User Reviews Overview

About Avaza

Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices and more. Avaza also...

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Feature ratings

Value for Money
4.7
Features
4.5
Ease of Use
4.6
Customer Support
4.7

Browse Avaza Reviews

410 of 410 reviews
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Juliana
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2019

Great to have everything from task management to invoicing in one place

Avaza deserves a shout out for their customer service. You can reach them via chat, and you usually get a reply within a few minutes. They have the best service of any vendor I've ever worked with.

Pros

The task management system is robust and easy to learn, so onboarding new people is simple. And for us, a big benefit was going straight from project to invoice. No more importing or exporting information and doubling up on data entry tasks.

Cons

Scheduling recurring tasks is currently a little clumsy. You cannot set a task for "First Monday" of the month, for example. However, I'm told they have improved scheduling for recurring tasks in the works by their customer service.

Denise
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 31/10/2022

Work smart with this great PM software

There are both hard-working teams and smart ones. In this case, the latter is more accurate; Avaza is an excellent tool for any group working on numerous projects together, especially those with a high volume of interrelated tasks. Time tracking for teams, individual work hours, and even smaller tasks and subtasks are all included.

Pros

Avaza is mostly utilized by our company for PM and tasks. By removing mundane, time-consuming tasks, it frees up a significant amount of our time each week. Our actions are closely tracked and evaluated by Avaza. The process aids in locating bottlenecks and other trouble spots. Avaza is vital to the smooth functioning of our Admin, BD, and TS departments.

Cons

Although the quoting mechanism is solid, it lacks the adaptability necessary for our purposes. We'd love it if large projects could be broken up into stages. It would be nice if screenshots of attached images could be shown in the chat window.

Akshay
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 6/3/2023

Avaza is an all-in-one online invoicing, project management and resource scheduling tool

Avaza is a great online project management and invoicing tool that is easy to use and customise to suit individual needs. It is also a great resource for tracking and monitoring employee time and expenses. Although the legal billing feature can be a bit complex and confusing, the other features make it a great solution for small and medium businesses.

Pros

I really like the project management aspect of it where I can track projects, assign tasks and resources, manage deadlines, and monitor progress. The resource scheduling feature is also great, enabling me to book resources in advance and manage resource availability. The time tracking and expense management features also make it easy for me to accurately monitor and track employee time and expenses.

Cons

One of my least favorite features of Avaza is the lack of an integrated customer feedback system. To track customer feedback and reviews, we have to use a third-party solution. The customer support could also be improved by adding a live chat option and faster response times.

Top Avaza Alternatives

Leonardo Andrés
  • Industry: Architecture & Planning
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

3
Reviewed on 17/4/2020

Avaza a software that is worth your time

It helps me stay organized and on track wherever I am, in the office, at home or on the go through the app.
Nice interface, easy to use and understand, I miss a little more color and the possibility to personalize it maybe with your company colors or with the ones you like, but the experience overall has been great so far.

Pros

- Easy to use, just a couple of minutes to get everything set
- Nice Phone app with available dashboard to get a quick glance at where you are at.(For me the possibility to check your task on the go is a must in my everyday life)
- You can personalize priorities and different clients without any hustle
- The Timer! This is great, it has an incorporated timer that lets you track how much time you are really spending on each task.

Cons

- I really miss a Dark theme for the phone app, it will better in the eyes.
- It does not allow you to personalize the background color of your tasks, that will be nice for a quick glance at priorities and better in my opinion that the flags

Response from Avaza Software

Hi Leonardo,

Thanks for your review. We plan to add support for a dark theme across the web and phone apps.

We have added your vote to the feature request and our support team will reach out to you as soon as it becomes available for use.

Replied 17/12/2020
merve
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/12/2022

Excellent report generation, project management, and customer service

It is practical, uncomplicated, tidy, and straightforward to use. The chat feature is excellent because it keeps everything in one location. The timesheets make it simple to keep track of estimates and assess how accurate you are now or have been in the past so that you can develop estimates that are more accurate going forward. For us, this function is fantastic.

Pros

The reports are really useful for project management, billing, and keeping track of our location across the entire firm. We can immediately act on all the information and make decisions because we can see the status of each employee at a glance, as well as any potential overruns compared to timetables, costs, and chargeable. We can create tasks with Avaza, assign them to team members, and keep track of who has completed what. The software contains a chat room where everyone working on the project can discuss the work, as well as a calendar and Gantt chart for each project so we can view the status of all activities on one page.

Cons

At this point, practically nothing. In the past week, I've tested around 8 different systems from other vendors, and this one is by far the finest and meets all the criteria. Alerts tailored to each activity would be quite useful. Additionally, the option to quickly assign time or projects to users on a daily basis rather than for the duration that the job is open would be useful.

Taryn
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/8/2022

Freelancer Life Saver

Pros

As a freelancer who has to track time differently for each job and everyone wants invoices done a different way, Avaza has been so helpful. Not only does it help when it comes to invoicing to keep things organized, but the time tracking has helped me understand how long tasks are taking me and HOW I'm spending my days and make adjustments from there. An essential tool for freelancers and those curious about their task/time habits. Also, it's free. Rarely do you find good quality FREE products but Avaza is one of the good ones!

Cons

Getting invoices the way I want them is still a trial and error. I wish when I went to adjust how I want the invoice displayed that it would remove what's currently in there and redisplay with the new conditions. However, it just adds the same tasks/hours in a new format so it doubles up instead of replacing the old format.

Alternatives Considered

Harvest

Reasons for Choosing Avaza

Cost and ability to add many organizations to bill for.

Switched From

Harvest
Kristin
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2022

Incredibly intuitive and efficient

We needed a tool that our operations people and other team members could use to enter their time, create estimates, projects, and invoices, and communicate easily between workers and approvers. This program was built by people who understand what is needed to support a proper project management workflow. Absolutely no complaints.

Pros

We can move smoothly from estimate to projects/tasks to invoicing in a click. Everything is obvious, smooth, uncluttered. Nothing is hidden behind nested menus or un-obvious navigational labels. Best project management software I've tested, and I've tested dozens.

Cons

Nothing. And if we ever have a question or issue, customer support is fantastic.

Hanno
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/8/2019

The most comprehensive free Project Management Tool I know

I wanted to plan the founding process of my new agency and AVAZA helped me a lot with it.

Pros

It's richness on features. Gantt-Charts, easy import and export of data, integrated time tracking.

Cons

It's not as fast and beautiful as other tools.

Alternatives Considered

MeisterTask

Reasons for Choosing Avaza

I was looking for something more sophisticated.

Switched From

Trello

Reasons for Switching to Avaza

It has more features.
Aziz
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 23/5/2019

The perfect solution for managing freelance projects

Pros

I would say that one of the best features Avaza offers is the project management feature. It was really easy to use and had allowed me to visualize the progress that was being made in each project.

Cons

Avaza is such a great software and it included way more than what I was expecting. But I think it would be better if the developers provided more frequent updates for the mobile app.

Alternatives Considered

Invoicera, FreshBooks and Asana

Reasons for Switching to Avaza

Other invoicing tools did not offer the option to get paid on Payoneer. Most of them were offering PayPal as the only way to get paid while Avaza is an official Stripe partner and is also integrating with Payoneer.
Aron
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2019

Major Fan

So far no software could beat this.

Pros

Everything - Gantt charts, Seamless invoicing & Full project and task management. Also great team management capabilities.

Cons

Wish there was a chrome extension along to easily clock time without visiting the tab.

Lukasz
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/2/2021

Great project management tool

An intuitive project management tool that includes all of the important components of project management in a single interface. My experience so far has been very positive.

Pros

Avaza makes it easy to collaborate on projects and tasks with clients and teammates. Especially, I appreciate the fact that notifications and messages are sent directly to my email. I like how easy it is to use. Our clients learn it quickly and enjoy working with it, so we can complete projects faster. The free plan is great as you can test out the service before buying and the pricing is also very reasonable.

Cons

It is possible to issue invoices in one currency per client. I would like to send invoices to the same client in different currencies.

Alternatives Considered

Plutio and Asana

Reasons for Switching to Avaza

Less expensive and/or more features

Response from Avaza Software

Hi Lukasz,

Thanks for your kind review. We really appreciate your taking the time.

We currently support invoicing in a single currency for a customer to streamline project billable rates, fixed amounts, budgets etc. This is something on our roadmap and we will make sure your vote is added to the relevant feature.

Please feel free to reach out to our 24/7 customer support team if you require any further assistance.

Replied 26/7/2021
Erica
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/6/2022

I'll Never Use Another Software

Easy to use and seamless once you get setup. Overall I love all their features.

Pros

The time tracking and filter reporting system were a must have for me when shopping for softwares. Avaza is the only software that met those needs perfectly.

Cons

If I had to put something, I'd say that task roll-overs aren't as suitable as I would like. I would like for the new created tasks to be able to roll-over with more clarity as to which new job this is. Also, I do not like that completed tasks continue to show up as a timesheet task after completion as this over-populates and confuses this area. This would be never ending if you had weekly task completions that rolled over.

Mohammed
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/9/2022

Very good, easy and valuable software

Pros

It's very easy to use for me and my team.
I'm using it to manage my remote team

Cons

The mobile app is not a native one. Push notifications are not working on mobile app.

Alternatives Considered

ClickUp

Reasons for Choosing Avaza

Price

Switched From

Asana
Jitendra
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/4/2018

We as a startup company were looking for 360 degree solution.

Our startup company PowerPoint Geek. We started using this software from day 1. In between we tried another software and our customers were not happy. The reason was they were not able to pay from other software. Our customer asked to send invoice from Avaza only. As they find it very easy to make payment online from the direct invoice web version link.

Pros

We found Avaza from google. First we tried a free trial and after that we subscribe for premium. We send customer estimates and invoices from Avaza. Also, whenever someone approves or disapprove estimates is done directly from the online web version of estimates. When we send customer a invoice, he can directly make paypal payment from the web version and it get updated directly to our dashboard. Now we have started using projects to assign task to our designer and that also work great. Live support are quick to reply.

PowerPoint Geek are permanent member of this software and we are quite comfortable in using this software.

Cons

No Cons. Really good online software. We have tried many other and found this to be the best. So no cons at all.

Josh
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 2/3/2020

Keeps you in the know every step of the way

We use Avaza to coordinate with multiple freelancers around the country and world, and to keep track of both projects and invoices that we send to clients. Previously we were using two programs to do what Avaza is doing, so this has been far preferable.

Pros

There are lots of ways that Avaza has helped our small business (I know for a fact that it has made a HUGE difference in the amount of time it takes to invoice, for instance!). For my own personal use, though, what I probably like best is the notifications sent straight to my email - including the fact that I can directly access finished projects/documents from those emails.

It may seem like a small thing, but this is a huge time-saver when I'm receiving multiple projects on a daily basis. It also serves to keep me on track and aware of where things are in the pipeline.

Cons

"Offset days" for recurring projects is a bit confusing, and I wish that there was a way to remove collaborators we are no longer working with.

Debjit
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 27/11/2018

A simple and powerful client and project manager.

I just love the simple easy to setup approach. I can set up and start using the software within days, and there are no learning curves. I just used their project management and time tracking which is great. I can recommend my customer/user to use this service so they can simplify their task. I am still trying this and getting some awesome result.

Pros

Simple and clean setup is what I can set up easily. I like the simple wizard just in front of me and all the process updates are in front of me. The UI is clear simple and just workes as they should be. I love the minimalistic and to the point menu of it. Menu structure is also just in front of me, no more finding or take a note for just a menu. And yes it really does what it tells even in the free plan it is so much initiative then others I have tried. Project management and Time tracking are what I use most of the time and just workes. I am happy that I gave this a try.

Cons

Reports can be improved. I am not very comfortable with the report features. I just get confused and get lost with so much reporting options. Also, I think the report should be under every particular subject.

Response from Avaza Software

Hi Debjit,

I am glad to let you know that the reports module got a major upgrade. All reports are organised under each major category.

Commonly used reports can be saved with filter values and can be scheduled for email delivery as well.

Avaza now supports more than 50+ insightful reports with all the information at your fingertips.

Please feel free to reach out to our friendly customer support team with further feedback via direct chat from within the app or on our website.

Replied 17/12/2020
Grace
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/3/2021

Great for all types of users

Love it!

Pros

I loved the clear usage of the tool, seems and is very easy to use.
All information is available at some clicks, also gives a overview for historic data which is great for management purposes.
When it comes to filling the data is easy to do timelines by weeks and also gives the chance to create templates for filling repetitive tasks and just copy from one week to another.

Cons

It will be awesome if the tool can provide a "guide" for First Time User Experience. Besides that is great!

Response from Avaza Software

Hi Grace, thanks for taking the time and leaving us such a detailed review.

We have plenty of useful Getting Started Guides and Videos on our support site. In addition to that our friendly 24/7 support team is at your service if you require any assistance. You can reach out to them via chat or email.

Replied 26/7/2021
Quintus
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 14/12/2018

Avaza is absolutely amazing

The software is really amazing in that I have used it for so much more than what I initially anticipated. I now use it for recurring invoices too and managing support contracts. It is so easy to use overall

Pros

The huge list of functionality and ease of use. Great set of standard reports. The software replaces a few other tools - project management, financial, timesheets, tracking expenses, reporting

Cons

I feel the project scheduling part of the software can be enhanced and the Gantt Chart view. That does not mean that it is not useful - it just does not work easily when the plan changes or for advanced scheduling

Response from Avaza Software

Hi Quintus,

We are glad to let you know that we have added significant new improvements to our Resource Scheduling module including scheduling by total hours, sorting by availability and a lot more.

Please check it out and feel free to reach out to our friendly support team with any further feedback on [email protected] or via direct chat from within the app or our website.

Replied 17/12/2020
Anja
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 28/11/2021

Avaza is the best

I have had a great experience with them so far! Really responsive, easy to use and very beautiful!

Pros

Their customer service is exceptional. They really go above and beyond to fulfil requests

Cons

I would like to be able to use more features when paying the highest package. I feel there are still many things that I can use in the software, but lack the funds to do so, which is forcing me to go to other apps to reach my goals

Alternatives Considered

Trello and monday.com

Reasons for Switching to Avaza

Avaza was better priced initially
Stijn
  • Industry: Industrial Automation
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 28/8/2020

Collaborative Project tool

Avaza helped us to overcome our geographic distribution. Vydraulics is an organization that is spread over several countries using different project management tools. Being easy to use and cloud based, we could integrate Avaza very easy in our organisation.

Pros

The cloud based software is very easy to setup and learn to team members. It's easy to get an overview of the project using lists, gantt or kanban views. Tasks are easy to plan and follow up. Furthermore the timesheets are well integrated into the software.
The collaboration with internal and external (customers/suppliers) people is well designed and easy to manage.

Cons

It is not so easy to track a project purely on time parameters. Sometimes it requires complex project reporting to get time based (lead times, estimated versus tracked time) parameters the way you want to have them.
The reporting is however very extensive, so you will find your answer. If not, you can always get help from the Avaza support.

Angel
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2019

Avaza user

Great experience all in one capabilities

Pros

It does exactly what I need it to do when collaborating with customers

Cons

Everything is great nothing to dislike. It offers all I need!

Alternatives Considered

Basecamp

Reasons for Choosing Avaza

It didn’t have everything I needed

Switched From

Fiverr Workspace

Reasons for Switching to Avaza

It has all in one functionality
Scott
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 21/5/2020

Strong platform

I had given up the search to find a platform that combined project management and timekeeping. Avaza offers that combo with much more robust features and flexibility than I had expected.

Pros

After two years of searching for a timekeeping platform to compliment our production management platform we happened upon Avaza. It compares fairly well with Asana and ClickUp, especially considering the lower price point. But what it may lack in super fancy project management features it more than makes up for in the timekeeping functions. We are still newbies to Avaza, but so far we really like what we see.

Cons

We have found *most* of the reports we have needed and found them to be quite helpful. That said, a few more dashboard widgets and more reporting functionality would be nice.

Katie
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 25/1/2019

Project and Client Management with Invoicing All in One Place!

Avaza allows me to keep all my clients and their individual projects in one place without sorting through a maze of emails (or worse - missing an email). Since I'm already tracking projects here it makes since to also include my invoicing in the same place. My clients are informed every step of the way and can view and pay invoices from the same place. I believe it is helping me create a better client experience and their customer service has been fantastic!

Pros

I love being able to manage and collaborate with my clients in one place. It's easy to track my time and expenses and then add them to their invoice. They can view project progress, leave comments, and view and pay invoices. On my end I can easily see tasks in the order they should be done according to their due dates. It's ideal for my job as a private photo editor.

Cons

Avaza has the tools I need but I do have a wishlist of things I'd like to see in the future. For one, the dashboard isn't interactive, so you can't actually click on anything and go to that task - it's just a snapshot. I also wish that there would be more options for notifying clients when project status changes to started and complete. Currently I leave a comment to notify them when things are done.

Michael
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 30/10/2020

Great Product for Consulting Firms

Super happy with the experience overall. Great product!

Pros

Product is easy to learn and use. Functionality sufficient for project-driven business that tracks hours and budget at the project level.

Cons

Would prefer to set "favorites" that appear week to week rather than only the option to copy previous weeks. It can get a little tedious with multiple projects (and tasks within projects) as well as internal activities that are intermittent.

Alternatives Considered

Deltek Vision

Reasons for Switching to Avaza

Better value and sufficient functionality

Response from Avaza Software

Hi Michael, adding the option to pin timesheet rows on week view is high on our product roadmap.

Our product team has added your vote for this feature and will reach out to you as soon as it becomes available.

Thanks a lot for your valuable feedback.

Replied 16/12/2020
Kevin
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 7/2/2018

Fantastic product, even better support

Pros

The support is just plain awesome. There is someone there to respond to support requests almost all the time even though they are in a timezone that is over a day away. The time tracking portion of the software just works fantastically, the billing is excellent, and it's just very impressive how much this product can do.

Cons

Time is calculated out to 4 decimal places but they don't always show all of the decimals, which can create some goofy reports. There is an option to round the time for billing and reporting but often times we would prefer to adjust the time up or down rather than simply round.

410 reviews