Cons
Tie to other frewquently used softwares such as Micosoft products
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Review as an employee
From my experience Resource Guru has a goos UI/UX.
Pros
Is easy to understand for an employee talking in terms of using it as a calendar.
Cons
The fact that there is no comment section so I need to report all the mistakes personally.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Couldn't run the team without it
Excellent. All our interactions with the team have been fast and successful. They clearly love the product and the work they do.
Pros
It's fast and intuitive and I am able to see at a glance and report on all of my team's assignments and accurately schedule all their time.
Cons
Reporting aspect. Stock reports are good, but would like to be able to drag them into a platform like PowerBI. Potentially via scheduled export to CSV or similar. Would also like some more customisation such as more leave types and an option to backup and restore information. Finally, audit tracking - who made what change.
Alternatives Considered
Microsoft TeamsReasons for Choosing Resource Guru
The tool was only good for scheduling large blocks of time, was slow and cumbersome. This tool is much more dynamic.Reasons for Switching to Resource Guru
Exact functionality match to requirements. Originally bought for my team only, but quickly expanded to the whole department.- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Daily Resource Guru user
As mentioned above, the web based ease of use and reporting functionality make Resource Guru a trusted tool for maintaining and tracking our resource based projects. Highly recommend!
Pros
My company chose Resource Guru because of the web based interface. We've stayed for the ease of use and robust reporting functionality. We are able to extract daily, monthly, and yearly (or custom) reports and easily create Excel pivot tables for internal analyzing. This feature alone is extremely beneficial to our company.
Cons
No dark theme. It's only a minor thing but would really like to see the quality of life feature added to future versions.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Resource Guru is a great online tool that does a perfect job in scheduling resources on...
Overall, we are very happy with the tool. Over the course of years, we had to find work arounds and come up with creative solutions (within what's possible in Resource Guru) but having found those solutions, we are getting what we need from Resource Guru.
Pros
Generally speaking the UX/UI of this platform is very user friendly and easy to learn/use. I love the color coding feature (that can be used for marking projects, resources, etc) and the recently added filtering by the "Resource Booker" is very useful too. Last but not least, I like that Resource Guru keep this product alive as every once in a while they publish new features and enhancements.
Cons
Resource Guru for our organization does a great job of helping us schedule resources of projects over time. So I can't really think of major issues. But one minor pain point is once we create a "non-billable" project and schedule resources on that project. Often and after a while (usually when a project is signed and official) we have to change that project to "billable", but although we do that, we still need to manually update each and every resource booking under the "Schedule" section and mark each booking to be "billable". Ideally and if we change the billability on a project level, all those resource bookings should inherit the change that was applied to the project.
Response from Resource Guru
Hi Amirreza
Thanks for leaving your great feedback!
Regarding your query about billable/non-billable projects, we don't currently offer the functionality to change the Project-billable-status for every past booking, as we aim to keep historical bookings as accurate as possible, but I've shared your feedback on this with the relevant team here so it can be considered as we continue to develop the app and it's features constantly :)
I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!
Thanks,
Michelle
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Intuitive and efficient resource management software
Pros
The best part about Resource Guru is the reporting system. Given how fuss-free the management tools are to use, the reporting system is the proverbial icing on the cake, as it aggregates all your available data in one easy to use panel. Not to mention, it is so intuitive to use and has such a remarkably low barrier to entry, that I onboarded all my team managers in a single day, and have never looked back.
Cons
Some parts of the UI look a bit dated, like the "adding resources" panel, but it's honestly not a big deal because you only use it once when adding your resources, and hardly touch it ever again.
Other than that, changing the default working hours is a bit tedious, but again - do it once and you never need to adjust it again.
Response from Resource Guru
Hi Timothy
Thanks for sharing your review of Resource Guru :) I'm pleased to say that we have some enhancements planned for the Resources section, which I hope you'll be pleased to see when they're released!
Can I suggest that you sign up for our newsletter in the footer of our homepage if you haven't already - http://resourceguruapp.com. That way we can keep you in the loop about new features and other news.
If you have any other questions or feedback at any point, please don't be a stranger. We love to help and we're always keen to hear any feedback.
Thanks!
Kat
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Perfect for small business
Overall we love it and it works perfectly for our small company (i.e., 35 people)
Pros
The software is intuitive and very useful for scheduling people to travel on projects, indicate time off, and let people know where you are each day.
Cons
I don't like that you can't organize your resources on your own. They are all alphabetical so we have to put the same letter at the beginning of each person in a group so they are grouped together on the schedule. Not a huge deal but seems a little odd for that the be the default and can't change it.
Response from Resource Guru
Hi Piper
Thanks for sharing your feedback with us! We do have plans to let you reorder your resources in future, so I've made a note to contact you as soon as this is available.
In the meantime there are a couple of options. You can use custom fields and filters to display only the resources you're interested in. This is great if you want to focus in on specific teams, for example. You can read more about using custom fields here https://help.resourceguruapp.com/en/articles/2942058-using-custom-fields-to-categorize-resources-by-skills-department-and-more And learn about filtering resources here https://help.resourceguruapp.com/en/articles/2942088-filtering-resources
The alternative option to put numbers at the start of your resource's names in order to group them on the schedule you currently use already and I hope it helps for now!
If there's anything else I can do to help at any point please just let me know!
Thanks,
Michelle
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Value for money and SO easy to use
This has saved us countless hours of email writing and phone calls as our trainers can see their bookings without us having to call or write to them each time something changes. All of our sales and booking team can immediately see who is available for times requested by a client. Our Marketing and Finance departments love the reports and they are so easy to customise.
Pros
Colour-coded projects, ability to mark projects as confirmed or tentative, able to sync the software to individual calendars, easy to customise reports, everything on one screen, easy to add and customise new resources. I could go on but, this software has grown with our company over the past 4 years and we are all very happy with it.
Cons
The new features that are added are not always in the order we want. For example, it took 4 years for the confirmed/tentative option to be added - a very useful feature for us but I understand that the Resource Guru Team needs to prioritise features based on the overall needs of their customers.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Resource Guru Overall Review
Overall a great app. Has certainly improved my time management abover all else. This app really enables me to keep on track of my workload and stay organised in the fast paced agency. Very useful indeed and couldnt work without it.
Pros
As an account executive for a design agency, being able to shcedule resource is a key part of my daily activites. RG is super easy to navigate and makes scheduling my work really efficient. I use it every day and it makes my work management a whole lot easier. An email first thing in the morning shows what I have scheduled for the day so I can be prepared for the days bookings. The dashboard also enables me to see what Ive got in for the day which is great. I can easily cancel, edit and add new bookings with just a couple of clicks. Using the different colour schemes also enables me to see who on my team has bookings so if i ever need to edit a booking, I kow who to speak too on my team. Overall, I would highly recommend this app too anyone as its super intuitive and no training is really needed! Perfect for anyone in client services.
Cons
Nothing to improve from my point of view. I havent used all the features off the app so no comments on ways to improve.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Very helpful, easy and friendly interface. Good value for money too"
I have been using for a few years now and Resource Guru is a really good software with easy and friendly interface. Since it was updated it got even better. The whole team likes it and we've never had any sort of doubts or problems with this software. It naturally became part of workflow.
Pros
You can add clients and project and move things around very easily with drag and drop functionality. The look and feel and their calendar is extremely helpful and clear. With RG you can schedule people and easily manage annual leave, sick leave, and hours dedicated to each task, client or project. We never required any sort of training and the whole team was able to start using straightaway.
Cons
It would be nice to have a Project view. To make it easier on the hours management on a project basis.
Response from Resource Guru
Hi Patricia,
Thanks for sharing your feedback!
A more project-oriented view is definitely on our roadmap for the near future. In the meantime, you may find the Projects section of the Reports useful for tracking time booked on projects.
If there's anything else we can do to help please just let us know.
Thanks,
Michelle
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Resource scheduling never easier
It has make resourcing scheduling so much easier. Staff knows what they are supposed to be working on and managers can plan properly resources and understand conflicts or overtime required to complete projects on time.
Pros
It is a very easy tool to schedule resources. you can extend tasks across weeks, split tasks, duplicate tasks across different team members. It is visual and easy to use. It allow us to understand who is working on what projects.
You can customise and filter resources by teams and you have a reporting tool where you can see by week how is your resource utilisation.
Cons
the Zoom -+ button will only show present week or next 6 weeks. It would be good if you can select how many weeks you want to see, between 1-6 weeks to visualise on the Schedule tab.
sometimes when adding many tasks on a day for one resource, you create overtime unnecessarily it would be good to have a button/option to distribute same amount of time to all the tasks for a day, taking the amount of hours the resource works a day.
Reporting- when reporting who is working on what project, it would be useful to have the percentages of time spent on each project.
Alternatives Considered
FloatReasons for Switching to Resource Guru
value for money- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Worth It
Overall I am very happy with the product
Pros
As a cloud based system it has no implementation issues. Its easy to use and clear to view. The ability to use colors to quickly delineate users and projects is a great feature and the reporting is excellent
Cons
Having to download reports as a pivot can be frustrating I would prefer the reports to be available within the software.
Alternatives Considered
JiraReasons for Switching to Resource Guru
Was quicker to implement and easier to use- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Excellent for viewing schedules
i can see the dept's schedules and plan booking
Pros
Easy to use and add important notes to as well
Cons
We have 16 trainers so would be good to view the schedules one one page without having to scroll up and down
Response from Resource Guru
Hi Jaspal
Thanks for sharing your review of Resource Guru! The number of resources you see on the page at once will depend partly on your screen resolution, and partly on how many bookings you have for each resource on individual days. The more bookings, the more space a resource will take up on your screen.
You can help to show more resources by hiding your availability bars; here's a walkthrough you might find handy: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar
It may also be worth noting that you can filter your resources, so you're only looking at relevant people. Here's a walkthrough showing you how: https://help.resourceguruapp.com/en/articles/2942088-filtering-resources
I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!
Thanks,
Kat
- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
usage of GURU
I do find it easy to use, very intuitive and clear interfaces. I do do the inductions of new 'Client managers' on how to view their requested resources and everybody likes it
Pros
The simplicity of the usage and interface
Cons
I could not edit information of members of the team once they are listed.
Response from Resource Guru
Hi Mimi
Thanks for sharing your feedback! Once your team activate their account, their photo comes under their control (along with their name and email address). Resource Guru was designed so that each person invited into the app has control over their own details and can keep their own details up to date. This helps to prevent one person from being burdened with keeping everything up to date. So, the best thing to do is to ask your team to update their own photos themselves.
If you have any resources that have been added to your account without being invited (or who have yet to activate their invite) then you should still be able to upload photos for them.
Please let me know if there's anything else we can do to help :)
Thanks,
Michelle
- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Resource Guru Makes My Daily Life Easier
Pros
I really love that it'll remind me what my schedule is like the night before I sleep. I feel at ease before I go to bed :) thank you!
Cons
I am not toop sure if there is such a feature already. However, it'll be best if I can match my personal calendars on match on Resourece Guru as well. I am an influencer and a writer. Therefore my hectic schedules may clash in and outside of work.
Response from Resource Guru
Hi Fauzi,
thanks for sharing your feedback! You could subscribe to your Resource Guru bookings from your external calendar if you'd like to, because we currently offer a one way calendar sync feature which lets you send your Resource Guru bookings to an external calendar such as Outlook - you can find a walkthrough here: https://help.resourceguruapp.com/en/articles/2942091-syncing-resource-guru-events-with-your-calendar
I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help.
Thanks,
Michelle
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great Tool
it have been very positive. I implemented this across or company to get some visibility on our resource allocation. it have worked well and is not very expensive.
Pros
very easy to use and the calander view is great give me a sense of what is going on 2, 3, 4 weeks out.
Cons
would like to have a feature that allows the employee to be able to mark a task or a project complete, which would than send a notification back to me or the PM that they are available to do additional works.
Reasons for Switching to Resource Guru
functionality, easy of use than the price.- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Resource Guru - helps tackle lack of resource visibility
We are now able to track all of the resources within our department and run metrics on what is being worked on and what our utilisation is across IT. We also use this as a recharging model to our businesses so this is a vital piece of software.
Pros
The software is an easy to use format with searchable features and the ability to track personal from their actual hours work to the forecast showing future demand. The ability to allow resources to book against multiple codes and be organised in multiple teams means that reporting from the tool provides vital details for our KPI's and metrics, helping drive improvements and efficiencies within our organisation
Cons
There is a limited pipeline of change and growth of the software, which does not allow development in areas that would be useful to our company.
